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THE OMNI CHANNEL 3D
CUSTOMER EXPERIENCE
OMNI CHANNEL CUSTOMER EXPERIENCE

AN INTEGRATED SET OF CHANNELS TO
WOW THE CUSTOMER IN ALL ASPECTS
OF A NON-LINEAR CUSTOMER JOURNEY
THE EXPERIENCE ECONOMY

“WE’VE GONE FROM PROVIDING 
COMMODITIES, TO PRODUCTS, 
TO SERVICES TO EXPERIENCES” 
– Joseph B. Pine
IPAD | WEB | INSTORE
SIMILAR INTEGRATED EXPERIENCES
MOBILE IPAD APP
3D ROOM DESIGNER
WEB APPLET
3D ROOM DESIGNER
INSTORE DESIGN AREA
3D ROOM DESIGNER
EMPOWER YOUR SALES ASSOCIATES

REDECORATE THE ACTUAL ROOM OF THE
CUSTOMER WITH YOUR FURNITURE FOR
CROSS- AND UPSELLING. RECONNECT TO
A CUSTOMER IN THE MOST RELEANT WAY
3D EXPERIENCES FOR YOUR CUSTOMER

PROVIDE YOUR CUSTOMER WITH AN 3D
WOW-EXPERIENCE BEFORE, DURING AND
AFTER VISITING A BRICK&MORTAR STORE
FACILITATE NON-LINEAR CUSTOMER JOURNEY

CUSTOMERS ‘TOUCH’ UPON YOUR BRAND
ON MULTIPLE DEVICES, CHANNELS AND
DURING DIFFERENT TIMES.
THE ULTIMATE 3D
CUSTOMER EXPERIENCE
ENGINE

Inspired by reality

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USP LOFT - Omni Channel