1. Cold Chain Solutions Steven Lane Sr. Mgr, Marketing 3 June 2010

2. Goals Today

4. Traceability regulations (the so-called “farm-to-fork” laws) demand real-time data management, it means there’s a need.

5. Who uses cold storage?

6. Food processing

7. Distribution

8. Retail

9. 3PL

10. Pharmaceuticals, Healthcare

11. Ports

12. Outdoor logistics3

14. Some plastics can become brittle

15. Keyboards

16. Rubber gaskets

17. Liquid crystal displays can freeze

18. Touch screens can malfunction as ice develops between screen and front bezel

19. Connectors shrink and loosen

20. Mounting brackets on fork-trucks loosen4 4

22. Condensation causes corrosion

23. Fogging

24. Frost

25. Standard batteries fail

26. Low-light conditions

27. Hard to see the display

28. Hard to read keyboard

29. Operators are challenged physically

30. Gloves

31. Bulky, cumbersome clothing5 5

33. 78% of all cold space is freezer space

34. Frozen foods represent 1/3 of total food service sales

35. Cold Storage is growing 2.5% per year

36. Typical warehouse temps

37. Fresh cut produce: 4ºC (39ºF)

38. Fresh meats: 0ºC (32ºF)

39. Frozen foods storage: -18ºC (0ºF) to – 25ºC (-13ºF)

40. Ice Cream: -28ºC (-18ºF)

41. Blast freezing: -28º to -35ºC (-31ºF) 6

42. LXE’S COLD STORAGE EXPERIENCE OVER 20 YEARS 7 7

43. CUSTOMER TESTIMONIAL “Arctic Cold Storage has been converting our old freezer rated computers to the LXE MX7CS handheld. Immediately the operators noticed how light and balanced the units are and productivity has increased. With the help of Miles Data, LXE helped set up the MX7CS units with Stay-Linked and they are working well. The service and support we have received has been phenomenal.” Jay Condon General Manager, Arctic Cold Storage 8

44. CUSTOMER TESTIMONIAL “Kehe Food Distributors purchased LXE RF equipment with the heater option to work within our freezer environment. The equipment has worked as advertised and it has been great to not have to deal with heater boots and extra batteries. Everything packed into one unit has made it much easier to manage. From the sales team to the service team, it is nice having a partner like LXE that understands my needs and executes on their promises.” Jay Rogers Director of Distribution Services, Kehe Food Distributors 9

45. LARGEST COLD STORAGE LINE Handheld Vehicle Mount Hands-Free HX3 10 10

47. For display and scan window

48. Fight fog, frost and condensation

49. Heated boots and holsters are an inefficient workaround

50. Batteries must be replaced

51. Must be worn, warm clothing is cumbersome enough

52. They wear out

53. Heater Controls

54. Thermostat or user controlled for energy conservation

55. Military-grade conformal coating

56. Protects electronics against condensation

57. Desiccant packs are unreliable and must be replaced regularly

58. Specialized low-temp batteries

59. Normal batteries simply do not work

60. Keyboard Options

61. Multiple keypad options and flexible key mapping11 11

63. Heaters are thermostatically controlled-Shut off at 0ºC to conserve battery

66. Tough handle with non-slip grip- Large 2-finger scan trigger – Easy For gloved hands12 12

69. Fully-mappable, 62- & 38-key backlit keypads

70. Fast Processors – PXA320, 800 MHz

71. WWAN/GPS options available

72. Longer battery life-4.5 hours (half-shift) at -30ºC continuous 13

74. Used in cold storage facilities worldwide

75. Rugged half-screen & full screen form factors

76. Heater eliminates fog and frost

77. Components and connectors protected by military-grade conformal coating

78. Precision fit parts and thermoplastic elastomer (TPE) o-rings for maximum protection from ice, water and dust14 14

80. Rugged full screen form factors

81. Heater eliminates fog and frost

82. Small footprint for safe driving

83. High strength magnesium housing

84. Windows® XP

85. WWAN available15

87. Certified by most major voice software providers

88. Large buttons – Easy for gloved hands16 16

89. Can the right computer show ROI? Technology and Morale Technology for all of us is a “tool” In the warehouse mobile computing technology is a tool used for: Transaction tracking Accuracy tracking Productivity tracking All of us are measured on “Productivity” If our tools make us more productive, that is Win-Win How can you be sure the tools you provide will be accepted, taken care of, and boost productivity? 17

90. Give Your Workers a Voice Let your workforce have a voice in the tools they use Show them options and trade-offs Let your workers have input to work flow Let the workers “keep” their tools Reward productivity 18

91. Understanding your user “Lost” Their Voice 20 years ago Mobile Computers were bought, installed and supported by Warehouse managers “Before there was an IT department” The workers had a say in the tools they used Today IT and Purchasing decide “They are all about the same…all about price now” Many times Warehouse workers get told what tools they will use by people who don’t understand the job 19

92. What is the right technology? Keys to the “Right Tool” Easy to use Is there when they need it Does what it is supposed to Workers like it 20

93. Productivity leads to ROI Productivity Scenario A 15 minutes to hand load a pallet and “scan as you build in the freezer” 4 pallets/worker/hr 8 hrs/shift 30 workers 960 pallets per shift 21

94. Productivity leads to ROI Productivity Scenario B 16 minutes to hand load a pallet and “scan outside the freezer” 3.75 pallets/worker/hr 8 hrs/shift 30 workers 900 pallets per shift 22

95. Productivity leads to ROI Productivity Example The standard size for a pallet is 48x45. In a 53’ truck you can fit 26 pallets in total, 13 on each side. Double stacked that's 52. In our example a loss of efficiency of just 4 minutes every hour per worker resulted in a loss of 60 pallets per shift. You will lose 1 – 2 truck loads per shift or 3 – 6 trucks per day, every day. 23

96. Learn more Contact Mark Dessommes, LXE Dessommes.m@lxe.com Thank you!