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Lathan Kumar Thurpu
Phone: +91 8985035540
E-Mail: lathankumar@gmail.com
Skype: lathankumar thurpu
Education:
Bachelor of Commerce from Osmania University, Hyderabad, India, graduated in April 2010.
Professional Experience
Internal Auditor - HSBC Bank Private Ltd (May 2012 – Present)
Reviewing and approving the mortgage accounts setup done by the staff is in accordance with the
customer’s request and bank agreements.
Contributing to the best of my abilities through a feedback mechanism to sustain the set quality
standards.
Effectively cascade the information to the team with regards to any changes/updates in the
procedures and also assist the newly hired staff with the on job training.
Additional Responsibilities:
 Preparing the MI reports for both Hyderabad and Kolkata.
 Resolving escalations from the Business area and RM’s.
 Preparing and maintaining the learning curves for the new hires.
 Assisting the Senior Management on taking decisions regarding the BAU status of the
staff and reporting their performance for both Hyderabad and Kolkata.
 Reconciliation of Bank Suspense accounts.
Projects Completed
 Migrated Loan Admin Complex process from Australia to Hyderabad in 2014.
 Re-migrated Loan Admin process from Hyderabad to Kolkata in 2013.
Achievements:
 Awarded as Star of the Year for 2014.
 Awarded as Superstar of the Month for July 2013.
 Awarded as Star of the Batch 2012.

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Technical Support Associate - Bank ofAmerica (August 2010 - May 2012)
 Assisting customers (3) in signing into their online baking and navigating via text chat.
 Providing alternative assistance when the issue is an out of scope situation.
 Helping peers in meeting their quality target by sharing the best practices.
 Assisting the team leader with the daily performance of team.
 Awarded as Quality Champ for the month for twice in a year.
EXTRA CURRICULAR ACTIVITIES:
 Achieved ‘B’ Certificate in NCC (National Cadet Cops).