Do you know what it takes to build a high-IMPACT PMO? (attend the free training for this slideshare here: http://bit.ly/2Gu1I7S) Whether you are starting a PMO for the first time, trying to get your PMO back on track, or just want to ensure that your PMO is as high-IMPACT as possible, this presentation will get right to the heart of what actually makes a difference, where you should start, and how to accelerate your PMO performance to deliver high-IMPACT outcomes for the organization. It’s time to stop talking about “PMO survival” and ensure that YOU and your PMO are THRIVING! This system has been developed leveraging more than 20 years of research and application of the most important techniques that Laura has used to transform the careers of hundreds of project managers, enabling them to become an invaluable strategic asset that business leaders are fighting over. If you would like to attend the free training on this topic, go here: http://bit.ly/2Gu1I7S After watching this presentation, you will be prepared to leverage a set of immediately applicable techniques to help you Get. It. Done.

1. HOW TO SETUP A HIGH-IMPACT PMO
By Laura Barnard, PMP
IMPACT ENGINE™ SERIES

2. 24 years of experience building PMOs and developing
PM and change capability for a wide range of
organizations
15 years “on the inside” running PMOs
5 years partnering with PMO leaders to build PMOs
18 years coaching and mentoring PMO and PM teams
to Get. It. Done.
Founder and President, Project Management for
Change and leader of the highest-IMPACT PMO in the
DC area responsible for the Project Management Day
of Service, the Impossible PMO®
PM4Change.org
How to Setup a High-IMPACT PMO

3. The top mistakes people make when starting a PMO
WHAT YOU WILL DISCOVER
The steps to ensure your PMO is off to the right start
How to build a sustainable and high-IMPACT PMO
How to Setup a High-IMPACT PMO

4. Starting with PMO objectives
Getting busy with templates, tools and process
Building a PMO charter
Trying to be “business driven”
COMMON MISTAKES
How to Setup a High-IMPACT PMO

5. WHERE DO YOU START?

6. Improve project performance
Reduce costs and increase value delivery
Increase project throughput
Better utilize / allocate resources
Improve productivity
Get. It. Done.
WHY DO WE DO PMO?
How to Setup a High-IMPACT PMO

7. START WITH THE OUTCOME
PMOs should drive IMPACT

8. WHAT IS IMPACT?
IT’S NOT ABOUT PERFORMANCE.
IT’S NOT ABOUT PROGRESS.
IT’S ABOUT REALIZING OUTCOMES
THAT ARE GREATER THAN THE
INVESTMENT.

9. IMPACT IS ACHIEVING
HOLISTIC RETURN ON INVESTMENT (ROI)
VALUE + BENEFITS- COST
VALUE – MEASURABLE OUTPUT
BENEFITS – SECONDARY OUTCOMES
COST – DIRECT (INPUT) AND INDIRECT (OPPORTUNITY)

10. NO. 1
How to Setup a High-IMPACT PMO
Find the WHY

11. What business problems do you see?
What pain points can you solve?
• Are projects realizing their intended benefits?
• Are projects taking too long or costing too much?
• Are project managers undervalued?
Compare to industry, but trust the data you gather internally
Don’t assume you know, ask to be sure!
ASSESS
How to Setup a High-IMPACT PMO

12. NO. 2
How to Setup a High-IMPACT PMO
Where can you add value?

13. Start with greatest need and IMPACT potential
Look for opportunities for quick wins
Align services to problems you can solve
Start small with one service to one business area and then
leverage the momentum to grow
Solve for P – Portfolio, Program, Project
DEFINE: SERVICES
How to Setup a High-IMPACT PMO

14. PMOS CREATE IMPACT
CONNECTPMO SERVICES TO THE IMPACT ON THE ORGANIZATION AND THE OUTCOMETHE BUSINESSLEADERS WANT TO SEE
Outcome IMPACT on Organization PMO Service Offering
Transparency •Know what’s going on in the portfolio
•Better decision making
•Strategic Alignment and PPM
•Metrics, Dashboards and Reporting
Reliability •Can plan work and project alignment
•Can more fully allocate resources
•Projects lead to results expected
•Can build roadmaps for delivery
•Program and Project Execution
•Standards and Best Practices
•Project Support
Return on
Investment
•Better triple constraint management
•Decreased costs and expenses
•Increased value and project outcomes
•Improved business management of assets
•Program and Project Execution
•PPM Techniques
•Strategic Alignment with PPM
•Metrics, Dashboards and Reporting
Predictability •Can predict outcomes
•Better triple constraint management
•Decreased costs and expenses
•Increased value
•Program and Project Execution
•Metrics, Dashboards and Reporting
•PPM Techniques
Accountability •Teams work toward common goals
•All hands on deck mindset
•PPM Techniques
•Metrics, Dashboards and Reporting
•Project Support

15. We cannot determine
the talent or tools we
need until we know
how we will deliver
IMPACT.

16. NO. 3
How to Setup a High-IMPACT PMO
How will you manage?

17. Identify areas of greatest need where you can deliver IMPACT quickly
Determine what success looks like – and talk to others about it
Establish standard operating procedures (SOPs) to facilitate delivery
Lean portfolio management - don’t build more than you need
Drive decision making – that’s why you govern
DEFINE: GOVERNANCE
How to Setup a High-IMPACT PMO

18. Are we doing the right projects?
Are we doing enough of the right projects?
Are we doing the projects right?
Are we ensuring the priorities and the
resources are aligned?
How to Setup a High-IMPACT PMO

19. EXAMPLE PMO MODELS
USE THIS AS A GUIDE TO HOW YOUMIGHT ORGANIZE TO GOVERN AND DELIVERIMPACT
Org Structure Functions
Business Unit Provides project services to a specific business unit to execute projects
Project Specific Temporary entity to accomplish a specific project or organizational objective
Governance &
Oversight
Enables project execution through reporting and portfolio management support
services
Enterprise / Strategic Responsible for alignment of project/programs to enterprise strategy
Center of Excellence Provides standards, best practices, tools, templates to enable better project
execution
Advisory Provides coaching to PMs and guidance on the project management process

20. NO. 4
How to Setup a High-IMPACT PMO
Who do you need?

21. Who’s with you?
What strengths do you need?
• Business knowledge and business acumen
Define roles and responsibilities
Set expectations early and often
Engage your sponsor
DEFINE: TALENT
How to Setup a High-IMPACT PMO

22. NO. 5
How to Setup a High-IMPACT PMO
What are the tools for the job?

23. Never start here!
Process meets services and talent, not the other way around
Avoid heavy customization of tools and process – streamline!
Phased roll out to methodology, templates, and tools
Question everything you build and use – it must drive direct action
Go for simple one pagers – no one reads it when it’s more
DEFINE: PROCESS AND TOOLS
How to Setup a High-IMPACT PMO

24. Do not spend a lot of time
focused on tools and
process before you’ve
shown an IMPACT.
We assume we know
what the organization
needs and we are often
wrong.

25. NO. 6
How to Setup a High-IMPACT PMO
What’s the plan?

26. Create a business plan, not a charter (business plans are for
sustainable organizations, charters are for projects)
• What you will do
• How you will organize
• How you will deliver
• How you will measure IMPACT
Build a roadmap of capabilities
• Start small and implement in phases
• Create IMPACT targets
• 30/90 cycles – measure every 30 days, shift every 90
• No big bang!
PLAN
How to Setup a High-IMPACT PMO

27. NO. 7
How to Setup a High-IMPACT PMO
Create IMPACT

28. Start with one business area and solve a business problem
Start with one set of services or service to get it right before expanding
Share wins and progress with others, build upon successes
Track what’s working and what’s not so you can adapt
Keep your roadmap up to date, shift as needed
DELIVER IMPACT
How to Setup a High-IMPACT PMO

29. NO. 8
How to Setup a High-IMPACT PMO
How will you know it works?

30. Develop an IMPACT measurement plan (measure every 30/shift every 90)
Tell the story: communicate targets and outcomes
Performance does not equal success, IMPACT does
Use a core set of IMPACT-ful metrics, EVM is performance but what is
actually showing return on investment for your existence?
Do not measure everything just because you can!
Tie metrics directly to WHY the PMO exists (in business terms)
MEASURE IMPACT
How to Setup a High-IMPACT PMO

31. NO. 9
How to Setup a High-IMPACT PMO
How will you adapt?

32. Shift focus/services as organization needs shift – must be agile!
Regularly check in and ensure services meet needs
Get comfortable letting go when things aren’t working
Embrace role as strategy navigator – you drive the strategy delivery
Bring people with you through the process to avoid change resistance
Regularly revisit the WHY and make sure it still makes business sense
SUSTAIN & EVOLVE
How to Setup a High-IMPACT PMO

33. Think agile: iterate vs. big bang
Look for business minded talent
Stay focused on IMPACT
Avoid the common trap of process and tools
Streamline at every turn
Reevaluate often, but allow time to stick
Don’t boil the ocean
Whatever you think you know, always know you are
probably wrong 
How to Setup a High-IMPACT PMO

34. IMPACT ENGINE PMO
“Remember…
Project management is NOT the end game.
Project management is simply the process we use to
drive business results and the PMO is the engine
that generates that IMPACT for an organization.”

35. CONNECT
Download the IMPACT PMO Planner here:
IMPACTbyLaura.com/IPP
Questions?
Care@IMPACTbyLaura.com
© 2018 PMO Strategies