SlideShare une entreprise Scribd logo
1  sur  7
Kick-ass Virtual
Receptionists


with Laura
 Williams
Why a Virtual Receptionist is Going to Increase
Your Sales and Customer Satisfaction


  Live chat is quickly becoming one of the most
popular ways for business owners to maximise
customer service and increase sales
                                                    “Lev erage
                                                       ur live
  A live chat service, which is commonly being
seen on websites around the world, is a
valuable tool for e-commerce or online sales          o
sites to provide custom, personalised, one-one-
one service to customers and potential                  chat
                                                     service for
customers.



                                                         your
                                                               s”
                                                  © 2013 Red Apple Virtual Reception Services
How a virtual receptionist works

• Instantly connect with a customer
service representative, who can answer
questions and take comments,


                                          Grow   your
immediately, and efficiently.



                                             siness
• Boost sales and increase the
satisfaction of your clients.
                                           bu
                                             wi th a
• Able to take customer calls and
inquiries at any time of day or night.

• It also adds a personal touch to your
                                             virtual
                                                  tionis
company.

                                           recep
                                          © 2013 Red Apple Virtual Reception Services
Virtual receptionist and live chat
service

    By using virtual reception services in
 the form of a live chat, customers can


                                                 Avoid
 reach a receptionist at any time of day or
 night, to schedule appointments.



                                              losing   your
                                                clie nts to
                                               com   petitor
                                                      s!
                                              © 2013 Red Apple Virtual Reception Services
How can a Red Apple virtual
receptionist help

    A live chat support service can be a great
way for the potential client to immediately
schedule an appointment with you, and your
virtual receptionist will handle all of the

                                                              k-ass
details. Just as a receptionist in a traditional
office environment handles inquiries that
involve calendars and scheduling, so would                Kic
a Red Apple virtual receptionist, but your
business wouldn’t be limited by time                        your
                                                          busi ness!
restraints or the inability of a receptionist to
take a call at a certain time because of other
tasks.


                                                   © 2013 Red Apple Virtual Reception Services
Thanks for Kicking-ass!
              For more info please contact:
              Laura Williams, Principal Consultant
              Red Apple Virtual Reception Services


              Phone: 0438 517 733
              Email:    info@wetakeyourcalls.net
              Web:      www.wetakeyourcalls.net
              Skype:    redapplevas
              Postal:   PO Box 6831
                        Tweed Heads South NSW 2486




                                        © 2013 Feminine Finance
Thanks for Kicking-ass!
              For more info please contact:
              Laura Williams, Principal Consultant
              Red Apple Virtual Reception Services


              Phone: 0438 517 733
              Email:    info@wetakeyourcalls.net
              Web:      www.wetakeyourcalls.net
              Skype:    redapplevas
              Postal:   PO Box 6831
                        Tweed Heads South NSW 2486




                                        © 2013 Feminine Finance

Contenu connexe

En vedette

Customer Service Powerpoint
Customer Service PowerpointCustomer Service Powerpoint
Customer Service Powerpoint
guestf74142
 

En vedette (6)

Customer Satisfaction Presentation
Customer Satisfaction PresentationCustomer Satisfaction Presentation
Customer Satisfaction Presentation
 
Customer Service Powerpoint
Customer Service PowerpointCustomer Service Powerpoint
Customer Service Powerpoint
 
7 Pillars Of Customer Service
7 Pillars Of Customer Service7 Pillars Of Customer Service
7 Pillars Of Customer Service
 
Customer Service PowerPoint PPT Content Modern Sample
Customer Service PowerPoint PPT Content Modern SampleCustomer Service PowerPoint PPT Content Modern Sample
Customer Service PowerPoint PPT Content Modern Sample
 
CUSTOMER SERVICE POWERPOINT
CUSTOMER SERVICE POWERPOINTCUSTOMER SERVICE POWERPOINT
CUSTOMER SERVICE POWERPOINT
 
Responding to Academically Distressed Students
Responding to Academically Distressed StudentsResponding to Academically Distressed Students
Responding to Academically Distressed Students
 

Similaire à Why a virtual receptionist is going to increase your sales and customer satisfaction

Virtual Reception - Big Business Solutions on a Small Business Budget
Virtual Reception - Big Business Solutions on a Small Business BudgetVirtual Reception - Big Business Solutions on a Small Business Budget
Virtual Reception - Big Business Solutions on a Small Business Budget
Laura Williams
 
The 10 guaranteed benefits of data entry outsourcing
The 10 guaranteed benefits of data entry outsourcingThe 10 guaranteed benefits of data entry outsourcing
The 10 guaranteed benefits of data entry outsourcing
Laura Williams
 
Regus virtual office
Regus virtual officeRegus virtual office
Regus virtual office
gaobo
 
Severa customer success-story_seven1_eng
Severa customer success-story_seven1_engSevera customer success-story_seven1_eng
Severa customer success-story_seven1_eng
Severa PSA
 

Similaire à Why a virtual receptionist is going to increase your sales and customer satisfaction (20)

Virtual Reception - Big Business Solutions on a Small Business Budget
Virtual Reception - Big Business Solutions on a Small Business BudgetVirtual Reception - Big Business Solutions on a Small Business Budget
Virtual Reception - Big Business Solutions on a Small Business Budget
 
The 10 guaranteed benefits of data entry outsourcing
The 10 guaranteed benefits of data entry outsourcingThe 10 guaranteed benefits of data entry outsourcing
The 10 guaranteed benefits of data entry outsourcing
 
Regus virtual office
Regus virtual officeRegus virtual office
Regus virtual office
 
10 Min Presentation 160910
10 Min Presentation 16091010 Min Presentation 160910
10 Min Presentation 160910
 
VA Services are booming worldwide - 10 Reasons Why
VA Services are booming worldwide - 10 Reasons WhyVA Services are booming worldwide - 10 Reasons Why
VA Services are booming worldwide - 10 Reasons Why
 
Office lion
Office lionOffice lion
Office lion
 
Service as a Superpower with Christina Burns
Service as a Superpower with Christina BurnsService as a Superpower with Christina Burns
Service as a Superpower with Christina Burns
 
Product Sheets 2 Cb
Product Sheets 2 CbProduct Sheets 2 Cb
Product Sheets 2 Cb
 
Davinci Virtual Office Solutions Corporate Presentation 2014
Davinci Virtual Office Solutions Corporate Presentation 2014Davinci Virtual Office Solutions Corporate Presentation 2014
Davinci Virtual Office Solutions Corporate Presentation 2014
 
The Bank of the Future: How Deloitte Powers the Omnichannel Digital Experience
The Bank of the Future: How Deloitte Powers the Omnichannel Digital ExperienceThe Bank of the Future: How Deloitte Powers the Omnichannel Digital Experience
The Bank of the Future: How Deloitte Powers the Omnichannel Digital Experience
 
Mobilizing eEdge with Sprint
Mobilizing eEdge with SprintMobilizing eEdge with Sprint
Mobilizing eEdge with Sprint
 
what is a virtual assistant, and what dose and do?
what is a virtual assistant, and what dose and do?what is a virtual assistant, and what dose and do?
what is a virtual assistant, and what dose and do?
 
Deep Blue can help your TripAdvisor score!
Deep Blue can help your TripAdvisor score!Deep Blue can help your TripAdvisor score!
Deep Blue can help your TripAdvisor score!
 
10 Min Presentation 150410
10 Min Presentation 15041010 Min Presentation 150410
10 Min Presentation 150410
 
Prosourceflyer1
Prosourceflyer1Prosourceflyer1
Prosourceflyer1
 
Relentless CMX
Relentless CMXRelentless CMX
Relentless CMX
 
Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond
Home-Based Call Centers: Retail Survival Tool for 2009 and BeyondHome-Based Call Centers: Retail Survival Tool for 2009 and Beyond
Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond
 
Home Based Call Centers Retail Survival Tool 021709
Home Based Call Centers Retail Survival Tool 021709Home Based Call Centers Retail Survival Tool 021709
Home Based Call Centers Retail Survival Tool 021709
 
Severa sucess story Seven 1
Severa sucess story Seven 1Severa sucess story Seven 1
Severa sucess story Seven 1
 
Severa customer success-story_seven1_eng
Severa customer success-story_seven1_engSevera customer success-story_seven1_eng
Severa customer success-story_seven1_eng
 

Plus de Laura Williams (8)

Vrs infographics
Vrs infographicsVrs infographics
Vrs infographics
 
Facebook Mobile Marketing – 5 Steps To Success
Facebook Mobile Marketing – 5 Steps To SuccessFacebook Mobile Marketing – 5 Steps To Success
Facebook Mobile Marketing – 5 Steps To Success
 
Enjoy the benefits of a top notch virtual receptionist
Enjoy the benefits of a top notch virtual receptionistEnjoy the benefits of a top notch virtual receptionist
Enjoy the benefits of a top notch virtual receptionist
 
Virtual reception dedicated emergency rapid response solutions for your business
Virtual reception dedicated emergency rapid response solutions for your businessVirtual reception dedicated emergency rapid response solutions for your business
Virtual reception dedicated emergency rapid response solutions for your business
 
Will facebook’s new graph search affect your seo
Will facebook’s new graph search affect your seoWill facebook’s new graph search affect your seo
Will facebook’s new graph search affect your seo
 
What gives you the right to negotiate my take home pay
What gives you the right to negotiate my take home payWhat gives you the right to negotiate my take home pay
What gives you the right to negotiate my take home pay
 
Are you being counter-productive in business?
Are you being counter-productive in business?Are you being counter-productive in business?
Are you being counter-productive in business?
 
Are you taking social media seriously?
Are you taking social media seriously?Are you taking social media seriously?
Are you taking social media seriously?
 

Dernier

Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 

Dernier (20)

Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow ChallengesFalcon Invoice Discounting: Aviate Your Cash Flow Challenges
Falcon Invoice Discounting: Aviate Your Cash Flow Challenges
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Cracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' SlideshareCracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' Slideshare
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdfTVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Power point presentation on enterprise performance management
Power point presentation on enterprise performance managementPower point presentation on enterprise performance management
Power point presentation on enterprise performance management
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
BeMetals Investor Presentation_May 3, 2024.pdf
BeMetals Investor Presentation_May 3, 2024.pdfBeMetals Investor Presentation_May 3, 2024.pdf
BeMetals Investor Presentation_May 3, 2024.pdf
 

Why a virtual receptionist is going to increase your sales and customer satisfaction

  • 2. Why a Virtual Receptionist is Going to Increase Your Sales and Customer Satisfaction Live chat is quickly becoming one of the most popular ways for business owners to maximise customer service and increase sales “Lev erage ur live A live chat service, which is commonly being seen on websites around the world, is a valuable tool for e-commerce or online sales o sites to provide custom, personalised, one-one- one service to customers and potential chat service for customers. your s” © 2013 Red Apple Virtual Reception Services
  • 3. How a virtual receptionist works • Instantly connect with a customer service representative, who can answer questions and take comments, Grow your immediately, and efficiently. siness • Boost sales and increase the satisfaction of your clients. bu wi th a • Able to take customer calls and inquiries at any time of day or night. • It also adds a personal touch to your virtual tionis company. recep © 2013 Red Apple Virtual Reception Services
  • 4. Virtual receptionist and live chat service By using virtual reception services in the form of a live chat, customers can Avoid reach a receptionist at any time of day or night, to schedule appointments. losing your clie nts to com petitor s! © 2013 Red Apple Virtual Reception Services
  • 5. How can a Red Apple virtual receptionist help A live chat support service can be a great way for the potential client to immediately schedule an appointment with you, and your virtual receptionist will handle all of the k-ass details. Just as a receptionist in a traditional office environment handles inquiries that involve calendars and scheduling, so would Kic a Red Apple virtual receptionist, but your business wouldn’t be limited by time your busi ness! restraints or the inability of a receptionist to take a call at a certain time because of other tasks. © 2013 Red Apple Virtual Reception Services
  • 6. Thanks for Kicking-ass! For more info please contact: Laura Williams, Principal Consultant Red Apple Virtual Reception Services Phone: 0438 517 733 Email: info@wetakeyourcalls.net Web: www.wetakeyourcalls.net Skype: redapplevas Postal: PO Box 6831 Tweed Heads South NSW 2486 © 2013 Feminine Finance
  • 7. Thanks for Kicking-ass! For more info please contact: Laura Williams, Principal Consultant Red Apple Virtual Reception Services Phone: 0438 517 733 Email: info@wetakeyourcalls.net Web: www.wetakeyourcalls.net Skype: redapplevas Postal: PO Box 6831 Tweed Heads South NSW 2486 © 2013 Feminine Finance