This seminar was delivered by Laura Overton in conjunction with Towards Maturity Ambassador, Speexx. Benchmark your L&D strategy and join us at the Speexx Exchange in Berlin: http://towardsmaturity/benchmark http://speexx.com/exchange

1. 24 June 2015
LauraOverton
TowardsMaturity

2. WHAT DO WE WANT TO ACHIEVE TODAY?
Discover the secrets of top performing L&D teams
Compare your progress with other organisations
Flag areas for ongoing improvement
Access targeted resources to help you and your
stakeholders move towards success

3. WHAT DOES A MODERNISED
LEARNING STRATEGY LOOK LIKE?
Share your
ideas in the
chat box

4. Today’s L&D
professionals
want more.

5. MODERNISED LEARNING
STRATEGY
For
Less
Delivering
more
Modernise
[moh-der-nize]
Verb: adapt (something) to
modern needs or habits,
typically by installing modern
equipment or adopting modern
ideas or methods.
 Outputs
 Responsiveness
 Learning support
where needed
 Technology

6. WE ARE DOING MORE THAN EVER BEFORE:
Resources
1 in 3 have increased
Budget
&
Team Size
Audience
Managers
Professional and
technical
Apprentices & interns
Customers/suppliers
chain
Technology
200% increase since
2010
19% budget allocated
2 in 3 expect increase

7. INCREASING
PERFORMANCE GAP
87% wanted change 2014
74% wanted change 2010
51% reported benefits
31% reported benefits

8. What is stopping
us from achieving
our goals?
Share your answers
In the chat box

9. 87% wanted change 2014
31% reported benefits
MODERNISING LEARNING:
HOW CAN WE STAY AHEAD OF THE GAME?
Learn from those who are ahead of us!

10. TM Index
THE TOP 10%
New for 2014/15
Defining
Need
Learner
Context
Work
Context
Building
Capability
Ensuring
Engagement
Demonstrating
Value
Benchmarking
Who is reporting the
best L&D outcomes?
What are they doing
differently?
TheTowardsMaturityModel

11. DELIVERING RESULTS
Improved application
of learning in the
workplace
Faster response
to changing
business conditions
Increased
productivity
on the job
TOP DECK Average
2x
revenue
improvements
50%
improvement on
attrition
25%
increase in staff
engagement

12. What are secrets of
Top Deck learning
teams?
DELIVERING RESULTS
Improved application
of learning in the
workplace
Faster response
to changing
business conditions
Increased
productivity
on the job
TOP DECK Average

13. 100% agree L&D activity is
aligned to business
(Compared to 56% on average)
TOP DECK MAKE ALIGNMENT TO
BUSINESS NEEDS A PRIORITY

14. “…it doesn’t matter where you sit,
alignment is king
…whether it is a performance issue or a
skills issue, our job is to
solve business problems.”
Sarah Lindsell, PricewaterhouseCoopers

15. TOP DECK SUPPORT THE FULL LEARNING CONTINUUM
100% agree they support
learning beyond the course
(Compared to 53% on average)

16. TOP DECK HARNESS TECHNOLOGY
Allocate twice the budget
to technology
(35% of L&D budget vs 19% on average)

17. TOP DECK HAVE TWICE AS MUCH:
User Generated Content
External Video
Blogs
Curation
Content in the Cloud
Badges
And are 4x more likely to
blend the use of technologies

18. 2-way alignment
Staff have an active voice
Learning beyond the course
Connect and communicate

19. What new skills
do L&D need to
deliver a
modernised
learning strategy?
Share your answers
in the chat box

20. 87%
89%
89%
91%
91%
93%
96%
96%
96%
47%
34%
49%
42%
31%
15%
47%
36%
41%
79%
56%
68%
70%
44%
50%
81%
71%
70%
Business planning
Delivery via virtual classroom
Instructional design
Marketing and stakeholder
engagement
Digital content development
Using social media effectively
Online or blended learning
delivery
Supporting learners online
Programme evaluation
Current skills in house
(top Deck)
Current skills in house
(avg)
Considered a priority
TOP DECK ARE ACTIVE IN BUILDING PRIORITY L&D CAPABILITIES TODAY
50% more likely
to provide CPD
opportunities
for L&D staff

21. 7 out of 10
engage in data-driven
decision-making
Less than 25%of L&D teams:
Audit the skills of L&D teams
Use learning analytics to improve service
Use benchmarking as an L&D
performance improvement tool
TOP DECK USE DATA TO INFORM DECISIONS

22. “Introducing change is never easy.
For us, it started by presenting our existing L&D staff
with clear independent evidence from both learners
and experts, showing that we needed to change.”
Col. Garry Hearn, MOD

23. Top Deck
organisations:
Align to need
Support the full learning
continuum
Harness Technology
Build priority skills today
Use Data to Drive Decisions
STAY AHEAD
OF THE GAME
Improved application
of learning in the
workplace
Faster response
to changing
business conditions
Increased
productivity
on the job
TOP DECK Average

24. Learning supports
business need
Staff can learn in
convenient places
L&D confident in
new media
Innovation is
welcomed
Blend different
technologies
WE KNOW WHAT WE NEED TO MODERNISE LEARNING:

25. Learning must
support business
need
Staff can learn in
convenient places
L&D confident in
new media
Innovation is
welcomed
Blend different
technologies
60%61%63%
97%
44%44%
48%
89%
52%
48%
45%
97%
28%29%29%
82%
21%22%
25%
85%
2014 20122013
BUT WE DON’T ALWAYS DO IT

26. Learning must
support business
need
Staff can learn in
convenient places
L&D confident in
new media
Innovation is
welcomed
Blend different
technologies
60%61%63%
97%
44%44%
48%
89%
52%
48%
45%
97%
28%29%29%
82%
21%22%
25%
85%
2014 20122013
TOP DECK ORGANISATIONS ARE PROACTIVE
IN STAYING AHEAD OF THE GAME

27. USING DATA-DRIVEN DECISION
MAKING TO MODERNISE LEARNING

28. 1. Reflect
SPECIFIC
STRUCTURED
ACCOUNTABLE
How do you compare with the
top performing teams?

29. TAKE TIME TO SYSTEMATICALLY REVIEW YOUR STRATEGY:
Context
Goals and vision
Current/planned offering
Underpinning technology
Barriers
Impact
Tactics
84%
of Benchmark
participants
identified new
ideas to take
their strategy
forward
www.towardsmaturity.org/benchmark

30. 2. Compare and prioritise
FOCUS ON OUTPUTS, NOT FADS
WHAT WORKS FOR OTHERS?
WHAT’S NEEDED FOR YOU?
Personalised
Benchmark
Report

31. 3. Be Bold
Take action!

32. What will you do
differently as a
result of today?
Leave us a comment!

33. BASED LEARNING
STRATEGY!
Start your journey: benchmark today
www.towardsmaturity.org/benchmark
DEVELOP AN

34. JOIN US AT SPEEXX EXCHANGE
2ND DECEMBER, BERLIN
 100+ HR and L&D professionals from all over the world
 Research, case studies, best practice, exclusive insights
 One full day of networking and great food
 Meet Laura Overton and Armin Hopp in person
 Sign up free: speexx.com/exchange

35. Towards Maturity is a benchmarking practice that provides authoritative research
and expert consultancy services to help assess and improve the effectiveness and
consistency of L&D performance within organisations. It leverages the data gathered
from the largest learning and development benchmark in Europe.
Download our case studies to support your business case for change at:
www.towardsmaturity.org
Find out your own Towards Maturity Index™ to see if you are amongst the top
learning companies at: www.towardsmaturity.org/mybenchmark
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