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© 2018 Nokia1
xkcd
© 2018 Nokia2
Next Generation
Network Automation
Tutorial at IEEE IM 2019
Laurent Ciavaglia
April 2019
© 2018 Nokia3
General messages
Confidential
• First tutorial on this topic, ask for your indulgence
• Not comprehensive, many missing areas and projects (e.g. ONAP)…
– Next tutorial
• Work from many inside and outside Nokia. My deep thanks.
• Learn with you
• Interactive, open loop,
• Don’t hesitate to ask questions, most importantly if I’m wrong
• Slides will be available after the session at: https://www.slideshare.net/LaurentCiavaglia
or send me an email at laurent.ciavaglia@nokia.com
• 30 min. break at 10:30 ?
© 2018 Nokia4
Agenda
Confidential
• Motivations
• Architectural Vision
• ETSI ZSM
• The Automation Journey
• The Automation Continuum
• Next Generation Platform as a Service
• Concluding remarks
• Q & A
© 2018 Nokia5
Why we need automation
© 2018 Nokia6
• Focus on “elephant” mass-
market services that can justify
the cost & time
• Expensive and slow to get new
service to market due to
complex OSS/BSS systems, and
manual processes
The future of digital service delivery from Digital Service Providers (DSPs)
New Markets | Faster New Services | Faster Time to Revenue | Higher Customer Satisfaction
• Webscales deliver rapid,
personalized, on-demand
services - leverage cloud
automation but mainly over
the top delivery
• CSPs starting to evolve with
NFV/SDN to speed the
delivery of network services
Traditional CSP
Cloud Transformation
Future DSP
• Digital experience: broad array of
new services that combine cloud
services and network resources
• Tailor virtual networks for each
use case: latency, bandwidth,
security, choice of functions
• Agile network: services are rapidly
trialed, deployed & scaled
• Open platform: ecosystem of
cloud and network players
Source: Analysys Mason
© 2018 Nokia7
Network Slicing - The foundation for future value creation.
Network slices are end-to-end ‘virtual private services’
Composable Network
& Service Resources
Application
Logic
Virtual Network
Functions
Cloud
Infrastructure
SW-Defined
Connectivity
Service
Request
Slice Request
Attributes
Latency:
Throughput:
Reliability:
Mobility:
Geography:
Security:
Analytics:
Cost profile:
…
Network & Cloud
Orchestration
Service Specific Network Slices
4K,VR
Automated
composition
& operations
Service
Delivery
High performance
localized delivery
UEAccessCore TransportApplication
E2E virtual network optimized for specific tenant, service or service class with dynamic
adaption and automated monitoring and control
Augmented
Services
© 2018 Nokia8
Network and Service Automation are essential to DSP economics
Without E2E automation NFV/SDN & network slicing add significant cost and complexity
© 2018 Nokia9
The shift: Transformation from CSP to DSP requires a new automation stack
Evolution
DIGITAL SERVICE
LIFECYCLE MANAGEMENT (LCM)
OPERATIONAL SUPPORT
SYSTEMS (OSS)
BUSINESS SUPPORT SYSTEMS (BSS)
PHYSICAL
RESOURCES AND INFRASTRUCTURE
DIGITAL STOREFRONT
CUSTOMER AND BUSINESS AUTOMATION
VIRTUAL & PHYSICAL
RESOURCES AND INFRASTRUCTURE
CLOUDINFRA&IT
PROPRIETARYTELECOM
TRADITIONAL DIGITAL Service Provider
Managing complexity and agility of digital services requires fully automated delivery platform
• Service operations
• Network & cloud resource management
• Data layer management
© 2018 Nokia10
The essential value path from CSP to DSP
Containing operations
cost of NFV Life Cycle
Management (LCM)
NFV Deployment
at Scale
Network
Objectives
Automation
Imperatives
Rapidly adapting VNF
scale, placement &
resilience to conditions
Containing operations
cost of NFV LCM
Efficient
Dynamic NFV
Continuously adapting
resource allocations
across network slices
for SLA performance
Containing operations
cost of NFV LCM
Operator 5G Service
Delivery Slices
Digital Partner
Delivery Slices
Instantly fulfilling on-
demand network slice
service requests
Containing operations
cost of NFV LCM
Resource allocations
across network slices
Operations Automation Automated Value Creation
VNF scale, placement
& resilience
VNF scale, placement
& resilience
Multiple value stages to the automation transformation
© 2018 Nokia11
Industry perspective: Automation is a real and emerging priority
Industry wide Automation requires coherent action and strategy now
© 2018 Nokia12
Building an architectural vision
© 2018 Nokia13
The future architecture: What are we aiming for?
Service operations and network domain management with closed loop automation
DIGITAL SERVICE
LIFECYCLE
MANAGEMENT (LCM)
DIGITAL STOREFRONT
CUSTOMER AND
BUSINESS AUTOMATION
VIRTUAL & PHYSICAL
RESOURCES AND
INFRASTRUCTURE
DIGITAL Service Provider
Service Operations &
Cross-Domain Orchestration
Fixed Access Domain
IP Routing DomainNetwork Domain Management
IP/Optical Domain
Fixed Access Domain, etc.
Cross Domain
Data Layer
Two level architecture, each with
similar operations functions
including:
• Orchestration and fulfilment
• Topology and inventory
• Assurance and analytics
• DevOps
(physical or virtual)Virtual & Physical Resources
Areas of focus for this discussion
© 2018 Nokia14
From silos and custom integration to full multi-domain automation
Perspective: Evolution of network management architectures
1980 - 2000
Single-Vendor Domains
2000 - 2012
Multi-Vendor Domains
2012 - 2018
Network Virtualization
Beyond 2018
Network Automation
A new architecture is required to enable network and service automation
Increasing operational complexity Operational agility and efficiency
© 2018 Nokia17
From reactivity to zero-touch automation
Perspective: Evolution of network management automation
Zero-TouchProactiveReactive
Network/service
operations
Closed-loop network and
service automation
Partially automated processesLow: single task
Level of
automation
Prescriptive analytics &
machine intelligence
Predictive analytics,
e.g. for maintenance/repair
Descriptive & diagnostic
analytics, for example
anomaly detection
Intelligence
Fully programmable with
embedded software control
More dynamic with partial
software control overlay
Static networkNetwork agility
Past Present Future
Source: adapted from Analysis Mason
© 2018 Nokia18
Vision of future network and service automation architecture
Service operations:
• Catalog-driven e2e service orchestration for automated
cross-domain service delivery
• Intelligence-driven service lifecycle operations enabling
automated closed loop service fulfillment & assurance
• Abstract service inventory through federation & open APIs
Network domain management:
• Domain-level automation driven by network intelligence
and domain service/resource orchestration across the
domain’s NFs
• Model-driven resource assurance and control
• Shared domain data enables inter-domain data exposure
and optimization
• Multi-vendor VNF / PNF management
© 2018 Nokia19
Fixed Access Domain
IP Routing Domain
Wireless Domain
Partial Custom
Integration
EMS1 EMS2 EMS3 EMS4
VNFM VNFM VNFM VNFM
NFV
Orchestrator
IP/Optical Domain
Fixed Access Domain, etc.
Enterprise
Service
Management
Voice
Service
Management
Data
Service
Management
Vendor1
NetworkResources
Vendor2
NetworkResources
Vendor3
NetworkResources
Vendor4
NetworkResources
6 Key architectural transformations to support E2E automation
Required transformation: Silos and custom integration moves to full multi-domain automation
More autonomous
cloud native VNFs
5
Silo-less closed loop
automation
1
Shared network data
layer key for cross
domain cohesion
4
Open industry
standard NF
interfaces essential
6
EMS functions
decomposed &
subsumed in framework
2
Model-driven control
displaces vendor-
specific code
3
© 2018 Nokia20
Closed-Loop “Zero-Touch“ Network Automation
OODA – Observe, Orient, Decide, Act - Closed Control Loop
Public
© 2018 Nokia21
Next Level of Detail on Architecture
© 2018 Nokia22
Vision of the FMO architecture
More detailed view for each of the three areas above
1
2
3
© 2018 Nokia23
Detailed view of the service operations architecture
Service operations includes cross-domain coordination role
1
DA: Driving APIs of domain
management systems
(virtual domain controller)
SA: Processing real time
data to derive insights and
KPIs for service monitoring
and assurance
SI: Service-specific
cognitive applications for
intelligent decisions &
recommendations
SO: Catalog-driven e2e
orchestration of multiple
domains to create a
customer-facing service
Service AssuranceDomain Adaptation
Analytics/Reporting
Service Intelligence
Monetization &
Demand Monitoring
Intent-based
Service Optimization
Customer
Experience Mgt.
Action Triggering
Service
Catalog
Service Orchestration
Cross-Domain
Orchestrator
Service Policy
Topology/Inventory
Domain Management
ApplicationsIP/Routing
Wireless Access Fixed Access
Service Operations & Cross-Domain Management
Service AvailabilityService Quality
Business & Product Management
Data Collection / Mediation
Service & Cross
Domain Data
© 2018 Nokia24
Service Orchestration Service Intelligence Service Assurance
Detailed view of the network domain management architecture
Resource AssuranceResource Control
PM FM SM Logs
Analytics/Reporting
Network Intelligence
Network Security
Incident Mgmt
Network Resources
(physical or virtual)
Configuration &
Optimization
Capacity
Adjustment
Trouble Resolution
Topology Manager
Basic Root Cause &
Impact Analysis
Network Resource Orchestration
Topology
Discovery
Policy Manager
Network Resource
Orchestrator
Inventory Manager
Service Operations & Cross-Domain Management
Closed-loop automation requires a new domain management architecture
RC: Controls the state of
a single resource (network
element, microservice)
RA: Processing real time
data to derive insights and
KPIs for use by other
applications
NI: Domain-specific
cognitive applications for
intelligent decisions &
recommendations
NRO: Domain-level
orchestration of multiple
resources to create a
network service
VNF InstantiationSoftware Manager
Resource
Controller
Cloud Resource
Management
Domain Management
2
Shared & Domain
Specific Data
© 2018 Nokia26
Detailed view of the network data layer
Data Integration
Generic libraries for big data processing,
data visualization and machine learning
Access Control
(Meta)Data
Management
The Network Data Layer contains a real-time operational image of the network domain: topology &
inventory, resources, object models and templates, CM master database, telemetry data, logs, …
Data integration: data abstraction and
distributed computing using data from
data storage and streaming
(e.g. based on Apache Spark)
Data storage: several database
technologies optimized for use cases
(time series, topology, …) plus data lake
for big data storage (e.g. Hadoop)
Data Streaming
Workflows and tasks
Publish/Subscribe
Message Bus
3
Data layer components can leverage open source software building blocks
Data streaming: data and event distribution
based on pub/sub message bus (e.g. Kafka).
Data is forwarded to a database for storage
or directly to applications for processing.
Data Storage
Various DatabasesBig Data Storage
© 2018 Nokia27
New monitoring and control interfaces simplify integration of NRO/NI functions
Resource AssuranceResource Control
PM FM SM Logs
Analytics/Reporting
Network Intelligence
Network Security
Incident Mgmt
Network Resources
Configuration &
Optimization
Capacity
Adjustment
Trouble Resolution
Topology Manager
Basic Root Cause &
Impact Analysis
Network Resource Orchestration
Topology
Discovery
Policy Manager
Network Resource
Orchestrator
Inventory Manager
Service Operations & Cross-Domain ManagementNorthbound interface:
Provides abstracted
network domain view
towards service
operations
VNF InstantiationSoftware Manager
Resource
Controller
Cloud Resource
Management
Domain Management
Southbound interface:
Open interface to
network resources
(e.g. Netconf)
Monitoring & control
interface (new):
supports integration of
management functions
on top of open (ONAP)
and traditional control
platforms
NetworkDataLayer
© 2018 Nokia28
Standards & Fora
TMForum (*)
ETSI ZSM
ONAP
ETSI ZSM
3GPP
NGMN
BBF
MEF
IETF
ETSI NFV
ONF
OASIS (TOSCA)
OpenStack
Open vSwitch
(*) TMForum also covers BSS
© 2018 Nokia29
Some Implications of the
Architecture
© 2018 Nokia30
➢ Reduced need to involve VNF
manager in CM, healing, scaling
➢ VNFs can execute policies
autonomously
➢ Remaining VNFM functions (VNF
instantiation, cloud resource
management and software
management) can be logically
combined with CM micro-services
(generic “resource controller”)
VNFs must have cloud-native designs
Breaking monolithic software into
self-contained, loosely-coupled
services, which:
• implement a business capability
• are independently deployable and
scalable
• can be shared between multiple
users (multi-tenancy)
• enable continuous delivery and
deployment of large, complex
applications
• leads to increasing complexity on
operability plane
Microservices
Autonomous applications which are
decoupled from infrastructure and
support:
• portability: deployment in different
cloud environments
• auto-configuration
• self-healing and self-resilient
• auto-scaling
• self-secure
Cloud-native VNFs
VNF operability
Operability requirements of cloud-native autonomous VNFs are changing
© 2018 Nokia31
Topology is essential for connectivity management and orchestration
• Topology micro-service is used by other services
• The topology micro-service captures real-time
state of the services, networks and resources.
• There may be a single topology service or multiple
ones.
• The level of abstraction will differ depending on the
level of the topology service.
• The service is natively multi-tenanted
• Topology managers are federated. This enables an
accurate multi-layer view
Topology
(Inventory)
Manager
Management/ControlContinuum
Pub/Sub Data Bus
Resource
Orchestrator
Service
Impact
Service
Domain A
Topology
Manager
Domain B
Topology
Manager
Domain C
Topology
Manager
Federated Topology Services
Federated real-time abstract topology micro services drive responsive multi-layer services
Domain examples: optical,
IP routing, mobile backhaul
Service Management
© 2018 Nokia32
ETSI ZSM
© 2018 Nokia33
State of the industry
• Currently there are multiple inconsistent management frameworks in the industry, many
silos, a lack of alignment and a lack of interoperability.
It is essential to move to an environment that leverages
synergies and achieves alignment through convergence on a
single end-to-end network and service management
architecture.
© 2018 Nokia34
ETSI ISG ZSM
Formed in December 2017; first meeting in January 2018
14 founding members
Formed under the auspices
of the ETSI ISG
Key objective
Enable future operational
processes and tasks to be
executed automatically, end-to-
end
Industry convergence
Facilitate collaboration with the
relevant open-source projects,
standardization bodies and fora
Goal
Accelerate the definition of the
end-to-end service management
architecture, spanning both legacy
and virtualized network
infrastructures
Interoperability
Provide a common foundation to
enable a diverse ecosystem of
open source groups to produce
interoperable solutions
© 2018 Nokia35
The ISG ZSM continues growing in a steady and healthy pace
– 65 members; 18 operators
© 2018 Nokia36
Industry alignment: ETSI ZSM has a central role in the automation ecosystem
• ETSI Zero touch network and Service
Management (ZSM) has a pivotal role in
bridging between holistic end-end
automation and other standardization bodies
or open source projects
• Requirements derived from use cases
• Architecture for management/automation
• Open-source projects like ONAP should focus
on implementation and validation
• Alignment discussion with LNF and ONAP
already started
© 2018 Nokia37
Note: the ZSM DRAFT specifications are publicly available via the ZSM open area (Link).
ZSM deliverables
Work item Title
ZSM 001 Use cases and requirements (specification)
ZSM 002 Reference Architecture (specification)
ZSM 003 End to end management and orchestration of network slicing (specification)
ZSM 004 ZSM Landscape (report)
ZSM 005
Means for Automation (report)
ZSM 006 Proof of Concept Framework (specification)
ZSM 007 Terminology
ZSM 008 Inter management domain lifecycle management
© 2018 Nokia38
© ETSI 38
Motivation
• Virtualization allows networks to evolve much quicker than in the past.
Network management needs to keep pace.
→ No „one size fits all“, need flexible composition of network management
services
→ Decoupled evolution
• Introduction of NFV and Network slicing increase scale,
complexity and TCO
→ Automation of network management is the answer
© 2018 Nokia39
© ETSI 39
ETSI ZSM: A framework rather than a system
• We need a flexible management framework, not a fixed management
system.
✓ Management services that can be composed; support for service exposure
and service integration
✓ Model-driven, open, intent based interfaces
✓ Separation of management concerns: Domains and End-to-End;
encapsulation of complexity
✓ Shared data (stored, streamed) as the lifeblood of automation
✓ Closed loops at various levels as the driver of automation
• → Deployment flexibility, open for evolution!
© 2018 Nokia40
© ETSI
The ETSI ZSM framework
reference architecture
(Source: ETSI GS ZSM002)
• ZSM service aka management service: A set
of offerend management capabilities.
• Management function: Logical entity playing
the roles of service consumer and/or service
producer.
• Integration fabric: A management function,
playing the roles of both service consumer
and service producer, that enables
interoperation and communication between
management functions within and across
management domains.
• Cross-domain data services: Services that
allow to share data with authorized
consumers across domains.
• Management domain: A scope of
management delineated by a business,
administrative, technological or other
boundary.
• E2E service management domain: A
manage-ment domain specialized to manage
E2E services.
© 2018 Nokia41
© ETSI
ZSM architecture feature:
Separation of concerns in management
• Management Domain (aka Network Management Domain)
• Scope of management delineated by e.g. organizational or
technological boundaries
• Manages resources and services based on these
• Provides management services and decouples the inner domain
details from the outside world
• Can consume management services from other management
domains
• E2E Service Management Domain
• Manages E2E services that span multiple management
domains
• Provides management services
• Coordinates between management domains
Provided Management Services
Provided Management Services
© 2018 Nokia42
© ETSI 42
ZSM architecture feature:
Service-based
(Source: ETSI GS ZSM002)
The ZSM architecture defines management services which
can be provided and consumed by management functions.
(The realization of management functions is out of scope.)
© 2018 Nokia43
© ETSI
ZSM architecture feature:
Integration fabric
• The integration fabric allows cross-domain service interoperation & communication
• Management services communication
→ synchronous & asynchronous, e.g. event notifications and streaming data
• Management services registration and discovery
• Management service invocation, including access control
Service producer Service producer Service producer Service producer…
Integration Fabric
Mgmt Services Communication Mgmt Services Registration & Discovery
Service consumer
Mgmt Services Invocation
Service consumer Service consumer…
© 2018 Nokia44
© ETSI
ZSM architecture feature:
Cross-domain data services
• Data are the lifeblood of automation.
• Cross-domain Data Services allow
• Storing of management data
• Sharing of management data with
authorized consumers across domains
• Supporting big data analysis
• Rapidly providing data to support
control loops
Cross-
domain
Data
Services
Examples of shared data related to
managed entities:
• performance monitoring data
(e.g. performance counters)
• assurance data (e.g.
performance/fault alarm events)
• trace data (e.g. packet capture
data)
• configuration data
• miscellaneous log data
• network/service topology data
• network/service inventory data
© 2018 Nokia45
© ETSI
ZSM architecture feature:
Enabling automation based on closed loops
• Domain orchestration
services
• Automate workflows and
processes to handle
instantiation and lifecycle
management of
the services provided
by the domain.
Domain control services
Individually steer the state of
each managed entity (resource,
consumed service).
Domain intelligence services
Provide domain-specific decisions
and recommendations, to drive
domain-level closed-loop
automation.
Domain data collection services
Monitor the managed entities (resources
and consumed services), and provide live
performance and fault data to support
closed-loop automation.
(Source: ETSI GS ZSM002)
Domain analytics services
Provide domain-specific
insights based on data
collected by
domain data collection
services and on
other data.
Observe
Orient
Decide
Act
OODA
© 2018 Nokia46
© ETSI
Integration fabric
Domain
Data
Collection
Analyze
Learn
Domain Analytics
Domain
Control
Config mgmt
service
producer
Resources
Management Domain
Domain
Intelligence
Data
Services
(3a) Consumes
fault
notification
(3b) Consumes
fault notification;
stores fault data
(4)
Determines
root cause:
Bad link
(9)
Produces
“Configure
Resource”
service
(9) Changes
configuration on
router to reroute
traffic
Fault events
service producer
(1) Fault event: SGW
not responding
(2) Provides fault
notification
Closed loop example:
Automatic fault mitigation
Decide
Learn
(8)
Consumes
“Configure
Resource”
service
(6)
Consumes
insight
(5) Provides
insight
(7)
Decides:
Re-route
Domain
Orchestration
© 2018 Nokia47
© ETSI
Specification Work: ETSI GS ZSM002
• This presentation is based on the current status of
the ETSI ZSM002 specification work
• Work in progress, expected to reach „Stable Draft“
milestone soon
• Drafts of the specification availble here:
https://docbox.etsi.org/ISG/ZSM/Open/Drafts/002ed111_RefArch
V 0.10.0 (2019-
03)
ETSI GS ZSM 002
Zero-touch Network and
Service Management (ZSM);
Reference Architecture
© 2018 Nokia48
© ETSI 48
Conclusion
✓ The ZSM framework architecture is flexible and service based.
✓ The ZSM framework architecture separates the concerns of Network
Domain Management and E2E Service Management.
✓ Integration Fabric and Cross-domain Data Services in the ZSM framework
architecture provide flexibility to
• integrate and compose management services and
• build closed automation loops
• across domains.
© 2018 Nokia49
The Automation Journey
50 © Nokia 201850 © Nokia 2018
Roadbook
Plan your trip
Why go? Why not
go?
What to
bring?
What to
do?
51 © Nokia 2018
The Automation Journey
Why go
52 © Nokia 2018
Challenging the status quo
Create and deploy services more rapidly
Hours
& days
How do we get there
Planning cycles Response to threatsAdapting to changes
?
Seconds
& minutes
53 © Nokia 2018
AutomationVirtualization & slicing
Virtualization and slicing are not enough
Automation is essential to economics
Physical network
T R A N S F O R M A T I O N
T C O
(source Nokia Bell Labs)
Flexibility also brings complexity +30%
-30%Automation brings cost down
54 © Nokia 2018
The Automation Journey
Why not go
55 © Nokia 2018
Roadblocks on the automation journey
56 © Nokia 2018
57 © Nokia 2018
Machine-assisted human activity
Repetitive tasks Creative tasks
58 © Nokia 2018
Machine-assisted human activity
Creating time for more creative tasks
CREA TING TIMERepetitive tasks Creative tasks
59 © Nokia 2018
Automation
The customer
centric view
The network
centric view
You are here
A shift in skills required!
NFV, programmability, DevOps,
open source, model-driven,
Netconf, YANG, AI, ML, …
60 © Nokia 2018
Roadblocks on the automation journey
61 © Nokia 2018
Automation can help!
Small mistake…
… big impact!
90 minutes to solve the issue
Monday's outages reinforce how precarious
connectivity really is, and how certain aspects
of the internet's architecture—offering
flexibility and ease-of-use—can introduce
instability into what has become a vital service.
“
62 © Nokia 2018
Machine
learning
The machine finds
the rules
Step
3
Policy-driven
automatic action
You define the
rules
Step
2
Automation journey
Example: Assurance
Correlation,
visualization,
root-cause
analysis
Step
1
Manual
data/alarm
analysis
Visualize
Trust what’s happening
behind the scenes
63 © Nokia 2018
Confidence
Trust but monitor and keep control
Full automationManual validation
Roll back
Pause
64 © Nokia 2018
The Automation Journey
What to bring
65 © Nokia 2018
Insight-driven automation
Closing the loop between intent and outcome
• Programmable carrier SDN control
• Network provisioning/optimization
• Service automation and assurance
• Software programmability
• Flow-driven telemetry
• Analytics correlation engine
• Deduction & recommendation
Information
ActionInsight
Intent
66 © Nokia 2018
The NMS must transform to enable automation
NMS is becoming independent from network equipment and captures part of their brain power
Single-vendor element
management systems
Physical
equipment
Past
Single-vendor, single-domain silos,
distributed control plane
Future
Physical + virtual
equipment
Network management
and control
Centralized intelligence
Decoupling from the equipment
Multi-vendor, multi-domain network,
centralized control plane
67 © Nokia 2018
The Automation Journey
What to do (and see)
68 © Nokia 2018
WAN automation
Equipment
configuration
1
Network
service
delivery
2
Network
& service
assurance
Traffic
optimization
4
→Take
a tour
3
69 © Nokia 2018
WAN automation
Equipment
configuration
1
Network
service
delivery
2
Network
& service
assurance
Traffic
optimization
4
→Take
a tour
3
70 © Nokia 2018
Problem
Automated commissioning & provisioning
Zero-touch provisioning (ZTP)
!!
Manual installation and
commissioning is complex,
time and resource intensive
(costly), and prone to errors
Network
New equipment needed
for upgrade, repair, etc.
+
Benefits
Solution Equipment self-registers in
the network and gets
automatically configured
and commissioned
• Accelerate infrastructure &
service deployment
• Improve network quality and
reduce the risk of human
error
NSP
Equipment:
1. Comes with pre-installed certificates
2. Gets network connectivity from DHCP
3. Contacts the management system
4. Gets configuration and intended
firmware pushed via NETCONF
71 © Nokia 2018
WAN automation
Equipment
configuration
1
Network
service
delivery
2
Network
& service
assurance
Traffic
optimization
4
→Take
a tour
3
72 © Nokia 2018
Network service delivery for 5G and IoT
Introducing network function interconnect (NF-IX) architecture
!
Problem
!
How to dynamically adjust
transport network resource
needs to match fluctuating 5G
and IoT service demands Access
Humans
& Machines Telco Cloud
Public Cloud
Private Cloud
Unified transport
network fabric
MEC MEC
CPC
Solution
Benefits
NF-IX automatically engineers
the necessary data path
connectivity in appropriate
network slices
• Fast service provisioning
• Guarantee transport SLAs for
each service
• Optimize network resources
as load conditions change
Mobility service slice
Enterprise service slice
Residential service slice
IoT, M2M service slice
Virtualized overlay servicesNetwork functions
Automatic SLA policy mapping
NSP
73 © Nokia 2018
Network service delivery for enterprises
Virtual networks orchestration (VNO)
!
Problem
!
Enterprises expect
instantaneous software-
defined (SD) connectivity from
branches to datacenters Service provider
datacenter
Customer
premises
(branch sites)
Service provider
network (or Internet)
Public cloud
datacenter
WAN
Benefits
Solution Automate branch site
connectivity, including
provisioning, configuration,
and optimization of the
network and security policies
• Achieve faster ROI for
enterprise services
• Launch new services faster
• Improve the end-customer
experience
NSP
Control
VNO
Orchestration
74 © Nokia 2018
WAN automation
Equipment
configuration
1
Network
service
delivery
2
Network
& service
assurance
Traffic
optimization
4
→Take
a tour
3
75 © Nokia 2018
Network and service assurance
Artificial Intelligence and Machine Learning
Problem
!
It’s impossible to process the
volume, velocity and variety of
streaming data to anticipate
or fix network issues
Real-time data
• Alarms
• Test results
• Environmental data
• Route, state and
configuration changes
Network
Events storm
Solution
Benefits
Let the machine learn how to
correlate events to assist in
predicting, detecting and
solving incidents
• Improve network availability
• Fix problems before they arise
• Detect silent failures
• Accelerate troubleshooting
Operator
…and get better with time!
Network state
• Equipment inventory
• Configuration
• Network topology
• Service topology
Feedback=
Learning!
NSP
Recommendation
Automated
Manual
Action
76 © Nokia 2018
WAN automation
Equipment
configuration
1
Network
service
delivery
2
Network
& service
assurance
Traffic
optimization
4
→Take
a tour
3
77 © Nokia 2018
Traffic optimization
Peer engineering
Problem
!
Peering points with transit
providers are source of
congestion, performance
degradation and cost Peer 1 Peer 2 Peer 3
End user
Traffic spikes:
cyber Monday,
iOS update,
binge viewing,
etc.
Solution
Benefits
Leverage real-time analytics
to dynamically select optimal
peer links or transit provider
and steer traffic per
application flows, per route,
AS, or per BGP communities
• Avoid traffic congestion and
manual misconfiguration
• Optimize performance
(latency, packet loss)
• Control peering costs
Visibility &
Control Action
NSP
Insight
+
78 © Nokia 2018
Network and traffic optimization
IP-Optical coordination and cross-domain control
Problem
!
Benefits
Inefficient operations in
heterogeneous networks
impact resources utilization
and service availability
• Simplify operation (OPEX)
• Increase network utilization
(CAPEX)
• Improve network resiliency
• Speed up planning and
troubleshooting processes
Control &
management
NSP
IP/MPLS
Optical
Multi-layer
• Discovery
• Visualization
• Provisioning
• Resource control
• Protection/restoration
• Maintenance coordination
Solution Establish unified network
visualization and coordination
across IP and Optical layers
© 2018 Nokia79
The Automation Continuum
80 © Nokia 2015
The automation challenge is
network complexity
Public
81 © Nokia 2015
Networks growth in scale, scope, features and
interactions generates ever higher number of
operations, amount of data, and more complex process
orchestration
Public
We create network complexity
(and it’s okay!)
Public
82 © Nokia 2015
More automation and more insights
However…
“Automation is only as good as the insight that drives it”
Public
We can control complexity
(hopefully…)
Public
83 © Nokia 2015 Public
Automation without insight = Operating “in the dark”
Insight without automation = Operating “in the past”
Automation InsightsAutomation Insights
84 © Nokia 2015
In its simplest form automation is the
action of making a task executable
without human intervention.
Public
85 © Nokia 2015
Networks are already well but
fragmentarily automated systems.
Public
86 © Nokia 2015
Label - Blue-
black
Label - Blue-
black
The Automation Continuum
Public
Deep
Wide
access edge core ixc
application
service
network
resources
AF Automated Feature
Process interaction
Label - Blue-
black
Label - Blue-
black
Label - Blue-
black
Label - Blue-
black
Label - Blue-
black
AF AF AF
AF AF AF AF AFAFAF
AF AFAFAF AF
87 © Nokia 2015
An approach for combining function automation with
process automation
Applies from individual functions to orchestration of
entire chain of automation i.e. workflows
Public
The Automation Continuum
Public
88 © Nokia 2015
• “Deep” automation: vertically end-to-end
across the protocol stack or from the service-layer to the physical-layer
• “Wide” automation: horizontally end-to-end
across different technologies or administrative domains
• Repeatable and reusable in different contexts
relies on standardized or best current practices for interfaces and models
• Provisioning customizable “control or touch points” in the end-to-end
automation loop for human supervision
Public
The Automation Continuum
Public
89 © Nokia 2015
Challenges and enablers
Public
90 © Nokia 2015
Challenges
Public
Automation challenges
• Diversity. How to design
automation patterns applicable to
the heterogeneity of devices and
components
• Reliability. How to avoid massive
error propagation when extreme
automation is deployed
• Uncertainty. How to automate
when faced with lack of knowledge
or variability of the environment or
conditions
Automation means
• Measurement
by using streaming telemetry and analytics
to generate actionable insights
• Learning
by using machine learning to identify
patterns and enable predictive operations
• Decision
by using cognitive and adaptive closed
control loops to produce effective (re)action
plans
• Governance
by using powerful, declarative abstractions
(e.g. intents)
91 © Nokia 2015
From reactivity to zero-touch automation
Zero-TouchProactiveReactive
Network/service
operations
Closed-loop network and
service automation
Partially automated
processes
Low: single task
Level of
automation
Prescriptive analytics &
machine intelligence
Predictive analytics,
e.g. for maintenance/repair
Descriptive & diagnostic
analytics, for example
anomaly detection
Intelligence
Fully programmable with
embedded software control
More dynamic with partial
software control overlay
Static networkNetwork
agility
Past Present Future
Source: adapted from Analysis Mason
Public
Evolution of network management automation
92 © Nokia 2015
Closed-Loop Zero-Touch Network Automation
Public
Drive ChangeExtract Insights
Specification
/ Descriptor
Implementation (Network)
Policy
On-boarding
Network
Data
Layer
Network
Data
Layer
Rules
Instantiation
Observation
Analytics
Prediction
Recommendations
Execution
Decision
Intent
Catalog
Orchestrator
ControllerBig Data
Intelligence
Public
© 2018 Nokia93
NGPaaS
Next Generation Platform as a Service
© 2017 Nokia94
The ideal platform will…
Be Cloud-native
Reuse latest open-
source
components
Reuse multi-vendor
inner source /
proprietary components
Other
vendor
s
Evolve fast
1
2
3
4
Be model-driven
with an editor
view
Supports
deterministics/repeatabl
e and ubiquitous
deployments workflows
6 7Support telco-
grade workloads
8
© 2017 Nokia95
The ideal platform will… (con’t)
Service
Platform
Execution
Environment
Properly separate concerns
beween the « what »
(services), the « how »
(platform) and the
« where » (execution
environment)
8
Support
recursivity
(vertical
dimension)
9
Support
composability
(horizontal
dimension)
10
Verticadimension
Horizontal dimension
© 2017 Nokia96
Does this platform exist on this planet ?
© 2017 Nokia97
Platforms
concepts
© 2017 Nokia98
TM-Forum
© 2017 Nokia99
TM-Forum
© 2017 Nokia100
It yes, this platform is specified by TM Forum and follows Platform
concepts
© 2017 Nokia101
NGPaaS is a prototype “embodiment” of a TM-Forum-compliant platform
RFB is the standardized technology to provide
key features
- model-driven approach with a deployment
workflow
- Poymorphic and recursive ➔ As complex as
needed
- Enables « universal » integration, deployment
and operations of various components
coming from open and inner source
© 2017 Nokia102
Why NGPaaS is actually working
NGPaaS provides the 3 views required to ensure a TM-Forum compliant system
© 2017 Nokia103
NGPaaS supports horizontal & vertical dimensions
BaaS Blueprints
Blueprint Execution Engine
BaaS
Nova Policies
Policy Engine
Nova
Nt Intents
Policy Engine
ONOS
Nt Intents
Policy Engine
OpenDayLight
Virtual
Switches
Hardware
Switches
COTS
Servers
VMs
Containers
Specialized
Hardware
PaaSIaaS
BaaS
blueprint
Admin/
Tenant Service blueprints
Tech. specific
policies
Tech. specific
policies
Policy datastores
PaaS Policy Engine
XOS Orchestrator PaaS 2 Orchestrator
PaaS Policy Engine
Policy datastores
Docker Policies
Policy Engine
Docker
Verticadimension
Horizontal dimension
SLICING
MULTI-LEVEL CONTROL
© 2017 Nokia104
Summary
• NGPaaS is a TM-Forum compliant
technology that enables true and
complete control of telecom systems
over vertical and horizontal dimensions
• NGPaaS is by nature compliant with many
existing open-source projects
• OSM
• Kubernetes
• CORD
• Openstack
• ONAP
• It is our ambition to push NGPaaS as
much as possible to « stress-test » its
flexibility, in particular for automation
© 2017 Nokia105
NGPaaS in a nutshell
EU funded R&D project (Horizon 2020) and part
of 5G-PPP Initiative, aiming on building next
Generation Platform as a Service: be
customizable, support acceleration and
flexibility, enable transformation across the
industry (operator, IoT/verticals and vendors).
Duration: June’17 – May’19 (24 months)
Project Mgmt: Bessem Sayadi, Nokia Bell-Labs
Technical Mgmt: Michail Flouris, OnAPP
Innov Mgmt: Michele Paolino, VOSYS
Connect to NGPaaS
Webpage: http://ngpaas.eu
Twitter: @NGPaaS_5GPPP
Contact: ngpaas-contact@5g-ppp.eu
© 2017 Nokia106
Network Architecture Evolution
© 2017 Nokia107
Network Element 1
Application/NF
Network Element 2
Compute
Network
Storage
Application/NF
Network Element 3
Compute
Network
Storage
Application/NF
• Monolithic Applications
• Bare Metal Servers
• HW – SW coupling
• Manual Management and operationnal process
• Network of Entities
Compute
Network
Storage
Compute NetworkStorage
Hypervisor
NFVI (Private Clouds)
Virtual Network
Element 1
Virtual Network
Element 2
Virtual Network
Element 3
• VM, KVM, Vmware, OpenStack (10 years Old)
• Monolithic Applications
• Multi-Tenant
• VNF model (remove HW dependency)
• Automation with Orchestration
• Life Cycle Management
• Network of VNFs
Compute NetworkStorage
Container Manager
NFVI (Hybrid Clouds)
Micro-Services
Micro-Services
Micro-Services
• Docker, Kubernetes (5 years Old)
• Micro-services Architecture
• Cloud-Native
• Horizontal elasticity
• Stateless
Network Architecture Evolution
© 2017 Nokia108
https://5g-ppp.eu/wp-content/uploads/2018/07/5GPPP-Software-
Network-WG-White-Paper-July-2018.pdf
5/12
© 2017 Nokia109
What model ?
▪ 5G must become the ubiquitous fabric blending
universal connectivity (to humans, robots, sensors…)
with cloud versatility and scalability.
▪ Another model than IaaS must be adopted, a model
derived from the cloud service providers themselves,
a model made by developers for the developers, the
Platform-As-A-Service (PaaS).
▪ One size PaaS does not fits all 5G business cases and
verticals markets (public/private clouds, specific
requirements on latency, heterogeneity, different
SLA per µservice,…)
Next Generation PaaS
© 2017 Nokia110
Needed technologies
NGPaaSCloud-
Native
Dev-For-
Operations
Multi-Sided
Platform
Build-to-
Order
Platform
Decentra-
lized OSS
Carrier-
Grades
Acceleration
(FPGA, GPU)
© 2017 Nokia111
• Platforms = “useful components” (RAN, CORE, MEC, apps, xHAUL...) + “ancillary
components” (orchestrator, intent-based controllers, message bus...) components
• Any element of the system shall be considered as a component (modular function)
RAN
EPC
Apps
MEC
Useful Components
Orchestration
Networking/Connectivity
Security
Pub/Sub Message
Virtualization
Ancillary components
CI/CD
Monitoring
Platform
© 2017 Nokia112
RFB
concepts
© 2017 Nokia113
RFB overview
« 1 size does not fit all » => domains Polymorphic and recursive modelling
Everything is an RFB Recursive OSS
© 2017 Nokia114
By their modularity, composability, recursivity and
polymorphism RFB can model any kind of system..
• OSM
• Microservice (Kubernetes & Swarm)
• CORD
• ONAP
• Edge cloud
• …
By “standardizing” Platforms modelling, RFB makes it
possible to master ever-increasing complexity in telecom
systems composed from:
- mix of open-source & inner-source
- Heterogeneous systems
RFB in telco platforms
RFBs
© 2018 Nokia
11
5
Concluding remarks
Questions and Answers
Next Generation Network Automation

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Next Generation Network Automation

  • 2. © 2018 Nokia2 Next Generation Network Automation Tutorial at IEEE IM 2019 Laurent Ciavaglia April 2019
  • 3. © 2018 Nokia3 General messages Confidential • First tutorial on this topic, ask for your indulgence • Not comprehensive, many missing areas and projects (e.g. ONAP)… – Next tutorial • Work from many inside and outside Nokia. My deep thanks. • Learn with you • Interactive, open loop, • Don’t hesitate to ask questions, most importantly if I’m wrong • Slides will be available after the session at: https://www.slideshare.net/LaurentCiavaglia or send me an email at laurent.ciavaglia@nokia.com • 30 min. break at 10:30 ?
  • 4. © 2018 Nokia4 Agenda Confidential • Motivations • Architectural Vision • ETSI ZSM • The Automation Journey • The Automation Continuum • Next Generation Platform as a Service • Concluding remarks • Q & A
  • 5. © 2018 Nokia5 Why we need automation
  • 6. © 2018 Nokia6 • Focus on “elephant” mass- market services that can justify the cost & time • Expensive and slow to get new service to market due to complex OSS/BSS systems, and manual processes The future of digital service delivery from Digital Service Providers (DSPs) New Markets | Faster New Services | Faster Time to Revenue | Higher Customer Satisfaction • Webscales deliver rapid, personalized, on-demand services - leverage cloud automation but mainly over the top delivery • CSPs starting to evolve with NFV/SDN to speed the delivery of network services Traditional CSP Cloud Transformation Future DSP • Digital experience: broad array of new services that combine cloud services and network resources • Tailor virtual networks for each use case: latency, bandwidth, security, choice of functions • Agile network: services are rapidly trialed, deployed & scaled • Open platform: ecosystem of cloud and network players Source: Analysys Mason
  • 7. © 2018 Nokia7 Network Slicing - The foundation for future value creation. Network slices are end-to-end ‘virtual private services’ Composable Network & Service Resources Application Logic Virtual Network Functions Cloud Infrastructure SW-Defined Connectivity Service Request Slice Request Attributes Latency: Throughput: Reliability: Mobility: Geography: Security: Analytics: Cost profile: … Network & Cloud Orchestration Service Specific Network Slices 4K,VR Automated composition & operations Service Delivery High performance localized delivery UEAccessCore TransportApplication E2E virtual network optimized for specific tenant, service or service class with dynamic adaption and automated monitoring and control Augmented Services
  • 8. © 2018 Nokia8 Network and Service Automation are essential to DSP economics Without E2E automation NFV/SDN & network slicing add significant cost and complexity
  • 9. © 2018 Nokia9 The shift: Transformation from CSP to DSP requires a new automation stack Evolution DIGITAL SERVICE LIFECYCLE MANAGEMENT (LCM) OPERATIONAL SUPPORT SYSTEMS (OSS) BUSINESS SUPPORT SYSTEMS (BSS) PHYSICAL RESOURCES AND INFRASTRUCTURE DIGITAL STOREFRONT CUSTOMER AND BUSINESS AUTOMATION VIRTUAL & PHYSICAL RESOURCES AND INFRASTRUCTURE CLOUDINFRA&IT PROPRIETARYTELECOM TRADITIONAL DIGITAL Service Provider Managing complexity and agility of digital services requires fully automated delivery platform • Service operations • Network & cloud resource management • Data layer management
  • 10. © 2018 Nokia10 The essential value path from CSP to DSP Containing operations cost of NFV Life Cycle Management (LCM) NFV Deployment at Scale Network Objectives Automation Imperatives Rapidly adapting VNF scale, placement & resilience to conditions Containing operations cost of NFV LCM Efficient Dynamic NFV Continuously adapting resource allocations across network slices for SLA performance Containing operations cost of NFV LCM Operator 5G Service Delivery Slices Digital Partner Delivery Slices Instantly fulfilling on- demand network slice service requests Containing operations cost of NFV LCM Resource allocations across network slices Operations Automation Automated Value Creation VNF scale, placement & resilience VNF scale, placement & resilience Multiple value stages to the automation transformation
  • 11. © 2018 Nokia11 Industry perspective: Automation is a real and emerging priority Industry wide Automation requires coherent action and strategy now
  • 12. © 2018 Nokia12 Building an architectural vision
  • 13. © 2018 Nokia13 The future architecture: What are we aiming for? Service operations and network domain management with closed loop automation DIGITAL SERVICE LIFECYCLE MANAGEMENT (LCM) DIGITAL STOREFRONT CUSTOMER AND BUSINESS AUTOMATION VIRTUAL & PHYSICAL RESOURCES AND INFRASTRUCTURE DIGITAL Service Provider Service Operations & Cross-Domain Orchestration Fixed Access Domain IP Routing DomainNetwork Domain Management IP/Optical Domain Fixed Access Domain, etc. Cross Domain Data Layer Two level architecture, each with similar operations functions including: • Orchestration and fulfilment • Topology and inventory • Assurance and analytics • DevOps (physical or virtual)Virtual & Physical Resources Areas of focus for this discussion
  • 14. © 2018 Nokia14 From silos and custom integration to full multi-domain automation Perspective: Evolution of network management architectures 1980 - 2000 Single-Vendor Domains 2000 - 2012 Multi-Vendor Domains 2012 - 2018 Network Virtualization Beyond 2018 Network Automation A new architecture is required to enable network and service automation Increasing operational complexity Operational agility and efficiency
  • 15. © 2018 Nokia17 From reactivity to zero-touch automation Perspective: Evolution of network management automation Zero-TouchProactiveReactive Network/service operations Closed-loop network and service automation Partially automated processesLow: single task Level of automation Prescriptive analytics & machine intelligence Predictive analytics, e.g. for maintenance/repair Descriptive & diagnostic analytics, for example anomaly detection Intelligence Fully programmable with embedded software control More dynamic with partial software control overlay Static networkNetwork agility Past Present Future Source: adapted from Analysis Mason
  • 16. © 2018 Nokia18 Vision of future network and service automation architecture Service operations: • Catalog-driven e2e service orchestration for automated cross-domain service delivery • Intelligence-driven service lifecycle operations enabling automated closed loop service fulfillment & assurance • Abstract service inventory through federation & open APIs Network domain management: • Domain-level automation driven by network intelligence and domain service/resource orchestration across the domain’s NFs • Model-driven resource assurance and control • Shared domain data enables inter-domain data exposure and optimization • Multi-vendor VNF / PNF management
  • 17. © 2018 Nokia19 Fixed Access Domain IP Routing Domain Wireless Domain Partial Custom Integration EMS1 EMS2 EMS3 EMS4 VNFM VNFM VNFM VNFM NFV Orchestrator IP/Optical Domain Fixed Access Domain, etc. Enterprise Service Management Voice Service Management Data Service Management Vendor1 NetworkResources Vendor2 NetworkResources Vendor3 NetworkResources Vendor4 NetworkResources 6 Key architectural transformations to support E2E automation Required transformation: Silos and custom integration moves to full multi-domain automation More autonomous cloud native VNFs 5 Silo-less closed loop automation 1 Shared network data layer key for cross domain cohesion 4 Open industry standard NF interfaces essential 6 EMS functions decomposed & subsumed in framework 2 Model-driven control displaces vendor- specific code 3
  • 18. © 2018 Nokia20 Closed-Loop “Zero-Touch“ Network Automation OODA – Observe, Orient, Decide, Act - Closed Control Loop Public
  • 19. © 2018 Nokia21 Next Level of Detail on Architecture
  • 20. © 2018 Nokia22 Vision of the FMO architecture More detailed view for each of the three areas above 1 2 3
  • 21. © 2018 Nokia23 Detailed view of the service operations architecture Service operations includes cross-domain coordination role 1 DA: Driving APIs of domain management systems (virtual domain controller) SA: Processing real time data to derive insights and KPIs for service monitoring and assurance SI: Service-specific cognitive applications for intelligent decisions & recommendations SO: Catalog-driven e2e orchestration of multiple domains to create a customer-facing service Service AssuranceDomain Adaptation Analytics/Reporting Service Intelligence Monetization & Demand Monitoring Intent-based Service Optimization Customer Experience Mgt. Action Triggering Service Catalog Service Orchestration Cross-Domain Orchestrator Service Policy Topology/Inventory Domain Management ApplicationsIP/Routing Wireless Access Fixed Access Service Operations & Cross-Domain Management Service AvailabilityService Quality Business & Product Management Data Collection / Mediation Service & Cross Domain Data
  • 22. © 2018 Nokia24 Service Orchestration Service Intelligence Service Assurance Detailed view of the network domain management architecture Resource AssuranceResource Control PM FM SM Logs Analytics/Reporting Network Intelligence Network Security Incident Mgmt Network Resources (physical or virtual) Configuration & Optimization Capacity Adjustment Trouble Resolution Topology Manager Basic Root Cause & Impact Analysis Network Resource Orchestration Topology Discovery Policy Manager Network Resource Orchestrator Inventory Manager Service Operations & Cross-Domain Management Closed-loop automation requires a new domain management architecture RC: Controls the state of a single resource (network element, microservice) RA: Processing real time data to derive insights and KPIs for use by other applications NI: Domain-specific cognitive applications for intelligent decisions & recommendations NRO: Domain-level orchestration of multiple resources to create a network service VNF InstantiationSoftware Manager Resource Controller Cloud Resource Management Domain Management 2 Shared & Domain Specific Data
  • 23. © 2018 Nokia26 Detailed view of the network data layer Data Integration Generic libraries for big data processing, data visualization and machine learning Access Control (Meta)Data Management The Network Data Layer contains a real-time operational image of the network domain: topology & inventory, resources, object models and templates, CM master database, telemetry data, logs, … Data integration: data abstraction and distributed computing using data from data storage and streaming (e.g. based on Apache Spark) Data storage: several database technologies optimized for use cases (time series, topology, …) plus data lake for big data storage (e.g. Hadoop) Data Streaming Workflows and tasks Publish/Subscribe Message Bus 3 Data layer components can leverage open source software building blocks Data streaming: data and event distribution based on pub/sub message bus (e.g. Kafka). Data is forwarded to a database for storage or directly to applications for processing. Data Storage Various DatabasesBig Data Storage
  • 24. © 2018 Nokia27 New monitoring and control interfaces simplify integration of NRO/NI functions Resource AssuranceResource Control PM FM SM Logs Analytics/Reporting Network Intelligence Network Security Incident Mgmt Network Resources Configuration & Optimization Capacity Adjustment Trouble Resolution Topology Manager Basic Root Cause & Impact Analysis Network Resource Orchestration Topology Discovery Policy Manager Network Resource Orchestrator Inventory Manager Service Operations & Cross-Domain ManagementNorthbound interface: Provides abstracted network domain view towards service operations VNF InstantiationSoftware Manager Resource Controller Cloud Resource Management Domain Management Southbound interface: Open interface to network resources (e.g. Netconf) Monitoring & control interface (new): supports integration of management functions on top of open (ONAP) and traditional control platforms NetworkDataLayer
  • 25. © 2018 Nokia28 Standards & Fora TMForum (*) ETSI ZSM ONAP ETSI ZSM 3GPP NGMN BBF MEF IETF ETSI NFV ONF OASIS (TOSCA) OpenStack Open vSwitch (*) TMForum also covers BSS
  • 26. © 2018 Nokia29 Some Implications of the Architecture
  • 27. © 2018 Nokia30 ➢ Reduced need to involve VNF manager in CM, healing, scaling ➢ VNFs can execute policies autonomously ➢ Remaining VNFM functions (VNF instantiation, cloud resource management and software management) can be logically combined with CM micro-services (generic “resource controller”) VNFs must have cloud-native designs Breaking monolithic software into self-contained, loosely-coupled services, which: • implement a business capability • are independently deployable and scalable • can be shared between multiple users (multi-tenancy) • enable continuous delivery and deployment of large, complex applications • leads to increasing complexity on operability plane Microservices Autonomous applications which are decoupled from infrastructure and support: • portability: deployment in different cloud environments • auto-configuration • self-healing and self-resilient • auto-scaling • self-secure Cloud-native VNFs VNF operability Operability requirements of cloud-native autonomous VNFs are changing
  • 28. © 2018 Nokia31 Topology is essential for connectivity management and orchestration • Topology micro-service is used by other services • The topology micro-service captures real-time state of the services, networks and resources. • There may be a single topology service or multiple ones. • The level of abstraction will differ depending on the level of the topology service. • The service is natively multi-tenanted • Topology managers are federated. This enables an accurate multi-layer view Topology (Inventory) Manager Management/ControlContinuum Pub/Sub Data Bus Resource Orchestrator Service Impact Service Domain A Topology Manager Domain B Topology Manager Domain C Topology Manager Federated Topology Services Federated real-time abstract topology micro services drive responsive multi-layer services Domain examples: optical, IP routing, mobile backhaul Service Management
  • 30. © 2018 Nokia33 State of the industry • Currently there are multiple inconsistent management frameworks in the industry, many silos, a lack of alignment and a lack of interoperability. It is essential to move to an environment that leverages synergies and achieves alignment through convergence on a single end-to-end network and service management architecture.
  • 31. © 2018 Nokia34 ETSI ISG ZSM Formed in December 2017; first meeting in January 2018 14 founding members Formed under the auspices of the ETSI ISG Key objective Enable future operational processes and tasks to be executed automatically, end-to- end Industry convergence Facilitate collaboration with the relevant open-source projects, standardization bodies and fora Goal Accelerate the definition of the end-to-end service management architecture, spanning both legacy and virtualized network infrastructures Interoperability Provide a common foundation to enable a diverse ecosystem of open source groups to produce interoperable solutions
  • 32. © 2018 Nokia35 The ISG ZSM continues growing in a steady and healthy pace – 65 members; 18 operators
  • 33. © 2018 Nokia36 Industry alignment: ETSI ZSM has a central role in the automation ecosystem • ETSI Zero touch network and Service Management (ZSM) has a pivotal role in bridging between holistic end-end automation and other standardization bodies or open source projects • Requirements derived from use cases • Architecture for management/automation • Open-source projects like ONAP should focus on implementation and validation • Alignment discussion with LNF and ONAP already started
  • 34. © 2018 Nokia37 Note: the ZSM DRAFT specifications are publicly available via the ZSM open area (Link). ZSM deliverables Work item Title ZSM 001 Use cases and requirements (specification) ZSM 002 Reference Architecture (specification) ZSM 003 End to end management and orchestration of network slicing (specification) ZSM 004 ZSM Landscape (report) ZSM 005 Means for Automation (report) ZSM 006 Proof of Concept Framework (specification) ZSM 007 Terminology ZSM 008 Inter management domain lifecycle management
  • 35. © 2018 Nokia38 © ETSI 38 Motivation • Virtualization allows networks to evolve much quicker than in the past. Network management needs to keep pace. → No „one size fits all“, need flexible composition of network management services → Decoupled evolution • Introduction of NFV and Network slicing increase scale, complexity and TCO → Automation of network management is the answer
  • 36. © 2018 Nokia39 © ETSI 39 ETSI ZSM: A framework rather than a system • We need a flexible management framework, not a fixed management system. ✓ Management services that can be composed; support for service exposure and service integration ✓ Model-driven, open, intent based interfaces ✓ Separation of management concerns: Domains and End-to-End; encapsulation of complexity ✓ Shared data (stored, streamed) as the lifeblood of automation ✓ Closed loops at various levels as the driver of automation • → Deployment flexibility, open for evolution!
  • 37. © 2018 Nokia40 © ETSI The ETSI ZSM framework reference architecture (Source: ETSI GS ZSM002) • ZSM service aka management service: A set of offerend management capabilities. • Management function: Logical entity playing the roles of service consumer and/or service producer. • Integration fabric: A management function, playing the roles of both service consumer and service producer, that enables interoperation and communication between management functions within and across management domains. • Cross-domain data services: Services that allow to share data with authorized consumers across domains. • Management domain: A scope of management delineated by a business, administrative, technological or other boundary. • E2E service management domain: A manage-ment domain specialized to manage E2E services.
  • 38. © 2018 Nokia41 © ETSI ZSM architecture feature: Separation of concerns in management • Management Domain (aka Network Management Domain) • Scope of management delineated by e.g. organizational or technological boundaries • Manages resources and services based on these • Provides management services and decouples the inner domain details from the outside world • Can consume management services from other management domains • E2E Service Management Domain • Manages E2E services that span multiple management domains • Provides management services • Coordinates between management domains Provided Management Services Provided Management Services
  • 39. © 2018 Nokia42 © ETSI 42 ZSM architecture feature: Service-based (Source: ETSI GS ZSM002) The ZSM architecture defines management services which can be provided and consumed by management functions. (The realization of management functions is out of scope.)
  • 40. © 2018 Nokia43 © ETSI ZSM architecture feature: Integration fabric • The integration fabric allows cross-domain service interoperation & communication • Management services communication → synchronous & asynchronous, e.g. event notifications and streaming data • Management services registration and discovery • Management service invocation, including access control Service producer Service producer Service producer Service producer… Integration Fabric Mgmt Services Communication Mgmt Services Registration & Discovery Service consumer Mgmt Services Invocation Service consumer Service consumer…
  • 41. © 2018 Nokia44 © ETSI ZSM architecture feature: Cross-domain data services • Data are the lifeblood of automation. • Cross-domain Data Services allow • Storing of management data • Sharing of management data with authorized consumers across domains • Supporting big data analysis • Rapidly providing data to support control loops Cross- domain Data Services Examples of shared data related to managed entities: • performance monitoring data (e.g. performance counters) • assurance data (e.g. performance/fault alarm events) • trace data (e.g. packet capture data) • configuration data • miscellaneous log data • network/service topology data • network/service inventory data
  • 42. © 2018 Nokia45 © ETSI ZSM architecture feature: Enabling automation based on closed loops • Domain orchestration services • Automate workflows and processes to handle instantiation and lifecycle management of the services provided by the domain. Domain control services Individually steer the state of each managed entity (resource, consumed service). Domain intelligence services Provide domain-specific decisions and recommendations, to drive domain-level closed-loop automation. Domain data collection services Monitor the managed entities (resources and consumed services), and provide live performance and fault data to support closed-loop automation. (Source: ETSI GS ZSM002) Domain analytics services Provide domain-specific insights based on data collected by domain data collection services and on other data. Observe Orient Decide Act OODA
  • 43. © 2018 Nokia46 © ETSI Integration fabric Domain Data Collection Analyze Learn Domain Analytics Domain Control Config mgmt service producer Resources Management Domain Domain Intelligence Data Services (3a) Consumes fault notification (3b) Consumes fault notification; stores fault data (4) Determines root cause: Bad link (9) Produces “Configure Resource” service (9) Changes configuration on router to reroute traffic Fault events service producer (1) Fault event: SGW not responding (2) Provides fault notification Closed loop example: Automatic fault mitigation Decide Learn (8) Consumes “Configure Resource” service (6) Consumes insight (5) Provides insight (7) Decides: Re-route Domain Orchestration
  • 44. © 2018 Nokia47 © ETSI Specification Work: ETSI GS ZSM002 • This presentation is based on the current status of the ETSI ZSM002 specification work • Work in progress, expected to reach „Stable Draft“ milestone soon • Drafts of the specification availble here: https://docbox.etsi.org/ISG/ZSM/Open/Drafts/002ed111_RefArch V 0.10.0 (2019- 03) ETSI GS ZSM 002 Zero-touch Network and Service Management (ZSM); Reference Architecture
  • 45. © 2018 Nokia48 © ETSI 48 Conclusion ✓ The ZSM framework architecture is flexible and service based. ✓ The ZSM framework architecture separates the concerns of Network Domain Management and E2E Service Management. ✓ Integration Fabric and Cross-domain Data Services in the ZSM framework architecture provide flexibility to • integrate and compose management services and • build closed automation loops • across domains.
  • 46. © 2018 Nokia49 The Automation Journey
  • 47. 50 © Nokia 201850 © Nokia 2018 Roadbook Plan your trip Why go? Why not go? What to bring? What to do?
  • 48. 51 © Nokia 2018 The Automation Journey Why go
  • 49. 52 © Nokia 2018 Challenging the status quo Create and deploy services more rapidly Hours & days How do we get there Planning cycles Response to threatsAdapting to changes ? Seconds & minutes
  • 50. 53 © Nokia 2018 AutomationVirtualization & slicing Virtualization and slicing are not enough Automation is essential to economics Physical network T R A N S F O R M A T I O N T C O (source Nokia Bell Labs) Flexibility also brings complexity +30% -30%Automation brings cost down
  • 51. 54 © Nokia 2018 The Automation Journey Why not go
  • 52. 55 © Nokia 2018 Roadblocks on the automation journey
  • 53. 56 © Nokia 2018
  • 54. 57 © Nokia 2018 Machine-assisted human activity Repetitive tasks Creative tasks
  • 55. 58 © Nokia 2018 Machine-assisted human activity Creating time for more creative tasks CREA TING TIMERepetitive tasks Creative tasks
  • 56. 59 © Nokia 2018 Automation The customer centric view The network centric view You are here A shift in skills required! NFV, programmability, DevOps, open source, model-driven, Netconf, YANG, AI, ML, …
  • 57. 60 © Nokia 2018 Roadblocks on the automation journey
  • 58. 61 © Nokia 2018 Automation can help! Small mistake… … big impact! 90 minutes to solve the issue Monday's outages reinforce how precarious connectivity really is, and how certain aspects of the internet's architecture—offering flexibility and ease-of-use—can introduce instability into what has become a vital service. “
  • 59. 62 © Nokia 2018 Machine learning The machine finds the rules Step 3 Policy-driven automatic action You define the rules Step 2 Automation journey Example: Assurance Correlation, visualization, root-cause analysis Step 1 Manual data/alarm analysis Visualize Trust what’s happening behind the scenes
  • 60. 63 © Nokia 2018 Confidence Trust but monitor and keep control Full automationManual validation Roll back Pause
  • 61. 64 © Nokia 2018 The Automation Journey What to bring
  • 62. 65 © Nokia 2018 Insight-driven automation Closing the loop between intent and outcome • Programmable carrier SDN control • Network provisioning/optimization • Service automation and assurance • Software programmability • Flow-driven telemetry • Analytics correlation engine • Deduction & recommendation Information ActionInsight Intent
  • 63. 66 © Nokia 2018 The NMS must transform to enable automation NMS is becoming independent from network equipment and captures part of their brain power Single-vendor element management systems Physical equipment Past Single-vendor, single-domain silos, distributed control plane Future Physical + virtual equipment Network management and control Centralized intelligence Decoupling from the equipment Multi-vendor, multi-domain network, centralized control plane
  • 64. 67 © Nokia 2018 The Automation Journey What to do (and see)
  • 65. 68 © Nokia 2018 WAN automation Equipment configuration 1 Network service delivery 2 Network & service assurance Traffic optimization 4 →Take a tour 3
  • 66. 69 © Nokia 2018 WAN automation Equipment configuration 1 Network service delivery 2 Network & service assurance Traffic optimization 4 →Take a tour 3
  • 67. 70 © Nokia 2018 Problem Automated commissioning & provisioning Zero-touch provisioning (ZTP) !! Manual installation and commissioning is complex, time and resource intensive (costly), and prone to errors Network New equipment needed for upgrade, repair, etc. + Benefits Solution Equipment self-registers in the network and gets automatically configured and commissioned • Accelerate infrastructure & service deployment • Improve network quality and reduce the risk of human error NSP Equipment: 1. Comes with pre-installed certificates 2. Gets network connectivity from DHCP 3. Contacts the management system 4. Gets configuration and intended firmware pushed via NETCONF
  • 68. 71 © Nokia 2018 WAN automation Equipment configuration 1 Network service delivery 2 Network & service assurance Traffic optimization 4 →Take a tour 3
  • 69. 72 © Nokia 2018 Network service delivery for 5G and IoT Introducing network function interconnect (NF-IX) architecture ! Problem ! How to dynamically adjust transport network resource needs to match fluctuating 5G and IoT service demands Access Humans & Machines Telco Cloud Public Cloud Private Cloud Unified transport network fabric MEC MEC CPC Solution Benefits NF-IX automatically engineers the necessary data path connectivity in appropriate network slices • Fast service provisioning • Guarantee transport SLAs for each service • Optimize network resources as load conditions change Mobility service slice Enterprise service slice Residential service slice IoT, M2M service slice Virtualized overlay servicesNetwork functions Automatic SLA policy mapping NSP
  • 70. 73 © Nokia 2018 Network service delivery for enterprises Virtual networks orchestration (VNO) ! Problem ! Enterprises expect instantaneous software- defined (SD) connectivity from branches to datacenters Service provider datacenter Customer premises (branch sites) Service provider network (or Internet) Public cloud datacenter WAN Benefits Solution Automate branch site connectivity, including provisioning, configuration, and optimization of the network and security policies • Achieve faster ROI for enterprise services • Launch new services faster • Improve the end-customer experience NSP Control VNO Orchestration
  • 71. 74 © Nokia 2018 WAN automation Equipment configuration 1 Network service delivery 2 Network & service assurance Traffic optimization 4 →Take a tour 3
  • 72. 75 © Nokia 2018 Network and service assurance Artificial Intelligence and Machine Learning Problem ! It’s impossible to process the volume, velocity and variety of streaming data to anticipate or fix network issues Real-time data • Alarms • Test results • Environmental data • Route, state and configuration changes Network Events storm Solution Benefits Let the machine learn how to correlate events to assist in predicting, detecting and solving incidents • Improve network availability • Fix problems before they arise • Detect silent failures • Accelerate troubleshooting Operator …and get better with time! Network state • Equipment inventory • Configuration • Network topology • Service topology Feedback= Learning! NSP Recommendation Automated Manual Action
  • 73. 76 © Nokia 2018 WAN automation Equipment configuration 1 Network service delivery 2 Network & service assurance Traffic optimization 4 →Take a tour 3
  • 74. 77 © Nokia 2018 Traffic optimization Peer engineering Problem ! Peering points with transit providers are source of congestion, performance degradation and cost Peer 1 Peer 2 Peer 3 End user Traffic spikes: cyber Monday, iOS update, binge viewing, etc. Solution Benefits Leverage real-time analytics to dynamically select optimal peer links or transit provider and steer traffic per application flows, per route, AS, or per BGP communities • Avoid traffic congestion and manual misconfiguration • Optimize performance (latency, packet loss) • Control peering costs Visibility & Control Action NSP Insight +
  • 75. 78 © Nokia 2018 Network and traffic optimization IP-Optical coordination and cross-domain control Problem ! Benefits Inefficient operations in heterogeneous networks impact resources utilization and service availability • Simplify operation (OPEX) • Increase network utilization (CAPEX) • Improve network resiliency • Speed up planning and troubleshooting processes Control & management NSP IP/MPLS Optical Multi-layer • Discovery • Visualization • Provisioning • Resource control • Protection/restoration • Maintenance coordination Solution Establish unified network visualization and coordination across IP and Optical layers
  • 76. © 2018 Nokia79 The Automation Continuum
  • 77. 80 © Nokia 2015 The automation challenge is network complexity Public
  • 78. 81 © Nokia 2015 Networks growth in scale, scope, features and interactions generates ever higher number of operations, amount of data, and more complex process orchestration Public We create network complexity (and it’s okay!) Public
  • 79. 82 © Nokia 2015 More automation and more insights However… “Automation is only as good as the insight that drives it” Public We can control complexity (hopefully…) Public
  • 80. 83 © Nokia 2015 Public Automation without insight = Operating “in the dark” Insight without automation = Operating “in the past” Automation InsightsAutomation Insights
  • 81. 84 © Nokia 2015 In its simplest form automation is the action of making a task executable without human intervention. Public
  • 82. 85 © Nokia 2015 Networks are already well but fragmentarily automated systems. Public
  • 83. 86 © Nokia 2015 Label - Blue- black Label - Blue- black The Automation Continuum Public Deep Wide access edge core ixc application service network resources AF Automated Feature Process interaction Label - Blue- black Label - Blue- black Label - Blue- black Label - Blue- black Label - Blue- black AF AF AF AF AF AF AF AFAFAF AF AFAFAF AF
  • 84. 87 © Nokia 2015 An approach for combining function automation with process automation Applies from individual functions to orchestration of entire chain of automation i.e. workflows Public The Automation Continuum Public
  • 85. 88 © Nokia 2015 • “Deep” automation: vertically end-to-end across the protocol stack or from the service-layer to the physical-layer • “Wide” automation: horizontally end-to-end across different technologies or administrative domains • Repeatable and reusable in different contexts relies on standardized or best current practices for interfaces and models • Provisioning customizable “control or touch points” in the end-to-end automation loop for human supervision Public The Automation Continuum Public
  • 86. 89 © Nokia 2015 Challenges and enablers Public
  • 87. 90 © Nokia 2015 Challenges Public Automation challenges • Diversity. How to design automation patterns applicable to the heterogeneity of devices and components • Reliability. How to avoid massive error propagation when extreme automation is deployed • Uncertainty. How to automate when faced with lack of knowledge or variability of the environment or conditions Automation means • Measurement by using streaming telemetry and analytics to generate actionable insights • Learning by using machine learning to identify patterns and enable predictive operations • Decision by using cognitive and adaptive closed control loops to produce effective (re)action plans • Governance by using powerful, declarative abstractions (e.g. intents)
  • 88. 91 © Nokia 2015 From reactivity to zero-touch automation Zero-TouchProactiveReactive Network/service operations Closed-loop network and service automation Partially automated processes Low: single task Level of automation Prescriptive analytics & machine intelligence Predictive analytics, e.g. for maintenance/repair Descriptive & diagnostic analytics, for example anomaly detection Intelligence Fully programmable with embedded software control More dynamic with partial software control overlay Static networkNetwork agility Past Present Future Source: adapted from Analysis Mason Public Evolution of network management automation
  • 89. 92 © Nokia 2015 Closed-Loop Zero-Touch Network Automation Public Drive ChangeExtract Insights Specification / Descriptor Implementation (Network) Policy On-boarding Network Data Layer Network Data Layer Rules Instantiation Observation Analytics Prediction Recommendations Execution Decision Intent Catalog Orchestrator ControllerBig Data Intelligence Public
  • 90. © 2018 Nokia93 NGPaaS Next Generation Platform as a Service
  • 91. © 2017 Nokia94 The ideal platform will… Be Cloud-native Reuse latest open- source components Reuse multi-vendor inner source / proprietary components Other vendor s Evolve fast 1 2 3 4 Be model-driven with an editor view Supports deterministics/repeatabl e and ubiquitous deployments workflows 6 7Support telco- grade workloads 8
  • 92. © 2017 Nokia95 The ideal platform will… (con’t) Service Platform Execution Environment Properly separate concerns beween the « what » (services), the « how » (platform) and the « where » (execution environment) 8 Support recursivity (vertical dimension) 9 Support composability (horizontal dimension) 10 Verticadimension Horizontal dimension
  • 93. © 2017 Nokia96 Does this platform exist on this planet ?
  • 97. © 2017 Nokia100 It yes, this platform is specified by TM Forum and follows Platform concepts
  • 98. © 2017 Nokia101 NGPaaS is a prototype “embodiment” of a TM-Forum-compliant platform RFB is the standardized technology to provide key features - model-driven approach with a deployment workflow - Poymorphic and recursive ➔ As complex as needed - Enables « universal » integration, deployment and operations of various components coming from open and inner source
  • 99. © 2017 Nokia102 Why NGPaaS is actually working NGPaaS provides the 3 views required to ensure a TM-Forum compliant system
  • 100. © 2017 Nokia103 NGPaaS supports horizontal & vertical dimensions BaaS Blueprints Blueprint Execution Engine BaaS Nova Policies Policy Engine Nova Nt Intents Policy Engine ONOS Nt Intents Policy Engine OpenDayLight Virtual Switches Hardware Switches COTS Servers VMs Containers Specialized Hardware PaaSIaaS BaaS blueprint Admin/ Tenant Service blueprints Tech. specific policies Tech. specific policies Policy datastores PaaS Policy Engine XOS Orchestrator PaaS 2 Orchestrator PaaS Policy Engine Policy datastores Docker Policies Policy Engine Docker Verticadimension Horizontal dimension SLICING MULTI-LEVEL CONTROL
  • 101. © 2017 Nokia104 Summary • NGPaaS is a TM-Forum compliant technology that enables true and complete control of telecom systems over vertical and horizontal dimensions • NGPaaS is by nature compliant with many existing open-source projects • OSM • Kubernetes • CORD • Openstack • ONAP • It is our ambition to push NGPaaS as much as possible to « stress-test » its flexibility, in particular for automation
  • 102. © 2017 Nokia105 NGPaaS in a nutshell EU funded R&D project (Horizon 2020) and part of 5G-PPP Initiative, aiming on building next Generation Platform as a Service: be customizable, support acceleration and flexibility, enable transformation across the industry (operator, IoT/verticals and vendors). Duration: June’17 – May’19 (24 months) Project Mgmt: Bessem Sayadi, Nokia Bell-Labs Technical Mgmt: Michail Flouris, OnAPP Innov Mgmt: Michele Paolino, VOSYS Connect to NGPaaS Webpage: http://ngpaas.eu Twitter: @NGPaaS_5GPPP Contact: ngpaas-contact@5g-ppp.eu
  • 103. © 2017 Nokia106 Network Architecture Evolution
  • 104. © 2017 Nokia107 Network Element 1 Application/NF Network Element 2 Compute Network Storage Application/NF Network Element 3 Compute Network Storage Application/NF • Monolithic Applications • Bare Metal Servers • HW – SW coupling • Manual Management and operationnal process • Network of Entities Compute Network Storage Compute NetworkStorage Hypervisor NFVI (Private Clouds) Virtual Network Element 1 Virtual Network Element 2 Virtual Network Element 3 • VM, KVM, Vmware, OpenStack (10 years Old) • Monolithic Applications • Multi-Tenant • VNF model (remove HW dependency) • Automation with Orchestration • Life Cycle Management • Network of VNFs Compute NetworkStorage Container Manager NFVI (Hybrid Clouds) Micro-Services Micro-Services Micro-Services • Docker, Kubernetes (5 years Old) • Micro-services Architecture • Cloud-Native • Horizontal elasticity • Stateless Network Architecture Evolution
  • 106. © 2017 Nokia109 What model ? ▪ 5G must become the ubiquitous fabric blending universal connectivity (to humans, robots, sensors…) with cloud versatility and scalability. ▪ Another model than IaaS must be adopted, a model derived from the cloud service providers themselves, a model made by developers for the developers, the Platform-As-A-Service (PaaS). ▪ One size PaaS does not fits all 5G business cases and verticals markets (public/private clouds, specific requirements on latency, heterogeneity, different SLA per µservice,…) Next Generation PaaS
  • 107. © 2017 Nokia110 Needed technologies NGPaaSCloud- Native Dev-For- Operations Multi-Sided Platform Build-to- Order Platform Decentra- lized OSS Carrier- Grades Acceleration (FPGA, GPU)
  • 108. © 2017 Nokia111 • Platforms = “useful components” (RAN, CORE, MEC, apps, xHAUL...) + “ancillary components” (orchestrator, intent-based controllers, message bus...) components • Any element of the system shall be considered as a component (modular function) RAN EPC Apps MEC Useful Components Orchestration Networking/Connectivity Security Pub/Sub Message Virtualization Ancillary components CI/CD Monitoring Platform
  • 110. © 2017 Nokia113 RFB overview « 1 size does not fit all » => domains Polymorphic and recursive modelling Everything is an RFB Recursive OSS
  • 111. © 2017 Nokia114 By their modularity, composability, recursivity and polymorphism RFB can model any kind of system.. • OSM • Microservice (Kubernetes & Swarm) • CORD • ONAP • Edge cloud • … By “standardizing” Platforms modelling, RFB makes it possible to master ever-increasing complexity in telecom systems composed from: - mix of open-source & inner-source - Heterogeneous systems RFB in telco platforms RFBs
  • 112. © 2018 Nokia 11 5 Concluding remarks Questions and Answers