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7….. 
1
Mark Sebba video..........
Peter 
Drucker: 
“The only 
definition of a 
leader is 
someone who 
has followers.” 
Warren 
Bennis: 
“Leadership is 
the capacity to 
translate vision 
into reality.” 
Bill Gates: 
“As we look ahead 
into the next century, 
leaders will be those 
who empower 
others.” 
John Maxwell: 
“Leadership is 
influence – nothing 
more, nothing 
less.” 
DEFINITION: Leadership is 
a process of social influence, 
which maximizes the efforts 
of others, towards the 
achievement of a goal.
! 
1 It all starts with ……. 
The diagram opposite was presented 
by Ralph Stayer author of Flight of the 
Buffalo and CEO of Johnsonville 
Sausages. The simple premise behind 
this diagram is if you want to see 
different behaviours from your team 
then start by looking at your own 
behaviour 
! 
Leadership starts by looking in the mirror 
My 
Behaviour 
Team 
performance 
Change my 
behaviour 
Improved 
Team performance
2.
situational leadership... 
Directing 
Coaching 
Supporting 
Delegating
situational leadership...
situational leadership...
Think of a situation....
3. The more I talk the less they listen
Communication 
“The work 
we do,to be 
understood” 
12
Exercise
1 Minute challenge
Types of listening 
Passive 
Pretend 
Biased 
Misunderstood 
Attentive data only 
Active 
Empathic 
Facilltative
Listening Exercise
4. eyes on the prize
Primary Embedding Mechanisms 
Secondary Articulation and 
Reinforcement Mechanisms 
What leaders pay attention to, 
measure, and control on a regular 
basis. 
Organization design and structure 
How leaders react to critical incidents 
and organizational crises. 
Organizational systems and procedures 
Observed criteria by which leaders 
allocate scarce resources. 
Organizational rites and rituals 
Deliberate role modeling, teaching, and 
coaching 
Design of physical space, facades, and 
buildings 
Observed criteria by which leaders 
allocate rewards and status. 
Stories, legends, and myths about 
people and events. 
Observed criteria by which leaders 
recruit, select, promote, retire, and 
excommunicate organizational 
members. 
Formal statements of organizational 
philosophy, values, and creed.
The change model 
Effective change = Quality of idea x Amount of buy in 
Bring back the 
poll tax
Eisenhower matrix 
“What is important is seldom urgent and what is urgent is 
seldom important,"! 
President Eisenhower
Urgent Important Exercise 
1. Place each item on your current 
to do list on the relevant 
quadrant 
2. Add Your performance 
objectives, priorities and 
initiatives 
3. Make a plan for each quadrant 
to: 
▪ Minimise or eliminate the time in quadrants 
3 & 4 
▪ Deliver quadrant 1 first but effectively and 
efficiently to maximise time in 2 
1 2 
3 4 
High 
Low 
Low High 
Importance 
Urgency
5. enable talent
I got an “A” BECAUSE….
Raise the bar - Great v good
6. It takes a big minded person….
small minded people can’t do it….
What you say! 
Specific … What and how it helped 
! 
Personal … 
! 
Meaningful…Link to the bigger picture
How you say it! 
Sincere… 
! 
Focussed …
When you say it! 
Timely … What and how it helped 
! 
Frequent …
7. enthuse others
Lighting the fuse….

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Leadership breakfast session

  • 3.
  • 4. Peter Drucker: “The only definition of a leader is someone who has followers.” Warren Bennis: “Leadership is the capacity to translate vision into reality.” Bill Gates: “As we look ahead into the next century, leaders will be those who empower others.” John Maxwell: “Leadership is influence – nothing more, nothing less.” DEFINITION: Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.
  • 5. ! 1 It all starts with ……. The diagram opposite was presented by Ralph Stayer author of Flight of the Buffalo and CEO of Johnsonville Sausages. The simple premise behind this diagram is if you want to see different behaviours from your team then start by looking at your own behaviour ! Leadership starts by looking in the mirror My Behaviour Team performance Change my behaviour Improved Team performance
  • 6. 2.
  • 7. situational leadership... Directing Coaching Supporting Delegating
  • 10. Think of a situation....
  • 11. 3. The more I talk the less they listen
  • 12. Communication “The work we do,to be understood” 12
  • 15.
  • 16. Types of listening Passive Pretend Biased Misunderstood Attentive data only Active Empathic Facilltative
  • 18. 4. eyes on the prize
  • 19. Primary Embedding Mechanisms Secondary Articulation and Reinforcement Mechanisms What leaders pay attention to, measure, and control on a regular basis. Organization design and structure How leaders react to critical incidents and organizational crises. Organizational systems and procedures Observed criteria by which leaders allocate scarce resources. Organizational rites and rituals Deliberate role modeling, teaching, and coaching Design of physical space, facades, and buildings Observed criteria by which leaders allocate rewards and status. Stories, legends, and myths about people and events. Observed criteria by which leaders recruit, select, promote, retire, and excommunicate organizational members. Formal statements of organizational philosophy, values, and creed.
  • 20. The change model Effective change = Quality of idea x Amount of buy in Bring back the poll tax
  • 21.
  • 22. Eisenhower matrix “What is important is seldom urgent and what is urgent is seldom important,"! President Eisenhower
  • 23. Urgent Important Exercise 1. Place each item on your current to do list on the relevant quadrant 2. Add Your performance objectives, priorities and initiatives 3. Make a plan for each quadrant to: ▪ Minimise or eliminate the time in quadrants 3 & 4 ▪ Deliver quadrant 1 first but effectively and efficiently to maximise time in 2 1 2 3 4 High Low Low High Importance Urgency
  • 25. I got an “A” BECAUSE….
  • 26. Raise the bar - Great v good
  • 27. 6. It takes a big minded person….
  • 28. small minded people can’t do it….
  • 29. What you say! Specific … What and how it helped ! Personal … ! Meaningful…Link to the bigger picture
  • 30. How you say it! Sincere… ! Focussed …
  • 31. When you say it! Timely … What and how it helped ! Frequent …