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Raising Your
Visibility Seed Round
    1535 - 1625h - La Seine B
Raising Your Visibility Seed Round




            Louis Gray
              Google

            @louisgray
                                     27 au 29 mars
                                         2013
Louis Gray
 Googler, Blogger, Dad of 3
    ●Manager of Google Developers Live
      ●Live streaming video platform for Googlers to
   interact with developers globally

     ●Resume:
      ●VP of Marketing at my6sense
      ●Director of Corporate Marketing at BlueArc
      ●Author of louisgray.com
      ●Advisor to MyLikes, Teens In Tech, SocialToo
      ●Graduate, UC Berkeley (Poli Sci, Mass Comm)
      ●Dad of 3 kids age 4 and under
Raising Your Visibility Seed Round

          The Role of Early Adopters and Finding Them



          Succeeding With the Right Press Outlets



          Making Your Service and Story Shareable
Early Adopters and Press: When?




                                  27 au 29 mars
                                      2013
Critical Points in a Product Cycle

   Idea!           First Code    Beta Invites   Public Launch!




           Whiteboard    Closed Alpha    Enhancements
Critical Points in a Product Cycle
   Idea!           First Code    Beta Invites   Public Launch!




           Whiteboard    Closed Alpha    Enhancements


Early adopters can be part of your development cycle. Invite the
trusted ones into your closed alpha, and encourage them to help as
you send beta invites. They'll find people much like them.
Critical Points in a Product Cycle
    Idea!           First Code     Beta Invites     Public Launch!




            Whiteboard    Closed Alpha     Enhancements


The smartest companies use each phase of development as a
potential press cycle - from invites to launch to regular iterations. If
you're interesting, people will cover you, increasing velocity.
First Up: Early Adopters




                           27 au 29 mars
                               2013
The Early Adopter: Defined
 Early adopters are risk takers and
 recruiters. The best ones act as partners
 to the developer, and can act as informal
 marketing or PR, working to find new users,
 and highlighting aspects of the product to a
 wider audience.

 Early adopters are compensated not by
 money, but through early access to ideas
 and people, and having a channel for their
 own voice to impact the product.
What to Expect from Early Adopters
 To Act as Initial Users and See Future
 The ideal early adopter can visualise, with your help, what a
 product will look like with a larger community, or more features,
 and not be limited by what is there today.


 To Find Bugs and Request Features
 Early adopters will stress test your system and use it in a way that
 you do not, and they should regularly tell you about what they find.


 To Use Their Network to Help You
 Early adopters will use their blogs, their social streams and real
 life networks to help promote your story, and become part of the
 story themselves.
5 Stages of Early Adopter Behavior
 Discovery
 Collaboration and partnership. Launch phase.


 Promotion
 Followup pushes for virality, and public praise.


 Engagement
 Vindication and use.


 Entitlement
 Nitpicking and elitism.


 Migration                                          Source: http://goo.gl/Zz0jB
 Moving on and recruiting others.
Finding Product Advocates
 Know Your Own Product and Its Market
   The better you can define your product, the
   more narrowly you can discover the experts.
 Know Your Competitors and the Space
   Initial users, advocates and press covering
   your competition or tangential products are
   more likely to be interested in your story than
   generic press.
 Check All the Social Streams
   Blogs are great, but Twitter, Facebook,
   YouTube, Tumblr, Google+ and other
   venues are where people are talking.
Some Products I Helped Debut
 Backtype (acq. by Twitter)
 Beluga (acq. by Facebook)
 Feedly
 FlickChart
 Friendly (iPad app)
 Gumroad
 LazyFeed
 MightyText
 ReadBurner
 SocialMedian (acq. by Xing)
 TweetDeck (acq. by Twitter)
Other Products Evangelized Early

  ●Cadmus
  ●Fitbit
  ●Flipboard
  ●FriendFeed
  ●Google Reader
  ●my6sense
  ●Siri
  ●Spotify
Case Study: Feedly




  Feedly, a start page/RSS reader, was referred to me from an
  entrepreneur whose products I had previously covered. After four
  months of incubation and early use, I reviewed their product and
  helped provide ongoing visibility. Now they are seen as leader to
  replace Google Reader with 500k+ subscribers last week.
Case Study: FriendFeed


  The lifestreaming aggregation
  service launched at the end of
  2007, founded by ex-Googlers.

  After 4-5 mo. of minimal growth,
  the company sparked to high
  visibility and traffic in early '08.

  By 2009, they were part of
  Facebook, acquired for tens of
  millions in pre-IPO shares. How?
Case Study: FriendFeed

 "What’s FriendFeed’s secret? How did it pull off what thousands of
 other online services dream about? Is FriendFeed simply a solid service
 in the right place at the right time? Are its executives particularly tech
 savvy or connected enough to get key people to try FriendFeed? Did it
 hire a kick-ass PR firm?

 Another thesis is FriendFeed was lucky to have found a real evangelist.
 Perhaps the key piece in this puzzle is Louis Gray, a blogger based in
 Silicon Valley, who quickly fell in love with FriendFeed, and created a
 hailstorm of attention yesterday..."
          -- Mark Evans, "What's the Caramilk Secret?" (http://goo.gl/SahrX)
Case Study: TweetDeck




 I bumped into the TweetDeck app on Twitter before it had launched.
 After trading emails with the entrepreneur, I wrote the first post and
 was "tipped" to knew updates the day before they launched over the
 next two years, giving two separate news cycles.
Case Study: TweetDeck




  TweetDeck Founder Iain Dodsworth: "The blog post you wrote on
  July 4th and the resulting mayhem essentially forced the private beta
  wide open and TweetDeck went public." Source: http://goo.gl/wEKsZ
Five Ways to Attract These Early Adopters
1. Correctly target based on their existing activity and previous work.

2. Explain up front the stage of your product and whether this is
   something you want them to keep private or can share right away.

3. Give them an explicit action or request, be it to open up an account,
   or give the product a test.

4. Ensure the discussion is two-way, and make yourself the primary
   recipient of feedback, so their voice is heard.

5. Provide a timeline of when you expect to launch, so they understand
   the urgency.
Finding Your Way to First Press




                                  27 au 29 mars
                                      2013
First Press: What Are The Goals?
● There are many reasons to get
  initial press, including funding,
  recruiting, developers and users.

● To gain users, one should target
  publications that know the market,
  and speak in terms that make
  sense to the end users.

● It never makes sense to bring the
  same story to each publication, as
  they are all different.
What to Expect from Initial Press
 To Summarize Your Product & Opportunity
 Most press authors, especially in tech blogs, write more than one
 story a day, and don't have time to know your product especially
 well. They can, however, highlight how you position yourself.


 To Give Users a Call to Action
 Even short articles covering your news will tell users what to do
 next, be it to download your application, go to your website, or to
 accept an invite to get on a waiting list.


 No Bold Announcements, Some Skeptics
 Press are typically gunshy about pronouncing winners on first
 sight, and skepticism, barring record of success, is expected.
Five Storylines Making It Easier to Get Press
 1. If you have a person of note participating in your company, with a
    track record of success, or if the team members came from a
    company with a successful exit.

 2. If you have a top VC company participating, or came from a well-
    covered incubator class, like YCombinator.

 3. Piggybacking on a major trend that has already gotten press.

 4. Doing something incredibly disruptive and magical.

 5. Making an existing popular product even better.
Selling Your Story to the Right Press
 Prepare Up Front
 Getting your story right from the very beginning is an important
 stage, so picking targets and your message shouldn't be taken
 lightly. Research targets and pick your top 5-10.


 Give Yourself Some Time
 Pick a date to launch, and make the reporters' research and
 interviews part of that time. Give yourself time for followup emails,
 and more massages to the product from feedback.


 Personalize the Message
 If there is a personal connection to the reporter, that's the best
 start, even if it's your network and you can cite a referral. If not,
 use previous coverage and talk directly, not generically.
Case Study: my6sense Launch on Android


  In Sept. 2010, my6sense brought
  their app from iOS to Android.
  Coverage was received in
  practically every top publication.

  Why? Application was made
  available in advance for testing by
  reporters, execs were available for
  interviews ahead, and a specific
  time was set to go live.

  No bulk emails required.
What Does a Good Pitch Look Like?
 A good pitch is personal and relevant. It can provide an update on the
 product, what's requested and timing as well.
What Does a Good Pitch Look Like?
 Given email and pitch volume, a clear subject line and smart intro with
 tips for the author makes an action clear. Note headline, timing and
 screenshots.
Easy Mistakes to Avoid
 Sending it to the Wrong Person or Blog
 Spam is spam, even if you have good intentions. Updating gadget
 geeks on health tips or mommy blogs on CRM modules is
 unprofessional, but it happens.


 Spellcheck. Reread. Confirm.
 Good products can fail with bad PR and marketing. Make sure you
 communicate well, professionally, you address the person by the
 correct name.


 Conveying a Lack of Prep or Interest
 Sending a note to many people at once, when they are BCC'd or
 worse, CC'd and you see everyone else, is just asking for trouble.
 Don't give so little attention to this critical piece.
Giving Your Story Legs




                         27 au 29 mars
                             2013
The First Day is Just the Beginning
 Enable Users to Spread the Word
 If product access is limited, provide a way for users to send
 invites to friends, by email, or through invites via social services.
 If content's shareable, make it easy to +1, Tweet & Like.


 Continue With Fast Iteration
 The launch of your app or service won't be the last time you make
 news. With consistent high quality iterations, the original adopters
 and press will follow on with new stories and it also provides
 you with an option to tailor pitches to those who missed out.


 Keep the Service Up, Avoid Mistakes
 With luck, you'll have increasing demand. Make sure your system
 can manage anticipated user load, press spikes. Don't make
 news for the wrong reasons.
Early Adopters & Press Accelerate You
 Business Takes More than Ideas and Money
 Not every great product succeeds, and money doesn't yet buy
 happiness, even lots of it. While infrastructure is set up for seed
 funding and follow-on rounds, users and press are also critical.


 Your Users Are Often Your Best Asset
 The story goes that unhappy users tell more people than do happy
 ones, but smart customer service and partnerships with evangelists
 can bring your positive story to hundreds or thousands, via press
 and social outlets.


 There Are No Shortcuts
 Working with press and users requires flexibility and acute listening
 and coding skills. Effort and planning pays off.
Closing Time



                            Q&A Time - Open Forum
  Reach Me Directly:
google.com/+LouisGray

louisgray@gmail.com
  blog.louisgray.com
      @louisgray
                        Also: Many royalty free images in the presentation are paid for from Dreamstime.com.

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Raising your visibility seed round

  • 1. Raising Your Visibility Seed Round 1535 - 1625h - La Seine B
  • 2. Raising Your Visibility Seed Round Louis Gray Google @louisgray 27 au 29 mars 2013
  • 3. Louis Gray Googler, Blogger, Dad of 3 ●Manager of Google Developers Live ●Live streaming video platform for Googlers to interact with developers globally ●Resume: ●VP of Marketing at my6sense ●Director of Corporate Marketing at BlueArc ●Author of louisgray.com ●Advisor to MyLikes, Teens In Tech, SocialToo ●Graduate, UC Berkeley (Poli Sci, Mass Comm) ●Dad of 3 kids age 4 and under
  • 4. Raising Your Visibility Seed Round The Role of Early Adopters and Finding Them Succeeding With the Right Press Outlets Making Your Service and Story Shareable
  • 5. Early Adopters and Press: When? 27 au 29 mars 2013
  • 6. Critical Points in a Product Cycle Idea! First Code Beta Invites Public Launch! Whiteboard Closed Alpha Enhancements
  • 7. Critical Points in a Product Cycle Idea! First Code Beta Invites Public Launch! Whiteboard Closed Alpha Enhancements Early adopters can be part of your development cycle. Invite the trusted ones into your closed alpha, and encourage them to help as you send beta invites. They'll find people much like them.
  • 8. Critical Points in a Product Cycle Idea! First Code Beta Invites Public Launch! Whiteboard Closed Alpha Enhancements The smartest companies use each phase of development as a potential press cycle - from invites to launch to regular iterations. If you're interesting, people will cover you, increasing velocity.
  • 9. First Up: Early Adopters 27 au 29 mars 2013
  • 10. The Early Adopter: Defined Early adopters are risk takers and recruiters. The best ones act as partners to the developer, and can act as informal marketing or PR, working to find new users, and highlighting aspects of the product to a wider audience. Early adopters are compensated not by money, but through early access to ideas and people, and having a channel for their own voice to impact the product.
  • 11. What to Expect from Early Adopters To Act as Initial Users and See Future The ideal early adopter can visualise, with your help, what a product will look like with a larger community, or more features, and not be limited by what is there today. To Find Bugs and Request Features Early adopters will stress test your system and use it in a way that you do not, and they should regularly tell you about what they find. To Use Their Network to Help You Early adopters will use their blogs, their social streams and real life networks to help promote your story, and become part of the story themselves.
  • 12. 5 Stages of Early Adopter Behavior Discovery Collaboration and partnership. Launch phase. Promotion Followup pushes for virality, and public praise. Engagement Vindication and use. Entitlement Nitpicking and elitism. Migration Source: http://goo.gl/Zz0jB Moving on and recruiting others.
  • 13. Finding Product Advocates Know Your Own Product and Its Market The better you can define your product, the more narrowly you can discover the experts. Know Your Competitors and the Space Initial users, advocates and press covering your competition or tangential products are more likely to be interested in your story than generic press. Check All the Social Streams Blogs are great, but Twitter, Facebook, YouTube, Tumblr, Google+ and other venues are where people are talking.
  • 14. Some Products I Helped Debut Backtype (acq. by Twitter) Beluga (acq. by Facebook) Feedly FlickChart Friendly (iPad app) Gumroad LazyFeed MightyText ReadBurner SocialMedian (acq. by Xing) TweetDeck (acq. by Twitter)
  • 15. Other Products Evangelized Early ●Cadmus ●Fitbit ●Flipboard ●FriendFeed ●Google Reader ●my6sense ●Siri ●Spotify
  • 16. Case Study: Feedly Feedly, a start page/RSS reader, was referred to me from an entrepreneur whose products I had previously covered. After four months of incubation and early use, I reviewed their product and helped provide ongoing visibility. Now they are seen as leader to replace Google Reader with 500k+ subscribers last week.
  • 17. Case Study: FriendFeed The lifestreaming aggregation service launched at the end of 2007, founded by ex-Googlers. After 4-5 mo. of minimal growth, the company sparked to high visibility and traffic in early '08. By 2009, they were part of Facebook, acquired for tens of millions in pre-IPO shares. How?
  • 18. Case Study: FriendFeed "What’s FriendFeed’s secret? How did it pull off what thousands of other online services dream about? Is FriendFeed simply a solid service in the right place at the right time? Are its executives particularly tech savvy or connected enough to get key people to try FriendFeed? Did it hire a kick-ass PR firm? Another thesis is FriendFeed was lucky to have found a real evangelist. Perhaps the key piece in this puzzle is Louis Gray, a blogger based in Silicon Valley, who quickly fell in love with FriendFeed, and created a hailstorm of attention yesterday..." -- Mark Evans, "What's the Caramilk Secret?" (http://goo.gl/SahrX)
  • 19. Case Study: TweetDeck I bumped into the TweetDeck app on Twitter before it had launched. After trading emails with the entrepreneur, I wrote the first post and was "tipped" to knew updates the day before they launched over the next two years, giving two separate news cycles.
  • 20. Case Study: TweetDeck TweetDeck Founder Iain Dodsworth: "The blog post you wrote on July 4th and the resulting mayhem essentially forced the private beta wide open and TweetDeck went public." Source: http://goo.gl/wEKsZ
  • 21. Five Ways to Attract These Early Adopters 1. Correctly target based on their existing activity and previous work. 2. Explain up front the stage of your product and whether this is something you want them to keep private or can share right away. 3. Give them an explicit action or request, be it to open up an account, or give the product a test. 4. Ensure the discussion is two-way, and make yourself the primary recipient of feedback, so their voice is heard. 5. Provide a timeline of when you expect to launch, so they understand the urgency.
  • 22. Finding Your Way to First Press 27 au 29 mars 2013
  • 23. First Press: What Are The Goals? ● There are many reasons to get initial press, including funding, recruiting, developers and users. ● To gain users, one should target publications that know the market, and speak in terms that make sense to the end users. ● It never makes sense to bring the same story to each publication, as they are all different.
  • 24. What to Expect from Initial Press To Summarize Your Product & Opportunity Most press authors, especially in tech blogs, write more than one story a day, and don't have time to know your product especially well. They can, however, highlight how you position yourself. To Give Users a Call to Action Even short articles covering your news will tell users what to do next, be it to download your application, go to your website, or to accept an invite to get on a waiting list. No Bold Announcements, Some Skeptics Press are typically gunshy about pronouncing winners on first sight, and skepticism, barring record of success, is expected.
  • 25. Five Storylines Making It Easier to Get Press 1. If you have a person of note participating in your company, with a track record of success, or if the team members came from a company with a successful exit. 2. If you have a top VC company participating, or came from a well- covered incubator class, like YCombinator. 3. Piggybacking on a major trend that has already gotten press. 4. Doing something incredibly disruptive and magical. 5. Making an existing popular product even better.
  • 26. Selling Your Story to the Right Press Prepare Up Front Getting your story right from the very beginning is an important stage, so picking targets and your message shouldn't be taken lightly. Research targets and pick your top 5-10. Give Yourself Some Time Pick a date to launch, and make the reporters' research and interviews part of that time. Give yourself time for followup emails, and more massages to the product from feedback. Personalize the Message If there is a personal connection to the reporter, that's the best start, even if it's your network and you can cite a referral. If not, use previous coverage and talk directly, not generically.
  • 27. Case Study: my6sense Launch on Android In Sept. 2010, my6sense brought their app from iOS to Android. Coverage was received in practically every top publication. Why? Application was made available in advance for testing by reporters, execs were available for interviews ahead, and a specific time was set to go live. No bulk emails required.
  • 28. What Does a Good Pitch Look Like? A good pitch is personal and relevant. It can provide an update on the product, what's requested and timing as well.
  • 29. What Does a Good Pitch Look Like? Given email and pitch volume, a clear subject line and smart intro with tips for the author makes an action clear. Note headline, timing and screenshots.
  • 30. Easy Mistakes to Avoid Sending it to the Wrong Person or Blog Spam is spam, even if you have good intentions. Updating gadget geeks on health tips or mommy blogs on CRM modules is unprofessional, but it happens. Spellcheck. Reread. Confirm. Good products can fail with bad PR and marketing. Make sure you communicate well, professionally, you address the person by the correct name. Conveying a Lack of Prep or Interest Sending a note to many people at once, when they are BCC'd or worse, CC'd and you see everyone else, is just asking for trouble. Don't give so little attention to this critical piece.
  • 31. Giving Your Story Legs 27 au 29 mars 2013
  • 32. The First Day is Just the Beginning Enable Users to Spread the Word If product access is limited, provide a way for users to send invites to friends, by email, or through invites via social services. If content's shareable, make it easy to +1, Tweet & Like. Continue With Fast Iteration The launch of your app or service won't be the last time you make news. With consistent high quality iterations, the original adopters and press will follow on with new stories and it also provides you with an option to tailor pitches to those who missed out. Keep the Service Up, Avoid Mistakes With luck, you'll have increasing demand. Make sure your system can manage anticipated user load, press spikes. Don't make news for the wrong reasons.
  • 33. Early Adopters & Press Accelerate You Business Takes More than Ideas and Money Not every great product succeeds, and money doesn't yet buy happiness, even lots of it. While infrastructure is set up for seed funding and follow-on rounds, users and press are also critical. Your Users Are Often Your Best Asset The story goes that unhappy users tell more people than do happy ones, but smart customer service and partnerships with evangelists can bring your positive story to hundreds or thousands, via press and social outlets. There Are No Shortcuts Working with press and users requires flexibility and acute listening and coding skills. Effort and planning pays off.
  • 34. Closing Time Q&A Time - Open Forum Reach Me Directly: google.com/+LouisGray louisgray@gmail.com blog.louisgray.com @louisgray Also: Many royalty free images in the presentation are paid for from Dreamstime.com.