4. Bob is also the only marketer in a small, fast-growing education company
A one man army, the unsung superhero, living in the sales star’s shadows, almost the dark knight
5. He is always doing things!
Finding new lead generation channels, setting up email campaigns, creating the social
strategy, running webinars to recruit and educate potential students
6. But, that wasn’t enough!
They needed more leads, more paying students. So, they brainstormed
7. THAT’S WHERE IT ALL BEGAN!
Bob loved the new challenge
But, soon enough, he realized that running paid search campaigns wasn’t
all rainbows and butterflies – there’s a lot of work involved
13. In the beginning, as is the case with all beginnings, things were smooth
Leads came in. Everyone was happy!
14. But, what’s a good story without at least a few villains
Slowly, things start going downhill, like they always do
A week in, Bob’s superstar status has started to fade
15. Sales team is now blaming him for not getting them high quality leads
Why, you must wonder!
Very few of the leads he generated became customers
16. CEO questions him daily about wasting money without any sales to show
20. But, Bob is cool
He knows that a problem is only a problem till it’s solved
Instead of complaining about it, and wallowing in self-pity, he decides to take charge
.
Google Adwords might be a beast, but it IS a beast waiting to be conquered.
21. BUT, HOW DO YOU TAME A BEAST
THE SIZE OF ADWORDS?
23. Bob has tons of data – from the campaigns he has run
24. He finally sits down to analyze it
The key problem immediately shows
Like many marketers, he was judging the campaigns by the number of leads generated, not their quality!
25. THAT’S WHY ALL THE NON-CONVERSIONS
So, before looking any further, he changes his success metric – quality over quantity!
26. LEARNING #1
Focus on quality, not on quantity of leads
LEARNING #1
Focus on quality, not on quantity of leads
27. Bob has his way forward now
As he digs deeper into the data, he realizes that majority of the revenue comes from one course – Hadoop
28. But, in his campaigns, he was allocating similar budgets to all the courses
29. Bob thinks the higher revenue from Hadoop might be because of higher demand
But, Bob has enough leads looking for Python courses as well. Just that, they never seem to convert
30. Now, he decides to change the strategy
and give more weightage to more profitable courses
31. When the spend was equally divided between Hadoop and Python
32. When the spend increased on Hadoop and reduced on Python
33. LEARNING #1
Focus on quality, not on quantity of leads
LEARNING #2
Spend wisely, based on your most profitable offerings
36. Hadoop jobs
Search Terms
Android Phone
Bob’s ad
“Why”
He finds irrelevant search terms still triggering his ads
These search terms are irrelevant, because Bob’s company doesn’t sell Android
phones and they don’t provide jobs either
39. Reason: The overuse of broad matched keywords
That trigger the ad for irrelevant search terms
This, of course, can be countered by adding negative keywords regularly, but there IS a better fix
Free Hadoop training
Search Terms
Android internships
Bob’s ad
Stupid search
terms!
40. BIDDING MORE ON “PHRASE,” “BMM” AND
“EXACT” KEYWORDS, AND LESS ON BROAD
41. Putting all your money on broad match is like selling blues music to everyone who likes music, irrespective of the genre
(by using “buy blues music CDs” as a broad keyword)
Or, even to people who are trying to sell their own music
42. And, trying to sell “blues” to “metal-heads” is never a good idea
43. INSTEAD, USE
+BUY +BLUES +MUSIC (BMM), OR “BUY BLUES MUSIC”
(PHRASE) AND [BUY BLUES MUSIC] (EXACT)
You’ll eliminate people who are trying to sell their own music, and who are looking for other music genres
44. LEARNING #1
Focus on quality, not on quantity of leads
LEARNING #3
Focus on high-quality impressions – Mark negative keywords and limit the use of broad keywords
46. BOB IS ALMOST DONE
GETTING RID OF BAD IMPRESSIONS
He still checks the report to see if he missed something
47. Guess what! He did
Certain relevant keywords with good search volume, like “Hadoop crash courses,” were going unclicked
Hadoop course Hadoop crash courseLearn Hadoop
Ad copy in common Ad Group
48. Reason: The ad copy advertised only full time courses
Not crash courses
Hadoop course Hadoop crash courseLearn Hadoop
Highly relevant to Hadoop course and Learn Hadoop
But not to Hadoop Crash course
Ad copy in common Ad group
49. He creates another ad group for crash courses specifically
Now there is perfect “search term + keyword + ad copy + landing page” match
50. HE ALSO SUPPRESSES “CRASH COURSES”
IN OTHER AD GROUPS, SO THAT THE
KEYWORDS DON’T COMPETE
51. LEARNING #1
Focus on quality, not on quantity of leads
LEARNING #4
Take care of non-performing keywords – create new ad groups, if there’s a chance