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#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Why is Content Critical?
Google
Social Email
#DemandJen13 – @jim_brown
Why is Content Critical?
“74% of C-level executives say the Internet
is very valuable for finding information
and 53% say they prefer to locate
information themselves.”
Forbes Insight –The Rise of the Digital C-
Suite
“[Business] buyers are two-thirds of the way
through their buying process before they engage
with vendors.”
Forrester –The Lead-Nurturing Payoff
“B2B customers are delaying serious
engagement with sales until they are 57%
of the way through the purchase process.”
Corporate Executive Board
#DemandJen13 – @jim_brown
“Content marketing
is all the marketing
that is left.”
Seth Godin
Best Selling Author
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Personas
Kim Weber
Corporate Marketing
Manager
“There is always something
to be done. I need tasks to
be simple and easy so I can
focus on the more important
things in life, like my son
Brady.”
Behaviors & Culture
• Slightly unorganized
• Very practical but easily flustered
• Honest and sincere
• Passionate
Sample Search Queries
• Differences in marketing
automation software
• Sales Force data services
• B2B appointment setting
Challenges
• Managing multiple tasks at once
• Coping when “life” happens and
goes against her “plan”
Fears
• Feeling unaccomplished
• Getting off task
• Getting fired
Needs & Expectations
• Simplicity
• Products and services that are
easy to understand and choose
• Anything that is in the best
interest of her son
Motivations
• Checking things off her
“to-do” list
• Feeling accomplished
• 5pm on Friday
Known Information:
User Category: Software End User
Age: 31
Race: White
Education: Bachelors Degree
Employment: Full time
Household Income: $45,000
Family: Divorced, Single mother
#DemandJen13 – @jim_brown
Customer Engagement Cycle
Stage Questions Asked
Awareness How can I find/fix/help __________?
Consideration What do I need to consider when purchasing __________?
Inquiry What options/solutions does this company offer?
Purchase Why is it better to purchase from this company over another?
Retention What would make me purchase from this company again?
#DemandJen13 – @jim_brown
Topic Modeling
[your brand]
[your brand] review
best [your category]
#DemandJen13 – @jim_brown
Topic Modeling
#DemandJen13 – @jim_brown
Topic Modeling
#DemandJen13 – @jim_brown
Topic Modeling
#DemandJen13 – @jim_brown
Topic Modeling
#DemandJen13 – @jim_brown
Tyler Cole
IT Director
Kim Weber
Marketing Manager
Kevin Rogers
VP Marketing
#DemandJen13 – @jim_brown
How Much Content?
5Content
Ideas
3x
Personas
5x
Lifecycle
Stages
75=
Pieces of
Content!
#DemandJen13 – @jim_brown
Editorial Calendar
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Most Popular Content Tactics
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Original
▪ Blogs
▪ Articles
▪ Buyer Guides
▪ Demos
▪ Webinars
▪ Infographics
▪ Interviews
▪ Etc.
#DemandJen13 – @jim_brown
Curated
#DemandJen13 – @jim_brown
Customer
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
FAQ
#DemandJen13 – @jim_brown
Repurposed
▪ Email
▪ eBooks
▪ Tweets
▪ LinkedIn
▪ Automation
▪ Buyers Guides
…
▪ Articles
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Hub
#DemandJen13 – @jim_brown
Author Rank
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Social Reach
#DemandJen13 – @jim_brown
Say It Again…
#DemandJen13 – @jim_brown
Pitch It!
#DemandJen13 – @jim_brown
Copy + Paste
#DemandJen13 – @jim_brown
#DemandJen13 – @jim_brown
Demonstrating Content Value
#DemandJen13 – @jim_brown
The Measure of Success
Contacts
Leads
Opportunities
Sales
Conversion %
Most Important
#DemandJen13 – @jim_brown
Q&A

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