The Works Wonders program provides employment and life skills training to foster youth in Rhode Island. It uses a youth engagement model where foster youth help develop the curriculum. The program includes peer support groups, individual career coaching, and supported employment experiences. Early findings show foster youth lack employment skills but are motivated to learn. Involving youth in decision-making has increased participation and buy-in. The program aims to improve foster youth transitions to adulthood by addressing relationships, self-advocacy, and career development.
Afternoon session, Skills for Work - Edinburgh, 25.11.15
final presentation.B
1. Works Wonders
Funded through the Department
of Health and Human Services,
Administration for Children and
Families, Children’s Bureau, Grant
#90CW1141/01
2. Objectives
• Understanding the context of foster youth
well-being and the connection to
employment.
• Importance of relational competency for
youth in care.
• Works Wonders intervention strategies.
• Developing a demonstration project
through a youth participatory process.
• Early findings.
4. Works Wonders
• Foster Forward is the lead agency, working in
partnership with:
• The Rhode Island Department of Children,
Youth and Families (DCYF).
• The Workplace Center at Columbia
University School of Social Work.
• Rhode Island College School of Social Work
• The Voice.
• The Rhode Island Council of Resource
Providers (RICORP).
5. Works Wonders
• In 2011, Rhode Island was awarded one of four
national grants from the Department of Health and
Human Services, Administration for Children and
Families, Children’s Bureau for the Works Wonders
initiative.
• Works Wonders uses youth engagement and career
development strategies to increase well-being,
relational competency and empowerment for youth
who are in, or who have aged out, of foster care.
• Contributions and insights from both current and
former foster youth have played a significant role in
the development and implementation of Works
Wonders.
6.
7. Successful Transition to Adulthood
for Youth in Foster Care
• Key elements:
– Identifying & engaging in healthy, supportive
relationships (social support).
– Developing self-advocacy skills (psychological
empowerment).
– Connecting with the labor market (career
development and employment engagement).
8. Relational Competency
• Understanding of appropriate behavior
and communication across a range of
settings and situations.
• Youth in care are at risk of not developing
relational skills to connect to workforce
and develop healthy, supportive
relationships.
• For youth aging out of care, healthy
supports and financial independence offer
improved outcomes.
9. Rationale for Works Wonders
• 100 RI youth surveyed- 41% aged 14-17,
59% aged 18-20.
• 68% currently unemployed.
– 75% were seeking employment.
• 88% wanted to participate in work, work
experiences, volunteering or internships.
11. Improved Outcomes for Youth In
Care
• Skill training that includes education,
employment, consumer credit and
budgeting improves outcomes for youth in
care (Cook, R. 1991).
• The inclusion of relational skills within
skills-based curricula is a key element in
assuring socio-emotional well being
(Samuels, G. 2008), as well as long term
success in employment.
12. Works Wonders
• 300 youth participate in the study over the
course of 4 years.
• All youth will have an initial interview, with
follow up surveys after both 16 and 52
weeks.
• 150 youth selected receive Works
Wonders intervention.
• 150 youth do not receive this intervention,
but are eligible to receive other services.
13. Targeted Population
• Youth currently in care, as well as youth
who have aged out of care, but are
enrolled in the voluntary aftercare program
called YESS.
• Years 2-4: Current and former foster
youth, aged 16-21*.
• Year 5: An adaption for youth aged 14-15.
14. Exclusions
• Youth with developmental disabilities, as
the curriculum is not tailored to meet their
needs.
• Youth with only a juvenile justice status, as
opposed to child welfare or dual status
(both child welfare and juvenile justice).
• Youth who are in lockdown facilities or out-
of-state placements.
16. Works Wonders Employment and
Empowerment (E2) Club
• Peer support groups derived from a
psycho-educational model.
– Positive behavior change is most likely to
occur when staff and clients have positive and
mutually respectful interactions.
– Staff’s ability to develop a trusting and
accepting relationship with youth is critical to
maintaining these interactions.
17. Building Youth Participation in a
Demonstration Project
• Successful employment programs exist, but are
not adapted to meet the needs of youth in care.
• Maintaining youth buy-in throughout the project
is essential to ensuring that the full intervention
can be applied to all cohorts.
• Engaging foster youth as expert advisors during
the creation and implementation of Works
Wonders ensures that the intervention relates to
youth in care.
18. E2 Curriculum
• Collaborative approach between staff and
youth.
• Established resources were adapted and
modified, and combined with original,
research-based components.
19. 16 Weeks of Youth Buy-in
• The more control that youth have in
classes increases their buy-in. They are “a
part of something.”
• By incorporating youth in class plans, staff
become trusted supports, and build the
foundation of mutual trust and respect
necessary for the psycho-education
model.
20. E2 Empowerment Topics
• Self-advocacy.
• Communication.
• Strategic sharing.
• Permanency.
• Value of support systems.
• Family and support finding techniques.
• Navigating the DCYF system.
21. E2 Employment Topics
• Meanings of success and work.
• Exploring interests, skills, and preferences.
• Identifying fields of work, careers, and jobs
that match interests, skills, and preferences.
• Job search, application, and interview skills.
• Understanding pay and financial planning.
• Appropriate behavior and communication.
• Worker’s rights and legal protection.
22. Structure of E2 Club Meetings
• Group meal.
• Peer check-in.
• Educational instruction.
24. Career Coaching Strategies
• Support awareness of skills and interests
• Use self-advocacy skills to develop
organizational competency.
• Support connection to education and/or
vocational training.
• Supported employment experiences.
• Removal of barriers to employment.
25. Career Coaching Strategies:
MBTI
• Myers Briggs Type Indicator (MBTI) as tool
to support both self-identification with
respect to employment, as well as tool to
better understand how their preferences
might interact with their career choices:
– Choice of profession/vocation
– Choice of work environment
– Choice of education or training program
26. Self Advocacy in Organizations
• Challenge the all or nothing assumption
about youth interaction with systems
• Assist youth in gaining organizational
literacy
• Educational/training sphere
• Vocational/ professional sphere
27. Supported Employment
Experiences
• Participants will have at least one opportunity to
engage in a supported employment experience.
• Safe place for participants to engage and
experiment in the workforce, a privilege of many
non-fostered youth.
• Opportunities for development of key
employment skills, specifically those skills which
undergird relational competency.
28. Leveraging Employer
Relationships
• 15 Local Employers
– local physical therapist, local elder care
facility, local restaurant, several non-profits
• Developing new relationships as needed
• Supporting the employer
• Translating skill and ability to the youth
• Coaching youth self-advocacy in
structuring an experience that fits their
needs
30. 6 Months of Youth Buy-in
• Introductory meeting
– Coach vs. Paternal Figure
• Understanding client confidentiality.
• Establishing a collegial approach to
working together.
• Respecting young adult choices and
preferences.
32. Challenges
• Developing survey materials and
curriculum appropriate for foster youth.
• Maintaining implementation schedule.
• Class times and duration.
• Attendance policy.
• Youth who exit intervention early due to
successful support and engagement.
33. Early Findings
• Lack of necessary employment and
relational skills.
• Participants are deeply aware of deadline
associated with aging out of care.
• Many are lacking the basic documentation
required to begin employment.
• Based on eco-maps and interviews,
positive relationships prepare youth for
successful transition.
34. Early Findings
• For nearly all youth, participation was based
on the need for employment-related skills and
support.
• While employment skills and experiences
differ among participants, none have felt that
they were truly “ready” for the workforce.
• Involving youth in decision-making has been
empowering and a key factor for continued
participation.
• Works Wonders youth have shown a desire
to pursue healthy, supportive relationships.
35. Early Findings
• Youth who have aged out, or are likely to age out,
of foster care are remarkably self-aware and are
most motivated by self-authored career choices.
• Youth are highly receptive to constructive
feedback.
• Participants are often surprised with “wins,” and
these wins challenge their assumptions of their
own limitations.
• Participants are vocal in identifying the role of staff
as positive, supportive coaches in their lives.
36. Conclusion
• Early findings support the rationale that social
support, psychological empowerment and career
development are essential to successful
transitions to adulthood for youth in care.
• The inclusion of relational skills and
organizational skills in a skill- based curriculum,
paired with a psycho-educational model of
support and guidance offers the potential for
functional transitions and improved well-being
for youth in care.
Notes de l'éditeur
What ‘relational competency’ is, why it matters, and how it can be developed in the context of youth employment to positively impact well-being outcomes.
Foster Forward empowers lives impacted through foster care through our core values of respect, credibility, and innovation. We believe that this is accomplished through support of children, youth, families and the child welfare system as a whole.
Brief intros of Nic and Leah
Connections: Relationship w/ Columbia solidified through collaborative work with Anna E Casey Foundation, Jim Casey Youth Opportunity Initiative; Voice- statewide youth advocacy board for RI youth in DCYF care, supported through FF’s CYS contract with DCYF; RICORP; collective group of care providers in RI
Absence of DLT: Worked for a formal partnership, but time and logistics constraints limited this. DLT is on our advisory committee, and youth engagement with DLT labor programs are always encouraged
The goal was to gain an appropriate snapshot of youth in care connections to employment in RI
Ri has the 4th highest unemployment rate in the US (US bureau of Labor staistics
Based on survey of 100 youth. Critical need in addressing the core skills required to find and maintaining employment
The Works Wonders intervention merges these key concepts
Interviews- initial= ecomap and social support, baseline survey covering employment history, supports, communication, relational skills, and at-risk indicators
Intervention- strategy 1= participation in a classroom experience focused on building relational competency, self-advocacy skills, & connections to the workforce empowerment and employment; strategy 2-one-on-one employment coaching
Services: services as usual through Foster Forward’s Consolidated Youth Services contract with DCYF, as well as other existing programs for youth.
All youth must have > 6 months in care
YESS- Youth establishing self-sufficiency, through CYS contract, administered by RICORP
Need to think of political way to explain what RICORP is
18-21- must be in care or in YESS at time of baseline interview
Explain dual status in RI
Lockdown and out of state can’t effectively engage labor market
Does Kat still want us to include this? I recall she said to get rid of the exclusions at one point.
Original proposal was 1 class per week for 6 months. Youth board said that wasn’t likely to work; switched to 2 classes per week for 16 weeks. Early feedback was that 2x week was difficult; switched to 1 extended session 1x week.
Engaging foster youth as advisors during the creation and implementation of Works Wonders has ensured that our data collection materials, interactions, curriculum, class model, schedule and approach towards participants in this inititive is appropriately adapted to engage and support youth in care.
Collaborating: Staff, Works Wonders youth leader, as well as current and former foster youth collaborated to develop a curriculum focused on employment and empowerment
Adapted Resources: Elements from previous career groups in New York and FosterClub resources were adapted and modified to relate to foster youth, and combined with original, research-based components into one complete curriculum
E2 rules are determined by participants, and differ from cohort to cohort
Youth complete a checklist that ranks interests and determines time spent on each unit
Graduation raffle prizes
Meals for each meeting
Mid-session outing
Advocating in and out of work; effective/appropriate communication skills; learning what is appropriate/professional to share; types of permanency- relational, residential, “What does perm. mean to you”; seneca search/eco map; rights and resources w/in DCYF
Meal: often home-cooked, with youth participating in cooking and serving; builds a “community feel”
Peer Check-in- youth share where they are in employment; successes/failures; coping strategies; problems + solutions, facilitators take a secondary role
Educational Instruction: Each class has specific topics and goals to prepare for employment, maintain employment, build relational competency; group activities throughout- facilitators participate to build rapport; career prep- homework to reinforce class themes
Facilitator approach- No judgment, bias, negativity. Advise of choices, but don’t make them for youth. Encourage, support, challenge. Critical thinking questions. Objective approach- “I have no idea what you’ve been through” as an internal mantra
Bullet 1-Self-advocacy- Navigating post secondary training and higher education settings (program eval/selection, testing/placement, financial aid, scheduling/transportation)
Bullet 2-Supported Ed- identifying career goals, OTJ and non-OTJ training, education vs. vocational training
- basing goals on skills, preferences, and likes; ex: Computer Desktop Support technician Cert, Administrative Office Asst Cert.
Supported Employment experiences- supported opportunities that many youth in care don’t experience
Removal of barriers- documentation, transportation, child care, institutional
Bullet 1- we do it all or they do it all, with no coaching or teaching
Bullet 2- how do policies work? How do they differ from laws and how to we stay on top of them?
Bullet 3- advising, financial aid
Bullet4- HR, health care, grievances, vacation requests, paid time off, navigating benefits and requirements of their positions if mandated under laws or policies (like mandated reporting rules)
Bullet 2-Innovative approach due to providing a more level playing field between folks coming from foster care and those not—the idea of a safety net, of an opportunity to try something
-Communication style/vocational choice/work setting
-Appearance and etiquette,
-Problem solving techniques, self-advocacy skills
Also anticipate people saying “well not all non fostered youth have this privilege, what about them?” and using it to illustrate how innovation is not about using the lowest bar possible, it is by setting a higher one.
Logistics: red tape-institutional barriers, knowledge of working through a system
Coaching frustration management: Using productive de-escalating techniques, understanding how to remain flexible and build plans B and C without panicking.
Complex policies: reading through them with youth for understanding, asking youth to teach it back
Bullet 1-Introductory meeting- collegial approach, differentiation between coach and paternal figure
Bullet 2-Confidentiality- We ask for permission for anything not covered by mandated reporting; advise youth that WW staff may share information internally
Bullet 4-Youth choice- Listening to their likes/dislikes, respecting voice/choice, keeping conversation constructive
Curriculum/survey- constant contact through phone, email, webchat to incorporate each partner’s expertise
Schedule- ***(very political in delivery)*** 6 partners w/ other projects/obligations. Regular conference calls, site visits. Adapted 1st cohorts to YESS youth. All hands on deck for initial baselines ***(should we offer that up, or is that grey area research-wise?)*** Extra support from YESS staff
Class times- adjusted from 6 months to 2x week for 16 weeks to 1x week for 16 weeks. Classes on various days/times/locations
Attendance- Youth have missed class for interviews, assessments, orientations. Want to maintain intervention while supporting these opportunities. Specific make-up class that must be a group, to maintain integrity of intervention
Exiting youth- establishing a category for youth in study who find success prior to full intervention (reference J.M.’s situation anonymously)
Skills: Youth who have aged out of the foster care system are lacking crucial skills related to finding and maintaining employment, and building healthy, supportive relationships (Thinking tactically versus thinking strategically)
Documentation: none have had all 3- BC, SS, State ID. Many don’t know where to start.
Relationships: Youth who have healthy, stable relationships are more likely to have appropriate communication skills, as well as the basic documents needed for employment.
Differing Empl skills- Some are working, in school, both
Involving youth: Initial apprehension for some based, on length of commitment, transportation, childcare. Youth are now working to solve these problems because they enjoy choosing meals, prizes, and focus points w/in curriculum
Relationships: As the understanding of the value of healthy, supportive relationships increases throughout the curriculum, WW youth have shown a desire to engage and establish relationships that are critical for success, both within and outside of the realm of employment
Self-aware: Our youth are aware of their lack of skills in regards to finding and maintaining employment, and are motivated to acquire those skills. With support, youth have shown a willingness to “do the work,” and really don’t have a sense of entitlement
Identifying: Youth have encouraged others to participate and engage, even listing their own successes
While admittedly in the early stages of the study, the value of peer support cannot be understated, as well as the impact of staff who appropriately model both respect and support, while empowering youth to make their own choices, and create their own opportunities for success.