Interested in re-entering the field of Receptionist and/or Administrative Support Assistant

1. Leah Tascoe
301 Hamilton Street NW#6
Washington, DC 20011
202-602-8695
LeahTascoe214@Yahoo.com
Education:
Strayer University, Washington, DC
Bachelor of Arts in Business Administration, Health Services Administration Minor
Career Summary: Interested in returning to working as a Receptionist/Administrative Support Assistant only,not
straight data entry all day. As a Receptionist/Administrative Support Assistant,Ican perform a combination of
duties and build relationships with clients and coworkers directly and over the telephone. Professional
Highlights: Microsoft Office Suite – Word, Excel, Outlook and PowerPoint
Professional Experience
Document Systems, Inc. (DSI), Washington,DC - Data Entry Clerk/Customer Service-Records Management
Department at UDC, December, 2016 - Present
 Diazotizing 100 documents per day of all old UDC student records into special computer system
 Performs scanning of documents into computer systemfor future viewing by clients
 Performs prepping and organization of old student records in order to be scanned into computer system
 Validates student records that have been entered into the digital system
 Verifies the final entry of various UDC student records before going into Quality Control
 Assists with incoming and outgoing student records
 Assists with inventory of UDC student records
 Answers telephone requests for various records from various departments and clients
 Greets and assists incoming clients into the office
Bowie Gridley Architects, Washington,DC - Administrative Support Assistant, January 2016 – September 2016
 Great customer service given to all incoming clients and company employees
 Entered 50 invoices per week into financial database to support accounts payable in maintaining up-to-date
financial records
 Answered and transferred 200+ incoming calls to 100 staff members per week
 Collected and distributed incoming mail, sent out various
 Outlook used to communicate with office employees and clients
 Typing of memos and letters
Business Integra, Inc., Washington,DC, Front Desk Receptionist| March, 2015 – September, 2015
 Displayed excellent customer service by assisting 300+ prospective employees in completing interview
paperwork, directing to designated interview spaces,notified interviewer of arrival of interviewee
 Providing courteous orientation to 150+ new employees in obtaining IT access,security badges,and tour of
office spaces
 Answered and directed incoming telephone calls
 Typed various letters, memos and emails to employees regarding company matters using Microsoft Word
and Outlook
 Ordered food and set up conference room each week for employee meetings.
Midtown Personnel Group, Washington,DC, Front Desk Receptionist& Administrative Support Services,
September 2013 – January 2015
 DC Tax & Revenue: Data entry, review, and error correction of 4 month back log of 600 individual
income tax documents

2.  National Institute of Health: Assisted Department of International Services in providing 100+ interns
with necessary documents to apply for work and education authorization
 DC Public School Headquarters: Successfully entered 7-month backlog of 500+ Leave of Absence forms
into database on behalf of all DCPS employees.
Federal Retirement Thrift Investment Board, Washington,DC, Front Desk Coordinator, September 2011 –
August 2013
 Provide general information to 120 retired federal employees per week regarding their benefits, health
insurance, and other relevant issues for better processing and issuance
 Assisted with training sessions ofinternal and external employees held within the agency
 Provided excellent customer front desk service to incoming clients and visitors
 Checked all pertinent ID’s and maintained front desk log in book
Simon Development & Construction Corporation, Washington,DC, Receptionist/
Administrative Assistant, September 2008 – September 2011
 Greeted and assisted all incoming clients and visitors into the office
 Answered and directed all incoming telephone calls
 Excellent customer service skills – great attitude in greeting and directing of all visitors and clients,
efficiency in answering and directing all incoming office telephone calls.
 Skillful typing all office correspondence using Microsoft Word.
 Efficient data entry- creating charts, rows & columns on company invoices, various project data, using
Microsoft Excel for betterrecord/tacking purposes.
 Keeping supervisors and project engineers abreast of upcoming meetings and appointments by using
Microsoft Outlook.
 Excellent organizational skills in maintenance of office files and documents manually and electronically.
 Updating and maintaining office expenses on each construction project in the organization to the
supervisor.
 Assisted with payroll checks for company employees
Federal Emergency Management Agency, (FEMA) - Call Center, Hyattsville, MD
Customer Service Representative/Human Resource Assistant August 2004 – June 200
 Providing quality customer service to people impacted by hurricane disasters.
 Assisting in providing financial support and trailers for temporary living arrangements
 Efficient data entries for finances & trailer requests and betterrecord tracking on clients thru FEMA’s
database system.
Sigal Construction Company, Washington,DC, Head Receptionist, February 1996 – July 2004
 Greeted and assisted all incoming clients and visitors
 Answered and directed all incoming telephone calls
 Checked all pertinent ID’s and maintained front desk log in book
 Collected and distributed company mail, signed and accepted incoming packages from UPS and FedEx
 Prepared and sent out mail and outgoing packages for UPS and FedEx
 Updated employee directory monthly
 Assisted Accounting Department with accounts receivable/payable ( Data Entry & Excel)
 Set up conference rooms for various office meetings
 Ordered food for various meetings