Platforms for the Future of Work, Roger Dickey, Gigster
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Automation, innovative management practices, and real-time communication tools are creating new models for skilled work. Every professional relies on software to structure and assist their work, and as that software becomes more intelligent it will gradually play a larger role in day-to-day tasks. Eventually, AI-powered platforms will facilitate complex work (from taxes to lawsuits) as easily as Uber calls a cab. Roger Dickey, the founder and CEO of freelance developer platform Gigster, will discuss how marketplaces and intelligent software can combine to improve and accelerate professional work, while making it more fulfilling, more profitable, and more accessible.
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Platforms for the Future of Work, Roger Dickey, Gigster
- 1. Platforms for the Future of Work Roger Dickey CEO, Gigster
- 2. How will technology transform work? Future of work
- 3. Services economy: $13.6T Finance & Insurance Healthcare Professional Services Information Transport & Warehousing Real Estate Utilities Recreation Education $4T $2.2T $1.7T $1.4T $940B $820B $600B $254B $66B Knowledge Physical Future of work
- 4. Professional services: $1.7T Computer Systems Legal Consulting Engineering Accounting & Tax Scientific Architecture Design $370B $280B $270B $200B $180B $140B $70B $20B Future of work
- 5. $20 $20,000 Future of work
- 6. Services 1.0 Services 2.0 Cost: Distribution: Delivery Time: Business Impact: Ease of Automation: Low 1 : 1 Short Low Easy Cost: Distribution: Delivery Time: Business Impact: Ease of Automation: High 1 : Many Long High Hard Future of work
- 7. How work will change
- 8. • Curated • Distributed networks • On-demand • Data-optimized Services of the future are… How work will change
- 9. Start Project Push button, file lawsuit. How work will change
- 10. Start Project Push button, do taxes. How work will change
- 11. Start Project Push button, build blueprints. How work will change
- 12. Start Project Push button, get software. How work will change
- 13. Freelancers AI tools Work platform of the future 0 10 20 YEARS How work will change
- 14. Today, people do work Planning Design Build How work will change
- 15. Tomorrow, machines help Planning Design Build How work will change
- 16. Over time, they do more Planning Design Build How work will change
- 17. Basic history of work How work will change
- 18. Basic history of work • Human in the loop • Human does micro-work • Machine assists human How work will change
- 19. Client wants a tax deduction on maid services. Home is also used for work. Ok? $1400.00John A. Work interface How work will change ASK ABOUT SPACE ALLOCATION YES
- 20. New partner wants full indemnification. What should we say? $2500.00Mindy H. How work will change Work interface NEGOTIATE FOR $4M CAP ACCEPT REJECT
- 21. LOGIN PROFILE PAGES Which feature should the developers build first? $1250.00Sarah H. How work will change Work interface
- 23. Freelance marketplaces 50% by 2025
- 24. Freelance marketplaces How to attract the best? Create the best place to work. Attract the best freelancers. Become the best service.
- 25. Freelance marketplaces Freelancers care about… Painless payouts Minimal client interaction Interesting work Clear specifications Great teammates Effective process
- 27. Freelance marketplaces Screening Written test Aggregate results ? Network screens
- 28. Freelance marketplaces Community By projects By geographies Website Ad campaign Trademark dispute USA Europe Australia By roles By personal interests Developer Lawyer Project manager Coffee shops Tax adviceSoccer
- 29. Freelance marketplaces Performance • On-time delivery • Customer satisfaction • Teammate satisfaction • Work quality 100 1000 OK Good Great Small Large VIP
- 30. Freelance marketplaces Management IC • 10 projects per year • Earn 40% on each project • Average project size $50k = $200k/year Manager • Oversee 10 IC’s projects • Earn 6% on each project • Average project size $50k = $300k/year Director • Oversee 10 managers • Earn 1% on each project • Average project size $50k = $500k/year VP • Oversee 10 directors • Earn 0.2% on each project • Average project size $50k = $1m/year
- 31. Work automation
- 32. Work is measurable. Work data has patterns. Data patterns are exploitable. Laws of automation Work automation
- 33. Work is measurable. People Projects Activity Work product Work automation vRating Skills Timezone Availability Projects vName Duration Cost Requirements People vPerson Project Action Timestamp Details vPerson Project Type Details Rating
- 34. Work is measurable. Work automation Work is measurable. Project management Code Design Communication Finance
- 35. Work data has patterns. Work automation Email frequency Days late Customer satisfaction 10 9 2 110 0 2 7 80 Wk 2 100% Wk 3 20% Wk 4 0% Wk 5 0%Wk 1 100%
- 36. Data patterns are exploitable. Work automation: Quote Builder New project Best quoteSimilar projects $65K
- 37. Data patterns are exploitable. Work automation: Team Builder New project Similar projects
- 38. Data patterns are exploitable. Work automation: Worker Assistant Project activity Similar activity Suggested step
- 39. Data patterns are exploitable. Contact customer support Work automation: Project Supervisor
- 41. Software development on demand. Progress at Gigster
- 42. Mobile apps Websites UI/UX design Our expertise Progress at Gigster New tech
- 43. By the numbers 250 Projects $50k 30 9.3 Each People Satisfaction Progress at Gigster
- 44. Flying cars Progress at Gigster
- 45. Robotic restaurants Progress at Gigster
- 46. Shopping recommendation apps Progress at Gigster
- 47. Credit card visualizations Progress at Gigster
- 48. Let’s talk about the future. Thanks! Roger Dickey, CEO, Gigster roger@gigster.com