5. The project management life cycle.
What we will cover today:
Define successful project management.
Project management tools.
Project planning and estimating.
On time, on budget, and on target.
Monitoring and controlling a project.
2
3
4
5
6
1
7. Project:
One-time
Clear beginning and end
Multi-task
Specific budget
Specific scope (limits of activity)
Creates a unique product, service, or result
8. 5 Key Traits of Project Managers
1. Ability to articulate clear direction.
2. Well-developed listening skills.
3. Effective stakeholder management skills.
4. Critical thinking skills.
5. Understands personal, social and structural influence.
6. Leverages tools effectively.
7. Ability to synthesize information.
8. Constantly developing their skills and knowledge.
9. Functional vs. Project Management
Functional Management
• Specialized knowledge
• Industry-specific
• Have a core group of
regular reports
• Knows core reports’
capabilities
• Has direct control over
his/her report’s outputs
• Work is ongoing and
repetitive in nature.
Project Management
• Oftentimes have generalist
knowledge
• Works with a group of
specialists
• May not know team
members’ abilities or
limitations
• Only has authority as it relates
to the project
10. Stakeholders – people affected by project outputs:
The project manager.
The project team.
The project sponsor.
Customers.
Who sets the project objectives?
11. A large retail company with thousands of employees has plans to expand to
more regions, but there are some challenges the company must first overcome.
Recent customer surveys revealed a high number of dissatisfaction reports due
to the employees not being knowledgeable.The company does not have strong
initiatives and programs in place for new hire training.
In addition, there has been a slight increase in employee turnover percentage
each successive year, but the cause of why employees are leaving is unknown.
The focus of the company’s growth strategy has been on increasing their
revenue streams and market share, but no plans have been defined for assisting
employees with their work as it relates to the expansion.
13. What technical skills do you need?
What skills would be helpful?
What knowledge is required?
What support knowledge is required?
Are there successful working groups already
established?
Building the Project Team
14. The Project Team Matrix
Name Location Role
James Vancouver Project Manager
Barbara Toronto Director of HR
Julie Calgary Customer experience
Raj Vancouver Employee onboarding
Phillip Edmonton Analytics
17. Start with the question: How will things be different
if the project is successfully completed?
Focus on defining measurable deliverables.
Discuss the charter and scope with project team.
Get sponsor signoff.
Project Definition
23. The point of a Work Breakdown Structure is to
break tasks down into the smallest unit of
work required to produce reliable estimates.
24. Not all brainstorming is productive.
Distribute the charter and scope so that
the project team can prepare.
Use a timer.
Document and distribute results.
Brainstorming
For more information on leading effective
brainstorming sessions click here.
27. • Join your local PMI chapter
• Fred Pryor Training Rewards
• Leadership, Team-building, and Coaching Skills
London – April 1st
• Business Writing for Results
London – April 15th
• Criticism and Discipline Skills for Managers and Supervisors
London – December 11th
• Payroll Law
London – February 2nd
• Advanced Microsoft Excel
London – April 19th
Recommended Resources:
29. • Analogous Estimating
• Actual costs from a similar project
• Parametric Modeling
• Standard parameters to estimate cost
• Bottom-Up Estimating
• Cost estimates of individual activities, roll-up the costs in
one final estimate
• Computer Model Estimates
• Project management software often has the capability to
provide cost estimates
Cost Estimating Techniques
30. You are a project manager for an ice cream manufacturer that has
decided to launch a new ice cream sandwich.You have been tasked
with ensuring the quality of the new product prior to launch.
Focus group testing of the product has indicated that it loses its
flavour profile quickly in temperatures above freezing.
Your sponsor has granted you authority to conduct further lab
testing, make recipe recommendations, and conduct additional
consumer testing of any new recipes.
Create a charter, scope, and work breakdown structure for this
project and begin to sketch task dependencies.
31. Gantt Chart – named after Henry Gantt
PERT Chart
Critical Path Method or CPM
Scheduling/Charting Projects
Most project managers rely heavily on Gantt charts,
and many also identify the critical path.
34. • ES1 = EF0
• The Early Start is
the latest Early
Finish of the
preceding task(s).
• Think of this as the
“earliest possible
start” of a task.
ESB = EFA 1.0
Calculating Early Start
0 1 1
A
0 0 1
1 2.5 3.5
B
1 0 3.5
35. 5.5 1.5 7
F
7 1.5 8.5
5 1 6
G
7.5 2.5 8.5
Calculating Early Start, continued
• ES1 = EF0
• The Early Start is the
latest Early Finish of
the preceding
task(s).
• What is the Early
Start ofTask I?
ESI = EFH 8.5
7.5 1 8.5
H
7.5 0 8.5
8.5 1.5 10
I
8.5 0 10
8.5 .5 9
J
9.5 1 10
36. 3.5 1.5 5
D
6 2.5 7.5
• EF1 = ES1 + t1
• The Early Finish is the Early
Start of the task plus the
Duration.
• Think of this as the “earliest
possible finish” of a task.
EFD = ESD + tD 3.5 + 1.5 = 5.0
Calculating Early Finish
37. 5.5 1.5 7
F
7 1.5 8.5
Calculating Late Start
• LS1 = LF1 - t1
• The Late Start is the Late
Finish of the task minus its
Duration.
• Think of this as the “latest
possible start” of a task.
LSF = LFF – tF 8.5 - 1.5 = 7.0
38. 0 1 1
A
0 0 1
1 2.5 3.5
B
1 0 3.5
Calculating Late Finish
• LF1 = LS2
• The Late Finish is the
earliest Late Start of
the next task(s).
• Think of this as the
“latest possible
finish” of a task.
LFA = LSB 1
39. 5.5 1.5 7
F
7 1.5 8.5
5 1 6
G
7.5 2.5 8.5
7.5 1 8.5
H
7.5 0 8.5
8.5 1.5 10
I
8.5 0 10
8.5 .5 9
J
9.5 1 10
Calculating Late Finish, continued
• LF1 = LS2
• The Late Finish is the
earliest Late Start of
the next task(s).
• What is the Late
Finish ofTask G?
LFG = LSI 8.5
40. 3.5 2 5.5
C
5 1.5 7
Calculating Float
• F1 = LF1 - EF1
• The Float is the leeway time
of a task.
• What is the Float ofTask C?
FC = LFC – EFC 7 - 5.5 = 1.5
41. Ice Cream Sandwich Quality
Analyze focus groups
Analysis Testing
Document recipe
Conduct focus group
Document lab results
Test quality/temp
Test recipe variables
Float
Earliest
possible finish
Earliest
possible start
42. Ice Cream Sandwich Quality
Analyze focus groups
Analysis Testing
Document recipe
Conduct focus group
Conduct focus group
Test quality/temp
Test recipe variables
Latest
possible start
or “Late
Start”
43. Ice Cream Sandwich Quality
Analyze focus groups
Analysis Testing
Document recipe
Conduct focus group
Conduct focus group
Test quality/temp
Test recipe variables
Critical Path
48. Who does what, when?
Which tasks are dependent on others?
How will the team report on progress?
Delegation of Tasks
The project manager is responsible for monitoring
people, money, and time through implementation.
49.
50.
51.
52.
53.
54.
55.
56.
57. Create a self-service progress report if possible.
Regularly scheduled status update team meetings.
Request team feedback on upcoming risks.
Regularly update sponsor on resource usage.
Keep a project notebook.
Communication
59. Team project notebook:
Charter and Scope
Change orders
Meeting minutes from initial stakeholder meetings
Work breakdown structure
Documentation
60. Will this problem put the project over time or budget?
Can the problem be mitigated and remain on target?
What solutions can the group propose/live with?
Problem-Solving
62. Is the program easy to learn and use?
Will the program cover current as well as
future needs?
How accessible is training and/or support?
Are there any external customer needs?
Key Questions
63. Develop a punch list based on the status reports.
Review punch list with project team and sponsor.
Document all task completion timelines.
Prepare a final project “success” report.
Recognize team member contributions.
Project Closeout