These slides explore mega-trends in the education industry, the influence of digital 5-forces and the growth of new business models for tertiary and adult education.
2. Today’s Session
Presenters & Introduction
Rob Brown and Maria Spies
Disruption
The forces of change are about to hit education, starting with post-secondary
education. What are these forces and how are they disrupting other industries? (10
mins)
Disaggregation
What is it? Examples from other industries and from education and implications for
‘traditional’ education providers (10 mins)
Discussion / Q&A
Open forum for discussion and ideas; post questions in chat (15 mins)
17. “Uber, the world’s largest
taxi company, owns no
vehicles. Facebook, the
world’s most popular media
owner, creates no content.
Alibaba, the most valuable
retailer, has no inventory.
And Airbnb, the world’s
largest accommodation
provider, owns no real
estate. Something
interesting is happening.”
21. However, banks are not known for being fast movers. Customers are still waiting for
this new banking experience, touted as a revolutionary transformation that will bring
many new features, including anytime and anywhere banking, ultra-fast response
times, and omnipresent advisors. So why don't banks just pick up the pace?
Because it requires more fundamental changes than expected at first sight.
The industry has been in a comfortable position for decades with low customer
turnover, almost no regional competition, good personal relationships and trust as
selling points, and not much intervention from regulators. Staying ahead of the curve
was easy, and there was no pressure to change.
Now, new competitors from adjacent industries and financial technology start-ups
are flooding the market with innovative, technology-driven deviations from the
traditional banking model. And to add insult to injury, customers' attitudes have
fundamentally changed. They are making decisions much faster and have access to
a plethora of offers, leaving financial institutions struggling for customer loyalty.
https://www.atkearney.com/digital-business/ideas-insights
26. What can we do?
Re-examine the core…what are we really good at, what do
we have that we can use in other ways?
27. What can we do?
• Examine current and invest in new business models…
• What is the customer need? Now & in future? How will we
organise ourselves to meet that need?
• Think along the value chain…
• Students ultimately want jobs/better jobs
• Does a combination of our core throw up new possibilities?
