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Liang Gou, Michelle Zhou & Huahai Yang
IBM Almaden Research Center
KnowMe&
ShareMe:
Understanding Automatically Discovered
Personality Traits and User Sharing
Preferences
Overview
Background and Questions
Study Method
Results of Validation & Privacy Preferences
Discussion & Conclusion
Personality influences behaviors: occupational proficiency
(Barrick & Mount’91) and economic decisions (Ford ’05)
Personality & behaviors
Deriving Personality
“I love food, .., with … together we … in… very…happy.”
Word category: Inclusive Agreeableness
Psycholinguistic studies: personality from text (Yarkoni
'10; Tausczik & Pennebaker '10 )
Social Media To Personality
Hundreds of millions of people leave text footprints on
social media
Psycholinguistic
Analytics
Personality
Portrait
This offers opportunities to understand individuals at
scale.
Big 5
Needs
Values
Two Questions
1 How good are the system-derived personality traits?
Derived Traits vs.
Users’ Perception
Derived Traits vs.
Psychometric Tests
Two Questions(cont.)
How would users like to share the derived personality
traits in an enterprise context?
What and
With whom
Friends Colleagues
Mgr.
Benefits and Risks
of Sharing
2
Effect of the
User’s Traits
Our Method
The Method
The Experimental System: KnowMe
Two-part study
Model Validation Sharing Preferences
Big 5 Personality (Golbeck et. al.
'11; Yarkoni ’10)
KnowMe
Fundamental Needs (Ford. '05;
Yang et. al. '13)
Basic Values (Chen et. al. ’13)
The Survey
Part1: Model Validation
• Three sets of psychometric tests
• 50-item Big 5 (IPIP), 26-item basic
values (Schwartz ’06), and 

52-item fundamental needs (our own)
• Rate the matches with their perception of
themselves
The Survey (Cont.)
Part2: Sharing Preferences
For each type of traits, we asked users’ sharing
preferences
• For four groups
• “public”, “distant colleagues”, “management”,
and “close colleagues”
• At three levels
• “none”, “range”, and “numeric”
• State the expected benefits and risks in the work
place
• and desired controls for sharing their traits
The Participants
Invited 1325 colleagues with Twitter
presence and also producing at
least 200 tweets.
256 completed the study among
625 responses
Source: www.acuteaday.com/blog/category/guinea-pig/
Source: www.backyardchickencoops.com.au/
author/kassandra/page/5/
United States (42.0%),
Europe (32.1%),
other parts of the world (25.9%)
Results
Derived Portrait vs. Psycho-Metric Scores
Correlational analysis of each trait profile (RV Coef:
considering all dimensions together within each
type of trait)
Over 80% of population, the correlation is
statistically significant.
• Big 5: 80.8%
• Needs: 86.6%
• Basic values: 98.21%
Derived Traits vs. User Perception
All ratings are above 3
(“moderately matched”) out of 5-
likert scale
Overall ratings
• Big 5: u=3.4, sd = 1.14
• Values: u= 3.13, sd = 1.17
• Needs: u= 3.39, sd = 1.34
Privacy Preferences: Effects of Traits
Effects of Trait Type
• PD(Values) < PD(Big5) or PD(Needs) ***
• PD(Neuroticism) < others within Big5 ***
PD(∗) is probability of information disclosure. ◦ p<0.1, * p<0.05, ** p<0.01, *** p<0.001
Effects of Trait Value: tend to share “good things”
• PD(High) < PD(Low) ** for traits with “positive names”
• Big 5: Openness (+), Conscientiousness (+)
Agreeableness (+)
• PD(Low) < PD(High) ** for traits with “negative names”
• Big 5: Neuroticism (-)
• Values: Conservation (-), Hedonism (-)
Privacy Preferences: Effects of Actors
Effects of Recipient Type
• Overall, 61.5% of partici-
pants were willing to
disclose
• Sharing differences are
significant:
PD(distant/public)<
PD(close/mgt.)***.
0.0
0.2
0.4
0.6
close.colleague
management
distant.colleague
public
Group
Percentage
Setting
None
Range
Numeric
Privacy Preferences: Effects of Actors(2)
Effects of the Sender’s Traits
• Certain dimensions of the participants’ personality traits
significantly impact their sharing preferences.
• For example,
• Extroversion positively impacts one’s sharing
preferences for Big 5 and needs, but not for basic
values
• Conscientiousness negatively impacts the sharing of
all three types of traits
Perceived Risks and Benefits
48.89 %
19.94 %
11.63 %
6.79 %
5.54 %
5.4 %
1.11 %
0.69 %Personalized IT Services
Workplace Learning
None
Work Fitness
Teaming
Self Branding
Self Awareness
People Underst. & Inter.
0 20 40 60
PercentagePerceivedBenifits
37.55 %
16.03 %
15.19 %
10.69 %
7.45 %
6.89 %
4.78 %
1.41 %Reveal Volunerability
Incomplete Image
Lost Privacy
None
Inaccurate Analytics
Misconception
Information Abuse
Prejudice
0 20 40 60
Percentage
PerceivedRisks
Top Benefits
• People understanding
and Interaction
• Self Awareness
• Self Branding
Top Risks
• Prejudice
• Information Abuse
• Misconception
• Inaccurate Analysis
Suggested Controls
Top Controls
• Controlled Users
• Controlled Data
• System Trans - Usage/Function
23.09 %
18.13 %
14.29 %
12.64 %
7.69 %
7.14 %
4.95 %
3.3 %
3.3 %
2.75 %
2.75 %
Grouping
System Refresh
Anonymity
No Sharing
Controlled Time
Opt Out
Security
System Trans - Func
System Trans - Usage
Controlled Data
Controlled User
0 10 20
Percentage
SuggestedControl
Implications
Support of System Transparency
• Clearly explain the meaning of each trait and
intended use
!
!
!
!
• Prescriptive and clearly states what it is
capable of and its limitations
“It might happen that people could
understand something else from the
(trait) name… and this should be
explained very carefully”
“ability to mark that certain attributes are
inaccurate conveying the inability of
system to gauge them properly.”
Implications
Mixed-Initiative Privacy Preserving
• What to share: Control the granularity of
personality traits
• Whom to share with: Be alerted or know when
someone is accessing their profiles
• When to share.
• Where to share: Sharing channels Source: www.hoax-slayer.com/images/
privacy.jpg
Challenges
Data Variety and Model Effectiveness
• Multiple Data Source: twitters, facebook
• Multiple Projected “Personality”
Cultural and Language Influence
• Western culture vs. Others / English vs. Others
• Modeling / Interpretation / Sharing
Source: kimbeach.com/wp-content/uploads/
2013/12/Fish-Facing-Challenge.jpg
Conclusion
This work demonstrates the potential feasibility of
automatically deriving one’s personality traits from
social media with various factors impacting the
accuracy of models.
Most people are willing to share their derived traits in
the workplace, and a number of factors, including
who/whom/when/where, and the perceived benefits/
risks, significantly influence the users’ sharing
preferences.
Thank you!
Liang Gou(lgou@us.ibm.com)
Questions?
• Chen, J., Hsieh, G., Mahmud, J., and Nichols, J. Understanding individuals personal
values from social media word use. In ACM Proc. CSCW ’2014.
• Ford, J. K. Brands Laid Bare. John Wiley & Sons, 2005.
• Schwartz, S. H. Basic human values: Theory, measurement, and applications.
Revue francaise de sociologie, 2006.
• Tausczik, Y. R., and Pennebaker, J. W. The psychological meaning of words: LIWC
and computerized text analysis methods. Journal of Language and Social
Psychology 29, 1 (2010), 24–54.
• Yang, H., and Li, Y. Identifying user needs from social media. IBM Tech. Report
(2013).
• Yarkoni, T. Personality in 100,000 words: A large-scale analysis of personality and
word use among bloggers. J. research in personality 44, 3 (2010), 363–373.
References
Backup
Modeling and Deriving One’s Personality
Why model personality
• Psychological characteristics
reflecting individual differences
• Consistent and enduring
• Link to many aspects in one’s life
• Relationship selection
• Problem, emotion coping
• Brand/product choices
• Occupational proficiency
• Team performance
What do we model
• Big 5 Personality (OCEAN)
[O’Brien ’96, Neuman ’99, Gosling ’03, Wholan’06]
inventive/curious vs.
consistent/cautious
sensitive/nervous vs.
secure/confident
friendly/compassionate
vs.cold/unkind
outgoing/energetic vs.
solitary/reserved
efficient/organizedvs.easy-
going/careless
Modeling One’s Fundamental Needs (Cont.)
Psychometric empirical studies
• Large-scale crowdsourcing of needs scores
and text descriptions from over 2000 people
on Mechanical Turks
Statistic analysis to correlate
• Psychometric scores with textual
descriptions
Predictive model to derive the needs
from one’s tweets
An example: “Ideal”
Positively correlated: accomplish, chauffeur, goal,
license, special…
Negatively correlated: bad, fix, half, minimum, mix,
ugly, wrong, obvious, … (Yang, H. et al. , 2013)
Modeling Basic Human Values
Why model human values
• Values motivate people and guide their actions
• Values transcend specific actions and situations
What do we model
• 10-dimensional values as measured through
established psycho-metric surveys
[Schwartz	
  2006]	
  
(Chen, J. et al. , 2013)
RV Coef over Subsets of Population
Effects of Trait Value

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KnowMe and ShareMe: understanding automatically discovered personality traits from social media and user sharing preferences

  • 1. Liang Gou, Michelle Zhou & Huahai Yang IBM Almaden Research Center KnowMe& ShareMe: Understanding Automatically Discovered Personality Traits and User Sharing Preferences
  • 2. Overview Background and Questions Study Method Results of Validation & Privacy Preferences Discussion & Conclusion
  • 3. Personality influences behaviors: occupational proficiency (Barrick & Mount’91) and economic decisions (Ford ’05) Personality & behaviors
  • 4. Deriving Personality “I love food, .., with … together we … in… very…happy.” Word category: Inclusive Agreeableness Psycholinguistic studies: personality from text (Yarkoni '10; Tausczik & Pennebaker '10 )
  • 5. Social Media To Personality Hundreds of millions of people leave text footprints on social media Psycholinguistic Analytics Personality Portrait This offers opportunities to understand individuals at scale. Big 5 Needs Values
  • 6. Two Questions 1 How good are the system-derived personality traits? Derived Traits vs. Users’ Perception Derived Traits vs. Psychometric Tests
  • 7. Two Questions(cont.) How would users like to share the derived personality traits in an enterprise context? What and With whom Friends Colleagues Mgr. Benefits and Risks of Sharing 2 Effect of the User’s Traits
  • 9. The Method The Experimental System: KnowMe Two-part study Model Validation Sharing Preferences
  • 10. Big 5 Personality (Golbeck et. al. '11; Yarkoni ’10) KnowMe Fundamental Needs (Ford. '05; Yang et. al. '13) Basic Values (Chen et. al. ’13)
  • 11. The Survey Part1: Model Validation • Three sets of psychometric tests • 50-item Big 5 (IPIP), 26-item basic values (Schwartz ’06), and 
 52-item fundamental needs (our own) • Rate the matches with their perception of themselves
  • 12. The Survey (Cont.) Part2: Sharing Preferences For each type of traits, we asked users’ sharing preferences • For four groups • “public”, “distant colleagues”, “management”, and “close colleagues” • At three levels • “none”, “range”, and “numeric” • State the expected benefits and risks in the work place • and desired controls for sharing their traits
  • 13. The Participants Invited 1325 colleagues with Twitter presence and also producing at least 200 tweets. 256 completed the study among 625 responses Source: www.acuteaday.com/blog/category/guinea-pig/ Source: www.backyardchickencoops.com.au/ author/kassandra/page/5/ United States (42.0%), Europe (32.1%), other parts of the world (25.9%)
  • 15. Derived Portrait vs. Psycho-Metric Scores Correlational analysis of each trait profile (RV Coef: considering all dimensions together within each type of trait) Over 80% of population, the correlation is statistically significant. • Big 5: 80.8% • Needs: 86.6% • Basic values: 98.21%
  • 16. Derived Traits vs. User Perception All ratings are above 3 (“moderately matched”) out of 5- likert scale Overall ratings • Big 5: u=3.4, sd = 1.14 • Values: u= 3.13, sd = 1.17 • Needs: u= 3.39, sd = 1.34
  • 17. Privacy Preferences: Effects of Traits Effects of Trait Type • PD(Values) < PD(Big5) or PD(Needs) *** • PD(Neuroticism) < others within Big5 *** PD(∗) is probability of information disclosure. ◦ p<0.1, * p<0.05, ** p<0.01, *** p<0.001 Effects of Trait Value: tend to share “good things” • PD(High) < PD(Low) ** for traits with “positive names” • Big 5: Openness (+), Conscientiousness (+) Agreeableness (+) • PD(Low) < PD(High) ** for traits with “negative names” • Big 5: Neuroticism (-) • Values: Conservation (-), Hedonism (-)
  • 18. Privacy Preferences: Effects of Actors Effects of Recipient Type • Overall, 61.5% of partici- pants were willing to disclose • Sharing differences are significant: PD(distant/public)< PD(close/mgt.)***. 0.0 0.2 0.4 0.6 close.colleague management distant.colleague public Group Percentage Setting None Range Numeric
  • 19. Privacy Preferences: Effects of Actors(2) Effects of the Sender’s Traits • Certain dimensions of the participants’ personality traits significantly impact their sharing preferences. • For example, • Extroversion positively impacts one’s sharing preferences for Big 5 and needs, but not for basic values • Conscientiousness negatively impacts the sharing of all three types of traits
  • 20. Perceived Risks and Benefits 48.89 % 19.94 % 11.63 % 6.79 % 5.54 % 5.4 % 1.11 % 0.69 %Personalized IT Services Workplace Learning None Work Fitness Teaming Self Branding Self Awareness People Underst. & Inter. 0 20 40 60 PercentagePerceivedBenifits 37.55 % 16.03 % 15.19 % 10.69 % 7.45 % 6.89 % 4.78 % 1.41 %Reveal Volunerability Incomplete Image Lost Privacy None Inaccurate Analytics Misconception Information Abuse Prejudice 0 20 40 60 Percentage PerceivedRisks Top Benefits • People understanding and Interaction • Self Awareness • Self Branding Top Risks • Prejudice • Information Abuse • Misconception • Inaccurate Analysis
  • 21. Suggested Controls Top Controls • Controlled Users • Controlled Data • System Trans - Usage/Function 23.09 % 18.13 % 14.29 % 12.64 % 7.69 % 7.14 % 4.95 % 3.3 % 3.3 % 2.75 % 2.75 % Grouping System Refresh Anonymity No Sharing Controlled Time Opt Out Security System Trans - Func System Trans - Usage Controlled Data Controlled User 0 10 20 Percentage SuggestedControl
  • 22. Implications Support of System Transparency • Clearly explain the meaning of each trait and intended use ! ! ! ! • Prescriptive and clearly states what it is capable of and its limitations “It might happen that people could understand something else from the (trait) name… and this should be explained very carefully” “ability to mark that certain attributes are inaccurate conveying the inability of system to gauge them properly.”
  • 23. Implications Mixed-Initiative Privacy Preserving • What to share: Control the granularity of personality traits • Whom to share with: Be alerted or know when someone is accessing their profiles • When to share. • Where to share: Sharing channels Source: www.hoax-slayer.com/images/ privacy.jpg
  • 24. Challenges Data Variety and Model Effectiveness • Multiple Data Source: twitters, facebook • Multiple Projected “Personality” Cultural and Language Influence • Western culture vs. Others / English vs. Others • Modeling / Interpretation / Sharing Source: kimbeach.com/wp-content/uploads/ 2013/12/Fish-Facing-Challenge.jpg
  • 25. Conclusion This work demonstrates the potential feasibility of automatically deriving one’s personality traits from social media with various factors impacting the accuracy of models. Most people are willing to share their derived traits in the workplace, and a number of factors, including who/whom/when/where, and the perceived benefits/ risks, significantly influence the users’ sharing preferences.
  • 27. • Chen, J., Hsieh, G., Mahmud, J., and Nichols, J. Understanding individuals personal values from social media word use. In ACM Proc. CSCW ’2014. • Ford, J. K. Brands Laid Bare. John Wiley & Sons, 2005. • Schwartz, S. H. Basic human values: Theory, measurement, and applications. Revue francaise de sociologie, 2006. • Tausczik, Y. R., and Pennebaker, J. W. The psychological meaning of words: LIWC and computerized text analysis methods. Journal of Language and Social Psychology 29, 1 (2010), 24–54. • Yang, H., and Li, Y. Identifying user needs from social media. IBM Tech. Report (2013). • Yarkoni, T. Personality in 100,000 words: A large-scale analysis of personality and word use among bloggers. J. research in personality 44, 3 (2010), 363–373. References
  • 29. Modeling and Deriving One’s Personality Why model personality • Psychological characteristics reflecting individual differences • Consistent and enduring • Link to many aspects in one’s life • Relationship selection • Problem, emotion coping • Brand/product choices • Occupational proficiency • Team performance What do we model • Big 5 Personality (OCEAN) [O’Brien ’96, Neuman ’99, Gosling ’03, Wholan’06] inventive/curious vs. consistent/cautious sensitive/nervous vs. secure/confident friendly/compassionate vs.cold/unkind outgoing/energetic vs. solitary/reserved efficient/organizedvs.easy- going/careless
  • 30. Modeling One’s Fundamental Needs (Cont.) Psychometric empirical studies • Large-scale crowdsourcing of needs scores and text descriptions from over 2000 people on Mechanical Turks Statistic analysis to correlate • Psychometric scores with textual descriptions Predictive model to derive the needs from one’s tweets An example: “Ideal” Positively correlated: accomplish, chauffeur, goal, license, special… Negatively correlated: bad, fix, half, minimum, mix, ugly, wrong, obvious, … (Yang, H. et al. , 2013)
  • 31. Modeling Basic Human Values Why model human values • Values motivate people and guide their actions • Values transcend specific actions and situations What do we model • 10-dimensional values as measured through established psycho-metric surveys [Schwartz  2006]   (Chen, J. et al. , 2013)
  • 32. RV Coef over Subsets of Population