A capable , result oriented Business Operation Manager with experience of leading high performance teams and of successfully increasing efficiency and productivity.

1. Leonardo Sumagaysay
412 E Rolly St.  Henderson, NV  (702) 839 8061  leixtrm22@gmail.com
Profile _____________________________________________________________________________
A capable, results oriented Business Operation Manager with experience of leading high performance teams
and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to
keep a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver
effective new solutions to challenges. Highly successful in helping define company expectation, achieving
goals and optimising business. Currently looking for a suitable managerial position with an ambitious
company.
Core Strength _______________________________________________________________________
Retail Store Operations  Sales Forecasting and Report Analysis  Merchandising and Display
Payroll Control and Employee Scheduling  Inventory Control Management  Team Building
Shrinkage / Loss prevention
Employment History _________________________________________________________________
OLD NAVY – Henderson, Nevada-USA
Business Operation Manager from October 2015 till February 20, 2016
 Manage a 6.5million volume store and supervise more than 60 employees along with Cash handlers ,
floor supervisors , specialist , sales clerk visual and stocks.
 Budget management thru Sales Forecasting , Hours control and Employee scheduling
 Reporting directly to General Manager and District Manager regarding business analysis report.
 Self Compliance Audit Report knowledgeable -Maintaining Store and Employee safetiness , Loss
prevention, Monthly alarm check and Emergency preparedness awareness.
 Consistent in achieving sales and card goals
VICTORIA SECRET – Las Vegas, Nevada
Cashwrap Supervisor from October 2014 till September 2015
 Lead direction and manage the cashwrap through a team of 5 Leads and 15 cashiers in this 15m
store.
 Iniatiates friendly competition in achieving sales and card acquisition
 Created action plans in improving KPI’s such as coaching and refresher meeting
 Making sure the highest accuracy of register sales and audits is always implemented on the daily basis.
Store opening and closing register procedure
FOREVER 21 – Las Vegas, Nevada
Co Manager from September 2010 till August 2014
 Co manage the store operations with weekly sales volumes averaging to US$70,000.
 Supervise more than 40 employees in areas of assignment, delegation and supervision, including
Assistant Managers, head cashiers, visuals, sales and stock associates.
 Coach, train and develop associates and managers on best practice in retail management and
customer experience.
 Responsible for meeting and exceeding company sales and kpi’s.

2. 412 E Rolly St. Henderson, NV  (702) 839-8061  leixtrm22@gmail.com
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 Consistently promoted from managing stores with volume of US$2M to US$4M.
 Consistently on the top Co manager sales for the district and region as well.
THE GAP – Las Vegas, Nevada
Sales Associate/Peer Advisor from February 2005 till October 2014
 Greet customers and ascertain what each customer wants or needs.
 Recommend, select & help locate or obtain merchandise based on customer needs and desires.
 Maintain knowledge of current sales and promotions, policies regarding payment and exchange, and
security practices
 Exchange merchandise for customers and accept returns.
 Maintain cleanliness of the store.
 Help customers try on or fit merchandise.
 Awarded Service of Excellence in getting the most store credit cards.
Education __________________________________________________________________________
 FAR EASTERN UNIVERSITY – Manila, Philippines
Completed coursework towards Bachelor of Science in Mathematics, November 1989
 ARAULLO HIGH SCHOOL – Manila, Philippines
High School Diploma, March 1986
Personal Information _________________________________________________________________
 Marital Status: Married (with 1 (one) son)
 Religion: Roman Catholic
 Date of Birth: 22 July 1969
 Visa Status: Holder of United States passport
Character Reference __________________________________________________________________
Available upon request.