1. Curriculum Vitae
Leroy L. Hlophe
P.O Box 7
Ezulwini
Hhohho
Swaziland
Phone: 00268 7667 5260
E-mail: leroyhlph6@gmail.com
Personal Details
Full Name(s): Leroy Linda
Surname: Hlophe
Identity Number: 9005056100753
Nationality: Swazi
Languages known: English, SiSwati and basic Afrikaans
Email: leroyhlph6@gmail.com
Contact number: (Cell) +268 7667 5260
: (Home) +268 2416 3278
Driver’s license: Normal license (class E)
Objectives
 Put all the theory I have learnt into practice while working with the best and
renowned organizations in our country
 To add value to an organization that can utilize a devoted and hard-working
professional to help them achieve their objectives more efficiently
 To contribute my best efforts in the general operations of your organization and
grow on the professional front while delivering excellent results.

2.  Resume: Leroy L. Hlophe
 Page 2 | 76675260
 As a beginner within your organization, I would be making the best use of my
analytical skills, logical reasoning skills and soft skills, which would be required to
perform the job efficiently and excel in the industry
 To climb the corporate ladder and attain a supervisory position in the short
term, in the middle term attain a position in middle management and then join
the leadership league in the long term.
 I would like to study further and obtain an MBA through extra mural study plans.
 I would like to focus on self-development and learn as much as I can - not only
about the work I will be doing but also the effects it has in the performance of
other individuals around me.
Education
University Of Swaziland
Bachelor of Commerce (completed May 2015, Graduated October 2015)
 Majors: Business Management and Business Administration
 Subjects Obtained: - Principles of Business Management
 Principles of Labour Law
 Principles of Human Resource Management and
Development
 Principles of business Communication
 Principles of Purchasing and Supply Chain Management
 Principles of Operations Management
 Principles of Project Management
 Principles of Marketing
 Strategic Management
 Industrial Relations
 E-Commerce
 Principles of Change management
 Introduction to Business Accounting
 Business Statistics
 Principles of Auditing

3.  Resume: Leroy L. Hlophe
 Page 3 | leroyhlph6@gmail.com
Experience
Operations Assistant (1st June 2015 to 25th November 2015)
S&M Clearing Logistics (Ezulwini)
 Facilitate collection and delivery of consignments from consignor (supplier) to
consignee (customer) by directing and monitoring drivers and their vehicles.
 Used geographical mapping software to map out the shortest route for drivers
to take when collecting parcels in South Africa on behalf of the customer.
 Constant communication with clients, suppliers, drivers and management and
make sure all logistical information is accurate so that we operate efficiently.
 Compared invoices from consignments to the vehicle manifests and waybills to
make sure that there were no discrepancies to what was loaded on the vehicles.
 See to it that all VAT implications for consignments crossing border gates are
prepared for.
 Administration duties:
- Prepare and send proof of delivery documents to suppliers.
- Keep filing of transport records up to date (made sure that all transport
documents had their supporting docs such as the correct SAD500/501,
ASYCUDA supporting docs as well as the SRA VAT receipt)
Call Center Agent (May 2010 –August 2011)
Orion: Piggs Peak Online Casino (Supply Center building, Mbabane)
 Customer Services agent
 Answered Telephone calls, emails and live online chats with customers and
served as an intermediary for communication between the customers and
management.
 Assisted customers with technical problems and all other types of queries.
 Performed follow-ups with hanging queries that had not been dealt with and
updated the clients.
Bartender and Waiter (December 2009 –April 2010)
Mario’s Pub and Grill (Manci Shane St, Manzini, Swaziland)
 Tending to customers at the Bar area and waited on customers at tables
 Handled cash register transactions
 Participated in stock—taking

4.  Resume: Leroy L. Hlophe
 Page 4 | 76675260
 Counted and recorded daily cash-ups
 Responsible for daily closure of business alongside manager.
Junior Office clerk (October 2007 –December 2007)
Zeemans Bus Service (eNyonyane, Ezulwini, Swaziland)
 Book keeping
 Assisted with calculating and recording daily cash receipts.
Skills
 An excellent communicator who understands the power of words, especially in
interaction with clients
 Inter-personal skills
 marketing skills
 Self-discipline
 Negotiation skills
 Ability to adapt according to the situational requirements and maintain a
harmonious relationship with coworkers
 Ability to learn new techniques in minimum possible time
 Energetic, enthusiastic, self-motivated and a good team player
 Have good analytical skills and logical reasoning skills
 Computer literate (Microsoft Office package)
Highlights
1. REDI Excellence in Management Award for being best Final Year Student in
Management 2015
Hobbies and Interests
1. Helping people less privileged than I am
2. Keeping healthy and playing sport (basketball)
3. Reading self-motivational books, and reading to attain more general knowledge

5.  Resume: Leroy L. Hlophe
 Page 5 | leroyhlph6@gmail.com
References
Name: Kevin Zeeman
Position: Director
Company: S&M Clearing and Logistics
Contact : 7802 1171
Name: Muzi Dlamini
Position: Call Center Manager
Company: Piggs Peak Online Casino
Contact: (+268) 7603 6479
Name: Robbie Zeeman
Position: Director
Company: Zeeman’s Bus service
Contact : 7605 4000 / 7602 8448
Name: Prof. Patricia Joubert
Position: Dean of Commerce at the University of Swaziland
Company: Univeristy of Swaziland
Contact : (+268) 7613 0493