Our thoughts on how to lead young generations.

1. Coaching &
Leadership
How does a successful team environment work?
Maria Ruokonen & Lauri Holja,
Less Miserables

2. Contents
How is leadership changing?
Leading is not just vertical action
What is coaching in leadership`
How to use it in practice?

3. Leadership is changing?
Main Responisibilities of the Team Leader:
• Leading by example
• Guiding, inspiring and motivating the team
• Listen and try to understand the people you lead. Interact with them
as individuals
Research: How to lead generation Y teams to success?
1. Honest 1.Honest
2. Forward-looking 2. Forward-looking
3. Competent 3. Inspiring
4. Inspiring 4. Cooperative
11. Cooperative 10. Competent
Traditional Generation Y
Holja, L., 2014. Oleelliset ominaisuudet johdettaessa Y- sukupolven osuuskuntia menestykseen
Kouzes J. & Posner B., 2012. Leadership Challenge. 5th edition.

4. Who to lead?
Self (55%)
Starting point of change
Understand your own characteristics(swot)
Peers (20%)
Help people to shine around you, think how you can help
Solve challenges together
Together more than the sum of parts
Supervisors(20%)
Help your supervisor in making decision through transparency
Creating goals and objectives together
“Subordinates” (5%)
Create new leaders
Don’t assume you know best, get ideas from people around you
Share the power, lead by example, listen and coach
Hock, Dee "The Art of Chaordic Leadership" Leader to Leader

5. What is coaching in leadership?
“ Honesty is the most important part of the supervisor-
employee interaction. ”
-Kouzes J. & Posner B., 2012. Leadership Challenge.

6. 1. Building the Trust
Connect words with action
Decision on following the leader
Trust requires active building form both parties

7. 2. Purpose of the Actions
Transparency
“Why are we doing this?”
Willingness to know what we are doing
“How is this a part of the bigger picture?”

8. 3. Feedback
Constructive feedback
Receiving feedback needs parctising
Complaining or suggesting better option
Safe and supportive environment
Leaders are people like everyone else

9. 4. What Motivates?
Reward / Fear / Responisibility
OR
Experiencing the importance of the work
Daniel Pink: “Carrots & sticks are so last century. Drive
says for 21st century work, we need to upgrade to
autonomy, mastery & purpose.”

10. Coaching in Practice
Listening
Reflecting
Rephrasing
Making summaries
Asking questions
Offering alternatives
Giving feedback
Giving ideas and tips
Instructing
Instructing
straightforwardly
Coaching
Non-directive
Pull more than
push
Instructive
Directive
Push more than
pull
Coachingstyle

11. What is Dialogue?

12. Challenges in Interaction
Automation
By understanding the theory of dialogue
we can move away from this
They are
so wrong
I was thinking Can we alrea-
dy change
the topic..
In MY opinion

13. Dialogue
1. Listening
2. Respecting
3. Voicing
4. Waiting
Isaacs, W (1999) - Dialogue and the art of thinking together

14. Dialogue of a High-
Performance Team
Positivity 6 1 Negativity
Talking about
Others
1 1 Talking about Us
Open Questions 1 1 Claims
Losada M. & Heaphy E. (2004) - The Role of Positivity and Connectivity in the Performance of Business Teams.

15. Dialogue
The Coach enables the dialogue
Understanding the basics of dialogue
Thinking together
Individuals responisibility of the dialogue

16. Thanks!
Lauri Holja
lauri@lessmiserables.com
0440 622 130
www.lessmiserables.com

17. Lets Discuss!
What was new / most interesting?
What would you like to change in your place of work?