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1. CONSUMER RIGHTS THAT EVERYONECONSUMER RIGHTS THAT EVERYONE
SHOULD AWARE OF…!!!SHOULD AWARE OF…!!!
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2. WORLD CONSUMER RIGHTS DAY:-WORLD CONSUMER RIGHTS DAY:-
15th March is World Consumer Rights Day (WCRD), it is an occasion for celebration
and solidarity within the international consumer movement. World Consumer Rights
Day (WCRD actively encourage the basic rights of all consumers, demanding that
those rights are respected and protected, and a chance to protest against the market
abuses and social injustices which undermine those rights.
World Consumer Rights Day was on this day during 1962 that the then American
President, John F Kennedy gave an overall structure to the consumer rights. He was
the first world leader to aim a vision of consumer rights and also identify the
importance of consumers as a group. Kennedy Provide the American consumer four
basic rights: the right to safety, to choose, to information and to be heard.

3. Consumers International (CI):-Consumers International (CI):-
• Consumer International (CI) is the world federation of consumer groups.
• The consumer rights day is structured by CI.
• CI serves as the only self - governing and authoritative global voice for consumers
and was founded in 1960. Now CI has over 220 member organizations in 115
countries around the world.
• CI consider their mission of being a voice and champion for consumers in policy-
making forums and in the global marketplace. They work outside of any political
parties and maintain their independence so that they can make sure that consumers
are treated properly.
• Each year, the CI Council selects a theme for World Consumer Rights Day activities.
This year CI campaigning to build a Better Digital World.

4. Consumer Rights:-Consumer Rights:-
Consumer rights implies a consumer's right to safety, rights to be
informed, to choose and to provide manufacturers with information
concerning their products during they make a purchase.
Right to Safety:-Right to Safety:-
• Right to safety means the right to be protected against the marketing of goods
and services, which are perilous to life and property.
• It is the consumer’s responsibility to use the product for its meant purpose and
correctly follow the instructions and warnings.

5. Right to be Informed:-Right to be Informed:-
• The right to be informed concerns about the quality, quantity, potency, purity,
standard and price of goods or services so that consumers can make intelligent
decision on purchasing a particular product.
• Right to be informed is to protect the consumer against unfair trade practices.
• This right also ensures that it is illegal for companies to enhance dishonest or
misleading advertising or labeling and consumers are responsible for
scrutinizing all information.

6. Right to Choose:-Right to Choose:-
• The right to choose ensures that right to assertive wherever possible, access to a
variety of goods and services at competitive prices.
• The distributors of the product or service should price their product according to
competitive market and ensure their quality.
• Consumers are responsible for comparing their prices and quality for similar type
of products before making choice.
Right to be Heard:-
• The right to be heard pointed towards the consumer’s interests will receive due
consideration at appropriate fora.
• Government entities should consider customer interest and need when making
policies and also business should consider this while developing product or
services.
• It is responsibility of consumers to inform business and elected officials regarding
the issues related to particular items.

7. Right to Redress:-Right to Redress:-
• The right to redress explains the right to look for redress against unfair trade
practices or restrictive trade practices or unscrupulous exploitation of consumers.
• Customers have an avenue with which to get compensation unsatisfactory
performance of services or inferior products or damage inflicted from their use.
• It is the consumer’s responsibility to actively hunt for appropriate replacement.
Right to Satisfaction of Basic needs:-
• The right to satisfaction of basic need explains all consumers have right to
suitable access to necessary goods and services such as food, cloth, shelter,
health care, sanitation and education.
• This means that consumers are accountable for preside over their own
consumption, so as not to impinge upon others receiving the same basic needs.

8. Right to Satisfaction of Basic needs:-Right to Satisfaction of Basic needs:-
• The right to satisfaction of basic need explains all consumers have right to
suitable access to necessary goods and services such as food, cloth, shelter,
health care, sanitation and education.
• This means that consumers are accountable for preside over their own
consumption, so as not to impinge upon others receiving the same basic
needs.
Right to consumer Education:-
•Right to consumer education provides program and relevant information that
must available to customer about products and services which helps the
consumer to take more informed decisions about products.
• Consumer responsibility is to take initiative in learning updated product
information through out their lives.

9. Right to Healthy Environment:-Right to Healthy Environment:-
•Right to health environment consider about impact on nature due to policies,
product and services. Business and governing bodies must instate policies in
production and regulation which do not harm the nature world.
• Consumers are responsible for purchase product and services which
comparatively less harmful for themselves and future generations.

10. Consumer Protection Law:-Consumer Protection Law:-
• Consumer protection law or consumer law is contemplating an area of laws that
regulates the relationship between individual consumers and business that sell
services and products.
• Consumer protection covers a wide range of topics, including product liability,
privacy rights, unfair business practices, fraud, misrepresentation, and other
consumer/business interactions.
• Consumer protection is a system of preventing fraud and scams from service
and sales contracts, bill collector regulation, pricing, utility turnoffs, consolidation,
personal loans that may lead to bankruptcy. In India The Consumer protection
act, 1986 is regulate consumer protection.

11. The Consumer Protection Act 1986:-The Consumer Protection Act 1986:-
• The consumer Protection Act is to deliver for better protection of the attentiveness
of consumers and for that cause to make provision for the setting up of consumer
councils and other authorities for the settlement of consumers' disputes and for
matters connected therewith.
• Consumer protection is linked to the idea of consumer rights, and to the
development of consumer organizations.
• Consumer organizations help consumers make effective choices in the
marketplace and get help with consumer complaints.

12. If you think a merchant has breach your consumer rights, it makes sense to consult
with an attorney. You may be able to collect financial compensation. For online
legal consultancies from the best lawyer regarding your rights visit the biggest
online legal solution www.licit.ooo or can download the LICIT app
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