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Operator Care – A Program for Reliability
Engage People, Reduce Risk and Improve Performance

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Operator Care: Engage the Workforce
Effort
driven by
operations
Build skills
and
capabilities
Reduce
waste and
eliminate
problems
Improve
safety,
quality and
reliability

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Learning Objectives
1. Explain how an Operator Care (OC) program improves production
performance and asset reliability
2. Tailor the benefits of an OC program to reach stakeholders
3. Assess your organization’s readiness to implement an OC program
4. Use the TPM and Rx models to inform your OC program design
5. Draft a single point lesson
6. Use a skills matrix to assess and plan for training & skill
development
7. Outline OC program installation key concepts, critical success
factors
8. Create an action plan for OC program goals, setup and execution

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Course Details
• 3-day class
• Private, onsite classes
• 2.1 CEUs

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Why Operator Care with Life Cycle Institute?
Instructors are qualified content experts and trained facilitators
of learning
– They apply the content they teach
– They complete a rigorous facilitator qualification and
certification process
• Focus on the process of learning and transfer to the job
• Engage learners, reinforce relevancy and integrate prior
experience
The training program is an active experience of learning by doing
vs. lecture
– Group activities, assessments, case studies
– Network with peers
Participants develop action plans to support learning and results

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LCE Approach to Operator Care
• Focus on the 4 elements of Operator Care
• Based on Reliability Excellence® and TPM
• Start with goals, metrics, monitor progress
• Includes standards and templates
• End with A3 report and plan for a successful
Operator Care program

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Know Your Machine and Process (KYMP):
OC Element 1
• Understanding losses
from ideal
• Measure OEE
• Visual workplace
• Equipment mini-
manual

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Prevent and Postpone (P2): OC Element 2
• How machines fail
• Equipment life stages
• TLC: tighten,
lubricate, clean
• Return like new
• Cleaning standards
• SPL: single point
lessons

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Detect Defects, Diagnose and Report (D3R):
OC Element 3
• Inspection
requirements and
standards
• Defect tagging and
tracking
• Visual management
(progress boards)

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Continuous Improvement (CI): OC Element 4
• Lean maintenance
• Root cause analysis
and countermeasures
• Installing OC:
– Assess
– Manage
– Motivate

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4 Elements of Operator Care
KYMP P2
D3R CI

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Operator Care is available as
a private class.
education@LCE.com
www.LCE.com
800-556-9589