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The Power of
Multiple Generations
                       Twitter.com/LindaDeLuca
                        www.Azione-Scopo.com
               www.LinkedIn.com/in/LindaDeLuca
about me
Linda DeLuca
                    avatar




Me
grew up here…
received my education here, here, and here…
Deb Denis Consulting




I collaborate, partner, and work with these organizations…
I engage, participate, and connect here…
I am founder and president here…
awareness
 awareness
traditionalist      boomer
ages 64-87       ages 45-63




gen X                gen Y
ages 29-44       ages 9-28
generational
                                voices


traditionalist      boomer
ages 64-87       ages 45-63




gen X                gen Y
ages 29-44       ages 9-28
Do unto others keeping their
   preferences in mind.
gen·er·a·tion [jen-uh-rey-shuh n]
   –noun
   1. a group of individuals born and living at the same
           time
   2. A group of generally contemporaneous
           individuals regarded as having common
           cultural or social characteristics and
           attitudes
   3. group of individuals, most of whom are the same
           approximate age, having similar ideas,
           problems, attitudes, etc.
Age   ≠   Generation
generalization                stereotype
• Flexible
                              • Rigid
• Does not apply to
                              • Applies to everyone in the
  everyone
                                group
• Guideline/way to begin to
  understand others
Traditionalist   Baby Boomer
     8%              44%




    Gen X
     34%            Gen Y
                    14%
What Generation Am I?
Generational Profiles


 demographics      influences




work preferences   strengths
demographics                     influences
                 Born 1922 – 1945                FDR
                 75 million                      John Wayne
                 8% of workforce                 Pearl Harbor
                                                 Midway
                                                 Post depression
traditionalist
ages 64-87                                       World War II


In a word              work preferences                   strengths
(or few)         Leadership: Fair, consistent,   Hard working
                 clear, direct, respectful       stable
Patriotic
Hard-working                                     loyal
Loyal            Outlook: Practical              thorough, detail-oriented
                                                 focused
                 Work ethic: Dedicated           emotional maturity
demographics                    influences
Born 1946 – 1964               MLK
80 million                     Gloria Steinem
44% of workforce               Woodstock
                               Watergate
                               Television
                               explosive consumerism         boomer
                               Women’s and human rights    ages 45-63

     work preferences                   strengths
Leadership: treat as equals,   Team perspective              In a word
warm & caring, mission-                                         (or few)
                               Dedicated
defined, democratic            Experienced
approach                                                    Idealistic
                               Knowledgeable              Competitive
                               Service-oriented
Outlook: Optimistic

Work ethic: Driven
demographics                      influences
               Born 1965 – 1980               Bill Gates
               46 million                     Bill Clinton
               34% of workforce               World wide web
gen X
                                              Latchkey kids
ages 29-44
                                              AIDs
                                              Media Explosion
In a word
(or few)             work preferences                    strengths
               Leadership: Direct,            Independent
Self-reliant   Competent, Genuine,            Adaptable
Independent    Informal, Reliable, Results-   Creative
               oriented, Supportive of
               learning opportunities         Techno-literate
                                              Willing to challenge status
                                              quo
               Outlook: Skeptical

               Work ethic: Balanced
demographics                    influences
Born 1981 – 2000             Family / parents
76 million                   Columbine
14% of workforce (and        9/11
growing)                     Information: whatever,          gen Y
                             wherever, whenever           ages 9-28
                             Born Digital
                                                           In a word
                                                              (or few)
     work preferences                   strengths
Leadership: motivational,    Optimistic                    Realistic
collaborative, positive,     Able to multitask                Smart
educational, organized,      Tenacious
                                                        Tech-Savvy
achievement-oriented, able
to coach                     Techno-savvy
                             Driven to learn and grow
Outlook: Hopeful             Team-oriented
                             Socially responsible
Work ethic: Determined
Your Generational Profile


(select A,B,C, or D on each of the following 10 slides)
1. Work Ethic
A.                B.
Dedicated         Driven


C.                D.
Balanced          Determined
2. View of Work
A.                      B.
Hard work is good in    Meet or surpass one’s
itself                  own expectations of
                        success
C.                      D.
Work considered self-   Work synonymous with
fulfillment             continuous learning and
                        change
3. Work / Life Balance
A.                         B.
Very interested in         Is this workaholic lifestyle
flexible hours             worth it? Are the rewards
                           worth the cost?
C.                         D.
Balance is very            Choose better lifestyle
important. Willing to      over promotion
sacrifice to it but only
occasionally.
4. View of Authority
A.                B.
Respectful        Love / hate


C.                D.
Unimpressed       Polite
5. Leadership by
A.                 B.
Hierarchy          Consensus


C.                 D.
Competence         Pulling together
6. On Teamwork
A. Not in it for individual   B. Everyone works until
recognition. Work is          all the work is finished.
done in proximity to one      Long / hard hours.
another.                      Committed to each other.
C. Teams are not              D. What will I get out of
defined by proximity;         this team?
each person has a
unique role.
7. View of Change
A.                     B.
Get it over with       Create it


C.                     D.
Make it work for you   Inevitable and increasing
                       in pace
8. Career
A.                      B. Competitive wage
Fair wage               Stable employment in
Stable employment       meaningful work
Secure retirement       Comfortable and
                        “interesting” retirement
C.                      D. Wealth accumulation
Wealth                  opportunities
Work-life balance       Indulge interests and
Early Retirement        curiosities
                        Expect to work in
                        retirement
9. About feedback
A.                     B.
No news is good news   Feedback once a year
                       with lots of
                       documentation
C.                     D.
Lots of positive       Instantaneous and
feedback, frequently   constant feedback
10. Motivation
A. Let me know my          B. Promote and support
experience is valued       lifelong learning, give me
and provide stability      public recognition and
and security where         provide visible perks.
possible.
C. Support me in           D. Provide me with
staying on the forefront   opportunities to
of technology, provide     contribute, collaborate,
continuous training,       and engage. Listen to my
opportunities to work      ideas, coach me.
with diverse teams.
Totals
A     B




C     D
Learn from one another,
  not become another
FEEDFORWARD

           Let go of the past
Listen to suggestions without judging
FEEDFORWARD in Action
              Role 1 Goal: Learn As Much As You Can
 •   Describe the generational situation want to change
 •   Ask for feedforward
 •   Listen, take notes, say “Thank you”

          Role 2 Goal: Help As Much As You Can
 •   Ask what they would like to change
 •   Provide 2 feedforward suggestions
 •   Say “Your welcome”
Make The Commitment!
Interactive Workshops Available
 for your team and organization:
         The Power of
       Multiple Generations

   Coaching & Managing Across
       Multiple Generations

     Custom Developmental
          Workshops
Linda.DeLuca@Azione-Scopo.com
        Twitter.com/LindaDeLuca
         www.Azione-Scopo.com
www.LinkedIn.com/in/LindaDeLuca

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The Power of Multiple Generations

  • 1. The Power of Multiple Generations Twitter.com/LindaDeLuca www.Azione-Scopo.com www.LinkedIn.com/in/LindaDeLuca
  • 3. Linda DeLuca avatar Me
  • 5. received my education here, here, and here…
  • 6. Deb Denis Consulting I collaborate, partner, and work with these organizations…
  • 7. I engage, participate, and connect here…
  • 8. I am founder and president here…
  • 9.
  • 11. traditionalist boomer ages 64-87 ages 45-63 gen X gen Y ages 29-44 ages 9-28
  • 12. generational voices traditionalist boomer ages 64-87 ages 45-63 gen X gen Y ages 29-44 ages 9-28
  • 13.
  • 14.
  • 15.
  • 16. Do unto others keeping their preferences in mind.
  • 17.
  • 18. gen·er·a·tion [jen-uh-rey-shuh n] –noun 1. a group of individuals born and living at the same time 2. A group of generally contemporaneous individuals regarded as having common cultural or social characteristics and attitudes 3. group of individuals, most of whom are the same approximate age, having similar ideas, problems, attitudes, etc.
  • 19. Age ≠ Generation
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. generalization stereotype • Flexible • Rigid • Does not apply to • Applies to everyone in the everyone group • Guideline/way to begin to understand others
  • 25. Traditionalist Baby Boomer 8% 44% Gen X 34% Gen Y 14%
  • 27. Generational Profiles demographics influences work preferences strengths
  • 28. demographics influences Born 1922 – 1945 FDR 75 million John Wayne 8% of workforce Pearl Harbor Midway Post depression traditionalist ages 64-87 World War II In a word work preferences strengths (or few) Leadership: Fair, consistent, Hard working clear, direct, respectful stable Patriotic Hard-working loyal Loyal Outlook: Practical thorough, detail-oriented focused Work ethic: Dedicated emotional maturity
  • 29. demographics influences Born 1946 – 1964 MLK 80 million Gloria Steinem 44% of workforce Woodstock Watergate Television explosive consumerism boomer Women’s and human rights ages 45-63 work preferences strengths Leadership: treat as equals, Team perspective In a word warm & caring, mission- (or few) Dedicated defined, democratic Experienced approach Idealistic Knowledgeable Competitive Service-oriented Outlook: Optimistic Work ethic: Driven
  • 30. demographics influences Born 1965 – 1980 Bill Gates 46 million Bill Clinton 34% of workforce World wide web gen X Latchkey kids ages 29-44 AIDs Media Explosion In a word (or few) work preferences strengths Leadership: Direct, Independent Self-reliant Competent, Genuine, Adaptable Independent Informal, Reliable, Results- Creative oriented, Supportive of learning opportunities Techno-literate Willing to challenge status quo Outlook: Skeptical Work ethic: Balanced
  • 31. demographics influences Born 1981 – 2000 Family / parents 76 million Columbine 14% of workforce (and 9/11 growing) Information: whatever, gen Y wherever, whenever ages 9-28 Born Digital In a word (or few) work preferences strengths Leadership: motivational, Optimistic Realistic collaborative, positive, Able to multitask Smart educational, organized, Tenacious Tech-Savvy achievement-oriented, able to coach Techno-savvy Driven to learn and grow Outlook: Hopeful Team-oriented Socially responsible Work ethic: Determined
  • 32. Your Generational Profile (select A,B,C, or D on each of the following 10 slides)
  • 33. 1. Work Ethic A. B. Dedicated Driven C. D. Balanced Determined
  • 34. 2. View of Work A. B. Hard work is good in Meet or surpass one’s itself own expectations of success C. D. Work considered self- Work synonymous with fulfillment continuous learning and change
  • 35. 3. Work / Life Balance A. B. Very interested in Is this workaholic lifestyle flexible hours worth it? Are the rewards worth the cost? C. D. Balance is very Choose better lifestyle important. Willing to over promotion sacrifice to it but only occasionally.
  • 36. 4. View of Authority A. B. Respectful Love / hate C. D. Unimpressed Polite
  • 37. 5. Leadership by A. B. Hierarchy Consensus C. D. Competence Pulling together
  • 38. 6. On Teamwork A. Not in it for individual B. Everyone works until recognition. Work is all the work is finished. done in proximity to one Long / hard hours. another. Committed to each other. C. Teams are not D. What will I get out of defined by proximity; this team? each person has a unique role.
  • 39. 7. View of Change A. B. Get it over with Create it C. D. Make it work for you Inevitable and increasing in pace
  • 40. 8. Career A. B. Competitive wage Fair wage Stable employment in Stable employment meaningful work Secure retirement Comfortable and “interesting” retirement C. D. Wealth accumulation Wealth opportunities Work-life balance Indulge interests and Early Retirement curiosities Expect to work in retirement
  • 41. 9. About feedback A. B. No news is good news Feedback once a year with lots of documentation C. D. Lots of positive Instantaneous and feedback, frequently constant feedback
  • 42. 10. Motivation A. Let me know my B. Promote and support experience is valued lifelong learning, give me and provide stability public recognition and and security where provide visible perks. possible. C. Support me in D. Provide me with staying on the forefront opportunities to of technology, provide contribute, collaborate, continuous training, and engage. Listen to my opportunities to work ideas, coach me. with diverse teams.
  • 43. Totals A B C D
  • 44.
  • 45. Learn from one another, not become another
  • 46. FEEDFORWARD Let go of the past Listen to suggestions without judging
  • 47. FEEDFORWARD in Action Role 1 Goal: Learn As Much As You Can • Describe the generational situation want to change • Ask for feedforward • Listen, take notes, say “Thank you” Role 2 Goal: Help As Much As You Can • Ask what they would like to change • Provide 2 feedforward suggestions • Say “Your welcome”
  • 49. Interactive Workshops Available for your team and organization: The Power of Multiple Generations Coaching & Managing Across Multiple Generations Custom Developmental Workshops
  • 50. Linda.DeLuca@Azione-Scopo.com Twitter.com/LindaDeLuca www.Azione-Scopo.com www.LinkedIn.com/in/LindaDeLuca