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The Culture of
Journalism
CHAPTER 14
The Culture of Journalism
In the last few years, newsrooms have dramatically cut back on the number of investigative
reports and reporters
“Multitasking backpacking reporters no longer have time to sniff out hidden stories, much less
write them”
Journalism is the only media enterprise that democracy absolutely requires
Mainstream journalism is searching for new business models and better ways to connect with
the public
Modern Journalism in the Information
Age
Serious journalism has sought to provide information that enables citizens to make intelligent
decisions
“Information glut” transforms news into garbage
Too much unchecked data and too little thoughtful discussion
What is News?
“Every news story should…display the attributes of fiction, of drama. It should have structure
and conflict, problem and denouement, rising and falling action, a beginning, a middle, and an
end”
Many journalists are uncomfortable thinking of themselves as storytellers
News is defined here as the process of gathering information and making narrative reports—
edited by individuals for news organizations—that offer selected frames of reference
Within those frames, news helps the public make sense of important events, political issues,
cultural trends, prominent people, and unusual happenings in everyday life
Characteristics of News
Newsworthiness: Information most worthy of transformation into news stories
Timeliness, proximity, conflict, prominence, human interest, consequence, usefulness, novelty,
and deviance
Values in American Journalism
News is both a product and a process
Does too much neutrality make reporters into wimps who stand for nothing?
Neutrality today is a major value of conventional journalism, with mainstream reporters
assuming they are acting as detached and all-seeing observers of social experience
Neutrality Boosts Credibility—And Sales
Even though journalists transform events into stories, they generally believe that they are—or
should be—neutral observers who present facts without passing judgment
Inverted pyramid, attribution of sources, detached third-person point of view
Many modern journalists believe that their credibility derives from personal detachment
Publishers and editors realized as early as the 1840s that softening their partisanship might
boost sales
Partisanship Trumps Neutrality, Especially
Online and on Cable
Today’s media marketplace has offered a fragmented world where appealing to the widest
audience no longer makes the best economic sense
The old mass audience has morphed into smaller niche audiences
Partisanship has become good for business
In such a marketplace, we see the decline of a more neutral journalistic model that promoted
fact-gathering, documentation, expertise, and objectivity
Rising in its place is a “journalism of assertion”
Fox News or MSNBC “experts” have more standing than verified facts
Other Cultural Values in Journalism
Ethnocentrism: In most news reporting, especially foreign coverage, reports judge other
countries and cultures on the basis of how they compare to America (everything is through an
American point of view)
Responsible capitalism: Journalists sometimes naively assume that business people compete
with one another not primarily to maximize profits but “to create increase prosperity for all”
Small-town pastoralism: Favoring the small over the large and the rural over the urban
Individualism: Journalism can reward the rugged tenacity needed to confront and expose
corruption
Ethics and the News Media
When is it right to protect government secrets, and when should those secrets be revealed to
the public?
If we are fighting terrorists because they hate “our freedom,” is it right to lose some freedom
(the press) in exchange for fighting terrorism? I.E. did the terrorists really win?
Ethical Predicaments
What is the moral and social responsibility of journalists, not only for the stories they report but
also for the actual events or issues they are shaping for millions of people?
The most frequent ethical dilemmas encountered in most newsrooms across the U.S. involve
intentional deception, privacy invasions, and conflicts of interest
Deploying Deception
Investigative journalists have used deception to get stories
Do the ends justify the means?
Absolutist ethics: A moral society has laws and codes, including honesty, that everyone must live
by. People should tell the truth at all times and in all cases. The ends never justify the means
Situational ethics: Ethical decisions are made on a case-by-case basis. If a greater public good
could be served by using deceit, journalists and editors who believe in situational ethics would
sanction deception as a practice
Most newsrooms frown on such deception
Invading Privacy
A journalist is sent to a hospital to gather quotes from victims of an accident who have been
injured
The public might not gain very much information, but a competitor might get a better quote
Have the news media responsibly weighed the protection of individual privacy against the
public’s right to know?
What public good is being served?
What significant public knowledge will be gained through the exploitation of a tragic private
moment?
Should journalists err on the side of the public’s right to know?
Conflict of Interest
Conflict of Interest: Any situation in which journalists may stand to benefit personally from
stories they produce
Increases the likelihood of favorable or uncritical coverage
U.S. journalists do not actively participate in politics or support social causes. Some journalists
will not reveal their political affiliations, and some even decline to vote
Journalists should not place themselves in a situation in which they might have to report on the
misdeeds of an organization or a political party to which they belong
Aristotle, Kant, and Bentham and Mill
Reporters can transfer personal responsibility for a story to a set of institutional rituals by saying
“I was just doing my job” or “I was just getting the facts”
The golden mean: Seeking balance between competing positions—a desirable middle ground
between extreme positions
The categorical imperative: A society must adhere to moral codes that are universal and
unconditional, applicable in all situations at all times
“The greatest good for the greatest number”
“Distribute a good consequence to more people rather than to fewer, whenever we have a
choice”
Developing Ethical Policy
Arriving at ethical decisions involves several steps: laying out the case, pin-pointing the key
issues, identifying involved parties, studying ethical models, presenting strategies and options,
and formulating a decision
Case study: Atlanta security guard became the prime suspect of the 1996 Olympic bombings.
Should the news media have named him as a suspect even though he was never charged with a
crime?
Should the media have camped out daily in front of his mother’s house in an attempt to
interview him and his mother?
Should reporters be willing to treat themselves, their families, or their friends they way they
treated his family?
Should they seek moral virtue between two extreme positions?
Reporting Rituals and the Legacy of Print
Journalism
Unfamiliar with being questioned themselves, many reporters are uncomfortable discussing
their personal values or their strategies for getting stories
A stock of rituals underlie the practice of reporting:
1. Focusing on the present
2. Relying on experts
3. Balancing story conflict
4. Acting as adversaries toward leaders and institutions
Focusing on the Present
The telegraph allowed news to crisscross America instantly, modern journalism was born
Editors called for a focus on the immediacy of the present
Journalism began drawing criticism for failing to offer historical, political, and social analyses
Modern journalism tends to reject “old news” for whatever new event or idea disrupts today’s
routines
Herd journalism: Reporters stake out a house, chase celebrities in packs, or follow a story in such
herds that the entire profession comes under attack for invading people’s privacy
Relying on Experts
Relying on experts has made reporters heavily dependent on experts
Reporters must seek outside authorities to give credibility to seemingly neutral reports
Reporters also frequently use experts to create narrative conflict by pitting a series of quotes
against one another
Expert sources are routinely white and male
Balancing Story Conflict
Balance means presenting all sides of an issue without appearing to favor any one position
Space and time constraints do not always allow all sides to be represented—in practice, this has
been reduced to telling “both” sides of a story
Reporters often misrepresent the complexity of social issues
Acting as Adversaries
Many journalists take pride in their adversarial relationship with leaders and institutions
This “gotcha story” narrative strategy is frequently used in political reporting
The reporter acts as the middle between political leaders and the people they represent
Critics argue that this style of reporting can foster cynicism among journalists that actually
harms the democratic process
When journalists employ the gotcha model to cover news, being tough often becomes an end in
itself
Journalism in the Age of TV and the
Internet
The rules and rituals governing American journalism began shifting in the 1950s (TV)
Edward R. Murrow introduced the investigative model of journalism to TV—a model that
programs like 60 Minutes, 20/20, and Dateline would imitate
Internet news-gathering and reporting would later further alter journalism
Differences between Print, TV, and
Internet News
Broadcast news is driven by its technology
Broadcasters work on strict schedules, print reporters report on a story when it happens
Internet news now offers the immediacy that broadcast news used to
Print stories are cut for length, broadcast are cut for time
Modern print journalists are expected to be detached, while TV news derives its credibility from
live, on-the-spot reporting, believability, and trust in the reporters
Pundits, Talking Heads, and Politics
The transformation of TV news by cable—with the arrival of CNN in 1980—led to dramatic
changes in TV news delivery at the national level
The 24-hour news cycle means that we can get TV news anytime rather than having to tune in at
a specific time
Major changes in what is considered news
“Talking heads” require few resources beyond the studio and a few guests—rather than
expensive on-site reporting
Today’s cable and internet audiences seem to prefer partisan talking heads over traditional
reporting
Convergence Enhances and Changes
Journalism
Online news has added new dimensions to journalism
Newspaper reporters are increasingly asked to provide audio and video for their stories
Audiences have an increasingly active role in journalism because of the internet
There is a huge blurring of lines between print, broadcast, and online news—journalists are
asked to wear all of these hats at the same time
The Power of Visual Language
Over the past 50 years, TV news has dramatized America’s key events
Alternative Models: Public Journalism
and “Fake” News
Informational or modern model: Emphasizes describing events and issues from a seemingly
neutral point of view
Partisan or European model: Stresses analyzing occurrences and advocating remedies from an
acknowledged point of view
In most American newspapers today, the informational model dominates the front page, while
the partisan model remains confined to the editorial pages and an occasional front-page piece
The Public Journalism Movement
Public Journalism: “Moving beyond “telling the news” to a broader mission of helping public life
go well, and moving away from seeing audiences as consumers but rather potential actors
arriving at democratic solutions to public problems”
Public journalism is best imagined as a conversational model for news practice
Citizen forums allow audiences to have a voice in shaping aspects of the news that directly affect
them
“Fake” News and Satiric Journalism
News satires tell their audience something that seems truthful about politicians and how they
try to manipulate media and public opinion
These shows use humor to critique the news media and our political system
These anchors often give us a greater range of emotion
Democracy and Reimagining Journalism’s
Role
Journalism is central to democracy: Both citizens and the media must have access to the
information that we need to make important decisions
After 9/11, some government officials claimed that reporters who raised questions about
fighting terrorism, invading Iraq, or developing secret government programs were being
unpatriotic
Conventional journalists will fight ferociously for the principles that underpin journalism’s basic
tenets—freedom of the press, the obligation to question government, the public’s right to know,
and the belief that there are two sides to every story
Social Responsibility
Some journalists have regarded conventional journalism as dishonest, partly because the act of
observing intruded on people and turned them into story characters that newspapers and
magazines then exploited for profit
Responsibility of all citizens to make life better
Deliberative Democracy
When reporters are chiefly concerned with maintaining their antagonistic relationship to politics
and are less willing to improve political discourse, news and democracy suffer
Journalists need to become activists for the political process and in the interest of public life
Journalism should assert itself as a positive force, not merely as a watchdog or as a neutral
information conduit to readers but as a “support system for public life”

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Chapter 14 The Culture of Journalism

  • 2. The Culture of Journalism In the last few years, newsrooms have dramatically cut back on the number of investigative reports and reporters “Multitasking backpacking reporters no longer have time to sniff out hidden stories, much less write them” Journalism is the only media enterprise that democracy absolutely requires Mainstream journalism is searching for new business models and better ways to connect with the public
  • 3. Modern Journalism in the Information Age Serious journalism has sought to provide information that enables citizens to make intelligent decisions “Information glut” transforms news into garbage Too much unchecked data and too little thoughtful discussion
  • 4. What is News? “Every news story should…display the attributes of fiction, of drama. It should have structure and conflict, problem and denouement, rising and falling action, a beginning, a middle, and an end” Many journalists are uncomfortable thinking of themselves as storytellers News is defined here as the process of gathering information and making narrative reports— edited by individuals for news organizations—that offer selected frames of reference Within those frames, news helps the public make sense of important events, political issues, cultural trends, prominent people, and unusual happenings in everyday life
  • 5. Characteristics of News Newsworthiness: Information most worthy of transformation into news stories Timeliness, proximity, conflict, prominence, human interest, consequence, usefulness, novelty, and deviance
  • 6. Values in American Journalism News is both a product and a process Does too much neutrality make reporters into wimps who stand for nothing? Neutrality today is a major value of conventional journalism, with mainstream reporters assuming they are acting as detached and all-seeing observers of social experience
  • 7. Neutrality Boosts Credibility—And Sales Even though journalists transform events into stories, they generally believe that they are—or should be—neutral observers who present facts without passing judgment Inverted pyramid, attribution of sources, detached third-person point of view Many modern journalists believe that their credibility derives from personal detachment Publishers and editors realized as early as the 1840s that softening their partisanship might boost sales
  • 8. Partisanship Trumps Neutrality, Especially Online and on Cable Today’s media marketplace has offered a fragmented world where appealing to the widest audience no longer makes the best economic sense The old mass audience has morphed into smaller niche audiences Partisanship has become good for business In such a marketplace, we see the decline of a more neutral journalistic model that promoted fact-gathering, documentation, expertise, and objectivity Rising in its place is a “journalism of assertion” Fox News or MSNBC “experts” have more standing than verified facts
  • 9. Other Cultural Values in Journalism Ethnocentrism: In most news reporting, especially foreign coverage, reports judge other countries and cultures on the basis of how they compare to America (everything is through an American point of view) Responsible capitalism: Journalists sometimes naively assume that business people compete with one another not primarily to maximize profits but “to create increase prosperity for all” Small-town pastoralism: Favoring the small over the large and the rural over the urban Individualism: Journalism can reward the rugged tenacity needed to confront and expose corruption
  • 10. Ethics and the News Media When is it right to protect government secrets, and when should those secrets be revealed to the public? If we are fighting terrorists because they hate “our freedom,” is it right to lose some freedom (the press) in exchange for fighting terrorism? I.E. did the terrorists really win?
  • 11. Ethical Predicaments What is the moral and social responsibility of journalists, not only for the stories they report but also for the actual events or issues they are shaping for millions of people? The most frequent ethical dilemmas encountered in most newsrooms across the U.S. involve intentional deception, privacy invasions, and conflicts of interest
  • 12. Deploying Deception Investigative journalists have used deception to get stories Do the ends justify the means? Absolutist ethics: A moral society has laws and codes, including honesty, that everyone must live by. People should tell the truth at all times and in all cases. The ends never justify the means Situational ethics: Ethical decisions are made on a case-by-case basis. If a greater public good could be served by using deceit, journalists and editors who believe in situational ethics would sanction deception as a practice Most newsrooms frown on such deception
  • 13. Invading Privacy A journalist is sent to a hospital to gather quotes from victims of an accident who have been injured The public might not gain very much information, but a competitor might get a better quote Have the news media responsibly weighed the protection of individual privacy against the public’s right to know? What public good is being served? What significant public knowledge will be gained through the exploitation of a tragic private moment? Should journalists err on the side of the public’s right to know?
  • 14. Conflict of Interest Conflict of Interest: Any situation in which journalists may stand to benefit personally from stories they produce Increases the likelihood of favorable or uncritical coverage U.S. journalists do not actively participate in politics or support social causes. Some journalists will not reveal their political affiliations, and some even decline to vote Journalists should not place themselves in a situation in which they might have to report on the misdeeds of an organization or a political party to which they belong
  • 15. Aristotle, Kant, and Bentham and Mill Reporters can transfer personal responsibility for a story to a set of institutional rituals by saying “I was just doing my job” or “I was just getting the facts” The golden mean: Seeking balance between competing positions—a desirable middle ground between extreme positions The categorical imperative: A society must adhere to moral codes that are universal and unconditional, applicable in all situations at all times “The greatest good for the greatest number” “Distribute a good consequence to more people rather than to fewer, whenever we have a choice”
  • 16. Developing Ethical Policy Arriving at ethical decisions involves several steps: laying out the case, pin-pointing the key issues, identifying involved parties, studying ethical models, presenting strategies and options, and formulating a decision Case study: Atlanta security guard became the prime suspect of the 1996 Olympic bombings. Should the news media have named him as a suspect even though he was never charged with a crime? Should the media have camped out daily in front of his mother’s house in an attempt to interview him and his mother? Should reporters be willing to treat themselves, their families, or their friends they way they treated his family? Should they seek moral virtue between two extreme positions?
  • 17. Reporting Rituals and the Legacy of Print Journalism Unfamiliar with being questioned themselves, many reporters are uncomfortable discussing their personal values or their strategies for getting stories A stock of rituals underlie the practice of reporting: 1. Focusing on the present 2. Relying on experts 3. Balancing story conflict 4. Acting as adversaries toward leaders and institutions
  • 18. Focusing on the Present The telegraph allowed news to crisscross America instantly, modern journalism was born Editors called for a focus on the immediacy of the present Journalism began drawing criticism for failing to offer historical, political, and social analyses Modern journalism tends to reject “old news” for whatever new event or idea disrupts today’s routines Herd journalism: Reporters stake out a house, chase celebrities in packs, or follow a story in such herds that the entire profession comes under attack for invading people’s privacy
  • 19. Relying on Experts Relying on experts has made reporters heavily dependent on experts Reporters must seek outside authorities to give credibility to seemingly neutral reports Reporters also frequently use experts to create narrative conflict by pitting a series of quotes against one another Expert sources are routinely white and male
  • 20. Balancing Story Conflict Balance means presenting all sides of an issue without appearing to favor any one position Space and time constraints do not always allow all sides to be represented—in practice, this has been reduced to telling “both” sides of a story Reporters often misrepresent the complexity of social issues
  • 21. Acting as Adversaries Many journalists take pride in their adversarial relationship with leaders and institutions This “gotcha story” narrative strategy is frequently used in political reporting The reporter acts as the middle between political leaders and the people they represent Critics argue that this style of reporting can foster cynicism among journalists that actually harms the democratic process When journalists employ the gotcha model to cover news, being tough often becomes an end in itself
  • 22. Journalism in the Age of TV and the Internet The rules and rituals governing American journalism began shifting in the 1950s (TV) Edward R. Murrow introduced the investigative model of journalism to TV—a model that programs like 60 Minutes, 20/20, and Dateline would imitate Internet news-gathering and reporting would later further alter journalism
  • 23. Differences between Print, TV, and Internet News Broadcast news is driven by its technology Broadcasters work on strict schedules, print reporters report on a story when it happens Internet news now offers the immediacy that broadcast news used to Print stories are cut for length, broadcast are cut for time Modern print journalists are expected to be detached, while TV news derives its credibility from live, on-the-spot reporting, believability, and trust in the reporters
  • 24. Pundits, Talking Heads, and Politics The transformation of TV news by cable—with the arrival of CNN in 1980—led to dramatic changes in TV news delivery at the national level The 24-hour news cycle means that we can get TV news anytime rather than having to tune in at a specific time Major changes in what is considered news “Talking heads” require few resources beyond the studio and a few guests—rather than expensive on-site reporting Today’s cable and internet audiences seem to prefer partisan talking heads over traditional reporting
  • 25. Convergence Enhances and Changes Journalism Online news has added new dimensions to journalism Newspaper reporters are increasingly asked to provide audio and video for their stories Audiences have an increasingly active role in journalism because of the internet There is a huge blurring of lines between print, broadcast, and online news—journalists are asked to wear all of these hats at the same time
  • 26. The Power of Visual Language Over the past 50 years, TV news has dramatized America’s key events
  • 27. Alternative Models: Public Journalism and “Fake” News Informational or modern model: Emphasizes describing events and issues from a seemingly neutral point of view Partisan or European model: Stresses analyzing occurrences and advocating remedies from an acknowledged point of view In most American newspapers today, the informational model dominates the front page, while the partisan model remains confined to the editorial pages and an occasional front-page piece
  • 28. The Public Journalism Movement Public Journalism: “Moving beyond “telling the news” to a broader mission of helping public life go well, and moving away from seeing audiences as consumers but rather potential actors arriving at democratic solutions to public problems” Public journalism is best imagined as a conversational model for news practice Citizen forums allow audiences to have a voice in shaping aspects of the news that directly affect them
  • 29. “Fake” News and Satiric Journalism News satires tell their audience something that seems truthful about politicians and how they try to manipulate media and public opinion These shows use humor to critique the news media and our political system These anchors often give us a greater range of emotion
  • 30. Democracy and Reimagining Journalism’s Role Journalism is central to democracy: Both citizens and the media must have access to the information that we need to make important decisions After 9/11, some government officials claimed that reporters who raised questions about fighting terrorism, invading Iraq, or developing secret government programs were being unpatriotic Conventional journalists will fight ferociously for the principles that underpin journalism’s basic tenets—freedom of the press, the obligation to question government, the public’s right to know, and the belief that there are two sides to every story
  • 31. Social Responsibility Some journalists have regarded conventional journalism as dishonest, partly because the act of observing intruded on people and turned them into story characters that newspapers and magazines then exploited for profit Responsibility of all citizens to make life better
  • 32. Deliberative Democracy When reporters are chiefly concerned with maintaining their antagonistic relationship to politics and are less willing to improve political discourse, news and democracy suffer Journalists need to become activists for the political process and in the interest of public life Journalism should assert itself as a positive force, not merely as a watchdog or as a neutral information conduit to readers but as a “support system for public life”