Lisa Menner - Account Manager | Director | Marketing - Johnsburg, IL, menner@comcast.net, linkedin.com/in/lisamenner, 815-558-8824 - Community Relations - Event Planning - Marketing Strategy - Strategic Communications - Customer Relationship Management | Leadership | Business Communications

1. LISA MENNER
Johnsburg, IL 60051
815-558-8824
menner@comcast.net
linkedin.com/in/lisamenner
SUMMARY
An accomplished leader with a diverse background in multifunctional markets including medical
business, higher education, retail marketing, and community nonprofit. Passion for directing teams
where my strong communication skills, ability to lead and motivate staff resources, and commitment to
project execution enhances the company’s professional image, profit, and the pillars of success.
Seeking an account manager position in an organization to utilize my marketing and leadership skillset.
SKILLS
● Marketing Strategy
● Business Operations
● Community Leadership
● Program Execution
● Stakeholder Relations
● Leadership & Motivation
● Integrity & Values
● Organizational Planning
● Strategic Communications
PROFESSIONAL EXPERIENCE
Director, Administration and Operations 2018 - 2019
Elgin Youth Symphony Orchestra (EYSO) – Elgin, IL
 Implement cross-functional team leadership to produce 12 musical concerts, direct 3-day camp
for 350 campers, schedule performance-rehearsal venues, and manage special events during
weekly rehearsals effectively delivering an amazing 10-month season for EYSO members.
 100% recovered annual dues resulting in a 20% gain from previous year by developing a quality
resolution process through professional and personal communication techniques.
 Enhance strategic communications with 20+ Elgin Community College directors, managers, and
staff members resulting in personal relationships fortifying positive conflict resolutions.
 Streamline employee workflow by initializing an operational communication process aligning
internal team and IT staff resulting in progressive cross functional business practices.
 Reach 4,000+ students during 8 public schools visits increasing awareness within untapped
markets by enhancing the community diversity outreach program.
 Improved productivity by 15% through successfully negotiating 6 professional venue contracts
within event budget and scheduling parameters.
Interim Manager of Marketing and Patron Services 2018
Arts Center, Elgin Community College – Elgin, IL
 25% increase revenue by initiating and directing 15+ multiple marketing event campaigns
within a 5-month contractual position. Worked independently reducing executive-level
involvement within the marketing department.
 34% increasing in ticket sales by initiating strategic marketing event campaigns utilizing
social media, direct mailers, newspaper ad campaigns, radio buys, and press releases.
 Increase local marketing exposure and community relations for ECC by initializing a monthly
marketing magazine campaign combining editorial reviews with event ads for the performing
arts.

2. Page 2 Lisa Menner 815-558-8824
Business Marketing & Operations Director 1999 - 2018
Menner Chiropractic, LLC – North Barrington, IL
 20% increase in social media followers within 6 months through coaching the development of
marketing promotions through cross functional promotional events.
 Initiate rebranding marketing strategies introducing the clinic as a Sports Injury Treatment
Healthcare Center and developing partnerships with 3 area high school athletic administrations
increasing appointment volume by targeting the youth, young adult, and active adult markets.
 Increase professional networking by 20% with healthcare providers, physician staff members,
MRI centers, and hospitals enhancing the clinic’s reputation through referral programs.
 Participate in employee hiring and on-board process resulting in 6 loyal long-term employees
providing extensive product and operational information to enhance quality care for patients.
 Track and analyze 400% increase in patient visits per month over a 15 year assessment; Direct
business strategies through QuickBooks financial reports.
Veteran Talent Management Consultant 2017 - 2018
Marketing Communications Executive
Flag Rank Leaders – McHenry, IL
 Foster leadership to transitioning veterans by providing resume assistance, interview
coaching, and evaluating hard and soft skill assessments.
 Secure partnerships while advocating veteran hiring programs with corporate leaders within
UL, Amazon, Northwest Mutual, PSC Group, PAE Solutions opening relationships fostering
discussions supporting valued veteran employees.
 Participate in 2 Project RELO Veteran-run, executive participant missions supporting the
FRL goals to demonstrate military servant leadership and skill sets.
Account Manager, Retail In-Store POP | Visual Marketing
Ambrosi & Associates – Chicago, IL
 Managed 6-7 marketing campaigns ranging from $10K to $1M, exceeded $1.5 Million in annual
growth.
 Sample Client Partnerships: Ulta Beauty, Sears, Home Depot, Walgreens,
Jouber Industries (French-Based Company)
EDUCATION
Bachelor of Arts: Advertising/Marketing Iowa State University
Associates Degree:Marketing Communications Ames, IA
COMMUNITY SERVICE
 CASA of McHenryCounty, Court Appointed Special Advocate (Foster Children), 2017-Current
 St. Patrick Catholic Church, Baptism Program Facilitator, 2010-Current
 Wynstone Business Park Association, Board Member/Secretary, 2014-Current
 ImaBridge Africa, Member, Fundraising and Events Coordinator, 2013-2016
 Johnsburg Educational Partnership Foundation, Board Member, 2010-2013
 Pioneer Centerfor Human Services, Auxiliary Board Member, 2009-2012