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Supported by:
What do government subsidy
handling and Styrene lab
experiments have in common?
A talk on smart process automation
We speak your language
Supported by:
Agenda
•Ground lion
•2 customer examples:
• Vlaamse Gemeenschapscommissie
• Ineos Styrolution
•Common grounds
Ground lion ServerCase Modeling Add-in
for Microsoft ™ Visio
Ground lion User
Interface
We structure information and case activity
with attention to FLEXIBILITY as required by organisations
to empower people in using their knowledge
and collaborate better with colleagues and partners
can handle process dynamics
• Make complexity simple
• Information centric and
knowledge work support
• Standardise with attention to
liberty / flexibility
• Monitor status, priorities and
planning
• Traceability – turnaround
times
• (Big) data and predictive
analytics services
• TCO lowering, multi-
applicable
• Low-code modeling and
prototyping
• End-user UI components
Insight in operations Fast deploy and adaptable
Co-creation, iterative, methodological
Case analysis
Co-creation in iterative workshops
Platform configuration/customisation
Ground lion platform
• Modeling viaVisio Add-In
• Activity
• Data
• Roles
• Application Configuration
• Process adapters (OOTB)
• UI Dashboards
• Security
• Customisation
• UI widget
• Integration
Testing & Acceptation
Prototyping
OTAP
Acceptation Testing
Go live
Flemish Community Commission
• TheVGC is a body that supports
and develops Dutch-language life in
Brussels.
• It ensures that everyone in Brussels
has access to better schools and
training, to more cultural and
leisure-time activities and to
proper care.
• One of the core activities is
granting subsidies to improve
quality of life in Brussels.
End user Organisation
Subsidy
(request)
Organisations
Master Data
Subsidy definition
Subsidy format
Case handler
(authorised)
Bv: Energy
Bv: Energy 2018
Digital Portal
Subsidies
Culture
Youth
Health
Sport
Leisure
Education
…
Backoffice
Flemish Community Commission
Integrated digital portal
Digital Portal
Back-Office
Process request
Register payments
Follow-up cases
Manage ‘product’ knowledge
base
Individual / Grouped cases
Organisations / Contacts
Subsidieformat/definition
User / Roles
‘ViKS’ integration
Mail / Paper
Incoming Mail
Status follow-up
Search Subsidies
start Request
See Deadlines
Send in Documents
Contact
Send Mail
Send by Post
Organisation data changes
Manage authorisations
Upload documents
Send messages
• Organisation
• Worldwide supplier with a focus on styrene monomer,
polystyrene,ABS Standard and styrenic specialties
• Lab experiments (own R&D) and production of samples
(demanded by customers)
• Digitalising Product experiment cases
• Challenge
• Adaptive character of procedure in runtime
• Design – reaction – measuring – what's next?
• KANBAN dashboard for to-do’s
• improves effectiveness
• Building Big Data and learning insights
Supported by:
Common grounds …
Where it al starts …Case Definition
•Each automation is based on a set of case models
defined in CMMN
•A case model defines:
• Tasks / process / sub cases
• (Structured) Data and Documents
• Roles
Case Definition
Subsidy format
Subsidy definition
Subsidy request
Grouped treatment
Organisation
Registration
Financial control
Incoming
communication
Organisational
data change
Incoming
communication
Case Definition
Analysis
Labo Antwerp
Experiment
Labo Wingles
Labo External
Labo Antwerp
Labo Wingles
Labo External
Common Ground
•Dynamic procedure
• Need for a flexible support of the work in every case
• Experiment vs. Subsidy
Happy flowVGC
Happy flow Styrolution
Common Ground: Information is central
•Knowledge work
• Subsidy calculation vs. Reaction design
•Make it smart
• human tasks / process task to gather data
• Pre/post conditions
• ‘proces’ flow develops based on data en task lifecycle
events
Human task
Information is central/caseFileModel/PlanningLaboWingles/Planningbatchnumber =
/caseFileModel/Planning/Batchnumbertoplan and
not(/caseFileModel/PlanningLabAntwerp/PlanningBatchnumber =
/caseFileModel/Planning/Batchnumbertoplan)
Supported by:
Thank you

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Smart Process Automation - Connected Brains 2018

  • 1. Supported by: What do government subsidy handling and Styrene lab experiments have in common? A talk on smart process automation
  • 2. We speak your language Supported by:
  • 3. Agenda •Ground lion •2 customer examples: • Vlaamse Gemeenschapscommissie • Ineos Styrolution •Common grounds
  • 4. Ground lion ServerCase Modeling Add-in for Microsoft ™ Visio Ground lion User Interface
  • 5. We structure information and case activity with attention to FLEXIBILITY as required by organisations to empower people in using their knowledge and collaborate better with colleagues and partners can handle process dynamics • Make complexity simple • Information centric and knowledge work support • Standardise with attention to liberty / flexibility • Monitor status, priorities and planning • Traceability – turnaround times • (Big) data and predictive analytics services • TCO lowering, multi- applicable • Low-code modeling and prototyping • End-user UI components Insight in operations Fast deploy and adaptable
  • 6. Co-creation, iterative, methodological Case analysis Co-creation in iterative workshops Platform configuration/customisation Ground lion platform • Modeling viaVisio Add-In • Activity • Data • Roles • Application Configuration • Process adapters (OOTB) • UI Dashboards • Security • Customisation • UI widget • Integration Testing & Acceptation Prototyping OTAP Acceptation Testing Go live
  • 7. Flemish Community Commission • TheVGC is a body that supports and develops Dutch-language life in Brussels. • It ensures that everyone in Brussels has access to better schools and training, to more cultural and leisure-time activities and to proper care. • One of the core activities is granting subsidies to improve quality of life in Brussels.
  • 8. End user Organisation Subsidy (request) Organisations Master Data Subsidy definition Subsidy format Case handler (authorised) Bv: Energy Bv: Energy 2018 Digital Portal Subsidies Culture Youth Health Sport Leisure Education … Backoffice Flemish Community Commission
  • 9. Integrated digital portal Digital Portal Back-Office Process request Register payments Follow-up cases Manage ‘product’ knowledge base Individual / Grouped cases Organisations / Contacts Subsidieformat/definition User / Roles ‘ViKS’ integration Mail / Paper Incoming Mail Status follow-up Search Subsidies start Request See Deadlines Send in Documents Contact Send Mail Send by Post Organisation data changes Manage authorisations Upload documents Send messages
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. • Organisation • Worldwide supplier with a focus on styrene monomer, polystyrene,ABS Standard and styrenic specialties • Lab experiments (own R&D) and production of samples (demanded by customers) • Digitalising Product experiment cases • Challenge • Adaptive character of procedure in runtime • Design – reaction – measuring – what's next? • KANBAN dashboard for to-do’s • improves effectiveness • Building Big Data and learning insights
  • 17.
  • 18.
  • 19.
  • 20.
  • 22. Where it al starts …Case Definition •Each automation is based on a set of case models defined in CMMN •A case model defines: • Tasks / process / sub cases • (Structured) Data and Documents • Roles
  • 23. Case Definition Subsidy format Subsidy definition Subsidy request Grouped treatment Organisation Registration Financial control Incoming communication Organisational data change Incoming communication
  • 24. Case Definition Analysis Labo Antwerp Experiment Labo Wingles Labo External Labo Antwerp Labo Wingles Labo External
  • 25. Common Ground •Dynamic procedure • Need for a flexible support of the work in every case • Experiment vs. Subsidy
  • 28. Common Ground: Information is central •Knowledge work • Subsidy calculation vs. Reaction design •Make it smart • human tasks / process task to gather data • Pre/post conditions • ‘proces’ flow develops based on data en task lifecycle events
  • 30.
  • 31. Information is central/caseFileModel/PlanningLaboWingles/Planningbatchnumber = /caseFileModel/Planning/Batchnumbertoplan and not(/caseFileModel/PlanningLabAntwerp/PlanningBatchnumber = /caseFileModel/Planning/Batchnumbertoplan)