Logicalis Cloud Briefing - get some "Cloud Clarity"!
Three perspectives on why and how to migrate to Cloud on your terms - change leadership, legal and technology considerations
1. Logicalis Cloud Briefing
Three perspectives on why and how to
migrate to Cloud, on your terms
Don Holley, Mindset
Dudley Kneller, Madgwicks
Stan Sotiropoulos, Logicalis
10. MINDSET 10C MODEL
9
DON’T SPEAK
“BUSINESS”
PROJECTS FAIL TO
DELIVER BUSINESS
VALUE
DIFFICULTY PAINTING A
PICTURE OF THE FUTURE
ACCOUNTABILITY
PEOPLE ADAPTING
TO CHANGE
AGREEING ON
PRIORITIES
THE BUSINESS
VS
OUR BUSINESS
REQUIRE NEW SKILLS
STRUCTURAL
SILOS
16. Pros and cons of cloud computing
15
• Utility or subscription billing at a reduced cost
• Avoid capital expenditure (no physical infrastructure)
• Pay for what you use
• Single point of service for all users
• Any time, anywhere access to the information
• Easier to maintain and support from the host company
• Quick and easy to set up
• Scalability
17. Pros and cons of cloud computing
16
Privacy
• Confidentiality
• Security of Data
• Data Location / Transfers
• Service Levels
• Jurisdiction and Governing Law
• Audit / Document Retention
• Termination / Insolvency / Transition
19. Agenda
18
Not All Clouds Are Equal!
Selecting a Cloud Provider
How do I migrate to the Cloud?
Logicalis Cloud Overview
20. 19
2003 - 2008 2008 - 2009
Previous
steady state
Recession and
credit crisis
New Normal
IT budget
and resources
Business
IT demand
“New Normal”
VirtualPhysical
The New Normal – IT Delivery Gap
21. 20
Cloud
2003 - 2008 2008 - 2009
Previous
steady state
Recession and
credit crisis
New Normal
IT budget
and resources
Business
IT demand
“New Normal”
Public
Cloud
Private
Cloud
Growing
Demand - Delivery
Gap
IT
Mgmt
Virtual IaaS
PaaS
SaaS
Mainframe
Distributed
VirtualPhysical
Business
Service-Centric
Business
Service
Innovation
IT-Centric
Agility
Speed to Market
Cost Alignment
Compliance
Cloud helps “Close the Gap”
23. Types of Cloud
22
...and it’s very important which types of workloads you are planning to host and in
which cloud
There are two main flavours of IaaS Clouds:
Management
Server
Cluster
Server
Cluster
Server
Cluster
Enterprise Networking (e.g., VLAN)
Enterprise Storage (e.g., SAN)
Software Defined Networks
(e.g., Security Groups, EIP, ELB,...)
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Elastic Block Storage
Enterprise Class
IaaS (ECI)
Commodity IaaS
(Commodity Cloud)
24. 23
• Intended for “Cloud applications” (web-scale
applications)
• Designed for scale
• VM failure acceptable
• Limited high availability in zones/ POD’s
(No guarantee on zone reliability)
• Applications required to be distributed across
availability zones for redundancy
• Applications to be designed to handle node level
failure
Software Defined Networks
(e.g., Security Groups, EIP, ELB,...)
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Elastic Block Storage
Concepts & highlights
Commodity IaaS
25. 24
Enterprise Class IaaS
• Intended for Enterprise class applications
• Designed for performance
• VM is protected
• Highly availability network
• Achieve significant reliability for applications
running in single zone
• Achieve redundancy by replicating to secondary
zone
• Existing workloads will run reliably
Concepts & highlights
Management
Server
Cluster
Server
Cluster
Server
Cluster
Enterprise Networking (e.g., VLAN)
Enterprise Storage (e.g., SAN)
26. Possible to categorise workloads into two areas
25
Cloud Workloads
Traditional Workloads Distributed (Cloud) Workloads
• Reliable Hardware platform
• High performance
• Provides Disaster Recovery
capability
• Expect failure. Build apps that can
withstand infrastructure failure
• Build application for multi-site
redundancy across zones
Expect reliability. Protect entire cloud.
Enterprise Class IaaS (ECI) Commodity Cloud
Expect failure. Design app for it.
28. Cloud Service Provider Selection
27
1. Do they provide the Cloud Service that meets you
needs? Commodity v. Enterprise
2. Do they have in-house Professional Services to assist /
perform Cloud migrations?
3. Flexible Offering? Connectivity Options?
4. Data Sovereignty
5. SLA’s? Do they align to your business?
6. Pricing? Can they financially justify?
7. Security. Does their offering assist you in meeting your
industry regulation compliance? PCI-DSS, etc.
8. Help Desk Support? Service Desk Certification (ISO
20000, ITIL)
29. Criteria for Cloud Service Provider Selection
28
Security
• Regulation Compliance
• Data Ownership &
Transferability
• Privacy
• Provider Transparency
• Auditability
Company and Facilities
• Financial Stability
• Data Centre Locations
• 3rd Party Certifications
(eg. ISO, ITIL)
• Network Services
• Help Desk Support
Pricing
• Pricing Metrics Comparisons
• Fixed vs Variable Rates
• In Use vs Inactive
• Software Licensing Costs and
Models
Compatibility
• Help Desk Support
• Network Connectivity &
Bandwidth
• Software Supported
• Programming Language
Offerings
Transaction Performance
• Application Availability
• Data Accessibility
• Processing Speeds
• Load Balancing
• Scaling Capabilities
• SLA Offerings
Storage Performance
• Storage Availability
• Storage Type
• Scaling Capabilities
30. Migration Strategy
29
Q. What is the best way to connect to the
cloud? MPLS, VPN, Point-2-Point?
Q. How do I migrate my server
environment?
- Limit Risk
- Limit migration outage
Q. Can I re-use my Licenses in the Cloud?
Q. How can I be sure that my environment
will work in the Cloud?
31. Cloud Migration Methodology
30
Assess & Plan
Design
& Build
Pilot Commission
• Assess Networks and
Security architecture
• Assess Applications,
workloads and
dependencies
• Determine Migration
requirements, rollback
plan and risks
• Develop high level
network architecture,
migration strategy and
rollout plan
• Develop network and
security design
• Determine VM server
configuration design
• Network
• Storage
• Backup
• Replication
• Document migration
schedule
• Deploy and configure
network and security
design
• Define Pilot objective
• Document Pilot test plan
• Migrate pilot servers
• Configure servers as per
configuration design
• Perform user acceptance
testing (UAT)
• Document pilot results
What is the best way to
connect to the cloud and
how do we migrate my
server environment?
What’s the best design to
meet my requirements and
what is the migration
schedule timeline?
How do we deliver on time,
within budget, to our
organisation?
Will the design and
migration strategy meet my
success criteria?
• Migrate servers as per
migration schedule
• Configure servers as per
configuration design
• Perform user acceptance
testing (UAT)
• Optimise environment
I said there were a few downsides and there are or at least there are some risks you need to be aware of so you can take steps to mitigate against.I am going to cover these in a little more detail but these are your main risks from a legal perspective which you need to cover off ideally before you sign up the contractwith your cloud provider.
Customers have many questions in relation to Cloud
Industry Changing/New Normal: This slide will transition us into the content of the day. The concept behind this is that traditional IT has changed over the past few years with the big influence being the down economy. With reduced budgets, new ways of delivering IT have emerged. The biggest is cloud. Many people are turned off by the cloud buzzword, but it is time to embrace the concept and figure out how to incorporate it into strategic plans for IT. “The only thing that is really changing is the rate of change.” – Peter GuberDemand for resources continues to grow, and budgets will remain flatThe “new normal” for IT: Deliver new and enhanced services, at current budget levels, without increasing risk
Industry Changing/New Normal: This slide will transition us into the content of the day. The concept behind this is that traditional IT has changed over the past few years with the big influence being the down economy. With reduced budgets, new ways of delivering IT have emerged. The biggest is cloud. Many people are turned off by the cloud buzzword, but it is time to embrace the concept and figure out how to incorporate it into strategic plans for IT. “The only thing that is really changing is the rate of change.” – Peter GuberDemand for resources continues to grow, and budgets will remain flatThe “new normal” for IT: Deliver new and enhanced services, at current budget levels, without increasing risk
WorkloadsTraditional Enterprise ApplicationsDev Labs & Test EnvironmentsHigh Performance Computing Batch ProcessingWeb / Mobile ApplicationsDisaster RecoveryCommodity CloudsApplication architected to take advantage of commodity cloudsTraditional applications are not particularly suited for commodity cloudsApplications can’t rely on infrastructure and they need to implement redundancy and high availability mechanismsEnterprise CloudsTraditional applications run reliably on Enterprise IaaSProvides highly available infrastructure to support applicationsProvides redundancy through replication
Data Centre Locations
UPDATE bullet points BASED ON STAN’S DECKLAST ICON - update
Focussed on solving complex issues for customersVM Replication (DR) integrated into the core platform. Integrated Backup Optional Operational ManagementSingle pane of glass managementBased on Active / Active architectureBased on Enterprise grade equipment - Extension to current environment utilising common security and networking concepts.Certified Cisco Cloud Powered Cisco Virtual Context Firewall that either Logicalis, Customer or 3rd party can manageSelf service portal allows Customer to design their network / security preferred architectureGlobal Support Centre AccessAccess to a 24 hour, 7 day week manned Service DeskCentralised Call Management and Tracking, ensuring all IT related issues are accurately captured, controlled and monitoredISO 20000 (ITIL) auditable approach to service delivery