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1. http://www.londens.co.uk

5. http://www.londens.co.uk Strategic BI Objective BI Needs Periods Users Operational BI Tactical BI Discounts to Increase Sales Outstanding Credit Payments Increase Market Share Increase Customer Spending Market Share Analysis Revenue Analysis Monthly CEO Strategic Manager Campaign Launches Product Pricing Customer Analysis Retail Analysis Weekly Senior Manager Sales Analysis Fraud Analysis Daily Line Manager Operations Manager

6. http://www.londens.co.uk Plan Monitor Analyze Direct Improve What do we want to achieve? Scorecards Dashboards How are we doing it? Scorecards Dashboards Alerts Automated Delivery Why? Reasons for over & under performance Reporting Analysis What should we be doing? Exception Reporting Analysis Alerts Automated Delivery How can we do it better? Scorecards Analysis

8. http://www.londens.co.uk Our capabilities: Scorecards Dashboards Exception Reporting & Alerts OLAP Analysis Graphical Analysis Reports Publishing & Delivering Agent Data Extraction, Transformation & Cube Management

10. http://www.londens.co.uk