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Some popular and useful phrases and expressions in common
verbal communication
Phrases & Expressions

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SLIDESMANIA.COM
Get to the point
Phrases & Expressions
● Be direct

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SLIDESMANIA.COM
Beat around the bush/
Talk in circles
Phrases & Expressions
● Be indirect

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SLIDESMANIA.COM
Let’s get down to business
Phrases & Expressions
● Let’s not waste time

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SLIDESMANIA.COM
Get a word in edgewise
Phrases & Expressions
● Be able to speak with
difficulty although the other
speaker talks too much

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SLIDESMANIA.COM
Break in
Phrases & Expressions
● Interrupting

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SLIDESMANIA.COM
Blurt out
Phrases & Expressions
● Speak out without thinking

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SLIDESMANIA.COM
Pulling teeth
Phrases & Expressions
● To do something especially
difficult or effortful

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Below are some interesting facts about verbal communication!
Reading 3

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SLIDESMANIA.COM
Conversation Styles
“Ping – Pong” Conversation Style
 This style is mainly used by
Americans.
 Even two or three seconds of silence
can become uncomfortable.
 Answers can be spoken without
careful thinking.

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SLIDESMANIA.COM
Conversation Styles
“Bowling” Conversation Style
 This style is mainly used by Asians.
 Long silences are tolerate.
 Answers must be considered carefully.
 Each participant waits politely for the
right time to speak.
 The turn of speaking depends on
status, age, and relationship.

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“Ping – Pong” Viewpoint on “Bowling”
Conversation Styles
 Suitable for formal conversation
 Answers must be thought out
carefully
 Long silences are tolerate.
 Each participant waits politely for
the right time to speak
 Suitable for informal conversation
 Answers can be blurted out
 Even two or three seconds of silence
can become uncomfortable
 Every speaker can speak equally
Conversation style is one of the main ways leading to ethnocentric judgments.

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SLIDESMANIA.COM
Ethnocentric Judgements
Introduction
 People often interpret, judge, and
behave in a way that they assume to
be normal, correct and universal
 These are different ways in different
culture (“Ping – Pong” and “Bowling”)
 People make ethnocentric judgments
about each other

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SLIDESMANIA.COM
Ethnocentric Judgements
How to avoid?
 Anticipate differences in
communication style
 Have a broad and deep knowledge of
verbal style differences