1. LOUIS MILIONE
Drexel Hill, PA ♦ (610) 789-7829♦ lgmilione@yahoo.com
SYSTEMS ADMINISTRATOR
High-performance Systems Administrator with extensive experience designing, installing, testing,
and providing end-user training and support for Microsoft and VMware virtual environments.
Skilled at phases of project planning and implementation and recognized as a Subject Matter Expert
in the areas of datacenter optimization and virtualization technologies. Demonstrated ability to
work with cross-functional teams and senior leadership with differing priorities, and coordinate a
resolution valued by all involved. Proven track record of managing commercial and federal projects,
successfully maximizing savings, and improving process and procedures.
AREAS OF EXPERTISE
● Desktop & Virtual Servers ● Server/System Optimization ● Windows Desktop
● VMWare Systems Desktop Virtualization ● End-User Support & Training
● Process Improvements ● Team Building Project Management ● Active Directory
PROFESSIONAL EXPERIENCE
DELOITTE, Philadelphia, PA.
Systems Administrator May 2009-April 2014
Served as the backup VMware 4.X system administrator and Backup Windows Desktop and Servers
administrator, handling approximately 280 Virtual XP/Windows 7 Desktops, 200 Virtual Microsoft
Servers and 33 VMware ESXi/ESX 4.X servers in Development and SYST environments
Served on major client projects, leading application testing and mitigation efforts for Windows 7, for
business units and clients located throughout North America
Educated clients and project account teams on the benefits of VMware, utilizing VMware sales
subject matter experts (SMEs) and facilitating presentations
Led meetings with all project Microsoft Windows and VMware administrators to discuss any
operation issues, upcoming project events, and future client projects, increasing overall knowledge
of the project and team spirit
Assisted with helpdesk issues, as the Level 1-2 Microsoft and VMware helpdesk lead, facilitating
daily meetings to discuss all open helpdesk and project tickets
Key Accomplishments:
Created a standardized project maintenance window schedule in collaboration with client and
project leads, developing processes and procedures for environment maintenance
Improved security by developing a Windows patching solution for the Virtual desktop environment
as a response to a severe finding during a security audit
Developed new Windows 7 virtual desktops for Transportation Security Administration (TSA)
Developers, updating the Virtual Developer’s desktops from Windows XP to Windows 7
Established and led teams of TSA Developer power users, incorporating the TSA Developers from
project conception, facilitating greater communication throughout the update process, minimizing
software incapability issues, and avoiding any impact to the ongoing TSA application development
Managed the daily operations of a Federal Government agency engagement, supervising a staff of 11
Liaised with the TSA Security Officer, and discussed the monthly security bulletins with all team
leads to either develop a statement for mitigation or to schedule a production patching solution
Migrated a Federal Government Agency’s (Food and Nutrition Services - FNS) critical financial
application from standalone servers onto a virtualized VMware 3.5/4.0 environment running on
blade servers and utilizing NetApp SAN Storage, reducing serves from 21 to 6
Created a new disaster recovery solution, and implemented recovery tests every 3 months, shutting
down the financial application in the main datacenter and bringing the application up in the remote
datacenter local, reducing outage from a full day to 2-3 hours

2. LOUIS MILIONE, Page 2
KPMG/KPMG CONSULTING/BEARINGPOINT, Malvern, PA
Technical Consultant, January 1996-April 2009
 Led and served on major projects for the Philadelphia Housing Authority, serving as Project
Manager for the rollout of over 250 Windows XP Professional workstations, overseeing testing,
staging, installation, and data migration
 Managed city-wide LAN/WAN network performance analysis, and server consolidation
assessment of over 90 servers, reviewing current disaster recovery plans, supervising and
mentoring sub-contractors, and overseeing all client deliverables
 Designed, tested, and implemented a Windows NT 4.0 to Window 2000 Active Directory
migration, creating a Proof of Concept Pilot and Active Directory policies, as Technical
Consultant on team
 Structured and aligned Active Directory polices with business requirements, testing the
compatibility of the client's existing workstation software and decreasing helpdesk tickets 70%
Key Accomplishments:
 Led bureau-wide utility computing migration plan for a large federal bureau consolidating
over 40 divisions to standardized Linux Red Hat, Microsoft Windows 2003 Enterprise Server,
Novell SuSE and Oracle 10g RAC database platforms running on an Egenera and IBM blade
server platform
 Developed 5 year mitigation project plan and mitigation strategy for all divisional applications,
including a detailed server analysis/capacity plan for server hardware, software, staff
resources and cost modeling for each business unit for the federal bureau project
 Established and set-up bureau-wide Project Management Office (PMO) and served as divisional
client liaison to bureau IT divisions
EDUCATION
 Bachelor of Science, Electronic Engineering Technology, Spring Garden College, Philadelphia, PA
TECHNOLOGY
 Microsoft MCP Windows 2008 Active Directory
 Microsoft 2008 & 2012 O/S
 Microsoft Windows 7 and 8 O/S
 VMware VCP 4.X and 5.X
 VMware VDI Virtual Desktops