2. What is Moo?

3. Products

4. Products

5. Products

6. Products

7. Products

8. Products

9. Products

10. Products

11. Products

12. Pricing

13. Pricing

14. Pricing

15. Web 2.0 Marketing

16. Web 2.0 Marketing

17. Web 2.0 Marketing

18. Web 2.0 Marketing

19. Web 2.0 Marketing

20. Web 2.0 Marketing

21. Web 2.0 Marketing

22. Web 2.0 Marketing

23. Web 2.0 Marketing

24. Web 2.0 Marketing

25. The <you suck> test

26. The <you suck> test

27. The <you suck> test

28. The <you suck> test

29. 50 Sample pack for FREE

30. The MOO promise…

31. The MOO promise…

32. The MOO promise…

33. The MOO promise…
Picture personalizes relationship
relationship between
customers and the brand

34. The MOO promise…
Picture personalizes relationship
relationship between
customers and the brand
- Step by step
- Easy to understand

35. My experience…

36. My experience…
(order confirmation)

37. My experience…
(order confirmation)
Personalization

38. My experience…
(my complaint: day d)

39. My experience…
(my complaint: day d)

40. My experience…
Service Failure

41. My experience…
Service Failure
20%
Service failure

42. My experience…
Service Failure
20% 30%
Service failure Equipment /
Facility failure

43. My experience…
Service Failure
20% 30% 50%
Service failure Equipment / Customer failure
Facility failure

44. My experience…
Service Failure
20% 30% 50%
Service failure Equipment / Customer failure
Facility failure
90% 10%
Customers who Problems
make mistakes customers

45. My experience…
Service Failure
20% 30% 50%
Service failure Equipment / Customer failure
Facility failure
90% 10%
Customers who Problems
make mistakes customers

46. My experience…
(their answer: day d+1)

47. My experience…
(their answer: day d+1)

48. My experience…
(their answer: day d+1)

49. My experience…
(their answer: day d+1)

50. My experience…
(their answer: day d+1)

51. The end.