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Global Parking Lot Data Accuracy Assessment:
ParkMe vs. Parkopedia
January 19, 2016
ParkMe™ Parkopedia™
Executive Summary
• Through meticulous field research, the following report showcases an
in-depth effort to collect, analyze and measure parking lot data
accuracy across five urban regions globally and compare data feeds
from INRIX’s ParkMe data with other supplier Parkopedia
• SBD’s ground-truth assessment looked at 488 randomized parking lots
in November 2015 across Berlin, Munich, and Stuttgart in Germany, as
well as Boston and San Francisco in the United States, compiling more
than 7,200 data points and collecting 2,000 photos. SBD sent trained
data collectors to actual parking locations in all five regions, collected
on-site attribute data lot by lot (backed by photographic evidence),
and the field data collected was compared against published attribute
information of the respective ParkMe and Parkopedia Webpages
immediately after collection
• ParkMe scored 12% more accurate overall than Parkopedia across the
leading attributes leading automakers deem essential for customer
satisfaction - most important, ParkMe was 23% more accurate in
providing the precise entrance location compared to Parkopedia.
ParkMe was also the clear winner across all other core attributes
including pricing information accuracy at 91% versus 81%, as well as
correct parking lot operating hours at 87% versus 83% (ParkMe vs.
Parkopedia, respectively)
Report Overview
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
• Since 1995, SBD has been the world-leading knowledge partner to the global automotive industry, providing actionable insights and strategic
support in the development of more connected, secure and safe vehicles. SBD works with more than 90% of the world’s global vehicle
manufacturers and the majority of their partners to help them select the right technologies, suppliers and strategies
• In October 2015, INRIX commissioned SBD to conduct an independent and objective benchmarking comparison to gauge parking data
accuracy in five cities across the United States and Germany
• The study compared accuracy rates of ParkMe (wholly-owned INRIX subsidiary) vs. Parkopedia vs. the ground truth recorded by in-person
specialists trained by SBD to collect on-site data in each city
• Dates of data collection commenced on November 2, 2015 (Germany) and November 9, 2015 (USA) and concluded by end of November 2015
• 488 randomized parking lots were visited; field results across 8 attributes were uploaded daily to validate data integrity, and compared to the
public Websites published by ParkMe and Parkopedia using an industry standard confidence level of 95% resulting in a statistical margin of
error of +/- 3.2%
• Ground truth results were further judged accurate using objective standards (outlined in the methodology section) general “consumer’s point
of view” as best possible
Global Results Per City
90% 91%
93%
88%
91%
88%
82%
80%
84%
82% 83%
81%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Global Boston SF Berlin Munich Stuttgart
Accuracy
City/Overall
GLOBAL A CCURACY P E R CI TY
51%
14%
35%
Lot Accuracy
PM Most Accurate
PP Most Accurate
Same Score
 From an accuracy standpoint, ParkMe
outscored Parkopedia 90% to 82% across all
parking lots overall
 ParkMe scored higher on each attribute
measured
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
Global Results Per Attribute
90%
97%
91% 87%
95%
89%
84%
88% 91%
82%
74%
81%
83%
95%
86%
70%
83%
86%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Overall Entrance Rates Hours Lot Name Lot Type Payment Height Phone
Accuracy
Attributes
G LOBAL A TTRIBUTE A C CURACY
Core Other
 Among Core Attributes (most important to
consumers), ParkMe’s accuracy exceeded
Parkopedia by wider margins than Other
Attributes considered as less influential
22%
22%
21%
18%
17%
Sample Distribution
Boston
SF
Berlin
Munich
Stuttgart
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
Boston, USA Results
98%
96%
85%
95%
86%
90% 89% 88%
91%
66%
72%
75%
93%
89%
71%
86%
93%
80%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall
Accuracy
Attributes
B OSTON A TTRIBUTE A CCURACY
Average Per Lot Accuracy
88%
80%
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
Core Other
59%
13%
28%
Head to Head Comparison
PM Most Accurate
PP Most Accurate
Same Score
San Francisco, USA Results
99%
94%
87%
94%
97%
93%
83%
95%
93%
63%
87%
83%
95%
80%
85% 85%
96%
84%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall
Accuracy
Attributes
S AN F RANCISCO A TTRIBUTE A CCURACY
Core Other
Average Per Lot Accuracy
93%
84%
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
55%
11%
35%
Head to Head Comparison
PM Most Accurate
PP Most Accurate
Same Score
Berlin, Germany Results
96%
90%
82%
95%
85%
78%
88%
90%
88%
90% 89%
80%
94%
88%
62%
79%
75%
82%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall
Accuracy
Attributes
B ERLIN A TTRIBUTE A CCURACY
Core Other
Average Per Lot Accuracy
88%
82%
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
52%
20%
28%
Head to Head Comparison
PM Most Accurate
PP Most Accurate
Same Score
Munich, Germany Results
98% 98%
91%
96%
82%
80%
89%
95%
91%
81%
83%
88%
96%
83%
70%
80% 80%
83%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall
Accuracy
Attributes
M UNICH A TTRIBUTE A CCURACY
Core Other
Average Per Lot Accuracy
91%
83%
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
47% 13%
41%
Head to Head Comparison
PM Most Accurate
PP Most Accurate
Same Score
Stuttgart, Germany Results
94%
75%
90%
98%
95%
72%
91%
84%
88%
72% 71%
91%
95%
91%
56%
83% 83%
81%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall
Accuracy
Attributes
S TUTTGART A TTRIBUTE A CCURACY
Core Other
Average Per Lot Accuracy
92%
84%
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
40% 12%
49%
Head to Head Comparison
PM Most Accurate
PP Most Accurate
Same Score
Scoring Methodology
Attribute Description Scoring Range
Entrance
All properties were recorded based on the street where the respective entrance was
located and NOT the formal postal address (provided one existed).
1 (correct) / 0 (incorrect)
Rates
Parking rates were measured based on what was available in the field at the time of
recording. Of which, hourly, evening, overnight, early bird, event, oversize and monthly
rates were the predominant pricing attributes used in scoring.
1 (correct) / 0 (incorrect)
Hours of Operation
As noted from the field or attendant, daily hours (including 24/7 & day-to-day) were
recorded and measured against published information.
1 (correct) / 0 (incorrect)
Lot Name
Lot names were closely compared to published information. Through field research, two
naming conventions were encountered for parking lots:
- A proper name given to the parking lot
- The parking lot being named as its location or address
The first of these two naming conventions takes priority. If a lot did not have a proper
name, credit was given in certain cases where parking lots were named after their location
or address.
1 (correct) / 0 (incorrect)
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
Scoring Methodology (cont.)
Attribute Description Scoring Range
Lot Type
The study notes that ParkMe and Parkopedia do not share common nomenclature when
describing “Lot Type”. As a result and to maintain a fair and balanced scoring approach the
following were deemed as having the same/equal interpretation (PM = ParkMe; PP =
Parkopedia) based on the general interpretation of the term.
• Structure (PM) = Garage (PP) = Covered (PP)
• Subterranean (PM) = Underground (PP)
• Surface (PM) = Not Covered (PP) 1 (correct) / 0 (incorrect) / 0.5 (partial)
Accepted Payment
As noted from the field, payment types consisted of cash/coin, credit, check (rare) and
mobile payment. Note: Cash/coin were considered synonymous.
1 (correct) / 0 (incorrect)
Structure/
Garage
Subterranean/
Underground
Surface
Lot
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
Scoring Methodology (cont.)
Attribute Description Scoring Range
Height Clearance
Through analysis it was discovered that select ParkMe/Parkopedia lots differed by exactly
one inch in their reporting (1”). When using English/Metric units it was assumed that
acceptable rounding decisions were made that led to this difference. As a result, all lots
within a one inch difference of published heights were considered equal. Some lots were
discovered to have two entrances at varying heights.
1 (correct) / 0 (incorrect) / 0.5 (Partial)
Phone Number
Field measurements were compared directly to respective vendor (PP/PM) provided phone
numbers. The minimum requirement for a correct score was to match at least one correct
phone number.
1 (correct) / 0 (incorrect)
Varying Heights
Overview Global Results Scoring Methodology
Detailed Results
Boston SF Berlin Munich Stuttgart
The largest team of in-car
technology specialists recruited from
over 10 OEMs & suppliers
To be the world-leading knowledge
partner for the automotive industry
Model-level databases
Technology forecasts
Supplier intelligence
Market regulations
News analysis
Expert UX testing
Consumer UX testing
Iterative prototype evaluation
KPI setting
Cyber security testing
New market entry support
RFP/RFQ management
M&A due diligence
Strategic workshops
Supplier positioning support
90% of OEMs
65% of Tier-1s
60% of Service Providers
SBD NA
(Michigan, USA)
SBD EU
(Milton Keynes, UK)
SBD Japan
(Nagoya, Japan)
SBD India
(Bangalore, India)
Now Open
Mark St. Andrew
MarkStAndrew@sbd-na.com
+1 313 562 2451
We are committed to adapting to
our client’s needs and always strive
for the highest quality of service
Our Mission
Since 1995 we live, eat and
breathe automotive
Our Expertise
Our Customers
Our Intelligence & Insight Services
Our Evaluation Services
Our Strategy Services
Our Approach
Our Offices
Study Author
We enable
data-driven decisions
We are here to
help!
More About SBD

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Inrix competitive parking lot benchmark against Parkopedia

  • 1. Global Parking Lot Data Accuracy Assessment: ParkMe vs. Parkopedia January 19, 2016 ParkMe™ Parkopedia™
  • 2. Executive Summary • Through meticulous field research, the following report showcases an in-depth effort to collect, analyze and measure parking lot data accuracy across five urban regions globally and compare data feeds from INRIX’s ParkMe data with other supplier Parkopedia • SBD’s ground-truth assessment looked at 488 randomized parking lots in November 2015 across Berlin, Munich, and Stuttgart in Germany, as well as Boston and San Francisco in the United States, compiling more than 7,200 data points and collecting 2,000 photos. SBD sent trained data collectors to actual parking locations in all five regions, collected on-site attribute data lot by lot (backed by photographic evidence), and the field data collected was compared against published attribute information of the respective ParkMe and Parkopedia Webpages immediately after collection • ParkMe scored 12% more accurate overall than Parkopedia across the leading attributes leading automakers deem essential for customer satisfaction - most important, ParkMe was 23% more accurate in providing the precise entrance location compared to Parkopedia. ParkMe was also the clear winner across all other core attributes including pricing information accuracy at 91% versus 81%, as well as correct parking lot operating hours at 87% versus 83% (ParkMe vs. Parkopedia, respectively)
  • 3. Report Overview Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart • Since 1995, SBD has been the world-leading knowledge partner to the global automotive industry, providing actionable insights and strategic support in the development of more connected, secure and safe vehicles. SBD works with more than 90% of the world’s global vehicle manufacturers and the majority of their partners to help them select the right technologies, suppliers and strategies • In October 2015, INRIX commissioned SBD to conduct an independent and objective benchmarking comparison to gauge parking data accuracy in five cities across the United States and Germany • The study compared accuracy rates of ParkMe (wholly-owned INRIX subsidiary) vs. Parkopedia vs. the ground truth recorded by in-person specialists trained by SBD to collect on-site data in each city • Dates of data collection commenced on November 2, 2015 (Germany) and November 9, 2015 (USA) and concluded by end of November 2015 • 488 randomized parking lots were visited; field results across 8 attributes were uploaded daily to validate data integrity, and compared to the public Websites published by ParkMe and Parkopedia using an industry standard confidence level of 95% resulting in a statistical margin of error of +/- 3.2% • Ground truth results were further judged accurate using objective standards (outlined in the methodology section) general “consumer’s point of view” as best possible
  • 4. Global Results Per City 90% 91% 93% 88% 91% 88% 82% 80% 84% 82% 83% 81% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Global Boston SF Berlin Munich Stuttgart Accuracy City/Overall GLOBAL A CCURACY P E R CI TY 51% 14% 35% Lot Accuracy PM Most Accurate PP Most Accurate Same Score  From an accuracy standpoint, ParkMe outscored Parkopedia 90% to 82% across all parking lots overall  ParkMe scored higher on each attribute measured Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart
  • 5. Global Results Per Attribute 90% 97% 91% 87% 95% 89% 84% 88% 91% 82% 74% 81% 83% 95% 86% 70% 83% 86% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Overall Entrance Rates Hours Lot Name Lot Type Payment Height Phone Accuracy Attributes G LOBAL A TTRIBUTE A C CURACY Core Other  Among Core Attributes (most important to consumers), ParkMe’s accuracy exceeded Parkopedia by wider margins than Other Attributes considered as less influential 22% 22% 21% 18% 17% Sample Distribution Boston SF Berlin Munich Stuttgart Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart
  • 6. Boston, USA Results 98% 96% 85% 95% 86% 90% 89% 88% 91% 66% 72% 75% 93% 89% 71% 86% 93% 80% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall Accuracy Attributes B OSTON A TTRIBUTE A CCURACY Average Per Lot Accuracy 88% 80% Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart Core Other 59% 13% 28% Head to Head Comparison PM Most Accurate PP Most Accurate Same Score
  • 7. San Francisco, USA Results 99% 94% 87% 94% 97% 93% 83% 95% 93% 63% 87% 83% 95% 80% 85% 85% 96% 84% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall Accuracy Attributes S AN F RANCISCO A TTRIBUTE A CCURACY Core Other Average Per Lot Accuracy 93% 84% Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart 55% 11% 35% Head to Head Comparison PM Most Accurate PP Most Accurate Same Score
  • 8. Berlin, Germany Results 96% 90% 82% 95% 85% 78% 88% 90% 88% 90% 89% 80% 94% 88% 62% 79% 75% 82% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall Accuracy Attributes B ERLIN A TTRIBUTE A CCURACY Core Other Average Per Lot Accuracy 88% 82% Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart 52% 20% 28% Head to Head Comparison PM Most Accurate PP Most Accurate Same Score
  • 9. Munich, Germany Results 98% 98% 91% 96% 82% 80% 89% 95% 91% 81% 83% 88% 96% 83% 70% 80% 80% 83% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall Accuracy Attributes M UNICH A TTRIBUTE A CCURACY Core Other Average Per Lot Accuracy 91% 83% Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart 47% 13% 41% Head to Head Comparison PM Most Accurate PP Most Accurate Same Score
  • 10. Stuttgart, Germany Results 94% 75% 90% 98% 95% 72% 91% 84% 88% 72% 71% 91% 95% 91% 56% 83% 83% 81% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Entrance Rates Hours Lot Name Lot Type Payment Height Phone Overall Accuracy Attributes S TUTTGART A TTRIBUTE A CCURACY Core Other Average Per Lot Accuracy 92% 84% Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart 40% 12% 49% Head to Head Comparison PM Most Accurate PP Most Accurate Same Score
  • 11. Scoring Methodology Attribute Description Scoring Range Entrance All properties were recorded based on the street where the respective entrance was located and NOT the formal postal address (provided one existed). 1 (correct) / 0 (incorrect) Rates Parking rates were measured based on what was available in the field at the time of recording. Of which, hourly, evening, overnight, early bird, event, oversize and monthly rates were the predominant pricing attributes used in scoring. 1 (correct) / 0 (incorrect) Hours of Operation As noted from the field or attendant, daily hours (including 24/7 & day-to-day) were recorded and measured against published information. 1 (correct) / 0 (incorrect) Lot Name Lot names were closely compared to published information. Through field research, two naming conventions were encountered for parking lots: - A proper name given to the parking lot - The parking lot being named as its location or address The first of these two naming conventions takes priority. If a lot did not have a proper name, credit was given in certain cases where parking lots were named after their location or address. 1 (correct) / 0 (incorrect) Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart
  • 12. Scoring Methodology (cont.) Attribute Description Scoring Range Lot Type The study notes that ParkMe and Parkopedia do not share common nomenclature when describing “Lot Type”. As a result and to maintain a fair and balanced scoring approach the following were deemed as having the same/equal interpretation (PM = ParkMe; PP = Parkopedia) based on the general interpretation of the term. • Structure (PM) = Garage (PP) = Covered (PP) • Subterranean (PM) = Underground (PP) • Surface (PM) = Not Covered (PP) 1 (correct) / 0 (incorrect) / 0.5 (partial) Accepted Payment As noted from the field, payment types consisted of cash/coin, credit, check (rare) and mobile payment. Note: Cash/coin were considered synonymous. 1 (correct) / 0 (incorrect) Structure/ Garage Subterranean/ Underground Surface Lot Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart
  • 13. Scoring Methodology (cont.) Attribute Description Scoring Range Height Clearance Through analysis it was discovered that select ParkMe/Parkopedia lots differed by exactly one inch in their reporting (1”). When using English/Metric units it was assumed that acceptable rounding decisions were made that led to this difference. As a result, all lots within a one inch difference of published heights were considered equal. Some lots were discovered to have two entrances at varying heights. 1 (correct) / 0 (incorrect) / 0.5 (Partial) Phone Number Field measurements were compared directly to respective vendor (PP/PM) provided phone numbers. The minimum requirement for a correct score was to match at least one correct phone number. 1 (correct) / 0 (incorrect) Varying Heights Overview Global Results Scoring Methodology Detailed Results Boston SF Berlin Munich Stuttgart
  • 14. The largest team of in-car technology specialists recruited from over 10 OEMs & suppliers To be the world-leading knowledge partner for the automotive industry Model-level databases Technology forecasts Supplier intelligence Market regulations News analysis Expert UX testing Consumer UX testing Iterative prototype evaluation KPI setting Cyber security testing New market entry support RFP/RFQ management M&A due diligence Strategic workshops Supplier positioning support 90% of OEMs 65% of Tier-1s 60% of Service Providers SBD NA (Michigan, USA) SBD EU (Milton Keynes, UK) SBD Japan (Nagoya, Japan) SBD India (Bangalore, India) Now Open Mark St. Andrew MarkStAndrew@sbd-na.com +1 313 562 2451 We are committed to adapting to our client’s needs and always strive for the highest quality of service Our Mission Since 1995 we live, eat and breathe automotive Our Expertise Our Customers Our Intelligence & Insight Services Our Evaluation Services Our Strategy Services Our Approach Our Offices Study Author We enable data-driven decisions We are here to help! More About SBD