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HOW TO BUY HR TECHNOLOGY 
Discretionary authority, economic nexus, and the taxing of 
services loom large in the state tax landscape. 
BY EDWARD TEACH 
SURVEY CFO 
TAXING ISSUES 
THE 2014 CFO 
STATE TAX SURVEY
THE 2014 CFO STATE TAX SURVEY 1 
The return of fiscal stability set the 
stage in 2013 for attempts to enact 
comprehensive tax reform. Significant 
changes were proposed in a half-dozen 
or so states, including North Carolina, 
Ohio, Louisiana, Nebraska, and 
Minnesota, generally either reducing 
or repealing income taxes, both 
business and individual, and replacing 
them with sales taxes. For the most 
part, these efforts failed. 
But there is still a fair amount of 
aggressiveness among the states in 
collecting additional income tax 
revenues from corporations, say 
observers. One way of doing so is by 
asserting economic nexus—a threshold 
of business activity that makes an out-of- 
state company subject to income tax 
(as opposed to sales and use tax) even 
without a physical presence in a state. 
The most aggressive states in this 
regard are California and New York, 
according to the latest edition of CFO’s 
survey of corporate tax directors, 
followed by New Jersey, Michigan, and 
Massachusetts. 
“They want to ensure that companies 
outside the state, whether they are 
making sales into the state or are 
conducting business in the state, are 
paying what they consider is their fair 
share of tax,” says Harley Duncan, 
managing director and state and local 
tax leader in KPMG’s Washington 
National Tax Practice. In California, 
for example, an out-of-state company 
triggers economic nexus if its sales in 
the state exceed the lesser of $500,000 
or 25% of the company’s total sales. 
Other states continue to press out-of-state 
companies for income tax nexus 
in various ways. 
Occasionally they overreach. In May 
2012, for example, high courts in 
West Virginia and Oklahoma struck 
down those states’ attempts to extend 
economic nexus to Scioto Insurance 
and ConAgra Brands, respectively, 
The last time CFO magazine conducted its state tax 
survey, in 2011, the nation’s fiscal condition was very 
different. The Great Recession had depleted state 
coffers, and legislatures were looking to companies 
to pony up more tax dollars. “The states are in a pure 
‘money grab’ mode,” one tax director complained at the 
time. 
Today, the situation is brighter. Through the third 
quarter of 2013, total state tax revenues have grown 
for 15 consecutive quarters, according to the Nelson 
A. Rockefeller Institute of Government. Adjusted for 
inflation, the simple average quarterly growth rate over 
that period was 4.2%. 
TAXING ISSUES
THE 2014 CFO STATE TAX SURVEY 2 
neither of which had a physical 
presence in the state. (Scioto was 
licensing intellectual property to 
Wendy’s, the fast-food chain, while 
ConAgra was licensing the ability to 
use its brands to food distributors.) 
Discretionary Matters 
Some of the states’ aggressiveness 
can be seen in their growing use of 
discretionary authority, or alternative 
apportionment. “We’ve seen more 
and more states using discretionary 
authority, because they don’t like 
the answer they get when the rules 
as written in law are applied,” says 
Duncan. 
“Almost every state has a 
provision that says if our standard 
apportionment factor doesn’t fairly 
reflect the extent of your business 
activity in our state, we can use our 
discretionary authority to adjust that,” 
says Lee Zoeller, partner and practice 
group leader of the state tax group at 
law firm Reed Smith in Chicago. In 
some instances states have used their 
discretionary authority to counter 
aggressive tax planning on the part of 
some companies, says Zoeller. But in 
others they have effectively undone 
what companies view as normal 
business transactions, because they 
produce less tax and are therefore 
considered distortive. 
In recent cases involving subsidiaries 
TAXING ISSUES 
e What is your overall impression of the tax environment 
in each state? 
Survey respondents 
ranked states on a 
scale, with: 
1 = very fair and 
predictable 
5 = very unfair and 
unpredictable. 
1 = Not Aggressive 
5 = Very Aggressive 
r How would you rate each state’s stance on asserting 
income tax nexus when companies have only an economic 
presence in the state? 
■ VERY FAIR AND 
PREDICTABLE 
1. WY [1.89] 
2. AK [2.11] 
3. OK [2.26] 
4. ND [2.32] 
5. SD [2.33] 
■ NOT 
AGGRESSIVE 
1. SD [2.20] 
2. NV [2.31] 
3. VA, WY [2.33] 
4. KS [2.42] 
5. ME [2.44] 
■ VERY UNFAIR AND 
UNPREDICTABLE 
46. MI [3.33] 
47. IL [3.62] 
48. MA [3.67] 
49. NJ [3.69] 
50. CA, NY [3.82] 
■ VERY 
AGGRESSIVE 
46. MA [3.84] 
47. MI [3.88] 
48. NJ [4.11] 
49. NY [4.30] 
50. CA [4.54] 
The 2014 CFO State Tax Survey Results The charts on this page and the 
following pages highlight states ranked best and worst on six key measures.
THE 2014 CFO STATE TAX SURVEY 3 
of Wal-Mart and Delhaize America, 
North Carolina required the 
companies to file a consolidated 
return with the corporate parent to 
reflect their “true earnings” in the 
state. Appellate courts upheld these 
applications of discretionary authority. 
Following taxpayer and trade group 
discussions with the legislature, the 
state has since set some parameters 
for when it can use its discretionary 
authority, says Duncan. 
More than 20 states use unitary 
reporting, automatically taxing the 
combined income of the out-of-state 
subsidiary, other subsidiaries, and the 
corporate parent if they are deemed 
to constitute a unitary business. In 
November the Alaska Supreme Court 
affirmed the right of Alaska to tax the 
worldwide income of Tesoro, a Texas-based 
petroleum company. Tesoro had 
argued that some segments, like its 
pipeline business, should not be taxed 
by the state. 
Are They Being Served? 
One of the biggest current issues in 
state taxation is sales-factor sourcing. 
Most states have moved away from 
three-factor apportionment—equally 
weighting sales, property, and 
payroll—to either using sales alone 
or weighting sales at 80% or 90%. 
“They are effectively exporting the 
tax to companies outside the home 
state,” says Zoeller. Doing so lightens 
the tax burden on in-state companies 
and takes into account the increase 
in online sales by companies with 
no bricks and mortar in a state. “The 
states were losing a little of their tax 
base,” says Zoeller, “so they had to try 
to balance it out.” 
TAXING ISSUES 
t How would you rate each state’s stance on asserting 
sales and use tax nexus? 
1 = Not Aggressive 
5 = Very Aggressive 
1 = Not 
Concerned 
5 = Very 
Concerned 
u How concerned are you that your state’s fiscal 
condition will negatively affect your company in some way 
in the next 12 months? 
■ NOT 
AGGRESSIVE 
1. NH [2.00] 
2. AK [2.15] 
3. DE [2.17] 
4. OR [2.23] 
5. ME [2.31] 
■ NOT CONCERNED 
1. AK, ND [1.85] 
2. NH, UT [1.86] 
3. SD [1.91] 
4. AR, MT, NB, RI, 
VT, WY [1.92] 
5. OK [2.00] 
■ VERY 
AGGRESSIVE 
46. NJ [3.78] 
47. WA [3.81] 
48. TX [3.85] 
49. NY [4.25] 
50. CA [4.26] 
■ VERY CONCERNED 
46. MA [3.38] 
47. NJ [3.42] 
48. NY [3.95] 
49. CA [4.17] 
50. IL [4.20]
THE 2014 CFO STATE TAX SURVEY 4 
It isn’t difficult to determine whether 
the sale of goods or tangible personal 
property by an out-of-state business is 
an in-state sale. But how do you source 
income from the provision of services? 
“That’s the hard question everyone 
is wrestling with,” says Zoeller. 
The conventional method is cost of 
performance—where is the work done 
to make a service available? If most of 
the cost of performance of a service 
is incurred in a given state, all of the 
income from the performance of that 
service is apportioned to that state, no 
matter where the customers may be. 
“There is a lot of litigation around cost 
of performance,” says Zoeller. “Courts 
have interpreted it differently. The 
telecom companies are involved in 
litigation all over the county to figure 
out where their costs are for phone 
calls.” 
More than a dozen states have moved 
to a market-based, or customer-based, 
approach to sourcing service income, 
apportioning it to the state where the 
service is used or the benefits of the 
service are received. The problem 
is, with other states hewing to the 
older approach, companies can get 
whipsawed, says Duncan. 
“If one state is using cost of 
performance and I have my cost of 
performance in that state, all of the 
income from the performance of 
that service goes to that state,” he 
explains. “If I sell 10% of my services 
into a second state using market-based 
sourcing, ultimately I’m going to end 
up with 110% of my service income 
being taxed between those two states.” 
TAXING ISSUES 
i Over the next 12 months, how likely is each state to 
enact a major reform of its corporate income tax? 
1 = Not likely 
5 = Very likely 
1 = Not Aggressive 
5 = Very Aggressive 
o How would you rate each state’s stance on pursuing 
clawbacks of business tax incentives granted to individual 
companies? 
■ NOT LIKELY 
1. AK [1.58] 
2. SD [1.59] 
3. WY [1.61] 
4. ND [1.63] 
5. MT [1.67] 
■ NOT 
AGGRESSIVE 
1. AK [2.27] 
2. NV [2.45] 
3. FL [2.50] 
4. ID, KS [2.58] 
5. KY, PA [2.62] 
■ VERY LIKELY 
46. MA [2.60] 
47. NJ [2.61] 
48. IL [2.68] 
49. NY [2.87] 
50. CA [3.05] 
■ VERY 
AGGRESSIVE 
46. MA, MI [3.21] 
47. NJ [3.23] 
48. IL [3.36] 
49. NY [3.50] 
50. CA [3.76]
THE 2014 CFO STATE TAX SURVEY 5 
Adversarial Attitudes 
CFO’s latest state tax survey was 
conducted in October and November 
in cooperation with KPMG, yielding 
responses from 78 tax directors and 
other finance executives. Some of the 
results were nothing if not consistent 
with previous surveys: for example, 
California, New York, New Jersey, 
Massachusetts, and Michigan typically 
rank as having among the least fair and 
predictable tax environments, and this 
time around was no exception. 
Why do tax directors perennially give 
California and New York such low 
grades? Duncan says he can’t speak 
for them, but he says California’s 
“significant audit presence” may be 
unnerving to some taxpayers. “They 
delve into issues deeply,” he says. As 
for New York, its provision regarding 
combined reporting “is different than 
those in other states,” points out 
Duncan. “There is more flexibility in 
who gets combined and when they get 
combined, and I think that leads to a 
sense of unpredictability.” 
Zoeller says there are “many reasons” 
why corporate tax directors might 
dislike California and New York, but 
adds that they can be summed up 
as a pervasive “adversarial attitude 
toward taxpayers.” A “no-holds-barred 
approach to tax administration” is a 
hallmark of both states, he says, with 
tax officials “doing everything they can 
to see that the state gets its last penny.” 
But it doesn’t have to be that way, 
adds Zoeller. He says that in other 
states—and in pockets of California 
and New York as well—a different 
attitude can be discerned: “I work for 
your government, I’m here as your 
employee, and I’m trying to find the 
right answer and do the right thing.” 
TAXING ISSUES 
Copyright © 2014 CFO Publishing, LLC. All rights reserved. No part of this book 
may be reproduced, copied, transmitted, or stored in any form, by any means, 
without the prior written permission of CFO Publishing, LLC.

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Taxing Issues 2014 CFO State Tax Survey

  • 1. HOW TO BUY HR TECHNOLOGY Discretionary authority, economic nexus, and the taxing of services loom large in the state tax landscape. BY EDWARD TEACH SURVEY CFO TAXING ISSUES THE 2014 CFO STATE TAX SURVEY
  • 2. THE 2014 CFO STATE TAX SURVEY 1 The return of fiscal stability set the stage in 2013 for attempts to enact comprehensive tax reform. Significant changes were proposed in a half-dozen or so states, including North Carolina, Ohio, Louisiana, Nebraska, and Minnesota, generally either reducing or repealing income taxes, both business and individual, and replacing them with sales taxes. For the most part, these efforts failed. But there is still a fair amount of aggressiveness among the states in collecting additional income tax revenues from corporations, say observers. One way of doing so is by asserting economic nexus—a threshold of business activity that makes an out-of- state company subject to income tax (as opposed to sales and use tax) even without a physical presence in a state. The most aggressive states in this regard are California and New York, according to the latest edition of CFO’s survey of corporate tax directors, followed by New Jersey, Michigan, and Massachusetts. “They want to ensure that companies outside the state, whether they are making sales into the state or are conducting business in the state, are paying what they consider is their fair share of tax,” says Harley Duncan, managing director and state and local tax leader in KPMG’s Washington National Tax Practice. In California, for example, an out-of-state company triggers economic nexus if its sales in the state exceed the lesser of $500,000 or 25% of the company’s total sales. Other states continue to press out-of-state companies for income tax nexus in various ways. Occasionally they overreach. In May 2012, for example, high courts in West Virginia and Oklahoma struck down those states’ attempts to extend economic nexus to Scioto Insurance and ConAgra Brands, respectively, The last time CFO magazine conducted its state tax survey, in 2011, the nation’s fiscal condition was very different. The Great Recession had depleted state coffers, and legislatures were looking to companies to pony up more tax dollars. “The states are in a pure ‘money grab’ mode,” one tax director complained at the time. Today, the situation is brighter. Through the third quarter of 2013, total state tax revenues have grown for 15 consecutive quarters, according to the Nelson A. Rockefeller Institute of Government. Adjusted for inflation, the simple average quarterly growth rate over that period was 4.2%. TAXING ISSUES
  • 3. THE 2014 CFO STATE TAX SURVEY 2 neither of which had a physical presence in the state. (Scioto was licensing intellectual property to Wendy’s, the fast-food chain, while ConAgra was licensing the ability to use its brands to food distributors.) Discretionary Matters Some of the states’ aggressiveness can be seen in their growing use of discretionary authority, or alternative apportionment. “We’ve seen more and more states using discretionary authority, because they don’t like the answer they get when the rules as written in law are applied,” says Duncan. “Almost every state has a provision that says if our standard apportionment factor doesn’t fairly reflect the extent of your business activity in our state, we can use our discretionary authority to adjust that,” says Lee Zoeller, partner and practice group leader of the state tax group at law firm Reed Smith in Chicago. In some instances states have used their discretionary authority to counter aggressive tax planning on the part of some companies, says Zoeller. But in others they have effectively undone what companies view as normal business transactions, because they produce less tax and are therefore considered distortive. In recent cases involving subsidiaries TAXING ISSUES e What is your overall impression of the tax environment in each state? Survey respondents ranked states on a scale, with: 1 = very fair and predictable 5 = very unfair and unpredictable. 1 = Not Aggressive 5 = Very Aggressive r How would you rate each state’s stance on asserting income tax nexus when companies have only an economic presence in the state? ■ VERY FAIR AND PREDICTABLE 1. WY [1.89] 2. AK [2.11] 3. OK [2.26] 4. ND [2.32] 5. SD [2.33] ■ NOT AGGRESSIVE 1. SD [2.20] 2. NV [2.31] 3. VA, WY [2.33] 4. KS [2.42] 5. ME [2.44] ■ VERY UNFAIR AND UNPREDICTABLE 46. MI [3.33] 47. IL [3.62] 48. MA [3.67] 49. NJ [3.69] 50. CA, NY [3.82] ■ VERY AGGRESSIVE 46. MA [3.84] 47. MI [3.88] 48. NJ [4.11] 49. NY [4.30] 50. CA [4.54] The 2014 CFO State Tax Survey Results The charts on this page and the following pages highlight states ranked best and worst on six key measures.
  • 4. THE 2014 CFO STATE TAX SURVEY 3 of Wal-Mart and Delhaize America, North Carolina required the companies to file a consolidated return with the corporate parent to reflect their “true earnings” in the state. Appellate courts upheld these applications of discretionary authority. Following taxpayer and trade group discussions with the legislature, the state has since set some parameters for when it can use its discretionary authority, says Duncan. More than 20 states use unitary reporting, automatically taxing the combined income of the out-of-state subsidiary, other subsidiaries, and the corporate parent if they are deemed to constitute a unitary business. In November the Alaska Supreme Court affirmed the right of Alaska to tax the worldwide income of Tesoro, a Texas-based petroleum company. Tesoro had argued that some segments, like its pipeline business, should not be taxed by the state. Are They Being Served? One of the biggest current issues in state taxation is sales-factor sourcing. Most states have moved away from three-factor apportionment—equally weighting sales, property, and payroll—to either using sales alone or weighting sales at 80% or 90%. “They are effectively exporting the tax to companies outside the home state,” says Zoeller. Doing so lightens the tax burden on in-state companies and takes into account the increase in online sales by companies with no bricks and mortar in a state. “The states were losing a little of their tax base,” says Zoeller, “so they had to try to balance it out.” TAXING ISSUES t How would you rate each state’s stance on asserting sales and use tax nexus? 1 = Not Aggressive 5 = Very Aggressive 1 = Not Concerned 5 = Very Concerned u How concerned are you that your state’s fiscal condition will negatively affect your company in some way in the next 12 months? ■ NOT AGGRESSIVE 1. NH [2.00] 2. AK [2.15] 3. DE [2.17] 4. OR [2.23] 5. ME [2.31] ■ NOT CONCERNED 1. AK, ND [1.85] 2. NH, UT [1.86] 3. SD [1.91] 4. AR, MT, NB, RI, VT, WY [1.92] 5. OK [2.00] ■ VERY AGGRESSIVE 46. NJ [3.78] 47. WA [3.81] 48. TX [3.85] 49. NY [4.25] 50. CA [4.26] ■ VERY CONCERNED 46. MA [3.38] 47. NJ [3.42] 48. NY [3.95] 49. CA [4.17] 50. IL [4.20]
  • 5. THE 2014 CFO STATE TAX SURVEY 4 It isn’t difficult to determine whether the sale of goods or tangible personal property by an out-of-state business is an in-state sale. But how do you source income from the provision of services? “That’s the hard question everyone is wrestling with,” says Zoeller. The conventional method is cost of performance—where is the work done to make a service available? If most of the cost of performance of a service is incurred in a given state, all of the income from the performance of that service is apportioned to that state, no matter where the customers may be. “There is a lot of litigation around cost of performance,” says Zoeller. “Courts have interpreted it differently. The telecom companies are involved in litigation all over the county to figure out where their costs are for phone calls.” More than a dozen states have moved to a market-based, or customer-based, approach to sourcing service income, apportioning it to the state where the service is used or the benefits of the service are received. The problem is, with other states hewing to the older approach, companies can get whipsawed, says Duncan. “If one state is using cost of performance and I have my cost of performance in that state, all of the income from the performance of that service goes to that state,” he explains. “If I sell 10% of my services into a second state using market-based sourcing, ultimately I’m going to end up with 110% of my service income being taxed between those two states.” TAXING ISSUES i Over the next 12 months, how likely is each state to enact a major reform of its corporate income tax? 1 = Not likely 5 = Very likely 1 = Not Aggressive 5 = Very Aggressive o How would you rate each state’s stance on pursuing clawbacks of business tax incentives granted to individual companies? ■ NOT LIKELY 1. AK [1.58] 2. SD [1.59] 3. WY [1.61] 4. ND [1.63] 5. MT [1.67] ■ NOT AGGRESSIVE 1. AK [2.27] 2. NV [2.45] 3. FL [2.50] 4. ID, KS [2.58] 5. KY, PA [2.62] ■ VERY LIKELY 46. MA [2.60] 47. NJ [2.61] 48. IL [2.68] 49. NY [2.87] 50. CA [3.05] ■ VERY AGGRESSIVE 46. MA, MI [3.21] 47. NJ [3.23] 48. IL [3.36] 49. NY [3.50] 50. CA [3.76]
  • 6. THE 2014 CFO STATE TAX SURVEY 5 Adversarial Attitudes CFO’s latest state tax survey was conducted in October and November in cooperation with KPMG, yielding responses from 78 tax directors and other finance executives. Some of the results were nothing if not consistent with previous surveys: for example, California, New York, New Jersey, Massachusetts, and Michigan typically rank as having among the least fair and predictable tax environments, and this time around was no exception. Why do tax directors perennially give California and New York such low grades? Duncan says he can’t speak for them, but he says California’s “significant audit presence” may be unnerving to some taxpayers. “They delve into issues deeply,” he says. As for New York, its provision regarding combined reporting “is different than those in other states,” points out Duncan. “There is more flexibility in who gets combined and when they get combined, and I think that leads to a sense of unpredictability.” Zoeller says there are “many reasons” why corporate tax directors might dislike California and New York, but adds that they can be summed up as a pervasive “adversarial attitude toward taxpayers.” A “no-holds-barred approach to tax administration” is a hallmark of both states, he says, with tax officials “doing everything they can to see that the state gets its last penny.” But it doesn’t have to be that way, adds Zoeller. He says that in other states—and in pockets of California and New York as well—a different attitude can be discerned: “I work for your government, I’m here as your employee, and I’m trying to find the right answer and do the right thing.” TAXING ISSUES Copyright © 2014 CFO Publishing, LLC. All rights reserved. No part of this book may be reproduced, copied, transmitted, or stored in any form, by any means, without the prior written permission of CFO Publishing, LLC.