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WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH
HACKING
–
WAS SICH HINTER
DEM BUZZWORD
VERBIRGT.
LUKAS DIEM
WESTHIVE CONSULTING
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
WAS ZUR HÖLLE
IST GROWTH HACKING?
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
ENTSTANDEN
AUS DEM TYPISCHEN
DILEMMA DER STARTUP-WELT…
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
MAXIMALER (WACHSTUMS-) DRUCK
MINIMALE MITTEL
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING IST
NICHT NUR FÜR STARTUPS RELEVANT
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
John Wanamaker
Amerikanischer Marketingpionier
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING IST
DIE NÄCHSTE EVOLUTIONSSTUFE
IM MARKETING
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
AKQUISITIONSKOSTENZIELGRUPPEN
FRAGMENTIERUNG
KANALVIELFALT
DIE HERAUSFORDERUNG FÜR STARTUPS UND CORPORATES
ES WIRD IMMER SCHWIERIGER, KUNDEN ZU ERREICHEN
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
–
KÖNNEN WIR ES UNS LEISTEN,
KEINE GROWTH HACKER ZU SEIN?
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING IST
METHODIK UND MINDSET
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
KOMMUNIKATION / WERBUNG GROWTH HACKING
OUTPUT OUTCOME
«Wir wissen, was richtig ist.» «Wir finden heraus, was richtig ist.»
GROWTH HACKING ANSATZ VS. KLASSISCHES HERANGEHENSWEISE
GROWTH HACKING FOKUSSIERT AUF WIRKUNG
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING ANSATZ
GROWTH-HACKS ENTLANG DES SALES FUNNELS
ACTIVATION
Get people to try your product.
RETENTION
Engage with them to form long lasting
relationship.
REFERRAL
Involve existing customers to invite
their peers to use your product.
REVENUE
Build a constant revenue stream to make
the business sustain
ACQUISITION
Find a cost-effective channel to take your
product or service to your target audience.
KOMMUNIKATION
WERBUNG
GROWTH HACKING
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
HACKING MIT METHODE -
UNSER PROZESS IN 5 SCHRITTEN
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
Product-Market-Fit und tiefes Verständnis des Kundenverhaltens.
Customer Centricity!
Definition wirklich wachstumsrelevanter KPI entlang des Funnels
Entwicklung von Hypothesen zur Verbesserung dieser KPI
Experimente, um die Hypothesen zu testen. Hier gilt es, mutig zu sein.
Ständige Wirkungsmessung und Optimierung
GROWTH HACKING PROZESS
DIE 5 GRUNDPFEILER VON GROWTH HACKING
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
Ressourceneinsatz
Growth HackExperimente mit
geringem Risiko
Existenzbedrohend Hohes Risiko /
Hoher Ertrag
Potenzieller Impact
GROWTH HACKING ANSATZ
ZENTRAL: PRIORISIERUNG DER RICHTIGEN MASSNAHMEN
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING ANSATZ
NACH DEM HACK IST VOR DEM HACK: GROWTH HACKING IST ITERATIV!
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
ES BEGINNT MIT
CUSTOMER CENTRICITY
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
KNOW YOUR CUSTOMER
UM POTENZIELLE HACKS ZU IDENTIFIZIEREN MUSS ICH VERSTEHEN:
Zielgruppe Distribution Produkt
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
MARKETING? SALES? IT?
WER HAT DEN HUT AUF?
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
DATA SCIENCE TECHNOLOGIE
KREATION
GROWTH
HACKING
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
EIN GROWTH HACKER IST…
.FOKUSSIERT
.ANALYTISCH
.TECHNOLOGIEAFFIN
.KREATIV
A B E R V O R A L L E M E I N E S …
DATA SCIENCE TECHNOLOGIE
KREATION
GROWTH
HACKING
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
GROWTH HACKING ANSATZ
GROWTH HACKER ≠ MARKETEER
Data Analytics
& Testing
Software
Engineering
& Automation
Creative
Marketing
GH
08
Das Skillset eines Growth Hackers
− Fokussiert
− Kreativ
− Technologieaffin
− Mutig
− Analytisch
− Analytisch
− Analytisch !
Dramatisieren und animieren
MUTIG
–
WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19
STAY IN TOUCH…
Westhive Consulting
consulting.westhive.com
info@westhive.com
+41 (0) 43 444 68 00
Hardturmstrasse 161
8005 Zurich | Switzerland

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Growth Hacking - Was sich hinter dem Buzzword verbirgt.

  • 1. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING – WAS SICH HINTER DEM BUZZWORD VERBIRGT. LUKAS DIEM WESTHIVE CONSULTING
  • 2. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 WAS ZUR HÖLLE IST GROWTH HACKING? –
  • 3. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 ENTSTANDEN AUS DEM TYPISCHEN DILEMMA DER STARTUP-WELT… –
  • 4. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 MAXIMALER (WACHSTUMS-) DRUCK MINIMALE MITTEL –
  • 5. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING IST NICHT NUR FÜR STARTUPS RELEVANT –
  • 6. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 John Wanamaker Amerikanischer Marketingpionier
  • 7. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING IST DIE NÄCHSTE EVOLUTIONSSTUFE IM MARKETING –
  • 8. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 AKQUISITIONSKOSTENZIELGRUPPEN FRAGMENTIERUNG KANALVIELFALT DIE HERAUSFORDERUNG FÜR STARTUPS UND CORPORATES ES WIRD IMMER SCHWIERIGER, KUNDEN ZU ERREICHEN
  • 9. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 – KÖNNEN WIR ES UNS LEISTEN, KEINE GROWTH HACKER ZU SEIN?
  • 10. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING IST METHODIK UND MINDSET –
  • 11. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 KOMMUNIKATION / WERBUNG GROWTH HACKING OUTPUT OUTCOME «Wir wissen, was richtig ist.» «Wir finden heraus, was richtig ist.» GROWTH HACKING ANSATZ VS. KLASSISCHES HERANGEHENSWEISE GROWTH HACKING FOKUSSIERT AUF WIRKUNG
  • 12. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING ANSATZ GROWTH-HACKS ENTLANG DES SALES FUNNELS ACTIVATION Get people to try your product. RETENTION Engage with them to form long lasting relationship. REFERRAL Involve existing customers to invite their peers to use your product. REVENUE Build a constant revenue stream to make the business sustain ACQUISITION Find a cost-effective channel to take your product or service to your target audience. KOMMUNIKATION WERBUNG GROWTH HACKING
  • 13. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 HACKING MIT METHODE - UNSER PROZESS IN 5 SCHRITTEN –
  • 14. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 Product-Market-Fit und tiefes Verständnis des Kundenverhaltens. Customer Centricity! Definition wirklich wachstumsrelevanter KPI entlang des Funnels Entwicklung von Hypothesen zur Verbesserung dieser KPI Experimente, um die Hypothesen zu testen. Hier gilt es, mutig zu sein. Ständige Wirkungsmessung und Optimierung GROWTH HACKING PROZESS DIE 5 GRUNDPFEILER VON GROWTH HACKING
  • 15. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 Ressourceneinsatz Growth HackExperimente mit geringem Risiko Existenzbedrohend Hohes Risiko / Hoher Ertrag Potenzieller Impact GROWTH HACKING ANSATZ ZENTRAL: PRIORISIERUNG DER RICHTIGEN MASSNAHMEN
  • 16. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING ANSATZ NACH DEM HACK IST VOR DEM HACK: GROWTH HACKING IST ITERATIV!
  • 17. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 ES BEGINNT MIT CUSTOMER CENTRICITY –
  • 18. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 KNOW YOUR CUSTOMER UM POTENZIELLE HACKS ZU IDENTIFIZIEREN MUSS ICH VERSTEHEN: Zielgruppe Distribution Produkt
  • 19. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 MARKETING? SALES? IT? WER HAT DEN HUT AUF? –
  • 20. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 DATA SCIENCE TECHNOLOGIE KREATION GROWTH HACKING
  • 21. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 EIN GROWTH HACKER IST… .FOKUSSIERT .ANALYTISCH .TECHNOLOGIEAFFIN .KREATIV A B E R V O R A L L E M E I N E S … DATA SCIENCE TECHNOLOGIE KREATION GROWTH HACKING
  • 22. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 GROWTH HACKING ANSATZ GROWTH HACKER ≠ MARKETEER Data Analytics & Testing Software Engineering & Automation Creative Marketing GH 08 Das Skillset eines Growth Hackers − Fokussiert − Kreativ − Technologieaffin − Mutig − Analytisch − Analytisch − Analytisch ! Dramatisieren und animieren MUTIG –
  • 23. WESTHIVE CONSULTING | GROWTH HACKING SESSION | 30.10.19 STAY IN TOUCH… Westhive Consulting consulting.westhive.com info@westhive.com +41 (0) 43 444 68 00 Hardturmstrasse 161 8005 Zurich | Switzerland