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Universidad de Alicante
Redes Sociales y
Marketing en el siglo XXI
Luz Ma
Contents
Trends
Definition
Major social networks
Tradicional media vs social media
Facebook and its recent updates
El uso de las redes sociales en el Marketing
• Two Broke Girls
• Season 4, episode 1
• http://www.seriesflv.net/ver/dos-chicas-sin-
blanca-4x01.html
Qué es social media marketing
• Social media marketing is the process of gaining website
traffic or attention through social media sites.
• Social media marketing programs usually center on efforts
to create content that attracts attention and encourages
readers to share it across their social networks. The
resulting electronic word of mouth refers to any statement
consumers share via the Internet (e.g., web sites, social
networks, instant messages, news feeds) about an event,
product, service, brand or company. When the underlying
message spreads from user to user and presumably
resonates because it appears to come from a trusted,
third-party source, as opposed to the brand or company
itself, this form of marketing results in earned media rather
than paid media.
Major findings
• Marketers place very high value on
social media: A significant 92% of marketers
indicate that social media is important for their
business, up from 86% in 2013.
• Facebook and LinkedIn are the two
most important social networks for
marketers. When forced to only select one
platform, 54% of marketers selected Facebook,
followed by LinkedIn at 17%.
Usuarios
1.28 Billion
FACEBOOK
540 million
GOOGLE+
255 million
TWITTER
187 Million
LINKEDIN
Google+
• Google+ allows for more
direct and personal
relationships.
• Unique functionality of
hangouts (live video chats).
• G+ profiles helps you to get
potential big impact on
search engine page results.
• It allows to join communities
to discuss about business .
Linkedin • This helps you to find Business
Partners, Clients and Service
Providers.
• LinkedIn Recommendation is the
ultimate way to boost your
company’s credibility and gain
new clients.
• LinkedIn allows you to make your
profile information available for
search engines to index.
• LinkedIn Groups represent a
fantastic opportunity for
businesses to network and grow.
Las redes sociales
So, which one do you use?
Pinterest • Pinterest is a virtual pin board
incorporated within a social
network, think of it as a digital
scrapbooking.
• Organize your pin boards in
categories that define the
products and services that you
offer.
• Pinterest is an amazing source
of traffic, leads and sales.
• Allows you to Interact and
engagement with targeted
audience.
Categories
Social Media
C to C review Websites
Yelp, Tripadvisor
Social commerce
Pinterest,
Facebook
Images
Instagram, Vine
Conversation
Twitter, Facebook,
Tumblr
SEO
• Search engine optimization (SEO), es el proceso
de mejorar la visibilidad de un sitio web en los
resultados orgánicos de los diferentes buscadores.
• En los últimos años, la generalización de las
estrategias de posicionamiento en buscadores y
su implementación en un mayor número de
websites, han logrado generar la consciencia que
ocupar los primeros puestos en las páginas de
resultados puede ser crucial para un sitio.
SEO (Search engine optimization)
The actual search terms or
keywords typed into
search engines
What people
search for
Which search
engines are
preferred by
their targeted
audience
How search engines work
Las
consideraciones
de SEO
A
D B
C
Cookie
• Cookie is a small piece of data sent from a website and
stored in a user's web browser while the user is
browsing that website. Every time the user loads the
website, the browser sends the cookie back to the server
to notify the website of the user's previous activity.
Cookies were designed to be a reliable mechanism for
websites to remember stateful information (such as
items in a shopping cart) or to record the user's
browsing activity (including clicking particular
buttons, logging in, or recording which pages were
visited by the user as far back as months or years ago).
How Facebook Exchange works
Traditional media vs Social media
Two-way conversation
Free platform
One-on-one marketing
Informal language
Active involvement
One-way conversation
Paid platform
Mass marketing
Formal language
Passive involvement
Social media Traditional media
Social media vs Traditional media
Why social media are taken
by business people?
5
4
3
2
1
To get a wide exposure
Spread a message professional manner.
Build a tremendous relationship even with
unknown people
The customer can interact directly
with the companies
“Word of mouth” – this is maximum business
people concentrated on.
The benefits of social media
Word-of-mouth advertising
Improved audience
reach and influence
Increased customer
loyalty and trust
Company branding
Improved brand
awareness
Improved social signals
Social media
Remove Unpaid Plugs in User News Feeds
• From January 2015, advertisers on
Facebook now have to buy ads for every
post that they want to display on their fans’
newsfeed.
• Apparently, this step was taken by
Facebook to cater to thousands of their
users who reported being unhappy by the
amount of promotional posts appearing on
their newsfeed.
Rolling out the Facebook ‘Buy’ button.
• This feature will
allow buyers to
purchase goods
directly on
Facebook without
landing onto some
other websites.
Facebook is
partnering with
‘Stripe’ to power
this feature.
The Ad preferences option
• Ad preferences will
allow people on
Facebook to share
what they are and
they are not
interested in, which
means advertisers will
be able to reach
audiences more
accurately.
Trends
• Investment in Social Media Will Become a
Necessity, Not a Luxury
• Google+ Will Become a Major Factor
• Image-Centric Networks Will See Huge
Success
• We’ll Witness the Rise of Micro-Video
• Foursquare Will Decline Sharply
• MySpace, Love it or Hate it, Will Grow
• LinkedIn Will Become a Major Player for B2B
Business Growth
Preguntas
Which social networking
sites do you think we should
be watching?
Which do you think are
on their last legs?
Universidad de Alicante
Luz Ma
Thank You!

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Redes Sociales y Marketing en el siglo XXI

  • 1. Universidad de Alicante Redes Sociales y Marketing en el siglo XXI Luz Ma
  • 2. Contents Trends Definition Major social networks Tradicional media vs social media Facebook and its recent updates
  • 3. El uso de las redes sociales en el Marketing • Two Broke Girls • Season 4, episode 1 • http://www.seriesflv.net/ver/dos-chicas-sin- blanca-4x01.html
  • 4. Qué es social media marketing • Social media marketing is the process of gaining website traffic or attention through social media sites. • Social media marketing programs usually center on efforts to create content that attracts attention and encourages readers to share it across their social networks. The resulting electronic word of mouth refers to any statement consumers share via the Internet (e.g., web sites, social networks, instant messages, news feeds) about an event, product, service, brand or company. When the underlying message spreads from user to user and presumably resonates because it appears to come from a trusted, third-party source, as opposed to the brand or company itself, this form of marketing results in earned media rather than paid media.
  • 5. Major findings • Marketers place very high value on social media: A significant 92% of marketers indicate that social media is important for their business, up from 86% in 2013. • Facebook and LinkedIn are the two most important social networks for marketers. When forced to only select one platform, 54% of marketers selected Facebook, followed by LinkedIn at 17%.
  • 6. Usuarios 1.28 Billion FACEBOOK 540 million GOOGLE+ 255 million TWITTER 187 Million LINKEDIN
  • 7. Google+ • Google+ allows for more direct and personal relationships. • Unique functionality of hangouts (live video chats). • G+ profiles helps you to get potential big impact on search engine page results. • It allows to join communities to discuss about business .
  • 8. Linkedin • This helps you to find Business Partners, Clients and Service Providers. • LinkedIn Recommendation is the ultimate way to boost your company’s credibility and gain new clients. • LinkedIn allows you to make your profile information available for search engines to index. • LinkedIn Groups represent a fantastic opportunity for businesses to network and grow.
  • 9. Las redes sociales So, which one do you use?
  • 10. Pinterest • Pinterest is a virtual pin board incorporated within a social network, think of it as a digital scrapbooking. • Organize your pin boards in categories that define the products and services that you offer. • Pinterest is an amazing source of traffic, leads and sales. • Allows you to Interact and engagement with targeted audience.
  • 11. Categories Social Media C to C review Websites Yelp, Tripadvisor Social commerce Pinterest, Facebook Images Instagram, Vine Conversation Twitter, Facebook, Tumblr
  • 12. SEO • Search engine optimization (SEO), es el proceso de mejorar la visibilidad de un sitio web en los resultados orgánicos de los diferentes buscadores. • En los últimos años, la generalización de las estrategias de posicionamiento en buscadores y su implementación en un mayor número de websites, han logrado generar la consciencia que ocupar los primeros puestos en las páginas de resultados puede ser crucial para un sitio.
  • 13. SEO (Search engine optimization) The actual search terms or keywords typed into search engines What people search for Which search engines are preferred by their targeted audience How search engines work Las consideraciones de SEO A D B C
  • 14. Cookie • Cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items in a shopping cart) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited by the user as far back as months or years ago).
  • 16. Traditional media vs Social media
  • 17. Two-way conversation Free platform One-on-one marketing Informal language Active involvement One-way conversation Paid platform Mass marketing Formal language Passive involvement Social media Traditional media Social media vs Traditional media
  • 18. Why social media are taken by business people? 5 4 3 2 1 To get a wide exposure Spread a message professional manner. Build a tremendous relationship even with unknown people The customer can interact directly with the companies “Word of mouth” – this is maximum business people concentrated on.
  • 19. The benefits of social media Word-of-mouth advertising Improved audience reach and influence Increased customer loyalty and trust Company branding Improved brand awareness Improved social signals Social media
  • 20. Remove Unpaid Plugs in User News Feeds • From January 2015, advertisers on Facebook now have to buy ads for every post that they want to display on their fans’ newsfeed. • Apparently, this step was taken by Facebook to cater to thousands of their users who reported being unhappy by the amount of promotional posts appearing on their newsfeed.
  • 21. Rolling out the Facebook ‘Buy’ button. • This feature will allow buyers to purchase goods directly on Facebook without landing onto some other websites. Facebook is partnering with ‘Stripe’ to power this feature.
  • 22. The Ad preferences option • Ad preferences will allow people on Facebook to share what they are and they are not interested in, which means advertisers will be able to reach audiences more accurately.
  • 23. Trends • Investment in Social Media Will Become a Necessity, Not a Luxury • Google+ Will Become a Major Factor • Image-Centric Networks Will See Huge Success • We’ll Witness the Rise of Micro-Video • Foursquare Will Decline Sharply • MySpace, Love it or Hate it, Will Grow • LinkedIn Will Become a Major Player for B2B Business Growth
  • 24. Preguntas Which social networking sites do you think we should be watching? Which do you think are on their last legs?