Training

1. OtherInsurance—willuse 2STEP CHECK o BCBS o UHC
o AETNA o CIGNA o ETC --- If u here these FIRST:YOU NEED TO MAKE SURE THEY HAVE IT WITH
MEDICARE. ( if theyDO go to the 2 stepcheck)
IF NO – continue script2 stepcheck:
1. Is yoursecondaryinsurance amedicare supplementoradvantage plan?
If advantage:TO TRANSFER- WARMHANDOFF—ADVANTAGETRANSFER
If supplement:askthe 2ndquestion
2. Do youhave to pay a monthlypremiumorisit takendirectlyfromyour social security check?
(advantage) (the goodnewsisthat…)
If payingmonthly(w/outamount)–SUPPLEMENT TRANSFER(The licensedmedicare specialistwill
try to save moneyonyour premium)(Ihave toconnect….)
If takendirectly – ADVANTAGETRANSFER
*If theysaidI’mpaying($80-ABOVE) --- supplement
*if theysaid I’mpaying(below$80) --- advantage transfer
**if theysaidI’mpaying$140 or $150—might be an estimate forthere original medicare (Medicare
A&B) so youneedto clarify:“DOYOU PAY $140/$150 for yoursupplementpremiumplus$148 to your
medicare A&B?