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DISMOIOU & COCA COLA

By: Marie Charbonnier, Akram Nehmé and
           Alexandra Humnicki
What is SoLoMo?
 Short for Social, Local and Mobile

 Underlines and follows the success of changing
  technology

 Creates a synergy between social networks, geo-
  localization and smart-phones.

 Allows company to assist customers in real time and
  space to selling points

 Inspires brands to create new tools and methods of
  interacting with their customers
How can a SoLoMo Campaign be
             Successful?
 Firstly, focus on the target: their needs & habits


 Secondly, must be innovating, entertaining, or useful, but
 simple and easy to use and understand and relevant to the
 company’s products

 R4- right people, right activities, right places, right time


 The use of SoLoMo, must be a social connection offering
 more than simply promotions and reductions.
A Case Study: Dismoiou &
                    Coca-Cola
         Dismoiou                                 Coca-Cola

 SoLoMo mobile application             Works with Dismoiou to create
 Geo-localizes the user to offer    innovating geo-localized
  them a search engine in order      marketing operations:
  to find products & services        promotions, communication
  around the consumer                on selling points, and to
                                     create a buzz on social
 Creates a social community to
                                     media.
  rate and comment various
  points of interests               An example: Coca-Cola &
                                     Subway: creation of an online
 Virtual word of mouth adapting
                                     ‘scratch’ game that allows
  information to the users profile
                                     customers to win a PS3 when
                                     in a Subway
               Dismoiou & Coca –Cola    Coca-Cola & Subway
Defining the Success of SoLoMo
 Success Criteria's:
    * Numbers of participants
    * Increase revenues /sales
    * Immediate echoes in various medias, internet sites, etc…
    * Buzz on social networks
    * Brand notoriety in surveys
    * Data Collection and data analysis
 Results for the Dismoiou & Coca-Cola:
    * Significant increase in sales revenue
     * Positive feedback on the web
     * Improve customer relationship by offering interesting
 advantages
     * Allows the company to know where their products are mostly
 sold (data analysis on selling points)
For Who is SoLoMo?
 Best used by companies who have numerous selling points and
 for whom customers will be willing to engage with the brand due
 to a strong brand identity

 Companies whose target group is relatively young (18-40 years
 old) and very agile with smart-phones

 Best used by companies with a large budget and already well
 implemented on the market (e.g Coca-Cola, Jimmy
 Choo, American Express, Nike, Starbucks etc…)

 The Company must have selling points in concrete places (e.g
 not like youtube etc…) due to the need for concrete meeting
 points between the company and the customers.
And For the Hospitality Industry?
 Because the industry is based on location and an interaction
  between the company and customers, SoLoMo seems to be a
  perfect marketing tool for this industry, especially in term of
  customer loyalty, but also enhancing guests to share their
  comments/experiences on social media.




 Furthermore, the use of SoLoMo, must involve a win-win
  situation. For example, if a hotel wants its guests to share their
  positive experience, the guest should be rewarded, for example
  through loyalty points.

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Dismoiou & coca cola

  • 1. DISMOIOU & COCA COLA By: Marie Charbonnier, Akram Nehmé and Alexandra Humnicki
  • 2. What is SoLoMo?  Short for Social, Local and Mobile  Underlines and follows the success of changing technology  Creates a synergy between social networks, geo- localization and smart-phones.  Allows company to assist customers in real time and space to selling points  Inspires brands to create new tools and methods of interacting with their customers
  • 3. How can a SoLoMo Campaign be Successful?  Firstly, focus on the target: their needs & habits  Secondly, must be innovating, entertaining, or useful, but simple and easy to use and understand and relevant to the company’s products  R4- right people, right activities, right places, right time  The use of SoLoMo, must be a social connection offering more than simply promotions and reductions.
  • 4. A Case Study: Dismoiou & Coca-Cola Dismoiou Coca-Cola  SoLoMo mobile application  Works with Dismoiou to create  Geo-localizes the user to offer innovating geo-localized them a search engine in order marketing operations: to find products & services promotions, communication around the consumer on selling points, and to create a buzz on social  Creates a social community to media. rate and comment various points of interests  An example: Coca-Cola & Subway: creation of an online  Virtual word of mouth adapting ‘scratch’ game that allows information to the users profile customers to win a PS3 when in a Subway Dismoiou & Coca –Cola Coca-Cola & Subway
  • 5. Defining the Success of SoLoMo  Success Criteria's: * Numbers of participants * Increase revenues /sales * Immediate echoes in various medias, internet sites, etc… * Buzz on social networks * Brand notoriety in surveys * Data Collection and data analysis  Results for the Dismoiou & Coca-Cola: * Significant increase in sales revenue * Positive feedback on the web * Improve customer relationship by offering interesting advantages * Allows the company to know where their products are mostly sold (data analysis on selling points)
  • 6. For Who is SoLoMo?  Best used by companies who have numerous selling points and for whom customers will be willing to engage with the brand due to a strong brand identity  Companies whose target group is relatively young (18-40 years old) and very agile with smart-phones  Best used by companies with a large budget and already well implemented on the market (e.g Coca-Cola, Jimmy Choo, American Express, Nike, Starbucks etc…)  The Company must have selling points in concrete places (e.g not like youtube etc…) due to the need for concrete meeting points between the company and the customers.
  • 7. And For the Hospitality Industry?  Because the industry is based on location and an interaction between the company and customers, SoLoMo seems to be a perfect marketing tool for this industry, especially in term of customer loyalty, but also enhancing guests to share their comments/experiences on social media.  Furthermore, the use of SoLoMo, must involve a win-win situation. For example, if a hotel wants its guests to share their positive experience, the guest should be rewarded, for example through loyalty points.