Slides from Matt Heusser's Keynote Speech at the Software Test Professionals Conference 2011.

1. Matthew Heusser
matt@xndev.com

2. Portfolio
 Projects  QA Personnel
Web 2.0 Bob, Joe, John
Customer Interface Samantha, Pete, Paul
DB Upgrade Sally, Christine, Eric
Data Warehouse ?
SquareCalc Maintenance ?
Business Intelligence ?

3. Portfolio
 Projects  QA Personnel
Web 2.0 Bob, Joe, John
Customer Interface Samantha, Pete, Paul
DB Upgrade Sally, Christine, Eric
Data Warehouse ?
SquareCalc Maintenance ?
Business Intelligence ?

4. Portfolio
 Projects  QA Personnel
Web 2.0 Bob
Customer Interface Joe, John
DB Upgrade Samantha
Data Warehouse Eric
SquareCalc Maintenance Pete
Business Intelligence Paul
Sally
Christine

5. Portfolio
 Projects  QA Personnel
Web 2.0 Bob
Customer Interface Joe, John
DB Upgrade Samantha
Data Warehouse Eric
SquareCalc Maintenance Pete
Business Intelligence Paul
X
Sally
Christine

6. Portfolio
 Projects  QA Personnel
Web 2.0 Bob
Customer Interface Joe, John
DB Upgrade Samantha
Data Warehouse Eric, Pete
SquareCalc Maintenance Sally
Business Intelligence Christine

7. Failure Demand
Automation
will
Save Us!

8. Failure Demand
Automation
will
Save Us! X

9. Failure Demand
X
Automation
will
Save Us! X

10. Failure Demand
X
Automation
will
Save Us! X

11. This Guy….

12. Never Be Blocked

13. How Do We Spend Our Time?
Percent of Time
Project Meetings
Team Meetings
20%
20%
Documentation and Research
Auditing Requirements
10%
20% Email and Following Up
5% Company and HR Meetings and
5% 20% issues
Actually Testing

14. Time Tracking – In Detail
Percent of Time
Project Meetings
5%
Team Meetings
5%
20%
5% Documentation and Research
5%
Auditing Requirements
10% Email and Following Up
20% Company and HR Meetings and
5% issues
Setting Up Test Environments
5%
Reproducing and Documenting
20%
Problems
Re-Testing Fixes

15. Time Tracking - Potential
Percent of Time
Project Meetings
Team Meetings
10%
Documentation and Research
10%
Auditing Requirements
10% Email and Following Up
53% Company and HR Meetings and
2% issues
Setting Up Test Environments
2%
Reproducing and Documenting
5% Problems
2% Re-Testing Fixes
3%
3%

16. Eliminate expensive handoffs

17. Achieve One-piece flow

18. Compress your regression-test cadence
 Examine your bugs – do these tests ever find any?
 Examine your test strategy – betas, staging, risks you
could take, seams in the application
 Use automation for setup, to drive the app, to
eliminate routine tasks, and so on.
 Create a zero-issues regression test standard

19. Conclusions
 Never be blocked
 “Three Strikes And You Are Not Out!”
 Bottlenecks impact throughput
 Limit accidental activities (Time Tracking)
 Eliminate expensive handoffs and delays
 Eliminate tests that don’t find bugs
 Be targeted in communicating about risk
 Get Testing Flowing!

20. Questions, Answers,
and More!

21. Matthew Heusser
matt@xndev.com