There is something that will come with SP 2010 that changes the game for Enterprises and Content. This is it, and what to do about it.

1. SharePoint 2010 Killer App Who Let The Content Out? Perth SharePoint User Group – Session 1, Thurs 15th April 2010 Mike Stringfellow IT Consultant Seven Sigma Business Solutions mike.stringfellow@sevensigma.com.au

2. SharePointer or Serial Killer? © Seven Sigma Business Solutions. www.sevensigma.com.au

3. SharePointer or Serial Killer –Results For the record, here are my answers (draw your own conclusions!): 1.e (but fail so go with a), 2.c, 3.b, 4.d. This might work for a presentation, but alternatively for teams a 'key learning styles' and 'dominant personality trait' survey will suffice, plus help you build a well balanced team! Maybe those should be an OOtB site survey template? © Seven Sigma Business Solutions. www.sevensigma.com.au

4. About Mike ‘ MOSSuMS’ Stringfellow Seven Sigma Business Solutions www.sevensigma.com.au mike.stringfellow@sevensigma.com.au 20 years of IT in Perth, Sydney Dublin and the UK IS Consultant, SharePoint specialist, .net programmer Geek in denial: Do not have an Android or iPhone. Yet. Blogs and rants on G’DayMOSSuMS

5. Session Agenda Setting the SceneA more useful survey and what users hate The UnveilingWho is that masked killer app? Why Do we need it and what does it do for us? Its Apps and Details What it is, and what it isn’t A Calm Oasis Suck it up and get your JABS here Care-factor Who does, and The Luddites MicroSofty 2010 Why it’s a winner, but don’t forget 2007 The Timetable For MS and the REST of them What it Looks Like Where to pigeonhole it Get Ready What should we do about it Further Resources Where to find out more Questions And even maybe some answers © Seven Sigma Business Solutions. www.sevensigma.com.au

6. A More Useful Survey To set the scene, ask yourself these questions: How many content stores (silos!) do you have? Do you have one interface to access them? Can you search across them? How do you intend to upgrade or change them? Are you considering buying new tools to help with these issues? Do you have a policy or architectural standard to guide these IM decisions? © Seven Sigma Business Solutions. www.sevensigma.com.au

7. The Vendors view ECM where information lives © Seven Sigma Business Solutions. www.sevensigma.com.au

8. The Users View ECM where documents go to die © Seven Sigma Business Solutions. www.sevensigma.com.au

9. What is that masked killer App? OASIS CMIS Organisation for the Advancement of Structured Information Standards Content Management Interoperability Services (not a punchy Manchester band) © Seven Sigma Business Solutions. www.sevensigma.com.au

10. (WHAT’S THE STORY) MORNING GLORY ? Initiated, backed & driven by MS, EMC and IBM – small suppliers then Sorry, it’s actually an interface standard  – a snappy name as usual How would they name an e-book like the Kindle? – Advanced Personal Productivity Leveraging Enterprise’s Information Publishing Access Device APP LEIP AD? © Seven Sigma Business Solutions. www.sevensigma.com.au

11. “The last major enabler required for enterprise-wide content and knowledge management” - Me EMC CTO “The SQL of content” IBM Architect Al Brown Standardisation grew RDB market 10 - 20 times. CMIS is this for ECM. Targets core (“good enough”) DMS functionality – a domain model over service and web style protocols A Vendor standard – can be added to for product ‘differentiation’ Open source vendor early adopters – also iPhone, Android, Adobe AIR and browser plug-ins Forward looking integrators and ecosystem suppliers – they can see the opportunities © Seven Sigma Business Solutions. www.sevensigma.com.au

12. Why do we need it? Nuxeo CMIS Overview (slide 8) © Seven Sigma Business Solutions. www.sevensigma.com.au

13. What will it do for you? No more vendor lock-in Maybe! As a vendor standard they are free to extend it, and there are some optional elements... Easier upgrades and migrations Content stored everywhere, accessed anywhere. No more silos? Probably not, as this depends on YOU. E.g. No central meta data definition, no directory/discovery service, no central policy/rule enforcement, no events… © Seven Sigma Business Solutions. www.sevensigma.com.au

14. What else will it do for you? Language Agnostic & more than File Management Addresses DMS to DMS, some Web content needs Consumption in mash-ups, and search access Can be bolted on to any existing app, or store. CMIS already exists for files systems How long before we see CMIS servers? Remember Pick, Oracle Internet FS, WinFS (ok, bad examples!) May be added to browsers ‘OOtB’ Even if it only impacts ECM, that’s huge for all of us © Seven Sigma Business Solutions. www.sevensigma.com.au

16. For thin clients and browser mash-ups

17. Or migrations and transformationsNuxeo CMIS Overview (slide 14) © Seven Sigma Business Solutions. www.sevensigma.com.au

19. Or maybe Web Content Publishing…Word of Pie - The Point of CMIS slide deck (slide 9) © Seven Sigma Business Solutions. www.sevensigma.com.au

21. CMIS – in fact, content everywhere Alfresco BPMS & ECM pdf (page 16) © Seven Sigma Business Solutions. www.sevensigma.com.au

22. CMIS – One Agile ECM Enabler Most of us know what Agile Dev stands for Agile ECM is now part of the marketing hype also http://www.cmswire.com/cms/information-management/an-agile-enterprise-cms-whats-that-007279.php © Seven Sigma Business Solutions. www.sevensigma.com.au

23. CMIS – details Version 1.0 voting closes on 30th April Needs 49 yes and 0 no votes. Watch the votes here: http://www.oasis-open.org/committees/ballot.php?id=1864 UPDATE: Made it with a record 74 to 0 votes! Don’t worry, I’m not going to open up the standard! Once again, only if you have insomnia Initial DMS and SOAP history shows in design details i.e. don’t expect web content bells and whistles Includes an extension of SQL for search access. But missing search result ranking when federating © Seven Sigma Business Solutions. www.sevensigma.com.au

24. CMIS – more details Domain model has four primary data types Documents, folders, relationships, policies, & collections. Supports eight channels (aka web services) Repository, Navigation, Object, Multi-Filing, Discovery, Relationship, Policies and ACL. WCF delivers MTOM, WS-I Basic Profile 1.1, Basic Security Profile 1.0 & WS-Security 1.1. CMIS 2.0 requirements already being collated © Seven Sigma Business Solutions. www.sevensigma.com.au

25. What it isn’t (yet) The interface provides the basics only. That’s why CMIS 2.0 is a real opportunity. It’s not complete for full ECM, Web Content Management, Source Control or Web 2 But it is already being co-opted & extended in these roles. A magic bullet. The integrators have recognised that it will give them access to a huge ecosystem, but the decisions around discovery, what the meta data means and where that data should go will still be their bread and butter. Not the only game in town. © Seven Sigma Business Solutions. www.sevensigma.com.au

26. An OASIS , or get JABS here? Just Another Bloody Standard? Yes, but soon to be ubiquitous plumbing you just use New technology? Nothing new to see here – all proven and working today. Vendor Support? From the smallest to largest across many markets they are there, or will be soon. I’ll cover timelines &laggards later. Alternatives? There are other standards that will stay relevant & overlap, such as JCR, WebDav & ODMA, but they are different. © Seven Sigma Business Solutions. www.sevensigma.com.au

27. An OASIS , or get JABS here? Obsolescence? Eventually as CMIS 2 takes off. But V1 gets us most of the way there, which is a million miles from now. Is SQL dead? An old problem who’s days have passed? EMC CTO: estimates 80% of information is unstructured, but only 20-30% of that lives in organisations’ CM systems. The problem is growing. Of course, 87.3% of statistics are made up on the spot © Seven Sigma Business Solutions. www.sevensigma.com.au

29. Process

30. Digital Asset

31. Web Content

32. Source Control

33. Collaboration

34. Social

35. Project Info

36. Specific Requests

37. Meta Data Model Customisations

38. Semantic and Web 2

39. WebDav and JSON

40. Event Model

41. Multiple Content Streams

42. Relationship Searches

43. Composite Support

44. http://tools.oasis-open.org/issues/secure/IssueNavigator.jspa?reset=true&mode=hide&sorter/order=DESC&sorter/field=priority&resolution=-1&pid=10021&fixfor=10023 (Google: oasis issues cmis “proposals for 2.0”) © Seven Sigma Business Solutions. www.sevensigma.com.au

45. They Care The 3 original CMIS proposers are ALL in the Gartner magic quadrant EVERYONE in that quadrant is a sponsoring member (not my phrase!) © Seven Sigma Business Solutions. www.sevensigma.com.au

46. We Should Too Oasis CMIS Contributing Organisations: Adobe, Adullact, AIIM, Alfresco, Amdocs, Anakeen, ASG Software Solutions, Booz Allen Hamilton, Capgemini, Citytech, Content Technologies, Day Software, dotCMS, Ektron, EMC, ESoCE-NET, Exalead, FatWire, Fidelity, Flatirons, fme AG, Genus Technologies, Greenbytes GmbH, Harris, IBM, KnowledgeTree, Lexmark, Liferay, Magnolia, Mekon, Microsoft, Nuxeo, Open Text, Oracle, Pearson, Quark, RSD, SAP, Saperion, Structured Software Systems (3SL), Sun Microsystems, Tanner AG, TIBCO Software, Vamosa, and Vignette. Are your vendors there? If not, why not? © Seven Sigma Business Solutions. www.sevensigma.com.au

48. The vertical market doesn’t see itself playing in this space – e.g. Coreworx.

49. Some ecosystem guys don’t see opportunity of bigger market, or focus on 1 supplier so miss the necessity.© Seven Sigma Business Solutions. www.sevensigma.com.au

50. The Laggards And even one of the Big Boys Last I asked, HP TRIM didn’t know about CMIS. I’ll let Jeremy Thake enlighten us, but here is confirmation from elsewhere: http://wordofpie.com/2009/10/29: <SNIP>“HP: Every year, I grow more disappointed. Tower TRIM was a fairly solid product. Even after the acquisition, it still is, but it feels static. While other vendors have taken their roots and made them an application on the ECM foundation, HP has kept RM as the foundation. This is fine for an Enterprise-class RM system, but not for an ECM system. Also, as of September, their field people did not even know what CMIS was.”</SNIP> © Seven Sigma Business Solutions. www.sevensigma.com.au

51. Gartner: SharePoint 2010 Steps Up to ECM Plate Feb report: “Wait for SP 1”! IM “policy-based information management” enterprises love “Microsoft evolves SharePoint to include richer content management functionality. Gartner expects it to compete increasingly in the traditional high-end content management market” © Seven Sigma Business Solutions. www.sevensigma.com.au

52. Microsoft announced they will Support CMIS 1.0 The spec says they MUST support REST/AtomPub & SOAP CMIS 1.0 in SP Admin Toolkit by “end of June 2010” With V1 at end of April, they missed SP2010 release Although stable, CMIS awaits ratification of V 1.0 SP2010 RTM, 16th April On MSDN, 22nd April Enterprise Agreement Customers, 27th April Release date, 12th May General Availability, 16th June © Seven Sigma Business Solutions. www.sevensigma.com.au

53. Who Wins? SP2010 plays in ALL the markets / use cases No other vendor does this in one product Mash-ups, WCM, Publishing, DMS, Enterprise portals... As ecosystem suppliers adopt CMIS, all those must have scanning, renditions and document control tools become available to SharePoint It’s open interface + CMIS won’t loose it market share. Big enterprise loves to reduce the number of suppliers. © Seven Sigma Business Solutions. www.sevensigma.com.au

54. Who Wins? SP2010 is more useable and familiar They might not love it, but they get it and are ‘empowered’ Whereas DMS/ECM systems are heavily controlled Office integration (whether oData, CMISed or custom) is a major seller. © Seven Sigma Business Solutions. www.sevensigma.com.au

55. SP2010 Wins SP2010 had made a big step into ECM territory But the big ECM guys still think REST is a quick nap. With SP as the front end to content & data, why keep moving it elsewhere? But have to admit things like document sets and rendering abilities aren’t BOB, so the fight will continue. © Seven Sigma Business Solutions. www.sevensigma.com.au

56. SP 2007 & Others SharePoint 2007 No Microsoft news if they will provide a pack to enable CMIS here The issue is how much of the new SP2010 capabilities are used Don’t expect it soon, &will have major implementation differences Who else in SP 2007 and .net? You can do it yourself . Use WCF and be selective CodePlex has NCMIS and CMIS4SharePoint. Leverage them. But they are immature and incomplete, and need to work together! Microsoft’s CMIS in SP2007 demo was a half baked Silverlight webpart. Therefore not representative of 2010 approach, and don’t copy them! Others? Open source (xCMIS, Apache Chem) have frameworks in Java, PHP, Python… © Seven Sigma Business Solutions. www.sevensigma.com.au

57. When for the REST of them? 2010 2011 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB oData 1 & 2 eZPublish 4.2 WCM EntropySoft Connectors SP2010 with oData on MSDN, 22/4 Oracle? SAP? OASIS CMIS v1.0 30/4 Alfresco 3.3 SeeUnity? Vorsite? Documentum CMIS support Nuxeo (Apache Chemistry) Open Text Lib Services & ECM 10 KnowledgeTree SP2010 Admin Toolkit with CMIS 1.0 IBM Filenet P8 and Content Services key SharePoint Competitors Standards Integrators and ecosystem products © Seven Sigma Business Solutions. www.sevensigma.com.au

58. What does it look like? Services Regardless of the binding, a repository must provide these sets of services: • Repository Services • Navigation Services • Object Services • Multi-filing Services • Discovery Services • Versioning Services • Relationship Services • Policy Services • ACL Services © Seven Sigma Business Solutions. www.sevensigma.com.au

59. What does it look like? Repository Services getRepositories getRepositoryInfo getTypeChildren getTypeDescendants getTypeDefinition Navigation Services getChildren getDescendants getFolderTree getFolderParent getObjectParents getCheckedOutDocs Multi-filing Services addObjectToFolder removeObjectFromFolder Object Services createDocument createDocumentFromSource createFolder createRelationship createPolicy getAllowableActions getObject getProperties getObjectByPath getContentStream getRenditions updateProperties moveObject deleteObject deleteTree setContentStream deleteContentStream Discovery Services query getContentChanges Versioning Services checkOut cancelCheckOut checkIn getObjectOfLatestVersion getPropertiesOfLatestVersion getAllVersions Relationship Services getObjectRelationships Policy Services applyPolicy removePolicy getAppliedPolicies ACL Services getACL applyACL Common Service Elements Paging, Change Tokens, Exceptions, ACLs, Retrieving additional info on objects in CMIS calls © Seven Sigma Business Solutions. www.sevensigma.com.au

60. What does its OM look like? Jeff Potts: Getting Started with CMIS pdf (page 4) © Seven Sigma Business Solutions. www.sevensigma.com.au

61. What does it really look like? ATOM pub example GET: http://localhost:8080/myRepository/someCo/marketing? includeAllowableActions=true RESPONSE: …SNIP… <cmis:allowableActions> <cmis:canDeleteObject>false</cmis:canDeleteObject> <cmis:canUpdateProperties>false</cmis:canUpdateProperties> <cmis:canGetFolderTree>true</cmis:canGetFolderTree> <cmis:canRemovePolicy>false</cmis:canRemovePolicy> … <cmis:canGetACL>false</cmis:canGetACL> <cmis:canApplyACL>false</cmis:canApplyACL> </cmis:allowableActions> …SNIP… © Seven Sigma Business Solutions. www.sevensigma.com.au

62. Where it Sits http://jonontech.com/2009/11/26/cmis-jcr-and-osgi-for-idiots © Seven Sigma Business Solutions. www.sevensigma.com.au

63. Where it Sits “OData is a defined set of open extensions / conventions to AtomPub, documented and released under the OSP (Open Specification Promise)” http://www.slideshare.net/uncled/content-management-standards © Seven Sigma Business Solutions. www.sevensigma.com.au

64. Get ReadyWhat should we do about it? Pester your vendors Demand it. Get your procurers/purchasers on board Make your IM guys aware It could make their lives easier Make your Architecture guys aware It’s http, RESTful/SOAP, so they’ll be nice But plumbing needs to be in - Kerberos Explain the use-cases, and prepare for it. Talk about SOA, Security, Directory... What you might have to plan for Your legacy stores (CMISify or migrate?) Map meta-data definitions and ids Policies/rules about routing documents Code for it? Its no fun. ‘Borrow’ from others. Or use the best integration supplier. © Seven Sigma Business Solutions. www.sevensigma.com.au

65. Resources OASIS http://xml.coverpages.org/ni2009-10-30-a.html Microsoft ECM Blog http://blogs.msdn.com/ecm http://wordofpie.com/2009/04/20/the-challenge-of-cmis/ http://wordofpie.com/2009/12/08/looking-at-cmis-1-0-thinking-of-2-0/ CMIS Developer Resources http://www.cmisdev.org/cmis/ Alfresco’s CMIS Wiki http://wiki.alfresco.com/wiki/CMIS EMC’s early view – not JAS http://chucksblog.typepad.com/chucks_blog/2008/09/cmis----its-not.html Nuxeo CMIS Overview and Open Source ECM Home Page http://www.slideshare.net/nuxeo/cmis-overview http://www.nuxeo.com DAY on Content Management Standards http://www.slideshare.net/uncled/content-management-standards CMIS 2.0 Proposals http://tools.oasis-open.org/issues/secure/IssueNavigator.jspa?reset=true&mode=hide&sorter/order=DESC&sorter/field=priority&resolution=-1&pid=10021&fixfor=10023 Wikipaedia http://en.wikipedia.org/wiki/Content_Management_Interoperability_Services © Seven Sigma Business Solutions. www.sevensigma.com.au

66. Thank you! Questions? © Seven Sigma Business Solutions. www.sevensigma.com.au