Case Study of Maruti Sazuki, Problems and Conflict Resolution by selecting a suitable model.

6.  Is a way for two or more parties to find a peaceful solution to a
disagreement among them. The disagreement may be personal,
financial, political, or emotional. When a dispute arises, often the best
course of action is negotiation to resolve the disagreement

7.  Competing
It means standing up for your rights, defending a position which
you believe is correct, or simply trying to beat the other side.
 Accommodating
This might take the form of selfless generosity or charity, giving
in to another person's orders when you would prefer not to, or yielding to
another's point of view.

8.  Avoiding
Avoiding might take the form of diplomatically sidestepping an
issue, postponing an issue until a better time, or simply withdrawing from
a threatening situation.
 Compromising
It's the approach of "half a sixpence is better than none". Both
sides get something but not everything. It might mean splitting the
difference between the two positions, some give and take, or seeking a
quick solution in the middle ground.

9.  Collaborating
It means being willing to believe that when two parties are at
loggerheads, it is possible for both sides to come out with what they want.
Collaborating requires developed conflict resolution skills based on
mutual respect, a willingness to listen to others, and creativity in finding
solutions.

12.  Kotter's 8-Step

13.  Kurt Lewin

14.  ADKAR

15. Stephen Covey 7 Habits

16.  Kubler Ross

18.  A brief Overview of Maruti Udyog ltd. In 1981, GOI entered
into four wheeler business through joint venture with
Suzuki motors corporation a Japanese company Maruti
Udyog Limited (MUL) was established in February 1981
competitors- the Hindustan Ambassador and Premier
Padmini were both around 25 years out of date at that point
Maruti Suzuki offers a complete range of cars from entry
level Maruti 800 and Alto, to hatchback Ritz, A-Star, Swift,
Wagon-R , Estillo and sedans DZire, SX4, in the 'C'
segment Maruti Eeco and Sports Utility vehicle Grand
Vitara.

23.  Charges against 145 persons have been framed after interviewing 300
witnesses by the Haryana Police.
 500 employees kicked out.
 Another plant at Haryana (Gurgaon)
 Again starting the Production at Manesar Plant.
 Restricted water food supplies toilets.

24.  Mobilise energy and commitment through joint identification of
business problems and their solutions
 Develop a shared vision of how to organise and manage for
competitiveness
 Identify the leadership
 Institutionalize success through formal policies, systems, and
structures
 Focus on results, not on activities
 Start change at the periphery, then let it spread to other units without
pushing it from the top
 Monitor and adjust strategies in response to problems in the change
process