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TTeecchhnniiccaall CCoommmmuunniiccaattiioonn 
SSeemmeesstteerr ssttaarrtteedd 22nndd JJaann 0088 
PPrrooff DDrr HHiikkmmaatt SS..AAll--SSaalliimm
Technical Communication 
This unit aims to: 
• Introduce students to the fundamentals in various 
forms of writing and presentation required in the 
engineering field. 
• Provide students with the knowledge of approaching 
technical communication from a rreeaaddeerr--cceennttrreedd 
ppooiinntt--ooff--vviieeww.. 
• Provide students with the opportunity to work as a 
team with your classmates by doing the team project, 
from writing the proposal, to progress report, final 
written report, and an oral presentation on the project. 
2nd Jan 
08 
Technical Communication 2
Upon completion of this module, YOU will be able to: 
• Arrange, plan, and compile technical documents. 
• Write letters, memos, official reports and proposals. 
• Express positive criticism and negative news 
effectively. 
• Give oral presentation and work in groups similar to 
real world working environment. 
• Organize YOUR own CVs and be prepared for job 
interviews. 
2nd Jan 
08 
Technical Communication 3
• Creating An Effective Style. 
• Defining Objectives. 
• Planning to Meet Reader’s Info. Needs. 
• Planning Your Persuasive Strategies. 
• Drafting Paragraphs, Sections & Chapters. 
• Beginning a Communication. 
• Ending a Communication. 
• Using Visual Aids. 
• Designing Pages. 
• Reports. 
• Proposals. 
• Oral Presentations in Engineering. 
• Letters, Memos, E-Mail, Facsimiles, Short Reports 
2nd Jan 
08 
:Main areas to be covered 
Technical Communication 4
• These topics have been grouped with 
other “ related topics” 
• We have two lectures each week, 1 & 
2. 
• An assignment will be given every two 
weeks 
• The full subject with ancillaries shall be 
presented as in the following two 
slides. 
2nd Jan 
08 
Technical Communication 5
Week Study content Assignments 
1 a) Introduction to Course 
b) Communication & Your 
Career 
2nd Jan 
08 
Assignment 1 – Forklift 
Technical Communication 6 
2 a) Memo Format 
b) Defining your objectives 
Assignment 2 - Forklift Memo 
3 &a) Introduction to Project 
Creating Communications with 
a team 
b) Letter format 
Assignment 3 Announcing the Smoking 
Ban 
4 a) Meeting The Reader’s 
Informational Needs 
b) Writing a Proposal 
Assignment 4 Memo Requesting time off 
to take course 
5 a) Planning Your Persuasive 
Strategies 
b) Conducting Research 
Focus Ethics – Crediting Your 
Source 
Assignment 5 Drug-testing Memo
6 a) Drafting Paragraphs, Sections & 
Chapters 
b) Progress Reports 
7 a) Beginning a communication 
2nd Jan 
08 
Proposal for Final Report Due 
Technical Communication 7 
b) Test No.1 
Assignment 6 Unsolicited Report 
8 a) Ending a communication 
b) Creating an Effective Style 
9 a) Drafting Visual Aids 
b) Drafting Visual Aids 
Progress Report Due 
10 a) Designing Pages and Documents 
b) Documenting Your Sources 
11 a) Oral Presentations 
b) Test No.2 
12 a) Evaluating Drafts 
b) Communicating Electronically 
13 Presentations of Final Repor Final Written Report Due
II -- WWHHAATT IISS CCOOMMMMUUNNIICCAATTIIOONN?? 
Any communication involves SIX basic elements: 
[ENCODING] [DECODING] 
SSEENNDDEERR———————————————————————— RREECCEEIIVVEERR 
2nd Jan 
08 
CCOONNTTEEXXTT 
CCOODDEE 
CCOONNTTAACCTT 
MMEESSSSAAGGEEAA 
Technical Communication 8
II - WHAT IS TTEECCHHNNIICCAALL CCOOMMMMUUNNIICCAATTIIOONN?? 
Technical Communication (TC) is defined as “writing that 
takes place within a concrete organizational context. It 
is writing aimed at specific readers to achieve specific 
purposes and actions”. 
1. Primarily consists of reporting ““ssppeecciiaalliizzeedd 
2nd Jan 
08 
Technical Communication 9 
iinnffoorrmmaattiioonn””.. 
2. It is for the ““pprraaccttiiccaall” use of readers / listeners who 
need that information; 
3. The information is needed to ““ppeerrffoorrmm aa ttaasskk””,, 
““aannsswweerr aa qquueessttiioonn””,, ““ssoollvvee aa pprroobblleemm””,, oorr ““mmaakkee aa 
ddeecciissiioonn””.. 
The need is ddeeffiinniittee; 
the information is to be uusseedd.
• If we contrast poetic communication with technical 
communication, certain features of TC can easily be 
noted. 
• Passage: 
2nd Jan 
08 
Tender-handed touch a nettle, 
And it stings you for your pains, 
Grasp it like a man of mettle, 
And it soft as silk remains. 
So it is with human natures, 
Treat them gently, they rebel, 
But be as rough as nutmeg graters, 
And the rogues obey you well. 
Technical Communication 10
To Sum Up - Technical communication 
1.Is the product of a writer/speaker who ffuullllyy 
uunnddeerrssttaannddss the subject; 
2.Focuses on the ssuubbjjeecctt, not the writer/speaker 
3.Conveys oonnee mmeeaanniinngg only; 
4. Is tailored to the specific nneeeeddss ooff aann 
aauuddiieennccee;; 
5. Is at the lleevveell ooff tteecchhnniiccaalliittyy that will be 
understood by the specified audience; 
6. Is eeffffiicciieenntt and rreeaaddaabbllee. 
2nd Jan 
08 
Technical Communication 11
TECHNICALCOMMUNICATION 
1. Impersonal, objective 
2. Descriptive, denotative 
3. Conveys one meaning 
only; i.e. allows only one 
interpretation 
2nd Jan 
08 
POETIC COMMUNICATION 
1. Personal, subjective 
2. Expressive, 
connotative 
3. “Ambiguous"; i.e. 
allows different 
interpretations; 
Technical Communication 12

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Technical Communication

  • 1. TTeecchhnniiccaall CCoommmmuunniiccaattiioonn SSeemmeesstteerr ssttaarrtteedd 22nndd JJaann 0088 PPrrooff DDrr HHiikkmmaatt SS..AAll--SSaalliimm
  • 2. Technical Communication This unit aims to: • Introduce students to the fundamentals in various forms of writing and presentation required in the engineering field. • Provide students with the knowledge of approaching technical communication from a rreeaaddeerr--cceennttrreedd ppooiinntt--ooff--vviieeww.. • Provide students with the opportunity to work as a team with your classmates by doing the team project, from writing the proposal, to progress report, final written report, and an oral presentation on the project. 2nd Jan 08 Technical Communication 2
  • 3. Upon completion of this module, YOU will be able to: • Arrange, plan, and compile technical documents. • Write letters, memos, official reports and proposals. • Express positive criticism and negative news effectively. • Give oral presentation and work in groups similar to real world working environment. • Organize YOUR own CVs and be prepared for job interviews. 2nd Jan 08 Technical Communication 3
  • 4. • Creating An Effective Style. • Defining Objectives. • Planning to Meet Reader’s Info. Needs. • Planning Your Persuasive Strategies. • Drafting Paragraphs, Sections & Chapters. • Beginning a Communication. • Ending a Communication. • Using Visual Aids. • Designing Pages. • Reports. • Proposals. • Oral Presentations in Engineering. • Letters, Memos, E-Mail, Facsimiles, Short Reports 2nd Jan 08 :Main areas to be covered Technical Communication 4
  • 5. • These topics have been grouped with other “ related topics” • We have two lectures each week, 1 & 2. • An assignment will be given every two weeks • The full subject with ancillaries shall be presented as in the following two slides. 2nd Jan 08 Technical Communication 5
  • 6. Week Study content Assignments 1 a) Introduction to Course b) Communication & Your Career 2nd Jan 08 Assignment 1 – Forklift Technical Communication 6 2 a) Memo Format b) Defining your objectives Assignment 2 - Forklift Memo 3 &a) Introduction to Project Creating Communications with a team b) Letter format Assignment 3 Announcing the Smoking Ban 4 a) Meeting The Reader’s Informational Needs b) Writing a Proposal Assignment 4 Memo Requesting time off to take course 5 a) Planning Your Persuasive Strategies b) Conducting Research Focus Ethics – Crediting Your Source Assignment 5 Drug-testing Memo
  • 7. 6 a) Drafting Paragraphs, Sections & Chapters b) Progress Reports 7 a) Beginning a communication 2nd Jan 08 Proposal for Final Report Due Technical Communication 7 b) Test No.1 Assignment 6 Unsolicited Report 8 a) Ending a communication b) Creating an Effective Style 9 a) Drafting Visual Aids b) Drafting Visual Aids Progress Report Due 10 a) Designing Pages and Documents b) Documenting Your Sources 11 a) Oral Presentations b) Test No.2 12 a) Evaluating Drafts b) Communicating Electronically 13 Presentations of Final Repor Final Written Report Due
  • 8. II -- WWHHAATT IISS CCOOMMMMUUNNIICCAATTIIOONN?? Any communication involves SIX basic elements: [ENCODING] [DECODING] SSEENNDDEERR———————————————————————— RREECCEEIIVVEERR 2nd Jan 08 CCOONNTTEEXXTT CCOODDEE CCOONNTTAACCTT MMEESSSSAAGGEEAA Technical Communication 8
  • 9. II - WHAT IS TTEECCHHNNIICCAALL CCOOMMMMUUNNIICCAATTIIOONN?? Technical Communication (TC) is defined as “writing that takes place within a concrete organizational context. It is writing aimed at specific readers to achieve specific purposes and actions”. 1. Primarily consists of reporting ““ssppeecciiaalliizzeedd 2nd Jan 08 Technical Communication 9 iinnffoorrmmaattiioonn””.. 2. It is for the ““pprraaccttiiccaall” use of readers / listeners who need that information; 3. The information is needed to ““ppeerrffoorrmm aa ttaasskk””,, ““aannsswweerr aa qquueessttiioonn””,, ““ssoollvvee aa pprroobblleemm””,, oorr ““mmaakkee aa ddeecciissiioonn””.. The need is ddeeffiinniittee; the information is to be uusseedd.
  • 10. • If we contrast poetic communication with technical communication, certain features of TC can easily be noted. • Passage: 2nd Jan 08 Tender-handed touch a nettle, And it stings you for your pains, Grasp it like a man of mettle, And it soft as silk remains. So it is with human natures, Treat them gently, they rebel, But be as rough as nutmeg graters, And the rogues obey you well. Technical Communication 10
  • 11. To Sum Up - Technical communication 1.Is the product of a writer/speaker who ffuullllyy uunnddeerrssttaannddss the subject; 2.Focuses on the ssuubbjjeecctt, not the writer/speaker 3.Conveys oonnee mmeeaanniinngg only; 4. Is tailored to the specific nneeeeddss ooff aann aauuddiieennccee;; 5. Is at the lleevveell ooff tteecchhnniiccaalliittyy that will be understood by the specified audience; 6. Is eeffffiicciieenntt and rreeaaddaabbllee. 2nd Jan 08 Technical Communication 11
  • 12. TECHNICALCOMMUNICATION 1. Impersonal, objective 2. Descriptive, denotative 3. Conveys one meaning only; i.e. allows only one interpretation 2nd Jan 08 POETIC COMMUNICATION 1. Personal, subjective 2. Expressive, connotative 3. “Ambiguous"; i.e. allows different interpretations; Technical Communication 12

Notes de l'éditeur

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