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Supply Chain Management Concept
Module I
BUSINESS ENVIRONMENT TODAY
 Liberalised & Speeding Towards Globalisation
 Revolutionary Changes in Technology
 Short Product Life-cycles
 Shift in Manufacturing/ Dealer Relationship
 Mounting Pressures from
• Consumer Groups
• Environmentalists
BUSINESS COMPLEXITY- 4Cs
Customers
Market
Trends
External Environment
Company
Competition
Complexity
-Simplest Ideas exploited first
-`Barriers to Entry` increasing
- Technology Rates rising
Completeness
Move to Integrate
Solutions, not just
Products or Services
Customer Focus
New Standards emerging
- Requirements of Products
and Services and Flexibility
Competitiveness
-Reduced Monopolies
on technology
-Work can be done
almost anywhere
-Time and Quality
are competitive
resources
PLAN FOR CHANGE
 Create Plans to Manage both Long/ Short
Term Changes
Create Supply Chain Management Company
 Responsive & Agile Systems & Institutions
 Manage ‘Change’ to Company’s Advantage
RELAY RACE
3 MAJOR REASONS FOR FAILURE
 Participant’s Objectives -
 Goals at Change-over Points -
 Participants Busy Improving
Own Performance
NO ONE FOR OVERALL
SUCCESS
CONFLICTING
DIFFERENT
Purchase
Material Flow
Material
Control
Production Distribution
Customer Service
Sales
FUNCTIONAL ORGANIZATION
Baton -
Each Function has Own Goals
Material/ Goods/ Information
2 HUNTERS & A TIGER
Faster than You
FLOWS IN FUNCTIONAL ORGANIZATION
C
U
S
T
O
M
E
R
S
Marketing
Assembly
Transmission
Purchase
S
U
P
P
L
I
E
R
S
Information 1
Order
Modified Order
Information 2
Information 3
Information 4
Information C
Information S
Breaks in Information Flow
Arms Length Arms Length
FLOWS IN SUPPLY CHAIN ORGANIZATION
C
U
S
T
O
M
E
R
S
S
U
P
P
L
I
E
R
S
Material Flow
Information Flow
Customer Order
Fund Flow
Seamless Information Flow
Purchase Transmission Assembly Marketing
All MOVEMENT activities
in
SUPPLY CHAIN
is considered a
‘SINGLE ENTITY’
and constitutes a
TOTAL SYSTEM
SUPPLY CHAIN MANAGEMENT CONCEPT
SINGLE ENTITY
SUPPLY CHAIN AS A NETWORK
Suppliers
Customers
Company
 Single Entity Responsible for Planning, Executing &
Control of the 3 Flows
SUPPLY CHAIN MANAGEMENT
> Material
> Related Information
> Funds
Fundamentals
 Systems Approach in integrated Supply Chain
> Information & Material - Complementary
> Any Change in Conditions in One Affects All in
Supply Chain
SUPPLY CHAIN MANAGEMENT
 Changed Perspective on Inventory
> Reduce Inventory to identify Process Constraints
> Minimize Buffer with Improved Process Control
> Replace Inventory with Information
 Operational to Strategic Decisions
> Transaction-based Purchase to Long-term Contracts
> Investment in Upgrading Vendor to Strategic Partner
Fundamentals
> Location & Capacity of Production/ Warehousing Facilities
> Modes of Transportation
> Type of Information System to be Used
SUPPLY CHAIN MANAGEMENT
 Focus on Core Competencies
> Outsource All other Activities
Fundamentals
> In-source CORE COMPETENCIES
 Responsiveness OR Efficiency in SC Achieved
Through Decisions on 4 Performance Drivers
> Inventory
> Transportation
> Operating Facilities
> Information
CHARACTERISTICS
 Process Oriented Horizontal Organisation built
along the 3 Flows
 Material
 Related Information
 Financial
 Integrated System based working
 All functions work Together to achieve SC targets
 Integrated NOT Individual functions with Interfaces
 Strategic Tasks NOT Operational Responsibilities
LOGISTICS INTERFACES
Marketing
Promotion
Product Mix
Pricing
Sales Forecast
Customer Service
Order Processing
Product Forecast
Packaging
Warehouse Locations
Parts & Service Support
Manufacturing
Aggregate Planning
Production
Plant Design & Layout
Job Design
Quality Control
Production Control
Production Scheduling
Plant Warehouse
Purchasing
Communication
Inventory Control
Operating Budget &
Control
Capital Budgeting &
Control
Plant & machinery
Finance
Warehousing & Storage
Material Handling
Transportation
Supply Chain
Logistics
INTEGRATED SUPPLY CHAIN MANAGEMENT
2
tier
Suppliers
1 tier
Suppliers
Procurement Transmission Assembly BSR Depots
Customers
COMPANY
Material Flows
Information Flows
Financial Flows
Inbound
Logistics
Outbound
Logistics
External
Supply Chain
Managing the Flows Most Profitably
Dealers
External
Supply Chain
In-plant Logistics
Internal
Supply Chain
PLANNING and MANAGEMENT of all activities related
to Sourcing, Procurement, Conversion, Logistics and
Distribution to Ensure SEAMLESS FLOW of Goods,
associated Information and Funds within and across
Companies through System Integration, Coordination
and Collaboration for SUSTAINABLE Competitive
Advantage
SUPPLY CHAIN MANAGEMENT
DEFINITION
Supply Chain Management Integrates
Supply and Demand Management
INTEGRATION IN SUPPLY CHAIN
 Process Integration
• Collaborative Working with Buyer and Seller
• Joint Product Development
• Common Systems
• Shared Information
Focus on Processes, Supplier and Customer
Chains that Enhance Competitiveness
 System Integration
• Suitable ERP system
 Integration of Extended Supply Chain Critical
for Organisational Success
CONFLICTING GOALS IN SC MANAGEMENT
• Low Material Cost
• Low Costs of Logistics
• Low Overheads
• Low level of
Tied-up Capital
in Inventories
• Low Inventory
Carrying
Costs
High
Level of Service
Towards
Markets and
Production
Supply Chain
Management
JUGGLING LOGISTICS MIX
 Inventory
 Facilities
 Communication (IT)
 Unitisation (Packaging)
 Transportation
 Materials Management
 Production Scheduling
Success Through Controlled Trade-Offs
TRADE - OFFS IN SC MANAGEMENT
 Lot Size – Inventory
 Inventory – Transportation Cost
 Lead Time – Transportation Cost
 Product Variety – Inventory Cost
 Warehousing – Transportation Cost
 Cost – Customer Service
Advanced IT & Creative Network Design
Reduce Impact of Trade- Offs
Critical Success Factors
In
Supply Chain Management
 Integration
 Coordination
 Collaboration
ICC
 Integrated Information System
 System + Communication
 Management Agreements
+
Commitment from ALL
BENEFITS TO THE COMPANY
 Improved CUSTOMER SERVICE
 Reduction in TIED-UP CAPITAL
 Reduction in ADMINISTRATIVE COSTS
 Sharper COMPETITIVE EDGE
 Sustained GROWTH
 Increased SHAREHOLDER VALUE
EFFECTS ON THE ORGANIZATION
 More Competitive
 Lean Growth Oriented
 Increased Shareholder Value
SUPPLY CHAIN ACTIVITIES ARE FOCUSSED
ON
PARAMETERS OF CUSTOMER SERVICE AND
SUPPLY CHAIN ORGANIZATION HAS THE
RESPONSIBILITY, AUTHORITY & COMPETENCE
TO
MANAGE THE 3 FLOWS IN THE BEST INTEREST
OF
THE WHOLE COMPANY
IN ESSENCE
RELAY RACE
THE BOAT RACE
Seamless Integration
One Objective
Single Entity
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1A- SCM CONCEPT.ppt

  • 1. Supply Chain Management Concept Module I
  • 2. BUSINESS ENVIRONMENT TODAY  Liberalised & Speeding Towards Globalisation  Revolutionary Changes in Technology  Short Product Life-cycles  Shift in Manufacturing/ Dealer Relationship  Mounting Pressures from • Consumer Groups • Environmentalists
  • 3. BUSINESS COMPLEXITY- 4Cs Customers Market Trends External Environment Company Competition Complexity -Simplest Ideas exploited first -`Barriers to Entry` increasing - Technology Rates rising Completeness Move to Integrate Solutions, not just Products or Services Customer Focus New Standards emerging - Requirements of Products and Services and Flexibility Competitiveness -Reduced Monopolies on technology -Work can be done almost anywhere -Time and Quality are competitive resources
  • 4. PLAN FOR CHANGE  Create Plans to Manage both Long/ Short Term Changes Create Supply Chain Management Company  Responsive & Agile Systems & Institutions  Manage ‘Change’ to Company’s Advantage
  • 5.
  • 7. 3 MAJOR REASONS FOR FAILURE  Participant’s Objectives -  Goals at Change-over Points -  Participants Busy Improving Own Performance NO ONE FOR OVERALL SUCCESS CONFLICTING DIFFERENT
  • 8. Purchase Material Flow Material Control Production Distribution Customer Service Sales FUNCTIONAL ORGANIZATION Baton - Each Function has Own Goals Material/ Goods/ Information
  • 9. 2 HUNTERS & A TIGER Faster than You
  • 10. FLOWS IN FUNCTIONAL ORGANIZATION C U S T O M E R S Marketing Assembly Transmission Purchase S U P P L I E R S Information 1 Order Modified Order Information 2 Information 3 Information 4 Information C Information S Breaks in Information Flow Arms Length Arms Length
  • 11. FLOWS IN SUPPLY CHAIN ORGANIZATION C U S T O M E R S S U P P L I E R S Material Flow Information Flow Customer Order Fund Flow Seamless Information Flow Purchase Transmission Assembly Marketing
  • 12. All MOVEMENT activities in SUPPLY CHAIN is considered a ‘SINGLE ENTITY’ and constitutes a TOTAL SYSTEM SUPPLY CHAIN MANAGEMENT CONCEPT SINGLE ENTITY
  • 13. SUPPLY CHAIN AS A NETWORK Suppliers Customers Company
  • 14.  Single Entity Responsible for Planning, Executing & Control of the 3 Flows SUPPLY CHAIN MANAGEMENT > Material > Related Information > Funds Fundamentals  Systems Approach in integrated Supply Chain > Information & Material - Complementary > Any Change in Conditions in One Affects All in Supply Chain
  • 15. SUPPLY CHAIN MANAGEMENT  Changed Perspective on Inventory > Reduce Inventory to identify Process Constraints > Minimize Buffer with Improved Process Control > Replace Inventory with Information  Operational to Strategic Decisions > Transaction-based Purchase to Long-term Contracts > Investment in Upgrading Vendor to Strategic Partner Fundamentals > Location & Capacity of Production/ Warehousing Facilities > Modes of Transportation > Type of Information System to be Used
  • 16. SUPPLY CHAIN MANAGEMENT  Focus on Core Competencies > Outsource All other Activities Fundamentals > In-source CORE COMPETENCIES  Responsiveness OR Efficiency in SC Achieved Through Decisions on 4 Performance Drivers > Inventory > Transportation > Operating Facilities > Information
  • 17. CHARACTERISTICS  Process Oriented Horizontal Organisation built along the 3 Flows  Material  Related Information  Financial  Integrated System based working  All functions work Together to achieve SC targets  Integrated NOT Individual functions with Interfaces  Strategic Tasks NOT Operational Responsibilities
  • 18. LOGISTICS INTERFACES Marketing Promotion Product Mix Pricing Sales Forecast Customer Service Order Processing Product Forecast Packaging Warehouse Locations Parts & Service Support Manufacturing Aggregate Planning Production Plant Design & Layout Job Design Quality Control Production Control Production Scheduling Plant Warehouse Purchasing Communication Inventory Control Operating Budget & Control Capital Budgeting & Control Plant & machinery Finance Warehousing & Storage Material Handling Transportation Supply Chain Logistics
  • 19. INTEGRATED SUPPLY CHAIN MANAGEMENT 2 tier Suppliers 1 tier Suppliers Procurement Transmission Assembly BSR Depots Customers COMPANY Material Flows Information Flows Financial Flows Inbound Logistics Outbound Logistics External Supply Chain Managing the Flows Most Profitably Dealers External Supply Chain In-plant Logistics Internal Supply Chain
  • 20. PLANNING and MANAGEMENT of all activities related to Sourcing, Procurement, Conversion, Logistics and Distribution to Ensure SEAMLESS FLOW of Goods, associated Information and Funds within and across Companies through System Integration, Coordination and Collaboration for SUSTAINABLE Competitive Advantage SUPPLY CHAIN MANAGEMENT DEFINITION Supply Chain Management Integrates Supply and Demand Management
  • 21. INTEGRATION IN SUPPLY CHAIN  Process Integration • Collaborative Working with Buyer and Seller • Joint Product Development • Common Systems • Shared Information Focus on Processes, Supplier and Customer Chains that Enhance Competitiveness  System Integration • Suitable ERP system  Integration of Extended Supply Chain Critical for Organisational Success
  • 22. CONFLICTING GOALS IN SC MANAGEMENT • Low Material Cost • Low Costs of Logistics • Low Overheads • Low level of Tied-up Capital in Inventories • Low Inventory Carrying Costs High Level of Service Towards Markets and Production Supply Chain Management
  • 23. JUGGLING LOGISTICS MIX  Inventory  Facilities  Communication (IT)  Unitisation (Packaging)  Transportation  Materials Management  Production Scheduling Success Through Controlled Trade-Offs
  • 24. TRADE - OFFS IN SC MANAGEMENT  Lot Size – Inventory  Inventory – Transportation Cost  Lead Time – Transportation Cost  Product Variety – Inventory Cost  Warehousing – Transportation Cost  Cost – Customer Service Advanced IT & Creative Network Design Reduce Impact of Trade- Offs
  • 25. Critical Success Factors In Supply Chain Management  Integration  Coordination  Collaboration ICC  Integrated Information System  System + Communication  Management Agreements + Commitment from ALL
  • 26. BENEFITS TO THE COMPANY  Improved CUSTOMER SERVICE  Reduction in TIED-UP CAPITAL  Reduction in ADMINISTRATIVE COSTS  Sharper COMPETITIVE EDGE  Sustained GROWTH  Increased SHAREHOLDER VALUE
  • 27. EFFECTS ON THE ORGANIZATION  More Competitive  Lean Growth Oriented  Increased Shareholder Value
  • 28. SUPPLY CHAIN ACTIVITIES ARE FOCUSSED ON PARAMETERS OF CUSTOMER SERVICE AND SUPPLY CHAIN ORGANIZATION HAS THE RESPONSIBILITY, AUTHORITY & COMPETENCE TO MANAGE THE 3 FLOWS IN THE BEST INTEREST OF THE WHOLE COMPANY IN ESSENCE
  • 30. THE BOAT RACE Seamless Integration One Objective Single Entity