Senior RAFM Business Analyst

1. mahmoudkhattab_89@live.com || mahmoudkhattab49@gmail.com + 966 54 408 8549 || + 20 112 265 0506
Mahmoud Soliman Khattab:
Address: 08 Al Nafees ST., Al Yarmouk district, Ar Riyadh. Mobile: + 966 54 408 8549 || + 20 112 265 0506
Email: mahmoudkhattab_89@live.com
LinkedIn Profile: http://www.linkedin.com/pub/mahmoud-khattab/28/98a/36b
Career Objective
Seeking a permanent challenging position matches my ambitious, motivated personality and interpersonal skills in a reputable company, where I can
utilize my qualifications with ambitions to reach higher levels of knowledge and willingness to work abroad.
Work Experience
Company From To Title Responsibilities Tools Used
Zain Jan16 Present Senior RAFM Business
Analyst.
 Reporting Directly to the Revenue Assurance & Fraud
Management (RAFM) Director.
 Work Closely with RA, FM & Sales to analyze the cases.
 Designed, analyzed & built A Memo Automation
Module from End to End which saves money, time and
effort for Sales and FM teams.
 Designed, analyzed & built Finger Print Validation
module and worked with team in building some scenarios
to catch fraud and irregular cases and violations.
 Investigate about the mismatched trends or
Reconciliations with variance more than 1%.
 Communicate with other teams in case of mismatched
reconciliations to change the applied business rules or to
fix the source issues if exist.
 Build Complex Queries to Gather Data from both sources
and compare them.
 Build Cubes that should be used by the Top management
for getting statistics.
 Toad.
 Microsoft SQL Server.
 Oracle 11g Database.
 Oracle 11g Client.
 SQL Plus.
 lecxE
 SQL Developer.
Zain Feb14 Dec15 Senior RA Business
Analyst and
Developer.
 dliEB Decoders/Parsers Responsible for decoding E///
Asn.1 Files for all streams (SDP, AIR, CCN and OCC) to
apply business logic and transformation rules.
 dliEB the scripts responsible for migrating the Existing
KPIs From old IN System (Nokia) to New One (E///).
 dliEB the design and develop new KPIs with the New
system using the ETL tool (SSIS).
 Communicate with Business Team to gather
requirements about new KPIs or Reconciliations.
 Investigate about the mismatched trends or
Reconciliations with variance more than 1%.
 Build the reports and show the Graphs for the Business
team to see the trends.
 Modify, fix and optimize the existing built KPIs based on
Business needs.
 Communicate with other teams in case of mismatched
reconciliations to change the applied business rules or to
fix the source issues if exist.
 Build Complex Queries to Gather Data from both sources
and compare them.
 Eclipse.
 Netbeans.
 Microsoft Visual Studio.
 Toad.
 Microsoft SQL Server.
 SSIS.
 SSRS.
 Oracle 11g Database.
 Oracle 11g Client.
 IIS Manager.
 SQL Plus.
 SQL Developer.
Mobily Nov 12 Feb 14 Senior System Analyst.  Communicate with Stack Holders and Operation teams to
describe the Objective of the Project.
 Analyze the Received data and hold Workshops till we
receive all the required data.
 Prepare the received data as per the Bulk Loaders format
then upload the prepared data to IMS (Inventory
Management System) application.
 Create Reference data such as (Node Types, DDF types,
Extra field groups and extra fields.
 Create Nodes, DDFs, Shelves, Cards, Ports and Circuits.
 Model the equipment for the non-discovered nodes.
 Create End-to-End Connectivity from the source node to
the destination one.
 Create web services to serve the business needs.
 Create third party utilities to speed up the data
preparation phase.
 Double check on the loaded data and communicate
directly with the vendor for any issues.
 Create Database Queries, Views and procedures to build
reports and verify the interfaces.
 Hold UATs for the delivered Interfaces.
 Build Web Portal for Mobily FTTH Team to be able to
search for and monitor for ODBs, reserve port, connect
or disconnect ports between ODB and ODFs and with
administration panel to manage groups, users and
responsibilities.
 IMS.
 Microsoft Visual Studio.
 Oracle 11g Database.
 Oracle 11g Client.
 Toad.
 SQL Plus.
 SQL Developer.
 Cygwin.
 Oracle Data Modeler.
 Microsoft Excel.
 SNMPwalk.
 Nmap.
 WireShark.
 WinSCP.
 Citrix.
 IIS Manager.

2. mahmoudkhattab_89@live.com || mahmoudkhattab49@gmail.com + 966 54 408 8549 || + 20 112 265 0506
Giza Systems Oct 10 Nov 12 BSS/OSS Engineer.  Implement and maintain business logic of international,
national, GSM, IN and VOIP traffic through INTEC
ITU.
 Investigate to solve any problems or errors occur in the
system through INTEC ITU V7.1.
 Create new reports and modify the existing ones
according to customer needs through discoverer.
 Develop Data Migration Tools to migrate all QTEL
(Ooredoo) assets.
 Develop KPIs.
 Develop tools that serve business needs.
 Develop interfaces between different Telecom systems
such as SS7, OSS & ITU.
 Build CRM to allow smart buildings customers to set
remotely work / stop profiles for their electrical devices
and allow/disallow services.
 INTEC Interconnect V
7.1.
 Carrier Cockpit V6.3.
 Discoverer.
 MS Visual Studio 2008.
 MS SQL Server 2005.
 Toad.
 Oracle DB 11g tools.
 MS Office Excel 2010.
 Crystal Reports.
 UNIX Commands.
 SQL Loader.
CSUTIL Oct 09 Oct 10 Software Engineer.  Gather Requirements.
 Analyze Requirements.
 Architect Database.
 Develop Desktop, Web & Mobile applications.
 Develop KPIs.
 Develop Reports generation Tool.
 MS Visual Studio.
 MS SQL Server.
 MS Office Excel.
 Oracle Database 10g.
 Toad.
 SQL Plus.
 SQL Developer.
 Crystal Reports.
Trainings
Location Content Tools Period
 Giza Systems Premises (Cairo).
 Giza Systems Premises (Cairo).
 Giza Systems Premises (Cairo).
 Telecom Egypt Premises (Cairo).
 Cairo AirPort (Cairo).
 Ministry Of Defense (Cairo).
 Mobily Premises (Ar Riyadh).
 Fraud Management.
 Oracle Data Integrator.
 INTEC ITU.
 Least Cost Routing.
 C# & ADO.Net.
 C++.
 IMS Basics.
 NIKIRA, Spark & diamond.
 ODI, Oracle 11g Database & Toad.
 ITU V 7.1.
 Carrier Cockpit V 6.3.
 MS Visual Studio & SQL Server.
 MS Visual Studio.
 IMS.
 One Week.
 One Week.
 Two Weeks.
 Two Weeks.
 One Month.
 One Month.
 One Week.
Workshops
Location Content Tools Period
 Telecom Egypt Premises (Cairo).
 QTEL (Ooredoo) Premises (AD DAWHA).
 Switch Module in LCR
 FAM DM Tool.
 Carrier Cockpit V 6.3.
 Visual Studio, SQL Server & Excel.
 One Week.
 Two Weeks.
Skills
Language Skills Arabic English
 Mother Language  Very good written and spoken.
Computer Skills Operation Systems Database Development Programming Languages Programming Concepts
 Windows.
 Unix (HP-UX)
 MS SQL/ T-SQL.
 PLSQL.
 Hibernate.
 LINQ.
 ADO.Net
 ABAP.
 C# & VB.Net.
 ASP.Net.
 Java.
 Java Script & HTML.
 UNIX Shell Scripting.
 Web Services & XML.
 Windows Services.
 AJAX.
 SharePoint.
 Object-Oriented Programming.
 Design Pattern.
 Structured Programming.
 Problem Solving
Tools
Business Tools Database Management Tools Scripting Tools Reporting Tools
 INTEC Interconnect ITU.
 Carrier Cockpit
 Eclipse WorkSpace.
 Microsoft Visual Studio.
 Microsoft Office.
 Oracle Data Integrator (ODI).
 NetBeans IDE.
 Open Perl IDE.
 SQL Server Integration Services (SSIS).
 Microsoft SQL Server
 Oracle database.
 SQL Plus
 SQL Developer.
 Microsoft Office Access.
 Toad.
 Discoverer.
 SQL Loader
 Cygwin.
 Perl.
 Crystal Reports.
 SQL Server Reporting
Services (SSRS).
Projects Worked on
 Zain Projects

3. mahmoudkhattab_89@live.com || mahmoudkhattab49@gmail.com + 966 54 408 8549 || + 20 112 265 0506
Project Name Project Description
IN system Migration from Nokia
to Ericsson
1. IN Decoders Migration From Nokia Siemens to Ericsson.
2. RA KPIs Migration From Nokia Siemens to Ericsson.
RA iView System Simply a dashboard that enables RA Business Team to have a near real team Access to the Trend and
Reconciliation results of all KPIs that we built based on the Business needs.
 Mobily Projects
Project Name Project Description
Unified Inventory Management. Unify all Mobily network in one application that should work as an umbrella through which, all
Mobily teams can manage their daily work and track any failure in the network.
And as an example for the managed networks:
 2G/3G/4G
 MPLS.
 SDH/GPON/DWDM.
 SNFN.
 Core.
 IN.
Integration with GIS, OSS and BSS Systems such as (NetCool, InfoVista and Siebel.)
FTTH Web Portal Web application to be accessed anywhere to let FTTH team search for specific ODB with its
information, reserve/ cancel ports reservation for planned customers, patch / dispatch ports for
new customers with full administration panel for groups, users and menu permissions.
All of these functionalities are applied through set of well-built web services.
 Giza Systems Projects
Project Name Project Description
Interconnect Billing (ITU) Automate the process of pricing, rating calls, creating settlements between the franchise and the
other operators worldwide for all call scenarios (Incoming, Outgoing, Transit, Overflow, etc.) for all
products (IDDF,IDDM, ISDN, HCD,VOIP) and creating KPIs and reports for the top management.
Fixed Asset Management Data
Migration (FAM DM)
Automate the process of migrating QTel assets from the old FAR structure (two-level hierarchy of
categories) to the new FAR structure (three-level hierarchy of categories) through two ways of
mapping (Direct and Indirect) based on more than 10 mapping approaches.
Least Cost Routing (LCR) Automate the process of routing the international calls based on predefined algorithms; this system
interacts with different OSS/BSS systems such as SS7, Mediation and Interconnect.
Building Management System CRM Application to automate the process of adding, editing and removing users, locations and
devices to the system and Assign the devices to the location which is assigned to a specified user.
 CSUTIL Projects
Project Name Project Description
Online Shopping Automate the process of shopping and buying products through internet.
E-Learning Automate the process of studying courses and passing exams through internet.
Islamic Marriage Automate the process of finding husband/wife of based on some requirements and specifications.
Ekhtarnalak Website for buying, selling and advertising products in a lot of fields.
Certification & Awards
 IMS Basics, WDM and GPON Certified.
 Mastering C++ from Egyptian Military
 Mastering C# and MS SQL from Cairo Airport.
 3rd rank in Made In Egypt (MIE) 2010 out of 54 teams.
 Exceeded Expectations award at Giza Systems for the last two-years consecutively, 2010 and 2011.
 Top Performer award at Giza systems 2011.
Education
 Bachelor of Computer and Information Sciences.
 University: Ain Shams.
 High School: El-Marg secondary school, EL-Marg, Cairo.
 Cumulative Grade: Good.
 Graduation Project Grade: Excellent.
Graduation Project
 Access.Net: it is a framework that converts MS Access Projects to .Net solutions (C#) to be run under .Net framework and enables the developer to use
all .NET technologies ex: WPF, WCF, Compact Framework, Microsoft services and LINQ. Access DB will be converted to SQL Server DB and VBA
codes will be converted to VB.NET.
Soft Skills
 Innovation and creativity.
 Quick Learner for new technologies.
 Excellent being in teamwork and interpersonal communication skills.
 Excellent planning skills.
 Keep interest in training and coaching.
 Ability to set and achieve goals and to work under pressure.
 Time management skills.
 Able to work in a structured and procedurals environment.
 Leadership skills.

4. mahmoudkhattab_89@live.com || mahmoudkhattab49@gmail.com + 966 54 408 8549 || + 20 112 265 0506
Hobbies
 Reading.
 Solving Mathematical Problems.
 Football.
 Ping pong & Billiards.
Personal Information
 Birth date: May 10, 1989.
 Place of Birth: Cairo, Egypt.
 Gender: Male.
 Nationality: Egyptian.
 Marital Status: Married.
 Passport: Available.
 Driving License: Available.
 Military Status: Exempted.
 Iqama: Transferable.
References:
Furnished upon request.