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Mahool RajyaguruInnovation Manager
- 07802709188 -
O b s t a c l e s A r e J u s t A T r i g g e r F o r
Entrepreneurial sprite with an inventors mindset with a
proven track records in bringing new and original product
to life. Products that have been awarded Novelty "A" for
new idea by WIPO. Methods and concepts that have been
recognised and acknowledged by innovateUK, NHS
Indian Government. Independently managed the whole
innovation pipeline from brainstorming ideas, IP strategy,
creating media campaign, Negotiating and securing funding
deals, leading teams and testing, product branding and
promoting at exhibitions. A true team player in rolling up
my selves and getting the job done with a smile.
Achievements, Accomplishments & Publications
 Successfully negotiated/secured a full funding JV
deal with a offshore company ($30.000+)
 9+ Patent with UKIPO and 5 world Publications,
PCT with WIPO and Patents in China.
 Invented a new smart luggage devices with a Novelty
"A" by WIPO for a new Idea.
 POC selected by InnovateUK for NHSTEST
delivered a presentation to medical experts.
 POWIFI concept acknowledged by the Indian
Government science and innovation program.
Profile Summary
 Conceptual & Design Thinking
 Idea Synergy & Generating Ideas
 Curious & Optimistic & Identifying Opportunity
 Project Orientated & Curious & Optimistic
 Manage Failure and Expectations & Fast & Furious
 Forecasting & Enterprising & Manage Change
 Agile, KANBAN Scrum, Six Sigma, JIRA
 Microsoft suit, Office 365, Microsoft Nav
 SQL, CRM, ERP, ER Studio, PowerBI, Visio
 DW, SAP HANA & BI, SAP HMC
 Adobe Creative suit, Sony Vegas Pro Too Many List
Education
 Bachelor in Business Information System
 Diploma in Business and Finance
 BTEC First in Business and Finance.
 'O' level (Math, English, Art, Computer, Science)
 CSE Level (Math, English, Art, Computer, Science
Certifications
 ITIL Foundation & ITIL Silver Star
 Prince 2 Foundation
 SAP BI & HANA
 Diploma in Computer
Competencies, Methodologies &Skills
Personal Interest
 Photographer & Videographer
 Music, Dancing, Food, Movies, Books
 Fashion, Keeping Fit and most of all laughing
 Keeping up latest Tech, Trends & Inventing
 Committed to helping charity and people.
Mahool RajyaguruInnovation Manager
- mahool.rajyaguru@gmail.com - Linkedin.com/in/mahoolrajyaguru
O b s t a c l e s A r e J u s t A T r i g g e r F o r C h a n g e
Project 1 - Innovation/R&D/NPD - Smart Luggage
 Independently lead an innovation project for a new
concept in Smart luggage for global and regional space.
 Analyze key data /research TSA regulations
innovation renovation for a new smart luggage trend.
 Brainstorm idea and concept to produce a POC, engaged/worked
with IP agencies for validation
 Lead a media campaign, managed all communication and deliver
POC presentation to demonstrate
 Lead On/Offshore negotiation meetings and conferences and
secured a full funding (30.000+)
 Work with senior leaders and cross
innovation roadmap and submitted PCT
 Engage with relevant suppliers, estimate cost for prototyping,
and manage solution and conducting trials.
 Engage and influence the hanger handle inventor to showcase
new tech innovation in LasVegas CES forum
 Involve in presenting and promoting
Travel Show in London.
Project 2 - Innovation/R&D InnovateUK
 Identified and motivated to enter an
competition for monitoring mental and caring for
 Analyzed the requirement and T&C for the challenge and research
market solutions & disruptive tech, e
 Brainstorming ideas to produce a POC,
patent proposal, drafted InnovateUK
 Innovation (POC) selected invited to deliver a presentation, POC
complemented for inventiveness, concept and patient first
Project 3 - Innovation/R&D/NPD Wireless Product
 Lead an independent product development
in wireless energy for domestic, business and
 Analyzed up-to-date data and research new technology, identified
POWIFI for a tangible solution.
 Brainstorm idea and concept to
with IP strategy with agencies for validation apply for patent
 Lead a media campaign, managed all communication and deliver
POC presentation to demonstrate
 Lead On/Offshore negotiation
offshore JV product development
 Involve in producing innovation roadmap, conveying the vision and
produce business strategy and goals.
 Engage and partner with academia, start
prototype, manage solution and conduct trails.
 Identify and influence team to submit POC for the Indian
Government Science and Innovation program.
 POC selected from 1000's applications, invited to deliver a
presentation to industry experts in India
sprite with an inventors mindset with a
proven track records in bringing new and original product
to life. Products that have been awarded Novelty "A" for
new idea by WIPO. Methods and concepts that have been
recognised and acknowledged by innovateUK, NHS and
Indian Government. Independently managed the whole
innovation pipeline from brainstorming ideas, IP strategy,
creating media campaign, Negotiating and securing funding
deals, leading teams and testing, product branding and
A true team player in rolling up
& Publications
secured a full funding JV
UKIPO and 5 world Publications,
a new smart luggage devices with a Novelty
POWIFI concept acknowledged by the Indian
Government science and innovation program.
Identifying Opportunity
Fast & Furious
Manage Change
Too Many List
'O' level (Math, English, Art, Computer, Science)
CSE Level (Math, English, Art, Computer, Science)
Project 4 - Innovation/R&D in Renewable Energy
 Lead a team effect for a product development effect for the
charging infrastructure automotive program
 Analyze the requirements with team, research new
advancement in electric charging.
 Partner and working with academia and start
On/Off shore to work on solutions.
 Involve in sourcing and communicate with external and regional
companies, academia, agencies
Fashion, Keeping Fit and most of all laughing
2015 - 2019 - M and M Licencing LTD
Mahool Rajyaguru
Linkedin.com/in/mahoolrajyaguru
Smart Luggage
Independently lead an innovation project for a new & disruptive
concept in Smart luggage for global and regional space.
Analyze key data /research TSA regulations and identified
innovation renovation for a new smart luggage trend.
Brainstorm idea and concept to produce a POC, engaged/worked
with IP agencies for validation and apply for patent.
Lead a media campaign, managed all communication and deliver
tation to demonstrate business value.
tiation meetings and conferences and
(30.000+) offshore JV deal.
Work with senior leaders and cross-functional teams to deliver an
innovation roadmap and submitted PCT with wipo/china patent.
nt suppliers, estimate cost for prototyping, trial
and manage solution and conducting trials.
Engage and influence the hanger handle inventor to showcase
new tech innovation in LasVegas CES forum
ing and promoting the innovation at Business
InnovateUK NHS TESTBED GB1710892.9)
to enter an InnovateUK NHS Testbed
competition for monitoring mental and caring for the elderly.
Analyzed the requirement and T&C for the challenge and research
market solutions & disruptive tech, engaged academia/clinicians.
to produce a POC, managed IP strategy for
InnovateUK application and applied.
selected invited to deliver a presentation, POC
plemented for inventiveness, concept and patient first approach.
Wireless Product (GB1705327.3)
Lead an independent product development effect for a new concept
for domestic, business and commercial space.
date data and research new technology, identified
POWIFI for a tangible solution.
ncept to produce a POC, engaged and worked
agencies for validation apply for patent.
Lead a media campaign, managed all communication and deliver
POC presentation to demonstrate business value
meetings and conferences secured a
product development deal.
Involve in producing innovation roadmap, conveying the vision and
produce business strategy and goals.
ngage and partner with academia, start-up and suppliers to build
anage solution and conduct trails.
Identify and influence team to submit POC for the Indian
Government Science and Innovation program.
POC selected from 1000's applications, invited to deliver a
presentation to industry experts in India
Renewable Energy
Lead a team effect for a product development effect for the
charging infrastructure automotive program
Analyze the requirements with team, research new & disruptive
advancement in electric charging.
Partner and working with academia and start-up companies
to work on solutions.
Involve in sourcing and communicate with external and regional
academia, agencies and centre of excellence.
M and M Licencing LTD - (Start-Up)
- 07802709188
Product &
Mahool Rajyaguru
Product/Governance/BA - St Andrews Health Care/NHS (2017 to 2017) (Health Care)
 Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assistin
scrum with product roadmap and ceremonies, creating, prioritise, sequence and maintain
 360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers,
defining/mapping patient journey persona E2D, elicit business requirements and translate them into technical language.
 Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems
introducing solutions to improve patient/user experien
and system management.
Am a IT professional for over 20 years managing and coordinating large complex projects across many different industries
and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving
business problems and provide improvements.
Product/Analyst - The White Company (2016 to 2
 Managed and worked on a NEW OMNI channel e
monitoring across (NAV, SAP, BooMi, PayPal, Worldpay, CRM, ERP).
 360 support managing cross functional business and technical teams,
documentation, managing and monitoring (WMS) Manhattan SCALE.
 Identified problems with payments and customers orders through strong understanding of business work flow and technical set
up. Provided a solution which resulted in saving and improved customer experience.
Project/BA - Nationwide Platforms (2016 to 2016) (Construction)
 Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai).
 360 support, managing cross functional business and technical teams on/offshore, In
systems/applications and 3rd party vendors.
 Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report,
implemented a recall program, resulted in saving money and service Improvement

Product/Project/BA - J Sainsbury's (2015-2015) (Retail)
 Involved and worked on a new product development for deploying EPOS using a new concept across all of the UK stores.
Responsible for creating, prioritise, sequencing and maintaining the
 360 support managed business and technical team
and producing high level error reports and developing and producing technical documentation.
 Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution prod
100% accurate information which saved money and kept the project on track and budget.
 Whilst overseeing and collaborated with
produced a new survey and implemented which led to better information gathering.
Technical Project/BA - Government - (LGSS)
 Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS,
overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog
according to LGSS business values and standard.
 Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senio
managers and stakeholder expectations, escalating and converging with technical teams.
 Managing and handling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving
AS-is and TO-be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group
training sessions and developed HOW TO guides.
 Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented
cross council training program and introduced and improved customer feedback survey.
 Awarded a position on the Customer Services Excellence team to drive and improve all service across all councils and to make
sure they are were in LGSS guide line and polices for the public sector
Analyst/Projects Getronics, Pink Roccad and Discovery (2000
 Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical
teams and delivered a live presentation to 180+ user across UK and Bangalore
 Managed the migration of a technical service desk, documen
a team leader position after go live.
 Designed, developed and delivered a technical service desk for discover from the ground up.
 IT analyst for Diageo, G4S, Bookers, CPS, Ofsted providing
O b s t a c l e s A r e J u s t A T r i g g e r F o r
- mahool.rajyaguru@gmail.com -
Product & Project Management
Mahool Rajyaguru
St Andrews Health Care/NHS (2017 to 2017) (Health Care)
Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assistin
scrum with product roadmap and ceremonies, creating, prioritise, sequence and maintain product
360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers,
ersona E2D, elicit business requirements and translate them into technical language.
Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems
introducing solutions to improve patient/user experience, screen layout, developing SOPs and version control and SharePoint
IT professional for over 20 years managing and coordinating large complex projects across many different industries
and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving
provide improvements. Disciplined in Agile, BEAM, Lean, Prince2 &
The White Company (2016 to 2017) (Retail)
Managed and worked on a NEW OMNI channel e-commerce's website, handling customers order and payment problems,
monitoring across (NAV, SAP, BooMi, PayPal, Worldpay, CRM, ERP).
360 support managing cross functional business and technical teams, developing and creating user and technical
documentation, managing and monitoring (WMS) Manhattan SCALE.
Identified problems with payments and customers orders through strong understanding of business work flow and technical set
ich resulted in saving and improved customer experience.
Nationwide Platforms (2016 to 2016) (Construction)
Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai).
360 support, managing cross functional business and technical teams on/offshore, In-depth analysis of various
systems/applications and 3rd party vendors.
Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report,
implemented a recall program, resulted in saving money and service Improvement
2015) (Retail)
on a new product development for deploying EPOS using a new concept across all of the UK stores.
Responsible for creating, prioritise, sequencing and maintaining the product backlog according business value.
360 support managed business and technical teams on/offshore, managed major incident and conducting root cause analysis
and producing high level error reports and developing and producing technical documentation.
Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution prod
100% accurate information which saved money and kept the project on track and budget.
Whilst overseeing and collaborated with engineering team discovered and identified a serious problem with the site survey,
produced a new survey and implemented which led to better information gathering.
(LGSS) Local Government Shared Service 2010 to 2015
Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS,
overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog
iness values and standard.
Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senio
managers and stakeholder expectations, escalating and converging with technical teams.
andling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving
be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group
eloped HOW TO guides.
Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented
cross council training program and introduced and improved customer feedback survey.
Customer Services Excellence team to drive and improve all service across all councils and to make
sure they are were in LGSS guide line and polices for the public sector.
Analyst/Projects Getronics, Pink Roccad and Discovery (2000-2010) (Perm)
Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical
teams and delivered a live presentation to 180+ user across UK and Bangalore
Managed the migration of a technical service desk, documenting all business, technical and 3rd party information and awarded
Designed, developed and delivered a technical service desk for discover from the ground up.
IT analyst for Diageo, G4S, Bookers, CPS, Ofsted providing support for all technical and non
O b s t a c l e s A r e J u s t A T r i g g e r F o r C h a n g e
- Linkedin.com/in/mahoolrajyaguru
Mahool Rajyaguru
Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assisting
product backlog
360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers,
ersona E2D, elicit business requirements and translate them into technical language.
Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems
ce, screen layout, developing SOPs and version control and SharePoint
IT professional for over 20 years managing and coordinating large complex projects across many different industries
and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving
Agile, BEAM, Lean, Prince2 & ITIL
commerce's website, handling customers order and payment problems,
developing and creating user and technical
Identified problems with payments and customers orders through strong understanding of business work flow and technical set
Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai).
depth analysis of various
Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report,
on a new product development for deploying EPOS using a new concept across all of the UK stores.
backlog according business value.
s on/offshore, managed major incident and conducting root cause analysis
and producing high level error reports and developing and producing technical documentation.
Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution produced
engineering team discovered and identified a serious problem with the site survey,
Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS,
overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog
Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senior
andling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving
be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group
Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented
Customer Services Excellence team to drive and improve all service across all councils and to make
Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical
ting all business, technical and 3rd party information and awarded
support for all technical and non-technical request.

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Mahool rajyaguru innovation manager cv

  • 1. Mahool RajyaguruInnovation Manager - 07802709188 - O b s t a c l e s A r e J u s t A T r i g g e r F o r Entrepreneurial sprite with an inventors mindset with a proven track records in bringing new and original product to life. Products that have been awarded Novelty "A" for new idea by WIPO. Methods and concepts that have been recognised and acknowledged by innovateUK, NHS Indian Government. Independently managed the whole innovation pipeline from brainstorming ideas, IP strategy, creating media campaign, Negotiating and securing funding deals, leading teams and testing, product branding and promoting at exhibitions. A true team player in rolling up my selves and getting the job done with a smile. Achievements, Accomplishments & Publications  Successfully negotiated/secured a full funding JV deal with a offshore company ($30.000+)  9+ Patent with UKIPO and 5 world Publications, PCT with WIPO and Patents in China.  Invented a new smart luggage devices with a Novelty "A" by WIPO for a new Idea.  POC selected by InnovateUK for NHSTEST delivered a presentation to medical experts.  POWIFI concept acknowledged by the Indian Government science and innovation program. Profile Summary  Conceptual & Design Thinking  Idea Synergy & Generating Ideas  Curious & Optimistic & Identifying Opportunity  Project Orientated & Curious & Optimistic  Manage Failure and Expectations & Fast & Furious  Forecasting & Enterprising & Manage Change  Agile, KANBAN Scrum, Six Sigma, JIRA  Microsoft suit, Office 365, Microsoft Nav  SQL, CRM, ERP, ER Studio, PowerBI, Visio  DW, SAP HANA & BI, SAP HMC  Adobe Creative suit, Sony Vegas Pro Too Many List Education  Bachelor in Business Information System  Diploma in Business and Finance  BTEC First in Business and Finance.  'O' level (Math, English, Art, Computer, Science)  CSE Level (Math, English, Art, Computer, Science Certifications  ITIL Foundation & ITIL Silver Star  Prince 2 Foundation  SAP BI & HANA  Diploma in Computer Competencies, Methodologies &Skills Personal Interest  Photographer & Videographer  Music, Dancing, Food, Movies, Books  Fashion, Keeping Fit and most of all laughing  Keeping up latest Tech, Trends & Inventing  Committed to helping charity and people. Mahool RajyaguruInnovation Manager - mahool.rajyaguru@gmail.com - Linkedin.com/in/mahoolrajyaguru O b s t a c l e s A r e J u s t A T r i g g e r F o r C h a n g e Project 1 - Innovation/R&D/NPD - Smart Luggage  Independently lead an innovation project for a new concept in Smart luggage for global and regional space.  Analyze key data /research TSA regulations innovation renovation for a new smart luggage trend.  Brainstorm idea and concept to produce a POC, engaged/worked with IP agencies for validation  Lead a media campaign, managed all communication and deliver POC presentation to demonstrate  Lead On/Offshore negotiation meetings and conferences and secured a full funding (30.000+)  Work with senior leaders and cross innovation roadmap and submitted PCT  Engage with relevant suppliers, estimate cost for prototyping, and manage solution and conducting trials.  Engage and influence the hanger handle inventor to showcase new tech innovation in LasVegas CES forum  Involve in presenting and promoting Travel Show in London. Project 2 - Innovation/R&D InnovateUK  Identified and motivated to enter an competition for monitoring mental and caring for  Analyzed the requirement and T&C for the challenge and research market solutions & disruptive tech, e  Brainstorming ideas to produce a POC, patent proposal, drafted InnovateUK  Innovation (POC) selected invited to deliver a presentation, POC complemented for inventiveness, concept and patient first Project 3 - Innovation/R&D/NPD Wireless Product  Lead an independent product development in wireless energy for domestic, business and  Analyzed up-to-date data and research new technology, identified POWIFI for a tangible solution.  Brainstorm idea and concept to with IP strategy with agencies for validation apply for patent  Lead a media campaign, managed all communication and deliver POC presentation to demonstrate  Lead On/Offshore negotiation offshore JV product development  Involve in producing innovation roadmap, conveying the vision and produce business strategy and goals.  Engage and partner with academia, start prototype, manage solution and conduct trails.  Identify and influence team to submit POC for the Indian Government Science and Innovation program.  POC selected from 1000's applications, invited to deliver a presentation to industry experts in India sprite with an inventors mindset with a proven track records in bringing new and original product to life. Products that have been awarded Novelty "A" for new idea by WIPO. Methods and concepts that have been recognised and acknowledged by innovateUK, NHS and Indian Government. Independently managed the whole innovation pipeline from brainstorming ideas, IP strategy, creating media campaign, Negotiating and securing funding deals, leading teams and testing, product branding and A true team player in rolling up & Publications secured a full funding JV UKIPO and 5 world Publications, a new smart luggage devices with a Novelty POWIFI concept acknowledged by the Indian Government science and innovation program. Identifying Opportunity Fast & Furious Manage Change Too Many List 'O' level (Math, English, Art, Computer, Science) CSE Level (Math, English, Art, Computer, Science) Project 4 - Innovation/R&D in Renewable Energy  Lead a team effect for a product development effect for the charging infrastructure automotive program  Analyze the requirements with team, research new advancement in electric charging.  Partner and working with academia and start On/Off shore to work on solutions.  Involve in sourcing and communicate with external and regional companies, academia, agencies Fashion, Keeping Fit and most of all laughing 2015 - 2019 - M and M Licencing LTD Mahool Rajyaguru Linkedin.com/in/mahoolrajyaguru Smart Luggage Independently lead an innovation project for a new & disruptive concept in Smart luggage for global and regional space. Analyze key data /research TSA regulations and identified innovation renovation for a new smart luggage trend. Brainstorm idea and concept to produce a POC, engaged/worked with IP agencies for validation and apply for patent. Lead a media campaign, managed all communication and deliver tation to demonstrate business value. tiation meetings and conferences and (30.000+) offshore JV deal. Work with senior leaders and cross-functional teams to deliver an innovation roadmap and submitted PCT with wipo/china patent. nt suppliers, estimate cost for prototyping, trial and manage solution and conducting trials. Engage and influence the hanger handle inventor to showcase new tech innovation in LasVegas CES forum ing and promoting the innovation at Business InnovateUK NHS TESTBED GB1710892.9) to enter an InnovateUK NHS Testbed competition for monitoring mental and caring for the elderly. Analyzed the requirement and T&C for the challenge and research market solutions & disruptive tech, engaged academia/clinicians. to produce a POC, managed IP strategy for InnovateUK application and applied. selected invited to deliver a presentation, POC plemented for inventiveness, concept and patient first approach. Wireless Product (GB1705327.3) Lead an independent product development effect for a new concept for domestic, business and commercial space. date data and research new technology, identified POWIFI for a tangible solution. ncept to produce a POC, engaged and worked agencies for validation apply for patent. Lead a media campaign, managed all communication and deliver POC presentation to demonstrate business value meetings and conferences secured a product development deal. Involve in producing innovation roadmap, conveying the vision and produce business strategy and goals. ngage and partner with academia, start-up and suppliers to build anage solution and conduct trails. Identify and influence team to submit POC for the Indian Government Science and Innovation program. POC selected from 1000's applications, invited to deliver a presentation to industry experts in India Renewable Energy Lead a team effect for a product development effect for the charging infrastructure automotive program Analyze the requirements with team, research new & disruptive advancement in electric charging. Partner and working with academia and start-up companies to work on solutions. Involve in sourcing and communicate with external and regional academia, agencies and centre of excellence. M and M Licencing LTD - (Start-Up)
  • 2. - 07802709188 Product & Mahool Rajyaguru Product/Governance/BA - St Andrews Health Care/NHS (2017 to 2017) (Health Care)  Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assistin scrum with product roadmap and ceremonies, creating, prioritise, sequence and maintain  360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers, defining/mapping patient journey persona E2D, elicit business requirements and translate them into technical language.  Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems introducing solutions to improve patient/user experien and system management. Am a IT professional for over 20 years managing and coordinating large complex projects across many different industries and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving business problems and provide improvements. Product/Analyst - The White Company (2016 to 2  Managed and worked on a NEW OMNI channel e monitoring across (NAV, SAP, BooMi, PayPal, Worldpay, CRM, ERP).  360 support managing cross functional business and technical teams, documentation, managing and monitoring (WMS) Manhattan SCALE.  Identified problems with payments and customers orders through strong understanding of business work flow and technical set up. Provided a solution which resulted in saving and improved customer experience. Project/BA - Nationwide Platforms (2016 to 2016) (Construction)  Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai).  360 support, managing cross functional business and technical teams on/offshore, In systems/applications and 3rd party vendors.  Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report, implemented a recall program, resulted in saving money and service Improvement  Product/Project/BA - J Sainsbury's (2015-2015) (Retail)  Involved and worked on a new product development for deploying EPOS using a new concept across all of the UK stores. Responsible for creating, prioritise, sequencing and maintaining the  360 support managed business and technical team and producing high level error reports and developing and producing technical documentation.  Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution prod 100% accurate information which saved money and kept the project on track and budget.  Whilst overseeing and collaborated with produced a new survey and implemented which led to better information gathering. Technical Project/BA - Government - (LGSS)  Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS, overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog according to LGSS business values and standard.  Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senio managers and stakeholder expectations, escalating and converging with technical teams.  Managing and handling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving AS-is and TO-be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group training sessions and developed HOW TO guides.  Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented cross council training program and introduced and improved customer feedback survey.  Awarded a position on the Customer Services Excellence team to drive and improve all service across all councils and to make sure they are were in LGSS guide line and polices for the public sector Analyst/Projects Getronics, Pink Roccad and Discovery (2000  Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical teams and delivered a live presentation to 180+ user across UK and Bangalore  Managed the migration of a technical service desk, documen a team leader position after go live.  Designed, developed and delivered a technical service desk for discover from the ground up.  IT analyst for Diageo, G4S, Bookers, CPS, Ofsted providing O b s t a c l e s A r e J u s t A T r i g g e r F o r - mahool.rajyaguru@gmail.com - Product & Project Management Mahool Rajyaguru St Andrews Health Care/NHS (2017 to 2017) (Health Care) Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assistin scrum with product roadmap and ceremonies, creating, prioritise, sequence and maintain product 360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers, ersona E2D, elicit business requirements and translate them into technical language. Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems introducing solutions to improve patient/user experience, screen layout, developing SOPs and version control and SharePoint IT professional for over 20 years managing and coordinating large complex projects across many different industries and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving provide improvements. Disciplined in Agile, BEAM, Lean, Prince2 & The White Company (2016 to 2017) (Retail) Managed and worked on a NEW OMNI channel e-commerce's website, handling customers order and payment problems, monitoring across (NAV, SAP, BooMi, PayPal, Worldpay, CRM, ERP). 360 support managing cross functional business and technical teams, developing and creating user and technical documentation, managing and monitoring (WMS) Manhattan SCALE. Identified problems with payments and customers orders through strong understanding of business work flow and technical set ich resulted in saving and improved customer experience. Nationwide Platforms (2016 to 2016) (Construction) Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai). 360 support, managing cross functional business and technical teams on/offshore, In-depth analysis of various systems/applications and 3rd party vendors. Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report, implemented a recall program, resulted in saving money and service Improvement 2015) (Retail) on a new product development for deploying EPOS using a new concept across all of the UK stores. Responsible for creating, prioritise, sequencing and maintaining the product backlog according business value. 360 support managed business and technical teams on/offshore, managed major incident and conducting root cause analysis and producing high level error reports and developing and producing technical documentation. Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution prod 100% accurate information which saved money and kept the project on track and budget. Whilst overseeing and collaborated with engineering team discovered and identified a serious problem with the site survey, produced a new survey and implemented which led to better information gathering. (LGSS) Local Government Shared Service 2010 to 2015 Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS, overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog iness values and standard. Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senio managers and stakeholder expectations, escalating and converging with technical teams. andling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group eloped HOW TO guides. Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented cross council training program and introduced and improved customer feedback survey. Customer Services Excellence team to drive and improve all service across all councils and to make sure they are were in LGSS guide line and polices for the public sector. Analyst/Projects Getronics, Pink Roccad and Discovery (2000-2010) (Perm) Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical teams and delivered a live presentation to 180+ user across UK and Bangalore Managed the migration of a technical service desk, documenting all business, technical and 3rd party information and awarded Designed, developed and delivered a technical service desk for discover from the ground up. IT analyst for Diageo, G4S, Bookers, CPS, Ofsted providing support for all technical and non O b s t a c l e s A r e J u s t A T r i g g e r F o r C h a n g e - Linkedin.com/in/mahoolrajyaguru Mahool Rajyaguru Involved in a Agile product development effects for new medical and business dashboards using BDD practice, assisting product backlog 360 support, managing cross functional business and technical teams, interfacing with NHS and RIO systems engineers, ersona E2D, elicit business requirements and translate them into technical language. Preparing product spec, developing new screen features (Power BI), UAT, demos and A/B Testing, Identifying problems ce, screen layout, developing SOPs and version control and SharePoint IT professional for over 20 years managing and coordinating large complex projects across many different industries and sectors. Leading and championing new product development and delivery to Business Analyst in finding and solving Agile, BEAM, Lean, Prince2 & ITIL commerce's website, handling customers order and payment problems, developing and creating user and technical Identified problems with payments and customers orders through strong understanding of business work flow and technical set Responsible for a complete hardware and software refresh across UK, Europe and Middle East (Dubai). depth analysis of various Identified a problem between budget and unused devices across the origination, Initiated to use Airwatch, produced a report, on a new product development for deploying EPOS using a new concept across all of the UK stores. backlog according business value. s on/offshore, managed major incident and conducting root cause analysis and producing high level error reports and developing and producing technical documentation. Initiated a creative solution to use the R10 portal to generate the upcoming sites for deployment the creative solution produced engineering team discovered and identified a serious problem with the site survey, Managed a large complex digital transformation project to merge multiple councils IT and FM processes into LGSS, overseeing and responsible for creating and maintain project tracker and prioritising and sequencing the project backlog Pivotal and 360 support for all business and technical teams across all sites, attending CAB meetings and managing all senior andling all major incidents and conducting cross site root cause analysis and developed a (KEDB), improving be processes also assisting in UAT and delivering presentation and demo also conducted one to one and group Initiated and implemented logging scripts on the service desk to improve information gathering, Identified and implemented Customer Services Excellence team to drive and improve all service across all councils and to make Managed system change for Thomas cook, design and developed technical documentation, worked with business and technical ting all business, technical and 3rd party information and awarded support for all technical and non-technical request.