Personal Information
Entreprise/Lieu de travail
Mumbai Area, India India
Profession
VP & National Head - Renewals & Retention Management at Tata Communications
Secteur d’activité
Telecom / Mobile
À propos
Engineer (Production) + MBA (Sales & Marketing) with over 23 years of experience, predominantly in telecoms and outsourcing industries, addressing enterprise and service provider customers.
Cross-cultural leadership roles in Pre-sales, Sales, Churn Management, Receivables Management & Program Management.
Experience spanning India and international markets viz. UK & the Middle East.
Specialization in creating and nurturing new/concept functions from the ground-up on the back of people, process and cross-cultural orientation.
Acknowledged proficiency in conceiving and delivering next practices.
Mots-clés
renewals & retention management
revenue management
churn management
contract renewals
customer experience management
Tout plus
J’aime
(1)UBER: THE TRANSPORTATION VIRUS
Fabernovel
•
il y a 7 ans
Personal Information
Entreprise/Lieu de travail
Mumbai Area, India India
Profession
VP & National Head - Renewals & Retention Management at Tata Communications
Secteur d’activité
Telecom / Mobile
À propos
Engineer (Production) + MBA (Sales & Marketing) with over 23 years of experience, predominantly in telecoms and outsourcing industries, addressing enterprise and service provider customers.
Cross-cultural leadership roles in Pre-sales, Sales, Churn Management, Receivables Management & Program Management.
Experience spanning India and international markets viz. UK & the Middle East.
Specialization in creating and nurturing new/concept functions from the ground-up on the back of people, process and cross-cultural orientation.
Acknowledged proficiency in conceiving and delivering next practices.
Mots-clés
renewals & retention management
revenue management
churn management
contract renewals
customer experience management
Tout plus