1. Name: Manograran Naidoo (Mano)
Date of birth: 29 March 1972
Contact details: 011-636-1660 or 083-678-1066
 Bachelor of Accounting -1994
 MBA -2004
 Shell Petroleum -Bursary for Academic 1991- 1992
 University of Durban Bursary Academic year 1993
 Remission of fees for Outstanding Performance Academic year 1990
 Nedcor Bursary for MBA 2001
 Standard Bank Challenge Programme
Graduate Studies
 University of Durban – 1993 Bachelor of Accounting
Distinctions Obtained
o Data Processing 1, Commercial Law 1 & Statistics 112
Postgraduate Studies
MBA – 2004 SAQA Accredited

2.  Dissertation: Six Sigma (Process Management)
 Distinctions -Corporate Strategy & Project Management
Special Courses
 Derek Lomas & Associates: Supervisory Management
 PROSCIChange Management Certification
 Process Management
 Six Sigma & 1st
International Six Sigma Conference
 Standard Bank Challenge Programme – International research assignment-Canada
My financial qualification coupled with the robust training I received at Barlow World Toyota
Trucking Division, at the inception of career, served as the basis for the various senior financial
roles I played in various large companies in S.A. Such companies included Plessey
Corporation, Nedcor Bank, Telkom & Standard Bank.
The exposure gained through the Standard Bank Challenge Programme and the achievement
of an MBA with particular interest in the Six Sigma Philosohpy has contributed to me playing key
roles in the operations environment of the bank.
The roles included the introduction and build of the Change Management Capability for Bank
wide programmes, projects and continous improvement initiatives. Opening opportunities for me
to join the Standard Bank Africa team to head the Operations for West & Central Africa (Ghana,
DRC, Zambia, Malawi, and Nigeria). Currently Head of the Change Management Centre of
Excellence
I am a strategic thinker that has a keen interest in future business needs and possibilities. I’m
highly effective in developing and maintaining relationships. I maintain a high degree of
involvement with my team, while allowing my subordinates free reign where appropriate. I am
structured, well organised and have an ability to be self-reliant. I strive towards maximum
development of my own potential.
My approach to work is careful planning and a keen eye on progress to ensure targets are being
achieved. My problem solving style is gather relevant information and weigh up the pros and
cons. I am conscientious, persistent and disciplined.
Source: JTi Personality Profile & Bar-On-EQ-i

3. Standard Bank
Division: Standard Bank Business Design
Position: Head Centre of Excellence :Change Management
Period: May 2010-current
Role Description:
 Lead the execution of various strategic programmes for SBSA and Africa into the
business environments.
 Building Change Management competency within the group.
 Lead and build a strong Programme /Project Change Management capability
 Manage bank wide Strategic programmes , projects, and continuous improvement
initiatives through a strong team
 Business Release Governance
What I most enjoyed about this position:
 Building this capability through a process of infancy through to maturity. The extreme
challenge in doing this in a tough project environment keeps me highly motivated.
Standard Bank Africa
Division: Africa (Rest of Africa)
Position: Regional Head of Operations – West & Central Africa
Period: July 2009 – April 2010
Role Description
 Managing Operational in-country teams from Ghana, DRC, Zambia and Malawi
 Translating strategy into operational goals and execution.
 Building our footprint across the continent by determining an appropriate solution for
each unique and dynamic situation and culture.

4. o Structure
o Procurement Strategies
o Cash Strategies
o IT Projects
o Understanding security considerations
o Lean
What I most enjoyed about this position:
 I found the exposure to different geographies and cultures inspiring from a personal
perspective
 The ability to share my knowledge and the appreciation that I received during the
process.
Standard Bank SA
Division: Business Operations
Position: Head Process Release Control
Role Description:
 Managed a team of 4 functional heads, 12 managers and a staff complement of 52.
 Planning, co-ordinating and managing all process, system or people change intended for
the South Africa Branch Network
o Programme management
o Programme governance
o Prioritisation
o Tracking and reporting – programme wide MIS
o Process audits
Period: 2007 – July 2009
What I most enjoyed about this position:
 Gaining maturity and assertiveness behaviour to implement and drive the governance
framework.
Standard Bank SA
Division: Change Services
Position: Manager Change Management & Development (Founder member of the
project team that established the Change Services Division
Period: 2003 – 2007

5. Role Description:
 Managed a team of 11 Managers and 3 Change Champions and an implementation
team of 50
 Built the Change Competency Framework
 Managed sequencing of change projects through Change Control Board
o Change alignment across the Group
o Resourcing planning
o Costing
o Reporting
 Executive stakeholder management
 Key projects included:-
o National Credit Act implementation
o Know your customer
o SAP system conversion
What I most enjoyed of the role
This was the first shift in focus that I was exposed to after a sound career in finance. This was
an opportunity for me to demonstrate to myself that I could fit into an operations environment
and provide a different perspective.
Standard Bank SA
Division: Group Finance
Position: Manager Finance
Period: 2001 to 2003
Role Description
 Monthly executive reporting –at a corporate office level.
 Transfer pricing
What I most enjoyed about this position:
 The project finance role in the HR strategy. My first exposure to a R200m programme
Financial Management Roles
Period: 1995 to 2003
Company Nedcor Bank

6. Company: Plessey Corporation – Head office
Company: Telkom – Construction Division
Barlow World – Toyota Trucking Division
What I most enjoyed of the role
The experience gained through the application of my accounting qualification. The whole
process of learning of translating theory into practice
Role Description
 End-to-end finance function- Trial balance to preparation of financial statements
 Analysis & interpretation of Financial Statements
 Project finance
 Floor Plan management
 Costing
 Transfer pricing
 Tax
 Auditing
 Budgets & forecasting
 Management of Debtors & Creditors
 Cash flow
 Stock control
 Management of large teams