non verbal communication and it's types ,their importance and advantages

1. Non-Verbal Communication

2. Introduction:
 Non-verbal communication — facial
expressions, gestures, eye contact,
posture, and tone of voice — speak
the loudest.
 It includes the use of visual cues such
as body language (kinesics), distance
(proxemics) and physical
environments/appearance, of voice
(paralanguage) and of touch (haptics).

3. Importance:
 Convey empathy and emotions
 Proper interpretation
 Instinctive nature
 Workplace efficiency
 Understanding

4. Advantages:
 Complementary
 Easy presentation
 Substituting
 Accenting
 Reducing wastage of time
 Quick expression of message

5. Disadvantages:
 Vague and imprecise
 Continuous
 Multi-channel
 Culture-bound
 Lack of formality
 Distortion of information

6. Proxemics:
 The study of human use of space and the effects
that population density has on behavior,
communication, and social interaction.
 The branch of knowledge that deals with the
amount of space that people feel it necessary to
set between themselves and others.
 Intimate distance for embracing, touching or
whispering (0 – 18 inches)
 Personal distance for interactions among good
friends or family (18 inches – 4 feet)
 Social distance for interactions among
acquaintances (4 feet – 12 feet)
 Public distance used for public speaking
(Beyond 12 feet)

7. Kinesics:
 The study of body movements, gestures,
facial expressions, etc., as a means of
communication.
 The study of the way in which certain body
movements and gestures serve as a form of
non-verbal communication.
 Facial Expressions
 Gestures
 Body Language
 Eye Contact
 Appearance
 Postures

8. Paralanguage:
 The area of non-verbal communication that emphasizes voice
nuances as means of expressing thoughts and feelings.
 It is the set of non phonemic properties of speech, such as
speaking tempo, vocal pitch, and intonational contours, that
can be used to communicate attitudes or other shades of
meaning.
 Pitch
 Volume
 Intonation
 Speech Pace
 Pronunciation and Enunciation
 Voice Qualifiers
 Vocal Characteristics
 Silence
 Fillers

9. Chronemics:
 The study of the role of time in
communication.
 It is the interrelated observations and
theories of man's use of time – the
way in which one perceives and
values time, structures time, and
reacts to time frames communication.
 Monochronic time system
 Polychronic time system

10. Haptics:
 The ways in which people and other
animals communicate and interact via
the sense of touch.
 The study of touching as nonverbal
communication.