Efficient
Streamlined check in
Personalized experiences through the entire guest journey, both on and off property.
• By offering comprehensive, integrated systems that serve guests during every interaction, businesses can inspire loyalty, surpass guest expectations, and remain competitive in a rapidly evolving industry.
Recognize customers at every point across the hotel’s business with Opera’s guest profile and detailed historical information
Foster guest loyalty at check in by referring to their preferences
Efficient
Tailored user interface to align with hotel branding
Configurable application for specific requirements
Business Insight
Industry standard reports including history and forecast
Audit activities of all users
Roll-up reports for overall productivity
Mobile
Platform independence so OPERA Cloud can run on any device
Compatible with all browsers, operating systems and tablet devices
Increase Revenue
Increase incremental revenue with automated upsells and dynamic packaging
Maximize revenue with a dynamic rate management engine that caters for the varied needs of the everyday
Improve the average daily rate with systematic control rate schedules
Reduce the Complexity and Cost of IT
Comprehensive integrated solutions take advantage of Oracle’s proven technology to help drive greater business benefits, speed time to value, and reduce total cost of ownership.
Oracle’s broad set of cloud offerings allows customers to speed the deployment of cloud-based Oracle applications, and to accomplish this at lower costs.
Customers reap the benefits of Oracle’s huge investment in cloud and its global scale, in combination with in depth of industry experience.
By eliminating the cost and complexity of managing on-premises applications, hospitality organizations can focus on their guests and their business, delivering a consistent experience across venues.
OMNI Channel for Hospitality
OPERA Cloud is a multichannel approach that seeks to provide the guest with a seamless shopping experience whether the guest is shopping online from a desktop or mobile device or by telephone
Improve Productivity
Easily access information that is logically arranged in a ‘launch pad’ area
Quickly learn the more advanced functionalities using the extensive help system which delivers knowledge to the end user when and where they need it
Intuitive user interface which requires limited training
Business driven architecture with features that streamline the hospitality workflows and operational processes
Drive Disruptive Innovations
• Oracle Hospitality will continue to move MICROS applications toward more flexible, lower-cost cloud solutions, using significant R&D investments to add and enhance the industry-specific functionality that its hotel and food and beverage customers require.
• Mobile is a catalyst behind the radical changes and guest expectations in the hospitality industry. MICROS was already a leading mobile innovator, and adding Oracle’s comprehensive technology stack and strategic investment focus provides even more power to a strong solution set.
• Oracle Hospitality will expand choices both in terms of the underlying platform as well as the number of hardware devices available, via accelerated investments in Oracle mobile standards, along with offering a new mobile tablet so that customers’ employees can be ‘shoulder to shoulder’ with guests.
Integration
OPERA includes interface to hundreds of 3rd party hospitality systems to ensure the best connectivity and smooth running business processes
Strengthen the quality of sales at numerous distribution points with direct integration to channel managers and our Cloud Distribution Service for ADS/GDS
Global
Full multi-currency and multi-language support features along with cross-property posting
Choice of information for sharing with sister properties
Deployed globally
Latency tolerant
Personal dashboard – the logins are role based and business function driven. Users can configure their own dashboards based on their role and function
Loyalty = the OPERA Cloud application allows the hotel to work with multiple frequent flyer and loyalty cards. It is important to understand a customer’s loyalty program requirements; for advanced requirements, OCIS may have to be considered.
Revenue Management = maximize revenue with a dynamic rate management engine that caters for the varied needs of the everyday. OPERA Cloud can also improve the daily average rate with systematic control of rate schedules.
Mobile= OPERA Cloud is platform independent and can be run on any device. This makes the application fully mobile for users on the go.
Groups & Reservations = OPERA Cloud handles both group and individual bookings. Rooming list function exists for group booking for easy input of group bookings. OPERA Cloud has shares, waitlist and itinerary (multi property only) functionalities also which makes the reservations module very powerful.
Profile Management= OPERA Cloud captures guest basic and advanced info with their detailed historical information. This will allow hotels to recognize their guests at every point across the hotel’s business. Guest loyalty can be fostered by capturing preferences.
Reporting = get accurate and useful information about your property in real time with over 200 reports available out of the box
Mention only one or a few of these headers and let the customer read the rest.
Best-In-Class Solutions with the Simplicity of the Cloud
Oracle Hospitality solutions are now available in the Oracle Cloud. This solution will now able to deploy these best-in-class solutions in the Oracle Cloud. This will provide hospitality operators with a fast and cost effective manner to deploy our solutions, the ability to achieve maximum business value with minimal risk, and improve their overall operations.
There are six key points that I want to take you through now:
Faster and easier deployment
Low upfront investment
Subscription based pricing
Rapid ROI
High levels of scalability, reliability and security
Fewer required resources
More to be updated
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