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ARiMI	–	Asia	Risk	Management	Institute	
By MARC RONEZ
Chief Risk Strategist & Knowledge Leader
ARIMI – Asia Risk Management Institute
NOTES	
IOD Global Convention 2017–
Singapore, 14th December 2017
Board's	Risk	Management	:	Focus	on	
Sustainability	Issues	and	the	Ethic	Gap	
Challenge
Agenda	for	this	Session			
þ Shifting the focus of Management from SHORT-term profit
to LONG-term sustainable performance
þ Expanding the focus from Creating SHAREHOLDERS
Value to Creating STAKEHOLDERS SHARED Value
þ Supporting Risk & Performance Management SYSTEMS
with a strong Risk Management CULTURE grounded on
solid Ethical foundations
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 3
Changes,	Risks	&	Crises..	Can	take	many	forms		
Terrorism Diseases
Earthquake
Pollution
Bank run
SubprimeExplosion
NGO
Attack Lawsuits
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 4
With	Disastrous	Consequences:	Corporate	Scandals	
&	FAILURES	
9/11
Fukushima
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 5
Root Causes for Organization's problems
The investigations that followed each of these cases, and
many others, revealed one COMMON element behind the
institutions‘ troubles:
The People’s Factor!
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 6
“To	educate	a	man	in	knowledge	but	NOT	in	morals	
is	to	create	a	menace	to	society.	“	
Theodore	Roosevelt,	USA	president	
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 7
8
Lack	of	ETHICS	will	eventually	impede	Sustainability	
"It's only when the tide goes out that … you learn who's been
swimming naked."
Warren Buffett, Berkshire Hathaway
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Understanding	Corporate	Governance	–	Who	are	all	
the	Parties	involved	in	the	Corporate	"Game”	?	
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 9
OWNERSHIP
CONTROL
Management
(Agent)
Shareholders
(Principal)
B.O.D - Board of
Directors
?
Any other
Stakeholders that
matter.. ?
Agency	Relationships	and	the	Alignment	Gap	
The Problem is… that human beings are inherently Self-
centered & SELF INTERESTED …
..and hence in case of Conflict of Interests,
… there is the possibility of opportunistic, self-interested
behaviour on the part of the AGENT that works AGAINST
the welfare of the PRINCIPAL and other Stakeholders.
How could this Happen?
10Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Can	you	TRUST	your	Boss,	staff,	suppliers,	
customers,	etc?	The	Agency	Problem.	
1.  Inherent Conflict of Interest: The interests of principal
(shareholders) and agent (Management) will DIVERGE
2.  Lack of Control: With its delegation of authority, the
agent can make the decisions he wants and it is difficult
for the Principal to interfere and organize effective
control.
3.  Lack of Transparency & Information asymmetry: The
agent’s actions are HIDDEN from the principal or are
costly to observe. The agent possesses information that
is, for the principal unobservable or costly to obtain.
11Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Increased	PRESURES	on	Resources,	human	
communities	&	Environment
12Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Business has been viewed increasingly as a major cause of
Social, Environmental and Economic problems.
Criticisms against Business Activities
13Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Companies and their leaders are widely perceived to seek
profits on the short-term for themselves at the expense of
the broader community and futures generations.
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 14
If we destroy this
one..
any Plan B?
An OUTDATED model of value creation?
In their pursuit of Short-term Financial Profits,
Companies overlook :
­ the well-being of their customers,
­ the depletion of natural resources vital to their
businesses,
­ the viability of key suppliers,
­ or the economic distress of the communities in which
they produce and sell?
­ And other ethical issues
15Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
You	cannot	be	healthy	in	the	long	run	if	your	value	
chain	ecosystem	is	unhealthy	
Key Partners:
(Supply
Chain)
Raw Materials,
Goods &
Services
Competitors
& New Entrants
YOUR
ORGANIZATION
Key Partners:
(Routes to
Markets, Channels)
Distributors,
Complementors,
Vendors, etc.
Customers
(Segments &
Profiles)
Prospectivecustomers
Substitutes
Source: Marc Ronez – Asia Risk Management Institute
Who are your competitors and what is the intensity of the competition in your marketplace.
How easy is it to enter your industry? Are there substitutes products /services that can
answer the needs of your customer just as effectively?
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 16
Corporate	Governance	&	Social	Responsibility:	
Aligning	Stakeholders’	Rising	&	Diverging	Interests	
Government
& Regulators
ORGANIZATION
External Auditors
Rating Agencies
Customers
Shareholders
/ Investors
coverage and pressure
groups scrutiny
Decisions to
invest or to
hold its shares
Regulatory
Framework
& control
Competitors’
behaviors
Lending funds
& at what rate
Partners
/Suppliers
Competitors
Media / Public
/ Pressure Groups
Lenders
Management/
Employees
Audit
requirements
Ratings
requirements
Needs met or
not
supply at
what price
productive
or not
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 17
Similarly the Objectives of the CODES of
Corporate Governance is .. SUSTAINABILITY
þ Control the impact of Greed, conflict of interest and Fraud
þ Force accountability and responsibility by to executives
þ Ensure information symmetry to truly gauge financial
health of company and build transparency into processes
þ Provide protection of investors, employees and other
relevant stakeholders
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 18
The Centrality of the
ROLE of the Board of
Directors
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 19
New	Codes	of	Corporate	Governance	put	clearly	the	
responsibility	of	Risk	Management	on	the	Board	of	
Directors	
A number of aspects of ERM are closely aligned to the work of the
board:
þ  Determine Strategic approach to risk-taking and set risk
appetite and policy
þ  Establish organizational structure for risk management
þ  Monitor the effectiveness of Risk Management Systems in
Place, and
þ  Establish ERM values and promote a Risk-Aware corporate
culture
þ  Monitor the Key Risks and anticipate on critical emerging
challenges
20Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
How to Nuture Risk Aware & Ethical Behavior
in your organization?
Understanding the key factors of Unethical behaviors, it will
help to:
1.  Set & monitor indicators of pressures on employees to
engage in unethical actions and/or commit fraud through
effective Performance Management Systems
2.  Reduce an individual’s ability to commit fraud and
remain undetected for long periods through effective
Governance & Controls systems
3.  Promote a more ethical and risk aware environment
inside the organization
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 21
A framework for Managing Ethical Risk & Building a
Risk Aware Culture
Code	Conduct	
&	Ethics	
Management	
Leadership	
Communication	
&	Training	
Set	clearly	the	
principles	&	
values	to	guide	
behaviors	
Top	
Management	
must	lead	by	
example	
Provide	
information,	
induction,	
training	&	
mentorship	
EMBED	in	PROCESSES,	SYSTEMS	&	CULTURE	
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Human	Capital	
Cycle	
Management	
Hire,	Reward	
&	Promote	the	
right	
employees	
HEALTHY	SUSTAINABLE	ORGANIZATION	
22
Detection	&	
Remediation	
Set	
appropriate,	
Resources	
Processes	&	
Tools
The	Objective	of	Risk	Management	is	that	…	
.. an organisation takes risk KNOWINGLY and
manage risk exposure INTELLIGENTLY
.. in a controlled (or balanced) manner so that the
business is viable for a longer term (SUSTAINABILITY)
while meeting the expectation of all the relevant
stakeholders by CREATING SHARED VALUE
(i.e., shareholders, customers/policyholders, employees,
regulators, rating agencies, suppliers, etc).
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 23
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 24
A recognized expert with more than 20 years of experience both as a practitioner &
trainer for large MNCs, Governments & Charities.
Areas of expertise include ERM, risk decision-making processes, Corporate Governance,
Business Ethics, Social Responsibility, risk-aware culture, risk communication and crisis
management, Business Model/Strategy Risk Management, corporate learning systems
development.
MBA from the University of Chicago Booth, an MSc in
Insurance & a LLM from the University of La Sorbonne,
Master Degree in Advance Business Research from UNISA –
University of South Australia
Marc has an MBA from the University of Chicago Booth GSB, MSc in
Insurance from the Université De Paris I - Panthéon-Sorbonne, LL.M.
from Université Panthéon-Assas (Paris II) and Master’s Degree in
Advanced Business Practice from University of South Australia. He is a
Fellow in Applied Risk Management (FARM) from the CARM Institute.
ARiMI – Asia Risk Management Institute, ESSEC
Business School
Work
Education
What do I do?
I help managers & leaders to use Risk
Management to:
þ RESOLVE difficult operational and
business challenges
þ TAKE & MANAGE risks effectively to
build sustainable & profitable growth
models
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 25
Risk	Management	is	a	continuous	journey,	not	a	
destination!	
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Marc Ronez is on Linkedin & WordPress
You can find his profile & read his blogs at:
P: www.linkedin.com/in/marc-ronez
B: theriskmanagementparadox.com
B: riskmanagementdemystified.com
26
ARiMI	–	Asia	Risk	Management	Institute	
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 27
28
For more information on ARiMI,
check our website at:
www.arimi.org
Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
Developing Effective Leaders & Decision-
makers for complex & volatile times
Important Note: Please note that that this presentation and its
contents, is the intellectual property of the Asia Risk Management
Institute Pte Ltd. It has been prepared for this IOD conference 2017
event and it cannot be used for any other purposes without the
specific written consent of the Asia Risk Management Institute.
Whilst any third party information contained in this document has
been obtained from sources believed to be reliable, no
representations are made as to its accuracy or completeness.
Further, ARiMI expressly disclaims any responsibility for liability or
loss arising from use of such information or from any of ARiMI's
comments upon it.
29Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017

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IOD Convention 2017_Governance, Ethics and Sustainability_Marc Ronez

  • 1. ARiMI – Asia Risk Management Institute By MARC RONEZ Chief Risk Strategist & Knowledge Leader ARIMI – Asia Risk Management Institute NOTES IOD Global Convention 2017– Singapore, 14th December 2017 Board's Risk Management : Focus on Sustainability Issues and the Ethic Gap Challenge
  • 2. Agenda for this Session þ Shifting the focus of Management from SHORT-term profit to LONG-term sustainable performance þ Expanding the focus from Creating SHAREHOLDERS Value to Creating STAKEHOLDERS SHARED Value þ Supporting Risk & Performance Management SYSTEMS with a strong Risk Management CULTURE grounded on solid Ethical foundations Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 3
  • 3. Changes, Risks & Crises.. Can take many forms Terrorism Diseases Earthquake Pollution Bank run SubprimeExplosion NGO Attack Lawsuits Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 4
  • 4. With Disastrous Consequences: Corporate Scandals & FAILURES 9/11 Fukushima Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 5
  • 5. Root Causes for Organization's problems The investigations that followed each of these cases, and many others, revealed one COMMON element behind the institutions‘ troubles: The People’s Factor! Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 6
  • 7. 8 Lack of ETHICS will eventually impede Sustainability "It's only when the tide goes out that … you learn who's been swimming naked." Warren Buffett, Berkshire Hathaway Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
  • 8. Understanding Corporate Governance – Who are all the Parties involved in the Corporate "Game” ? Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 9 OWNERSHIP CONTROL Management (Agent) Shareholders (Principal) B.O.D - Board of Directors ? Any other Stakeholders that matter.. ?
  • 9. Agency Relationships and the Alignment Gap The Problem is… that human beings are inherently Self- centered & SELF INTERESTED … ..and hence in case of Conflict of Interests, … there is the possibility of opportunistic, self-interested behaviour on the part of the AGENT that works AGAINST the welfare of the PRINCIPAL and other Stakeholders. How could this Happen? 10Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
  • 10. Can you TRUST your Boss, staff, suppliers, customers, etc? The Agency Problem. 1.  Inherent Conflict of Interest: The interests of principal (shareholders) and agent (Management) will DIVERGE 2.  Lack of Control: With its delegation of authority, the agent can make the decisions he wants and it is difficult for the Principal to interfere and organize effective control. 3.  Lack of Transparency & Information asymmetry: The agent’s actions are HIDDEN from the principal or are costly to observe. The agent possesses information that is, for the principal unobservable or costly to obtain. 11Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
  • 11. Increased PRESURES on Resources, human communities & Environment 12Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 Business has been viewed increasingly as a major cause of Social, Environmental and Economic problems.
  • 12. Criticisms against Business Activities 13Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 Companies and their leaders are widely perceived to seek profits on the short-term for themselves at the expense of the broader community and futures generations.
  • 13. Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 14 If we destroy this one.. any Plan B?
  • 14. An OUTDATED model of value creation? In their pursuit of Short-term Financial Profits, Companies overlook : ­ the well-being of their customers, ­ the depletion of natural resources vital to their businesses, ­ the viability of key suppliers, ­ or the economic distress of the communities in which they produce and sell? ­ And other ethical issues 15Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
  • 15. You cannot be healthy in the long run if your value chain ecosystem is unhealthy Key Partners: (Supply Chain) Raw Materials, Goods & Services Competitors & New Entrants YOUR ORGANIZATION Key Partners: (Routes to Markets, Channels) Distributors, Complementors, Vendors, etc. Customers (Segments & Profiles) Prospectivecustomers Substitutes Source: Marc Ronez – Asia Risk Management Institute Who are your competitors and what is the intensity of the competition in your marketplace. How easy is it to enter your industry? Are there substitutes products /services that can answer the needs of your customer just as effectively? Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 16
  • 16. Corporate Governance & Social Responsibility: Aligning Stakeholders’ Rising & Diverging Interests Government & Regulators ORGANIZATION External Auditors Rating Agencies Customers Shareholders / Investors coverage and pressure groups scrutiny Decisions to invest or to hold its shares Regulatory Framework & control Competitors’ behaviors Lending funds & at what rate Partners /Suppliers Competitors Media / Public / Pressure Groups Lenders Management/ Employees Audit requirements Ratings requirements Needs met or not supply at what price productive or not Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 17
  • 17. Similarly the Objectives of the CODES of Corporate Governance is .. SUSTAINABILITY þ Control the impact of Greed, conflict of interest and Fraud þ Force accountability and responsibility by to executives þ Ensure information symmetry to truly gauge financial health of company and build transparency into processes þ Provide protection of investors, employees and other relevant stakeholders Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 18
  • 18. The Centrality of the ROLE of the Board of Directors Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 19
  • 19. New Codes of Corporate Governance put clearly the responsibility of Risk Management on the Board of Directors A number of aspects of ERM are closely aligned to the work of the board: þ  Determine Strategic approach to risk-taking and set risk appetite and policy þ  Establish organizational structure for risk management þ  Monitor the effectiveness of Risk Management Systems in Place, and þ  Establish ERM values and promote a Risk-Aware corporate culture þ  Monitor the Key Risks and anticipate on critical emerging challenges 20Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017
  • 20. How to Nuture Risk Aware & Ethical Behavior in your organization? Understanding the key factors of Unethical behaviors, it will help to: 1.  Set & monitor indicators of pressures on employees to engage in unethical actions and/or commit fraud through effective Performance Management Systems 2.  Reduce an individual’s ability to commit fraud and remain undetected for long periods through effective Governance & Controls systems 3.  Promote a more ethical and risk aware environment inside the organization Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 21
  • 21. A framework for Managing Ethical Risk & Building a Risk Aware Culture Code Conduct & Ethics Management Leadership Communication & Training Set clearly the principles & values to guide behaviors Top Management must lead by example Provide information, induction, training & mentorship EMBED in PROCESSES, SYSTEMS & CULTURE Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 Human Capital Cycle Management Hire, Reward & Promote the right employees HEALTHY SUSTAINABLE ORGANIZATION 22 Detection & Remediation Set appropriate, Resources Processes & Tools
  • 22. The Objective of Risk Management is that … .. an organisation takes risk KNOWINGLY and manage risk exposure INTELLIGENTLY .. in a controlled (or balanced) manner so that the business is viable for a longer term (SUSTAINABILITY) while meeting the expectation of all the relevant stakeholders by CREATING SHARED VALUE (i.e., shareholders, customers/policyholders, employees, regulators, rating agencies, suppliers, etc). Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 23
  • 23. Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 24 A recognized expert with more than 20 years of experience both as a practitioner & trainer for large MNCs, Governments & Charities. Areas of expertise include ERM, risk decision-making processes, Corporate Governance, Business Ethics, Social Responsibility, risk-aware culture, risk communication and crisis management, Business Model/Strategy Risk Management, corporate learning systems development. MBA from the University of Chicago Booth, an MSc in Insurance & a LLM from the University of La Sorbonne, Master Degree in Advance Business Research from UNISA – University of South Australia Marc has an MBA from the University of Chicago Booth GSB, MSc in Insurance from the Université De Paris I - Panthéon-Sorbonne, LL.M. from Université Panthéon-Assas (Paris II) and Master’s Degree in Advanced Business Practice from University of South Australia. He is a Fellow in Applied Risk Management (FARM) from the CARM Institute. ARiMI – Asia Risk Management Institute, ESSEC Business School Work Education
  • 24. What do I do? I help managers & leaders to use Risk Management to: þ RESOLVE difficult operational and business challenges þ TAKE & MANAGE risks effectively to build sustainable & profitable growth models Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 25
  • 25. Risk Management is a continuous journey, not a destination! Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 Marc Ronez is on Linkedin & WordPress You can find his profile & read his blogs at: P: www.linkedin.com/in/marc-ronez B: theriskmanagementparadox.com B: riskmanagementdemystified.com 26
  • 26. ARiMI – Asia Risk Management Institute Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 27
  • 27. 28 For more information on ARiMI, check our website at: www.arimi.org Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017 Developing Effective Leaders & Decision- makers for complex & volatile times
  • 28. Important Note: Please note that that this presentation and its contents, is the intellectual property of the Asia Risk Management Institute Pte Ltd. It has been prepared for this IOD conference 2017 event and it cannot be used for any other purposes without the specific written consent of the Asia Risk Management Institute. Whilst any third party information contained in this document has been obtained from sources believed to be reliable, no representations are made as to its accuracy or completeness. Further, ARiMI expressly disclaims any responsibility for liability or loss arising from use of such information or from any of ARiMI's comments upon it. 29Marc Ronez - Governance, Ethics & Risk Management - Copyright © ARiMI 2017