CreativeInterns.com Quick Start Guide

QUICKSTART GUIDE

CREATE AN
INTERNSHIP
PROGRAM

TABLE OF CONTENTS

INTRODUCTION 4

EMPLOYER BENEFITS FROM CREATIVEINTERNS.COM 5

For individualized assistance creating an internship program contact: CREATE AN INTERNSHIP PROCESS 6

MARC SCOLERI GETTING STARTED 7

Co-Founder of CreativeInterns.com, a division of Creative Village, LLC PAID INTERNSHIPS VS. UNPAID INTERNSHIPS 8

email: marc@creativeinterns.com CREATE AN EMPLOYER PROFILE ON CREATIVEINTERNS.COM 8

skype: marcscoleri CREATE AND POST JOB DESCRIPTIONS 9

phone: 347-306-3111 FORMS AND RESOURCES 9

FORM A: PAID INTERNSHIP OFFER LETTER 10

FORM B: UNPAID INTERNSHIP OFFER LETTER 12

FORM C: UNPAID FOR-CREDIT INTERNSHIP OFFER LETTER 14

FORM D: INTERNSHIP HOURS LOG 16

FORM E: INTERN EVALUATION 17

FORM F: PROGRAM EVALUATION 19

The information provided in this document is not legal advice. It is a resource guide created for businesses that utilize the CreativeInterns.com
internship resource. © 2012 Creative Village, LLC
3

INTRODUCTION: Employer Benefits from
CreativeInterns.com:
Have you been meaning to start an internship program for your business but can’t seem
1. Employers that post internships and entry-level jobs on CreativeInterns.com will re-
to find the time? Well, CreativeInterns.com is here to help! We can help you create a
ceive exposure to thousands of members on our site and within our social networks;
structured internship program that can lower costs, improve employee retention, in-
o LinkedIn Groups
crease productivity, offer fresh ideas and even build your brand.
o Meetup Groups

o Facebook Fans
Businesses can receive individualized assistance creating and launching an internship
o Twitter Followers
program by contacting Marc Scoleri directly at marc@creativeinterns.com. We provide
o CreativeInterns.com
internship resources and services that will help you build, promote and improve your

internship program and talent pipeline.
2. Employers can request personalized assistance in creating and launching a dynamic

internship program from CreativeInterns.com.
Join us by creating a company profile on CreativeInterns.com and become part of

our creative career community. Our community includes but is not limited to creative 3. Employers can increase productivity and decrease costs associated with recruiting,
professionals, businesses and educational institutions within the following industries: hiring and turnover when they implement a quality internship program.
Advertising, Animation, Architecture, Artists, Audio Production, Editing, Event
CreativeInterns.com is a creative talent resource that makes the internship search pro-
Production, Fashion Design, Film and Video Production, Graphic Design, Illustration,
cess simplistic, responsive, and specialized. The need for creative interns within small to
Industrial Design, Landscape Design, Marketing, Multimedia, Photography, Program-
mid-sized companies is growing and obtaining an internship within the creative industry
ming, Public Relations, Social Media, Special FX, Web Design and Writing.
is a vital part of gaining experience for current students and recent graduates. We know

it can be a long process to find the right intern, volunteer or temporary worker.
Join CreativeInterns.com and create a company profile and post a job today!
CreativeInterns.com was created to assist small to mid-sized companies, creative

individuals and schools.

Smaller companies are at a disadvantage in obtaining interns and entry-level talent since
they have to compete with larger well-known companies. Large companies usually have

more human resources and highly structured internship programs compared to smaller

companies. CreativeInterns.com can help smaller companies compete by providing

individualized internship program creation and online resources to promote smaller

company internships.

5

Create an Internship Process: Getting Started:
Businesses should consider creating a basic process for sourcing, screening, Businesses should identify one person to coordinate and create the internship program.

interviewing, orientating, hiring and exiting interns. CreativeInterns.com is the perfect If you do not have someone on staff with the appropriate experience, consider contact-

tool for assisting businesses in this process. Here are some recommendations provided ing Marc Scoleri, Co-Founder of CreativeInterns.com at marc@creativeinterns.com.

by CreativeInterns.com:

• Determine your mission and objectives We recommend that internship programs encompass the following:

• Prepare a support structure by identifying an internship coordinator 1. lear expectations of the internship opportunity and a written job description
C

• Develop job descriptions with learning exercises are required.

• Create a recruiting plan and utilize CreativeInterns.com 2. nternship postings on CreativeInterns.com, company website and social networks
I

• Establish a formal interview, orientation, assessment and exit process to promote your opportunity and attract talent.

• Incorporate evaluations for interns, managers and the program 3. n orientation for the intern to become familiar with the business, key employees,
A

• Legal considerations vendors and clients.

a. Walk the intern around the office and introduce them to employees.

b. rovide a one-page document with important contact information, popular
P

lunch spots, coffee shops and other useful information.

c. Verbally review policies, procedures, expectations and/or offer letter.

d. Set-up a workspace for the intern and provide any required office supplies.

4. direct supervisor or mentor for the intern who has experience in the intern’s field
A

of study.

5. A beneficial experience for both the intern and business.

6. signed agreement or offer letter that states the employer’s policies and procedures,
A

expectations, start date, start time and expected completion date. This agreement

could also contain other stipulations such as granting of college credit, payment or

non-payment (See Forms A-E) and confidentiality agreements for trade secret

information.

7

Paid vs. Unpaid Internships: Create and Post
CreativeInterns.com believes that creative industry interns add a special value to small
Job Descriptions:
and mid-sized companies and recommends paying interns at least the state minimum
When creating a job description be sure to fill out all necessary requirements including
wage. Businesses can hire and classify interns as temporary/contract employees.
hiring period, job title, employment type, internship type, position description and
This employment status does not qualify the intern for full-time employee benefits.
required computer skills. Any benefits such as stipends, pay, location highlights, unique

opportunities or special details should be added in the “position description.” Attract
(See Form A: Paid Internship Offer Letter)
more candidates by adding unique details to the internship position description such

as “paid transportation” or “lunch is provided.”
Unpaid internships are very common, especially when the intern is earning college

credit for working the internship. Pay is not required for an internship but we believe it
Forms and Resources:
is mutually beneficial to treat interns as much like an employee as possible, especially
The forms and resources provided in this document will give you are basic structure for
if the business plans on hiring the intern full-time after the internship period is com-
creating your internship program. We recommend partnering with CreativeInterns.com
plete. More detailed information about basic wage standards and Fair Labor Standards
to assist in the creation of a written program. Lastly, consider attending our workshops
Act (FLSA) can be found on the Department of Labor website. (See Form B C: Unpaid
and webinars for further assistance.
Internship Offer Letters)

Create an Employer Profile on
CreativeInterns.com
When creating a company profile on CreativeInterns.com be sure to complete the

company description with logo, candidate preferences and contact information.

The more information provided in the company profile the better chance a company

has in attracting internship candidates. Upload the business logo to the profile and any

URL that provides additional information about the company or opportunity. Candidate

suggestions and matching criteria are determined by the quality of the company pro-

file and candidate preferences completed by the business. For this reason, take time to

completely fill out the company profile and post quality job descriptions for internship

opportunities.

9

Form A: [Sample Offer Letter:
Paid Internship]
By accepting this internship offer you agree to follow all Company policies, procedures and ethical

standards that apply to non-Company interns. Access to confidential Company information, digi-

tal documents and trade secrets during the internship is possible. By accepting this internship you

Date agree to keep this entire information confidential, refrain from using it for your own purposes or

Name from disclosing this information to anyone outside the Company. At the conclusion of the internship

Address you agree to return all Company property, equipment, documents and digitally stored files, images

City, State Zip Code and videos.

Re: Paid Internship Offer

This temporary employment offer is contingent upon the receipt of proper identification and veri-

Dear ___________ (Intern Name), fication of your authorization to work within the United States. This letter describes the offer and

We are excited to offer you a paid internship opportunity with _______________ (the “Company”). terms of the paid internship with our Company and can be modified only if both parties agree and

sign the document after the changes are made.

As agreed, your internship is expected to start _____________ (Start Date and Time) and end

__________ (End Date). As an intern, you are responsible for keeping track of your internship hours Please indicate your acceptance of this internship offer by signing and returning to ________________

and providing all appropriate paperwork to your educational institution for college credit. The in- (Internship Supervisor at Company).

ternship duration can be extended, shortened or discontinued without advance notice by the intern- If you have any questions please email or call us at: ________________________________________

ship site supervisor or Company. Here is a brief description of the internship duties and/or expecta-

tions: Sincerely,

[INSERT JOB DESCRIPTION AND/OR EXPECTATIONS HERE] Name:

Title:

As a paid intern, you will be considered a temporary employee. Temporary employees do not qualify

for benefits that are given to Company employees such as salary, wages and compensation of any I accept the internship offered by the Company on the terms and conditions described in this letter.

kind. You will not qualify for sick leave, vacation pay, holiday pay, 401 (k) plans, health benefits or

any other benefits given to Company employees. You understand that participation in this paid in- Printed Name________________________________

ternship program is not an offer for full-time employment, and completion of the internship does not Signature ___________________________________

entitle you to full-time employment with our Company. Your temporary employment status is at-will Date_______________________

and can be terminated at anytime by you or the Company without cause and without notice.

11

Form B: [Sample Offer Letter:
Unpaid Internship] By accepting this internship offer you agree to follow all Company policies, procedures and ethical

standards that apply to non-Company interns. Access to confidential Company information, digital

documents and trade secrets during the internship is possible. By accepting this internship you agree

Date to keep this entire information confidential, refrain from using it for your own purposes or from disclos-

Name ing this information to anyone outside the Company. At the conclusion of the internship you agree to

Address return all Company property, equipment, documents and digitally stored files, images and videos.

City, State Zip Code

Re: Unpaid Internship Offer This letter describes the offer and terms of the unpaid internship with our Company and can be modi-

fied only if both parties agree and sign the document after the changes are made.

Dear ___________ (Intern Name),

Please indicate your acceptance of this internship offer by signing and returning to

We are excited to offer you an unpaid/for-credit internship opportunity with _________________ ____________________________ (Internship Supervisor at Company).

(the “Company”).

If you have any questions please call or email us at:

As agreed, your internship is expected to start __________ (Start Date and Time) and end

__________ (End Date). The internship duration can be extended, shortened or discontinued with- Sincerely,

out advance notice by the internship site supervisor or Company. Here is a brief description of the

internship duties and/or expectations: Name:

Title:

[INSERT JOB DESCRIPTION AND/OR EXPECTATIONS HERE]

I accept the internship offered by the Company on the terms and conditions described in this letter.

As an unpaid intern, you will not be considered a Company employee. Therefore, you do not qual-

ify for benefits that are given to Company employees such as salary, wages and compensation of Printed Name________________________________

any kind. You will not qualify for sick leave, vacation pay, holiday pay, 401 (k) plans, health benefits Signature ___________________________________

or any other benefits given to Company employees. Date_______________________

You understand that participation in this unpaid internship program is not an offer for employment,

and completion of the internship does not entitle you employment with our Company.

13

Form C: [Sample Offer Letter: By accepting this internship offer you agree to follow all Company policies, procedures and ethical standards that ap-

Unpaid For-Credit Internship] ply to non-Company interns. Access to confidential Company information, digital documents and trade secrets during

the internship is possible. By accepting this internship you agree to keep this entire information confidential, refrain

from using it for your own purposes or from disclosing this information to anyone outside the Company. At the con-
Date
clusion of the internship you agree to return all Company property, equipment, documents and digitally stored files,
Name
images and videos.
Address

City, State Zip Code
This letter describes the offer and terms of the unpaid/for-credit internship with our Company and can be modified
Re: Unpaid/For-Credit Internship Offer

only if both parties agree and sign the document after the changes are made.

Dear ___________ (Intern Name),

We are excited to offer you an unpaid/for-credit internship opportunity with ____________________ Please indicate your acceptance of this internship offer by signing and returning to ________________________ (Intern-

(the “Company”). ship Supervisor at Company).

As agreed, your internship is expected to start __________ (Start Date and Time) and end __________
If you have any questions please call or email us at:
(End Date). As an intern, you are responsible for keeping track of your internship hours and providing

all appropriate paperwork to your educational institution for college credit. The internship duration
Sincerely,
can be extended, shortened or discontinued without advance notice by the internship site supervisor

or Company. Here is a brief description of the internship duties and/or expectations:
Name:

Title:
[INSERT JOB DESCRIPTION AND/OR EXPECTATIONS HERE]

I accept the internship offered by the Company on the terms and conditions described in this letter.
As an unpaid/for-credit intern, you will not be considered a Company employee. Therefore, you do

not qualify for benefits that are given to Company employees such as salary, wages and compensation

of any kind. You will not qualify for sick leave, vacation pay, holiday pay, 401 (k) plans, health benefits Printed Name________________________________

or any other benefits given to Company employees. You understand that participation in this unpaid/ Signature ___________________________________

for-credit internship program is not an offer for employment, and completion of the internship does Date_______________________

not entitle you employment with our Company.

15

Form D: Internship Hours Log Form E: Intern Evaluation
Use this Internship Hours Log to track the total hours worked by the intern. At the This evaluation form is designed to assist internship supervisors in giving feedback to

conclusion of the internship the Internship Supervisor and intern should validate and interns as well as help interns measure their progress. Introduce this form to the intern

sign the log. This can be used as proof of internship completion. before they start and explain the evaluation expectations. Supervisors may choose to

evaluate interns more than once depending on the length of the internship.

Intern Name/Contact Information:

Internship Site Name/Contact Information:
Please rate the interns on a scale of 1-5 in the following areas:

Week Date Range Number of Hours Supervisor Initial 1 = Unacceptable Performance

_______ to _______ ________________ ________________ 2 = Below Average

_______ to _______ ________________ ________________ 3 = Average

_______ to _______ ________________ ________________ 4 = Above Average

_______ to _______ ________________ ________________ 5 = Excellent

_______ to _______ ________________ ________________
____Ability to Follow Directions ____Attendance
_______ to _______ ________________ ________________
____Quality of Work ____Punctuality
_______ to _______ ________________ ________________

_______ to _______ ________________ ________________
____Accepts those with Different Values ____Communication Skills
_______ to _______ ________________ ________________
____Initiative ____Technical Knowledge
_______ to _______ ________________ ________________

_______ to _______ ________________ ________________
____Adaptability to New Situations ____Organizational Skills
_______ to _______ ________________ ________________
____Potential for the Profession ____Willingness to Learn
_______ to _______ ________________ ________________

_______ to _______ ________________ ________________
Total Points: _____________

Overall Performance Rating:
TOTAL HOURS AT INTERNSHIP SITE: ________
48-60 Points = High Performance

36-47 Points = Good Performance
Intern Sign _______________________ (Printed) _________________ Date: _________
12-35 Points = Low Performance

Supervisor Sign ___________________ (Printed) _________________ Date: _________

17

Form F: Program Evaluation
What are the intern’s greatest strengths? Interns are required to complete this program evaluation form and deliver it to their

Internship Program Director. We will use your feedback to continually improve the

internship program so please be as detailed as possible.

What are some of the areas on which the intern could improve?
1. Overall, how would you rate your experience at our company on a scale of 1-10,

with 1 being “completely useless” and 10 being “a valuable and comprehensive

learning experience that exceeded my expectations”?

2. How would you rate your supervisor on a scale of 1-10 in relation to the following
What skills has the intern developed?
dimensions?

______ Degree of industry knowledge

______ Willingness to train and share knowledge

______ O rganization (i.e. remembering and being on time for meetings and evaluations)

______ Ability to clearly communicate directions and suggestions for improvement

______ Commitment to internship program

______ Made him/herself available to offer guidance

______ Ability to offer meaningful feedback and constructive criticism
Intern Signature ____________________________________
(YES / NO / MAYBE) If given a choice, would you choose this supervisor again

Supervisor Signature ____________________________________
3. What was the most valuable aspect of your internship?

4. What was the least valuable aspect of your internship?
Company Name / Contact Information:

5. What was the most challenging aspect of your internship?

19

6. n what area, or areas, do you think our company could improve its internship program? What
I

is/are your suggestion(s) for making these improvements?

7. hat, if anything, do you wish you had learned (or been exposed to) during your internship
W

that you did not or were not?

8. f you could go back in time, knowing what you know now, would you participate in an intern-
I

ship with our company?

9. ere there any specific individuals who either significantly added to, or detracted from, your
W For assistance creating an internship program contact:
experience? If so, who and why? (Remember, your name will be kept anonymous.) MARC SCOLERI

Co-Founder of CreativeInterns.com, a division of Creative Village, LLC

email: marc@creativeinterns.com

skype: marcscoleri

phone: 347-306-3111

21

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